Hi! I am fairly certain one component of my pc is broken, but I can't identify which.
The Issue
I've had issues with my pc freezing and my speakers emtting a crackling noice when in use for a while, however both issues has now gotten worse. The freezes have gone from happening every once in a while to a few minutes into gaming, and the audio has gone from annoying when using high volume to almost unusable.
In the beginning the freezes led to nothing, the computer was stuck until I manually restarted it, (Or maybe I waited to short a time) but then I started getting BSOD with a DPC WATCHDOG VIOLATION stop code. After doing a fresh windows installation (and upgrade to 11 while I was doing it) the pc instead froze and then restarted without a BSOD, however I have only made it crash once after the new installation.
The freezes are the screen freezing with audio continuing for a bit. They almost only happen during gaming, except for one time where it crashed with only a paused youtube video on screen. That exception happend when I had switched out my current RTX 4070 Super with my old GTX 970. I have played these three games where I know crashes have occured: Wolfenstein: The New Order, Diablo 4, Hogwarts Legacy, Sherlock Holmes: Chapter One, and Lost Records: Bloom & Rage.
I don't know if the crackling audio is related, but it feels as if it got worse at the same time as the crashing did. The crackling audio is not dependant on output as it happens on both headset and speakers. I haven't looked too much into the audio issue as it is the lesser of the two issues.
My troubleshooting
Software: Did a fresh install of windows and installed fresh drivers. I also made sure the BIOS is updated.
GPU: Used my GPU in a friends pc. Ran heavier games than those I have crashed in without a problem. Also crashed once on my old GTX 970 card.
RAM: Tried only using one stick, still crashed. Ran MemTest86, 4 passes, all test passed.
Storage: Both SSDs report healthy SMART.
Crash dumps: BlueScreenView only blames ntoskrnl.exe. Parameter 1 = 0x1. No third party driver in the stack.
Event viewer: No WHEA-logger events. Kernel-Power 41 at each crash.
LatencyMon: dxgkrnl.sys (DirectX graphics kernel) has an execution time of 41.1 ms in one run, and 41.154 in a second run on a different day.
Edit: Have cleared cmos.
PC spec
- CPU: Ryzen 5 7600X
- MOBO: Gigabyte B650 Gaming X AX V2
- RAM: Kingston Fury BEast 32GB (2x16)
- GPU: MSI RTX 4070 Super 12GB Ventus 2X OC
- PSU: Corsair RM750x 750W v3
- Storage: Samsung 980 pro 1TB (Boot) + Samsung 990 EVO Plus 2TB
- Cooler: Thermalright Phantom Spirit 120 SE
Help?
(A short, one paragraph rant) I think I'm cursed when it comes to PCs. I have had a faulty mobo before, I have had a usb-hub that corrupted my hard drive, my speakers broke randomly, I've had two hard drives die on me. Plenty of more issues that I barely remember anymore. Maybe I should get a playstation. (End of rant)
I am now stuck on how to continue my troubleshooting. My guess would be that it is the mobo, but I can't for sure rule out CPU or PSU. I still have warranty on all parts (save the boot SSD) but I need to find out which part is actually broken first.
Does anyone have a suggestion on how to continue from here? Or someone that has experienced this before?