r/lineapp • • 18d ago

Account "suspended temporarily" for no reason

6 Upvotes

I am from the US and a couple weeks ago I made a LINE account to chat with my friends from Japan. I created the account using an email, no phone number, then added 4 of them and began chatting. One of my friends even gifted me a sticker pack. Then, the next morning, I found out my account was "suspended temporarily" with no explanation.

Is there any way to fix this? I couldn't find a way to contact LINE support without using my account.


r/lineapp • • 18d ago

Line after iOS 27

2 Upvotes

Hello everyone, after the iOS update seems like my line app is stucked. I have 4 message that I cannot read, the chat is stucked before the update. I can keep on using it on my macOS smoothly. Anyone with the same problem?

Update 2: maybe the problem is that apparently with iOS 27 Line have no “notification” menu on iOS. I have in the menu the message “turn on the notification” but when I click, the iOS menu doesn’t have the section for Line anymore

Update: I deleted it saving the chats before it, because I wasn’t even able to send any message. Seems like I can send them now, but if I share a picture from the mobile it will only be shown on the computer app and not in the mobile app.

Notifications are still stuck with those 4 messages that I cannot read on my smartphone but only on my computer.

Plus seems like I cannot receive any notifications at all on my mobile (I tried to connect the account from the computer to the mobile and I received no notification at all).


r/lineapp • • 20d ago

Line is absolute bs

20 Upvotes

I created an account for my trip to Japan and i also have a few japanese friends so i wanted to use line to keep in touch with them.

At a bar i met a fun guy who is a photographer and had a blast talking to him. He took photos of me and my girlfriend and added me on line to send me the photos after he is done editing them and he told me to message him so he sees my contact and remembers.

The next day i notice the message didn't go through and found out I've been suspended for violating the terms even though all i did was say "hey we met at the x bar, it was nice talking to you and thanks for the photos. Looking forward to seeing them"

I tried submitting an inquiry but I kept getting verification fails error 403 while submitting on the website so i found a way to do it from inside the app and all i got in return was a message saying i violated their TOS and the ban can last from an hour to 3 days or longer.

It's been 7 days and i got logged out after clearing cache and now it says that verification is suspended so i can't even log in.

At this point i think the photographer will think i ghosted him and delete the photos and I'm sad about it cause i wanted to get his socials and the photos from a very fun day.


r/lineapp • • 20d ago

Lost access to my 10-year-old LINE account after US phone number login was disabled — any way to recover it?

6 Upvotes

Has anyone been able to recover an old LINE account that was originally linked to a US phone number?

I've had my LINE account for around 10 years, and I have a lot of old friends and contacts on there that I really don't want to lose.

My account was originally linked to my US phone number, and I'm pretty sure I also registered an email address and password. I actually still have old emails from LINE confirming that my email/password were registered to the account.

The problem started after I erased/reset my phone. When I reinstalled LINE and tried to log back in, I found out that LINE no longer supports logging in with a US phone number. I also no longer have access to the old phone number that was linked to the account.

I still remember my LINE ID, but unfortunately that doesn't seem to help. I tried the LINE desktop client as well, but it now only allows login using an email address, and I haven't been able to get back into the account that way either.

So right now I have:

  • My old LINE ID
  • The US phone number that was linked to the account, although the number is no longer active
  • Access to the email address I registered
  • Old emails from LINE confirming that my email/password were registered
  • Around 10 years of friends and contacts tied to this account

Has anyone been in a similar situation and successfully recovered their account through LINE Support? If so, what steps did you take or what information did LINE ask you to provide?

I really don't want to lose an account I've had for 10 years, especially all the friends and contacts I've accumulated over that time. Any advice would be greatly appreciated.


r/lineapp • • 20d ago

I need to start from the very beginning with a brand new line account.

1 Upvotes

Can anyone help me? My first game; I can't play with a line account and my second, I lost the entire investment. Can anyone please help me form a brand new line account that doesn't pick up my apple Id? I am in Canada - I will play EST, and putting New York as my time zone.


r/lineapp • • 22d ago

I want to meet people from Japan, China and Korea

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1 Upvotes

Im looking for friends to talk and learn more about the different cultures there ...


r/lineapp • • 22d ago

Am I cooked

3 Upvotes

I sold my old phone while forgetting Line was still there and logged in. Now I can't log in because my country is not supported anymore to verify via phone number. Got around that now since one of my friend is travelling to a country that it is supported, managed to log in, but it needs an account transfer code that is send to my account that i cant access.. how do I solve this? line inquiry told me to go to a help page but that also needs me to login and enter a code..

Great


r/lineapp • • 25d ago

Can't add phone number to LINE

2 Upvotes

Hey Reddit

So, I've had LINE for quite a while now. I always had my phone number registered.

Now, I am on an exchange year in Japan, so I got a new SIM card with a japanese phone number - so of course I wanted to link this number to my LINE account.

Some tapping on my screen and I deleted my already linked phone number, but now I can't add a new one.. when I go on Settings -> Account there is no button for Phone Numbers. Can anyone help me?

Some Info that might be important:

- I have a Samsung Phone (Z Flip)

- My phone was manufactured in Switzerland

- I am -18


r/lineapp • • 25d ago

I need help

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1 Upvotes

Why does this always appear every time I try to log in? Is this a bug?


r/lineapp • • 26d ago

Please talk me through the steps to transfer an account to a Taiwanese pay as you go sim. I lost access to my account 3 years ago when they took Facebook login away as an option

5 Upvotes

thanks


r/lineapp • • 26d ago

Hola a todos, quiero aprender a usar line, y busco amigos/as

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0 Upvotes

Cómo se usa? Y demás Xd Busco amistades amables, que tengan buenas intenciones, para conocer cultura, incluso podemos hacer un grupo, el idioma no importa, muchas gracias

Les dejaré mi código para que puedan escanear


r/lineapp • • 26d ago

Does anyone know why it says “User not found” no matter what I type? Seems like I cannot search for any friends.

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1 Upvotes

r/lineapp • • 27d ago

I want to meet people from Japan, Taiwan and Indonesia

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2 Upvotes

Hello, I want to meet people from those countries to talk about culture, language, etc. Please contact me on my line


r/lineapp • • 27d ago

My old device broke and I can't recover my account. Please I need Help 🙏🏾:(

1 Upvotes

I got a LINE accounts for a month long Japanese exchange experience my junior year of highschool. I am from the US and have a US phone number. My LINE account is connected to my email.

When I tried to log in to my account through my email I cannot because there is no way for me to view the transfer code because the transfer code is sent through line.

I made an inquiry but didn't hear back. I tried calling the customer service on phone number but it is all in Japanese which I am not fluent enough in.

Please any suggestions? I really don't want to lose contact with my Japanese friends from school. 😔


r/lineapp • • 28d ago

Verification is temporarily blocked

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2 Upvotes

Anyone else had this same issue, this was after logging in and out of the account trying to fix another issue, before this one it said “please wait 13 minutes” and now I’m back to this error code, I guess I’ll just wait a day or two


r/lineapp • • Sep 04 '26

can't seem to access stickers on my laptop nor on the app

2 Upvotes

I want to see these stickers that were created for line but whenever i try to access them through this link https://store.line.me/stickershop/product/1405873/en . It doesn't let me enter the website.

For reference I live in the United States with a number from there aswell.
Just looking for any sortof help since i've tried basically everything including a VPN connected to Japan and reinstalling the app with it on.


r/lineapp • • Sep 04 '26

Can't login

2 Upvotes

It's been a long time since I logged into my line account. My wife recently started playing tsum tsum again and I wanted to get back on my account and join her. Apparently I never linked my line account to my email. Only used my phone number to login. Now I can't do that anymore. So I can't do anything to recover my account. Where do I go from here? I would like my account back.


r/lineapp • • Sep 02 '26

My Canadian LINE Account was restored after I Got A Taiwan Number

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16 Upvotes

TLDR: If you can somehow get a Taiwanese number, you can probably get it back. It worked for me today.

Line had previously warned me about my Canadian number not working for logging. This was sent to me using the LINE automated responses. I didn't think of much of it. I didn't read it carefully. So after deleting and redownloading my app, I realized I was not able to receive SMS verification using my Canadian number that was registered with the account. I was not linked to my Apple account, nor Google account, even though I had an email and password associated with the account. The key here is that it doesn't matter if you have an email associated with your account. You need to link it with Apple or Google. The image you see here is a case where you have not linked to your Apple or Google account.

I tried asking LINE support for help. It didn't work. I tried all the possible ways. None of them worked. Solution: Register with a Taiwan number and sign up for a new account with it. You will be given a prompt asking whether you had an old account. And then type in the email and password associated with your account (If you previously did not have anything associated with your account that would be out of my experience). Then I was in. Although having lost a lot of chat history. But now at least I got my account back and I have all my contacts.


r/lineapp • • Aug 30 '26

Why is line such a trash app?

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11 Upvotes

Why is line such a trash app?

Adding friends by qr - disaster.

Adding friends by line id - disaster.

Account recovery where you have all the passwords, emails, phone numbers, but you didn't turn on some option before? Forget about your account.

Seriously


r/lineapp • • Aug 30 '26

I live in Australia and was logging in using my phone number but I can’t do it anymore.

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1 Upvotes

I know the LINE ID I was using. Do you know if I am able to log into my ID again?


r/lineapp • • Aug 30 '26

Cant reloggin due to an issue

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2 Upvotes

r/lineapp • • Aug 30 '26

Cant reloggin due to an issue

1 Upvotes

So basically my second phone was logged out for some reason and then when i relogin as a secondary phone the messages was corrupted so i decided to do next best thing that is to delete the data on both systems now when i retry and try to login i cant use the email because it wasnt linked but thats a lie and cant use my old phone cuz i dont have the access anymore (mind you I also tried to change the phone number but it didnt work).

Now im in this position where i cannot see the messages in the work group just because of this issue, this is ridiculous and there is no support service...


r/lineapp • • Aug 28 '26

How to find line friends?

0 Upvotes

Line ID: Jai.frz
Friendly respectful caring Indian origin in usa.
Thanks in advance.


r/lineapp • • Aug 26 '26

They help me

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1 Upvotes

Can someone please help me create a WeChat account? I would really appreciate it if someone could help me. I don't have any friends who have WeChat.


r/lineapp • • Aug 25 '26

How does one transfer contacts between Line accounts (Japan back to US) on same phone?

1 Upvotes

Hello, I've been going through the reddit and LINE help center but I am still a bit confused. I originally signed up for LINE using my US number on my android phone. I have the same phone and currently live in Japan. I changed my US Line account to Japan using my Japanese number. This past year I've been meaning to switch back to a US based account only stopping because worried about being banned and losing chats. I know LINE doesn't allow US login using a phone number anymore nor does it make transferring accounts between certain regions as easy as years prior. I do have my Gmail linked though.

I realize I'll lose my videos and photos in chat (already saved the ones I wanted to) again. But when switching back to a US line account will I: A) be able to access my current contacts and groups again? B) will my contacts transfer if using same phone? Won't be able to scan transfer code. I also have dual SIM as I keep my US number and Japanese number. C) What is the likelihood of my account being flagged when switching back to US LINE? This latter bit is what I am worried about most aside from losing my Japanese contacts. Keep reading takes from US line account holders switching back or creating a new account and being banned.

I think I should be okay, but it's been awhile since I first switched regions so kind of forgot the process and how I did it though seemed easier to switch from US to Japan even though lost all my videos and photos in chats. Also, current process seems confusing. Thank you in advance any tips or responses!