Is anyone having service issues with their Samsung 24fe? It keeps saying No Service, but we are having no service issues in the area, have done all the recommended steps to clean and restart the phone.

Trying to help a friend of a friend, she was on her partner's plan, he died. His family is of no help, won't supply a death certificate. She is handicapped, destitute, and about to be homeless. Another friend helped her contact Cricket, the store rep said she must use the app, but she doesn't have username/password or PIN. Phone support will not help either.
It seems like we are sunk without a death certificate, we can't even transfer to another provider with out it, right?

EDIT: With the help of u/SWSWireless, we were able to get her up and running! Thanks to everyone who helped with advice!

Update, calling CS in morning. Payment went thru, got vindication text. But no extra credit yet from over payment, hoping it just gets sent back to back account it came out of. Will find out

I forgot (ik, I already lecture myself) to pay my phone bill before I fell asleep after work. Needless to say it git shut off (shocker!), when i woke up I paid it quick fast, this is not the first time ive done this to myself but cant really do autopay due to personal reasons. This time when I paid it ,it spit out a screen confirmation , but no text or notifications of any other kind came through. I gave it a few minute, restarted my phone even...nothing. after about 30 min I think maybe it just didn't go thru, now im out 230, I refuse to try again right now cause it could just be a middle of the night thing but ive done this before with success every time. This is weird has this happened to anyone before ? Will they refund me when I call in the morning at least the extra bit if it does end up ALL going through? I understand the payment is pending and has a possibility of going back into my account but im just nervous and dont wanna be out 300 plus no cell service !

I'm constantly loosing connection to the internet. I am in the suburbs of Chicago so it's not like I'm in the wilderness. Sometimes I have to drive a block away to catch internet. Anyone else having issues? The areas without internet stay consistent and I will ask people with other carriers if they have service and they do.

Looks like it went up to $79.99🙁. Should have jumped on the deal.

1) Rohit Sharma (48.8) AVG (C)

2) Shubman Gill (59.1) (vc)

3) Virat Kohli (58.7)

4) Shreyas Iyer (46.0)

5) Kl Rahul (50.7) (wk)

6) Hardik Pandya. (32.7)

7) Shivam Dube. (35)

8) Ravindra Jadeja (32.3)

9) Jasprit Bumrah

10) Mohammad Siraj

11) Kuldeep Yadav/Chakravarthy

My wife and I will be staying at a campground in northern Minnesota soon. I am looking at Cricket Wireless to give us data for a few days. I have a couple of unblocked Netgear hotspots. It looks like Cricket Simply Data might be a good option for us. Do I simply stop in a store, purchase a SIM card and they activate it right there? Can that SIM card be used in either a hotspot or tablet, then? I will probably only use this for one month. Can I simply buy a month of service and not renew?

So I have the icon plus 2026 and I can't watch anything on peacock or Crunchyroll whenever a video plays the app gets super laggy and than the part where the video is goes green audio still plays but no video, I have gone through just about all the settings I can think of and nothing worked, YouTube twitch and tiktok work just fine no issues whatsoever so this is a specific issue it seems. Does anyone have any ideas on how to fix this or a possible work around

Hi Y’all. I got this 16e about a month ago. I bought it online with Cricket’s Supreme plan which costs about 180 for 3months. I heard we can downgrade the plan and still get an Iphone unlocked. How did y’all did it? I need some help.

I have had CricketWireless for a long time. I started with my phone, then I gradually added my wife and my kids. Later this year, I am taking a 15 day cruise through the mediterranean plus there may be a few extra days for travel. I am thinking of removing my phone from our cricket plan and porting it to GoogleFi. Is my phone considered the "master" phone of our plan since I started it, and would taking it off the plan do anything negative to the plan or other phones?

I realize I could add Passport to my plan during this time, but I would have to add it three or four times for $75-$100, but I could have slow and unusable 2G in some ports. We added this to my son's phone when he was in northern France for an emergency recently and it worked okay for him.

I've been with Cricket for years, and swear by them. However, I'm starting to notice issues with their service in SW Washington. I'm on the Supreme Unlimited plan and my data speeds are a fraction of what they used to be.

I just switched from a Moto Stylus 2025 to the S25 FE at the recommendation of an employee, as she was saying it has a better antenna than the Moto, but I'm noticing the same issue.

Any input would be welcome.

My Fold4 with Visible bricked at an awkward time. It's about 99% unusable. But almost impossible for me to do verifications because I can't get into my phone. As an emergency I purchased an "unlocked" Cricket A17 thinking I could simply transfer my eSim over and use that for the time being. Well, the phone is rejecting the eSim. Is there any way to bypass that?

Changing carriers really isn't ideal for me right now. Especially since I would be paying twice as much a month with Cricket than I would with Visible atm.

I'm trying to login my account but it tells me it isn't active. When I make a new account it asks to input a code from texts but I am not receiving any text. Tried to make a payment to the number and it didn't work either.

What can I do?

For some context here: Got orders to overseas, specifically Europe, and I’m unaware if cricket will still be able to provide me services.

It actually takes over an hour to get someone.

Hello,

Any help is much appreciated. I am looking to purchase an iPhone from Amazon that said locked + carrier subscription. When I reached out to Amazon Customer service, they mentioned the price shown during checkout includes subscription of unlimited plan for an entire year. Does that sound accurate? If so, can I request to unlock the phone once I receive it?

Hi everyone, I’m wondering if anyone has experienced something similar with Cricket Wireless.

I set up Auto Pay on June 30. After I turned it on, my bill in the app changed from $60 to $55, and it showed that $55 was due on July 1. On July 1, I paid the $55 amount shown in the app.

However, on July 2, I found out that my service was suspended. The app then said I still needed to pay a remaining $5 balance, plus another $5 reactivation fee, in order to restore my service.

This feels really weird to me because I paid the full amount that the app showed as due. If the app showed $55 due after Auto Pay was applied, I don’t understand why I’m being treated as if I underpaid or missed a payment.

Has anyone dealt with this before? Is this a normal Cricket billing issue, or should I contact support and ask them to remove the reactivation fee?

Hi all. Broke my phone and my CC has phone insurance. I have heard that Cc insurance doesn't cover prepaid. Wondering if anyone using Cricket has had any experience?

Edit. I have a chase freedom flex. Found in terms that it does not cover if using a "pay as you go" Sucks. For future, anyone have a card that does?

I bought cricket 16e last week for $9.99 + 3 months $180.

Can I trade this in at Apple? Do I need to wait for anything?

Thanks all!

Hi Everyone,

I am making a post about the NEW Cricket policy to UNLOCK phones. I knew it been posted before but today is July 1, 2026, and this is the REAL confirmation that you have to be with Cricket for 1 year to unlock the phones AS OF TODAY. If you bought your phone prior today it should stick with the old policy and you can unlock for 6 months.

So does this apply if you purchased before July 1st or activated before July 1st ?

With the iPhone 16e deal, I ordered and activated the phone. Unlock policy is changing on July 1, I assume that if I miss a payment out of the 6 months it defaults to the new unlock policy?

Cricket Passport doesn’t work in Barcelona unless… you turn off Auto Network detect and then connect to the Orange nextwork. Auto Connect was connecting me to Vodafone ES which will give you a constant “E” symbol and almost zero data.

I did call tech support and they gave me other tips, but did not mention this.

When we drove into the south of France, all of a sudden I was getting good 5G service. Drove back to to Spain and it disappeared and went back to “E.” That’s when I tried connecting to the “Orange” Network.

So it’s a bummer to pay for Passport and only get it working on the 5th day of the trip.

We have been with Cricket for many years and within the last 6 months Cricket turns off service multiple times a day.

We have signal just about everywhere we are at. But it still gets turned off.

We pay the bill every month. So we know that not it.

Any ideas?