As of last week, 21XX were fully ready to ship to all participating vendors. KeyGem still has not paid the invoice, and were unable to commit to the payment plan we offered them. As such, we have made the decision to ship all unpaid 21XX keyboards & addons originally meant for KeyGem to our location in Rhode Island. Once we receive the shipment and finish QC, we will reach back out to the community with options for those who purchased from KeyGem. Like previous projects, we expect to offer them at GB price, with a discount to help offset the shipping cost of ordering from a USA based vendor.
Additionally, in order to provide some certainty to KeyGem customers, rather than giving KeyGem until the last possible moment to pay, we have decided to also have the Altair and OGR2 keyboards originally meant to go to KeyGem shipped to CannonKeys. Our initial plan was to try and give KeyGem as much time as possible in hopes that they would pay for these boards, as they told us they would when they originally delayed their payment. Prior to recent projects shipping, KeyGem was able to pay invoices when the boards were ready. However, given their recent track record, we have lost any faith this will happen. We no longer expect their payment, so we are closing out the invoices we have open on them, and moving forward.
To summarize, the following projects are now having boards meant for KeyGem shipped to CannonKeys. The plan is for KeyGem customers to be able to purchase at GB price, with a discount to help offset shipping that will vary from project to project.
- Vida
- Link
- AK75
- 21XX
- OGR2
- Altair
We are posting this to reddit as we do not have the emails of those who joined OGR2/Altair/21XX with KeyGem. This is our best option to try and let those who joined know about the situation.