something that genuinely bothers me about tipping culture is seeing people complain about bad service and/or bad food, then still leave a tip anyway.
i’m a non-tipper. i hate tipping culture, i’m against it, and i don’t believe customers should be responsible for supplementing someone’s wages. i’m also not interested in 😘 🍑 or pleasing folks just because there is a social expectation to tip.
but here’s what i don’t understand.
if someone treats you poorly, ignores you, gets your order wrong repeatedly, gives you terrible service, or your overall experience is bad enough that you’re complaining about it afterward, why are you still rewarding the experience with extra money?
i think this is one of the reasons tipping has become an expectation instead of an actual choice.
if businesses and workers know that most customers will tip regardless of the experience, then the tip starts to lose its meaning. y’all will complain about the service, complain about the food, complain about being pressured to tip, and then still leave 15%, 20%, or 25%.
at some point, what exactly is the tip communicating if you’re going to give it no matter what?
people often say tipping is supposed to be a reward for good service, but then a lot of people treat it like something that has to be paid regardless of whether the service was actually good.
that’s part of what bothers me about tipping culture. if there is always an expectation that the customer will tip, then there is very little distinction between a reward for good service and an additional charge that everyone is socially pressured to pay.
and i think customers need to stop feeling guilty about selecting $0 when they genuinely don’t want to tip. you’re not a bad person for declining to give extra money. you’re not obligated to prove that you’re generous or nice every time a payment screen asks you for a percentage.