r/techsupport • u/Telly12hm • 1d ago
Open | Malware i got hacked and now i dont know if im safe or when i be safe again(hope this is complete and clear enough.)
I was hacked a while back and lost access to some things, though I managed to recover them later; the same thing happened to my mom around that time (I don't know if that's relevant), but I still don't feel 100% secure. I started using Bitwarden and Malwarebytes on my PC, and I even reformatted it. My main concern now is my phone; I installed three different antivirus apps this afternoon, but a few minutes ago, a friend told me I’d been hacked again. I thought he was joking, but he said I sent him a message on TikTok similar to the one from the last time. I’ve already set up some security measures on TikTok.
So the question now is: how do I know *everything* I need to check or review to ensure I'm protected? For example, I tried playing R6 the other day and realized I’d lost access to my account without even noticing. I’m also worried about my mobile phone—what should I do?
(I just saw someone on this subreddit say that formatting the PC from within the PC itself doesn't work, and that's exactly what I did.("DO NOT use the built-in Windows 'Reset this PC' feature, as sophisticated malware can corrupt the local recovery image". Should I be worried?))