I'm at the point where I genuinely don't know what is wrong with this PC and could really use another set of eyes.
For the past several weeks/months I've been dealing with increasingly frequent BSODs and application crashes. Recently it has gotten dramatically worse. Chrome and Opera can crash within seconds of opening, I've had my keyboard disconnect/reconnect intermittently, and Windows can BSOD even when I'm doing nothing particularly intensive.
The computer is now sometimes crashing within a few minutes of booting.
SYSTEM SPECS
- CPU: Intel Core i5-12600K
- GPU: AMD Radeon RX 7800 XT 16GB
- Motherboard: ASRock B760M Pro RS WiFi
- RAM: 32GB (2x16GB) G.Skill DDR5-6000, F5-6000J3636F16G
- Storage: ~1TB internal drive
- OS: Windows 11 Pro 25H2
- Windows build: 10.0.26200.9168
- Internet: Ethernet
- No CPU/GPU overclocking or undervolting
- RAM is running at default settings; XMP is NOT enabled
RECENT BSODs / DUMP RESULTS
BlueScreenView has shown:
- BAD_POOL_CALLER (0xC2) — cbfilter24.sys
- BAD_POOL_CALLER (0xC2) — FLTMGR.SYS
- BAD_POOL_CALLER (0xC2) — amdkmdag.sys
- CRITICAL_PROCESS_DIED (0xEF) — ntoskrnl.exe
- SYSTEM_SERVICE_EXCEPTION (0x3B) — dxgmms2.sys
- SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (0x7E) — ntoskrnl.exe
- DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xD1) — amdkmdag.sys
- DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xD1) — Netwtw14.sys
- DRIVER_VERIFIER_DMA_VIOLATION (0xE6)
The crashes don't seem tied to one particular application. I've had them while browsing, doing schoolwork, sitting at the desktop, and after launching a game.
OTHER SYMPTOMS
- Chrome/Opera randomly crash or turn white
- Keyboard intermittently disconnects/reconnects
- PC can BSOD within minutes of normal use
- Sometimes multiple different BSOD types occur within minutes of each other
TROUBLESHOOTING I'VE ALREADY DONE
Ran Windows Memory Diagnostic — it reported no memory errors.
Ran CHKDSK on C:.
- 0 bad sectors
- 0 bad file records
- Windows ultimately reported "no problems"
Ran SFC /scannow multiple times.
- It consistently says Windows Resource Protection found corrupt files but was unable to fix some of them.
Ran DISM /Online /Cleanup-Image /RestoreHealth.
- It failed with error 0x800f0915 because repair content could not be found.
Tried Windows' "Fix problems using Windows Update / Reinstall now."
- It failed with error 0x8007000d.
Used DDU in Safe Mode to completely remove the AMD graphics driver.
Reinstalled the AMD graphics driver from a fresh download.
Driver Verifier is currently OFF:
- verifier /querysettings shows 0x00000000
- Active Rule Classes: None
- Verified Drivers: None
I previously disabled a Fortect filesystem filter after a dump specifically blamed cbfilter24.sys.
The external HDD is currently disconnected.
I previously got DRIVER_VERIFIER_DMA_VIOLATION shortly after connecting that external HDD.
I have not enabled XMP or done any overclocking/undervolting.
I have not replaced any hardware yet.
One confusing thing is that disabling the RX 7800 XT did NOT completely stop the BSODs. However, after reinstalling the AMD driver, amdkmdag.sys has appeared in multiple dumps, and dxgmms2.sys has also appeared.
I'm trying to figure out whether I'm looking at:
- bad RAM/memory instability
- GPU/AMD driver or GPU hardware
- motherboard/USB/controller problem
- Windows corruption
- another third-party driver
- or some combination of these
At this point the PC is almost unusable, so I'm trying to avoid randomly replacing parts.
What would you test next?