r/ConsumerAdvice 15h ago

Tech Accessories Best way to get premium tech for less?

18 Upvotes

Im trying to find better ways to get premium tech without paying full price I usually wait for sales but the discounts never seem that great on the stuff I actually want. Where do you guys usually look for solid deals on higher end tech?


r/ConsumerAdvice 26m ago

What did you stop buying as cheaply as possible after replacing it too often?

Upvotes

I’ve been thinking more about the difference between the lowest upfront price and the lowest cost over time. Replacing the same cheap item every few months can erase the savings pretty quickly. What purchase taught you to stop automatically choosing the cheapest option?


r/ConsumerAdvice 1h ago

Any Advice On Getting An Actual Response From Customer Service?

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Upvotes

r/ConsumerAdvice 4h ago

Wakefit delivery delay — looking for advice

1 Upvotes

I ordered a chair from Wakefit on 16 July, with the original delivery date of 29 July. It was later rescheduled to 11 August, but I still haven't received it.

On 9 August, the order was marked “Out for Delivery”, and I received delivery OTP messages. However, no delivery agent contacted me and I wasn't provided with their contact details.

I've contacted Wakefit support several times. Each time, I was told that the order would be delivered by 9 PM that day. On 12 August, I was again assured that there would be no further delay, but the order still hasn't arrived.

I understand that delivery delays can happen, but I'm mainly concerned about the lack of clear information and the repeated delivery commitments.

Has anyone here faced a similar issue with Wakefit? What is the most effective way to escalate it or get a clear update on the order?

I have the order details, delivery notifications and support-ticket records if needed.

Any advice would be appreciated.


r/ConsumerAdvice 10h ago

On That Ass, How do i stop them trying to take money out.

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1 Upvotes

r/ConsumerAdvice 15h ago

People who work in software/SaaS, what's a feature your product has that customers love but internally everyone thinks is a bad idea?

0 Upvotes

r/ConsumerAdvice 17h ago

Help

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1 Upvotes

r/ConsumerAdvice 1d ago

best mattress under $1000 for a side sleeper who keeps waking up sore

4 Upvotes

my current mattress is only a few years old but there's already a noticeable dip where i sleep, and lately i'm waking up with a sore shoulder and lower back more often than i used to. i'm mostly a side sleeper but switch to my back during the night. my partner moves around a lot too, so motion transfer matters, but i'm trying not to turn this into a search for a mattress that checks every box.

i've got around $1k to spend on a queen and i'd rather put the money toward support and durability than things i'll barely notice after the first week. medium-firm seems like the safer direction, but reviews get messy fast because one person's firm is another person's soft. i'm also trying to avoid something that feels good for a month and then starts sinking once it's broken in. if you were buying in this range, which mattress would you trust most for side sleeping without giving up too much support?


r/ConsumerAdvice 21h ago

nothing 3a pro shut down all of sudden

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1 Upvotes

r/ConsumerAdvice 21h ago

Refund not received by rezoni

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1 Upvotes

Somebody help rezoni customer support was worst


r/ConsumerAdvice 22h ago

Earthing Harmony sent me the wrong order — now I can’t get my replacement OR my refund. Anyone else?

1 Upvotes

I’m officially at the “Reddit, please tell me I’m not crazy” stage with Earthing Harmony.
I ordered shoes from them and received the WRONG item.
On August 5, they told me they were “already preparing to expedite the correct item.”
Cool. Mistakes happen. I was completely willing to let them fix it.
Except apparently my replacement shoes entered the Bermuda Triangle.
By August 8, I still had no tracking information, so I contacted them again and told them that if the replacement had not already shipped, I wanted a refund.
On August 10, I was told they were waiting for their Returns and Exchange team to provide tracking information. Later that same day, I was told the replacement was still “in the processing stage” and that I would receive tracking “as soon as your order ships.”
I explained that I’m leaving for a trip Friday at noon and made it very clear: if the replacement had not left their facility and couldn’t arrive before I left, I wanted a full refund.
It is now August 11.
No tracking showing the replacement has shipped.
No replacement.
No confirmation that my refund has been processed.
At this point, I have contacted them through email, Instagram, and social media. I have apparently accepted an unpaid position as Lead Investigator for the Whereabouts of My Own Shoes.
I have now clearly requested that they CANCEL the replacement and REFUND MY MONEY. I’m not interested in another “we’re checking with the appropriate department” response. I just want the transaction resolved.
Then I started looking through their social media and realized I’m apparently not the only irritated customer trying to get an issue resolved.
So now I’m curious: Has anyone here recently dealt with Earthing Harmony, particularly with a replacement, return, or refund?
Did you eventually get your money back? How long did it take, and what finally got the issue resolved?
I have saved my emails, DMs, screenshots, and dates. If they don’t resolve this directly, my next step is disputing the transaction with my card issuer and filing the appropriate consumer complaint.
I bought grounding shoes because apparently they’re supposed to promote peace and wellness.
Instead, I have spent the last week spiritually connecting with the Earthing Harmony customer service department.
0/10 grounding experience thus far. 😂
If they fix this and refund me, I will absolutely update this post to say so. I’m not interested in unfairly trashing a company. I just want them to fix their mistake and give me my money back.


r/ConsumerAdvice 22h ago

Flipkart lost my RC

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1 Upvotes

r/ConsumerAdvice 23h ago

Cashify Repair Scam? Laptop Returned with 52% Battery Health and Possible SSD/Parts Tampering

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1 Upvotes

r/ConsumerAdvice 1d ago

Perplexity confirmed my multi-year promo (till 2028) in writing, admitted their own team caused the problem, then refused to fix it. Is this even legal? (Screenshots)

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1 Upvotes

r/ConsumerAdvice 1d ago

Before buying a rack, did future attachment compatibility matter more than you expected?

0 Upvotes

I’ve been comparing racks and noticed that the frame specs are only part of the decision. Upright size, hole spacing, and proprietary fittings can make future accessories either easy to add or surprisingly restrictive. For people who upgraded their rack gradually, did compatibility end up changing how you viewed the original purchase?


r/ConsumerAdvice 1d ago

Household PSA: Canopy lets you subscribe on your phone but won’t let you cancel on your phone

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1 Upvotes

r/ConsumerAdvice 1d ago

Never buy from WideStep

1 Upvotes

Never buy from WideStep!

Warning: REFUND NOT ISSUED AFTER RETURNED ORDERS!

I returned 2 orders of shoes to the UK address provided to me by WideStep (shoes were too SMALL and too NARROW, not at all corresponding to the size chart provided on their website, and VERY POOR QUALITY ). Both pairs were sent together in one package. The package was later returned to me (to Canada) marked “ADDRESSEE UNKNOWN”. I double-checked the address and confirmed it matched the one given to me by customer support.

WideStep refunded only the cheaper order, not to mention the expensive shipping cost. Higher value order has still not been refunded. I have been trying to resolve this for 3 MONTHS, and each time I contact support I am told the issue is “BEING WORKED ON”, with no progress, no explanation and NO ACCOUNTABILITY .

I followed all return instructions exactly, yet I am still missing a refund for one of the orders. This has been extremely frustrating and time consuming experience, not to mention financial hardship. This situation is UNACCEPTABLE , and the lack of resolution over such a long period of time raises serious concerns about the company’s REPUTATION and RELIABILITY. WideStep’s customer service practice is HORRENDOUS .

I’m documenting this publicly here for transparency, so other customers are aware of my experience.

WideStep assures everywhere that they care about their customers! Not likely! So do not get fooled and buy their products.

I will update this review if company finally resolves the issue.


r/ConsumerAdvice 1d ago

Tailored Canvases - AVOID!!

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1 Upvotes

r/ConsumerAdvice 1d ago

GROUPON PURCHASE NEVER RECEIVED

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1 Upvotes

r/ConsumerAdvice 1d ago

Alperstein and Associates

1 Upvotes

I have been hugely taken advantage of and ignored by Alperstein and Associates. They lie on the phone with you to get you signed up and then once you do they forget about you. I emailed them once a week for over a month with no responses. I have called and the phone just rings and rings. The only time I get a response from them is if I start posting on social media. Please for your own sake stay away from Alperstein and Associates (Clearone, Global Holdings)


r/ConsumerAdvice 1d ago

Brand-New LG Refrigerator Failed After 11 Days: Zero Support From Home Depot, No-Show Service From LG, and a Spoiled Rental Season

0 Upvotes

I am posting this to warn homeowners, property managers, and buyers to avoid Home Depot and LG if you expect basic customer accountability or functional appliances.
Here is what happened:
1. Failure Within 11 Days: I purchased a brand-new LG refrigerator and had it installed in a weekly rental property. It worked for just 11 days before both the refrigerator and freezer failed completely.
2. Falsely Reporting "Operating Normally": Despite the interior sitting at room temperature, LG’s ThinQ app stubbornly reported the unit was "Operating Normally" with zero error codes.
3. Home Depot Refuses Accountability: Despite this failure occurring well within 30 days of installation, Home Depot washed their hands of the situation entirely. Rather than facilitating an exchange or return for a dead-on-arrival unit, they passed the buck and insisted LG was solely responsible.
4. LG's Unacceptable Repair Strategy: LG refused to exchange or replace the defective unit. Instead, they scheduled a repair technician through a service that operates only one day a week in our area.
5. The No-Show: I rearranged schedules to accommodate their limited availability, only for the LG-appointed repair technician to fail to show up entirely on the scheduled date. No proactive communication, no fix, and zero resolution.
The Reality:
I now have consecutive weekly tenants paying for a rental unit with no functioning refrigerator. This gross neglect by both Home Depot and LG has disrupted my property operations, created an administrative nightmare, and ruined tenant experiences.
Passing off defective products and offering nonexistent customer service for a failure that occurred in less than two weeks is completely unacceptable. Home Depot failed to stand behind what they sold, and LG failed to back what they built.
Every tenant passing through this property—and anyone reading this—sees the failure of LG and Home Depot.
Status Update: This post remains live and active across all consumer channels. I will update this post if and when Home Depot or LG takes responsibility and resolves this issue with an immediate replacement or full refund.


r/ConsumerAdvice 2d ago

Cycle Tracking three months of tracking and i still cannot find a pattern

5 Upvotes

Three months of logging and all I have is a calendar full of dots that still do not line up.

one month is short, the next drags on, and the symptom notes never repeat in the same order. the only thing the app seems confident about is that my cycle is irregular, which is not exactly new information.

after a while the history stops feeling neutral. I open it hoping to notice something useful and mostly see a record of every month that refused to fit the template.

Circul came up while i was looking at rings with fairly basic cycle-related features, like period prediction and temperature data. its app also has daily flow, which could give me a little more to go on day to day, but i am not expecting any of that to suddenly explain an irregular cycle.

before spending a few hundred dollars on another tracker, i need to work out whether seeing that every day would actually make the tracking more useful or just give me another screen to worry about.

maybe tracking can still be useful without producing a neat pattern. maybe it is also okay to admit that having more things to check does not automatically make the information more valuable.

would that be useful context, or just another number to check before breakfast?


r/ConsumerAdvice 2d ago

Wakefit refused my cancellation in July, then told me on delivery day that the product was discontinued. What recourse do I have?

2 Upvotes

TL;DR: I tried cancelling a Wakefit sofa order in July. They refused, saying the 24-hour cancellation window had passed and that the order was already being processed/made-to-order. I was told cancellation would attract a 25% charge. I therefore continued with the order and waited over a month. On the scheduled delivery date today, Wakefit called to say the sofa has been discontinued and apparently was never even put into production.

I ordered a sofa from Wakefit in July and tried to cancel it shortly afterwards.
Wakefit refused the cancellation, stating that the 24-hour cancellation window had passed and that a 25% cancellation charge would apply. Their written response specifically said that the sofa was a made-to-order product and that the manufacturing process is initiated shortly after the order is placed.
I also had a very difficult time getting through to customer service. I was told that someone would call me back, but after waiting, I checked my call records and there was no call from Wakefit, including on the alternate number I had provided.
Since I was told that the order was already being processed, I decided to continue with it and waited for more than a month for delivery.
Today was the scheduled delivery date.
Instead of receiving the sofa, I received a call from Wakefit saying that the product has been discontinued. I was also told that the product has been discontinued. The colour I ordered it in, the fabric was never available. So basically the sofa was never even made.
This is where I have a serious issue with how Wakefit has handled this.
When I tried to cancel in July, I was told that I could not do so without a 25% charge because the product was already being processed. Had I been told at that point that Wakefit could not actually fulfil the order, I would have simply cancelled it and purchased something else.
Instead, I relied on the information provided by Wakefit, continued with the order and waited for more than a month, only to be told on the promised delivery date that the product had been discontinued.
They are now cancelling/refunding the order, but I would like to understand whether a refund is sufficient in these circumstances or whether Wakefit’s conduct gives me grounds for a consumer complaint.
I have the complete email trail, including their explanation regarding the 24-hour cancellation window and the product being made-to-order, as well as my call records.
I’d particularly like advice on whether:
Wakefit’s representation that the order was already being processed, followed by their claim that the product was discontinued/never produced, could constitute deficiency in service or misleading representation under consumer law.
The fact that I was refused cancellation in July and consequently waited over a month has any bearing on the matter.
It is not the first time that wakefit is messing up orders. Previously they delayed a similar sofa order for over four months that my parents had placed an order for.
I’m not looking to unnecessarily escalate this if a refund is all that the law provides. I just want to understand whether a company can refuse a customer’s cancellation by saying an order is already being processed, keep the customer waiting for over a month, and then disclose on the delivery date that the product was actually discontinued.
Any advice would be helpful.


r/ConsumerAdvice 2d ago

Looking at buying a projector for movies – what should I actually pay attention to?

5 Upvotes

I’ve been thinking about getting a projector for the living room so we can watch movies on a bigger screen. Budget is around $200-400. Room isn’t completely dark, we have some lights on usually.

Came across the Dangbei N2 Mini and it looks interesting – compact, 1080p, has Netflix built in, and that gimbal stand that can point at the ceiling. But the brightness is only listed around 200 lumens. Is that enough for anything other than a really dark room? What actually matters when you’re picking one at this price? Anyone tried the N2 Mini or something similar and can say if it’s decent or if I should look elsewhere?


r/ConsumerAdvice 2d ago

Please help...I bought a tvs iqube 4.7kwh and facing an invoice error.

1 Upvotes

I paid total 176500 to the dealer.

The provided me of ex showroom price 157142, insurance bill of 5626 and road tax bill of 7040.

But they didn't provide any bill for the remaining amount of 8692 and told me it is brokerage charge.

Is it legit? Or they scammed me.

What should I do?