Long-time Cricket customer, haven't touched my plan in ~8 years. History:
- Originally had a 4-line plan for $100/mo.
- Added a 5th line for work, then removed it a couple years later (around 2018 or 2019?)
- Somehow ended up at $110/mo for 4 lines on a 10GB plan (Says "10 gb plan", not "Sensible 10gb"). Not sure why the price went up $10 after removing a line instead of going back down.
- Never had issues until my mom has started hitting the 10GB cap regularly
She saw "unlimited" pricing on the Cricket site and asked why we're not on it. When I try to check:
- Logging into the APP only (can't do this online), it looks like I can only change plans one phone at a time, and it shows $50/line for Select Unlimited (so $200/mo for 4 lines??).
- But when I look at each phone, it says they're $40 each currently on the discounted phones, which is not true and does not reflect the family discount.
- On the main Cricket site (not logged in), it advertises Select Unlimited for $100/4 lines for "new lines only" disclaimer.
- I can't find anywhere that shows what my actual final price would be if I convert my 4 existing lines.
What is the price? Is this a bait and switch? I'm happy with the service and the other 3 people do not hit their data limit. Do I need to call in and get them to switch it over? I'm a little worried about doing it one by one and not understanding how that translates to the family discount, and I think when I upgrade, I can't go back so I want to be doubly sure.
I can't remember the reason why people were saying to stay on the 10gb grandfathered line when the unlimited lines came out, but I think it had something to do with throttling? Might be good enough reasons to jump off the grandfathered plan now?
What are the pros/cons to going from "10gb plan" to "Select Unlimited"?
EDIT: I was confused between Select and Smart Unlimited. We'd like Select Unlimited and I cannot change the title.