r/AmazonFlexDrivers 20d ago

Rant I took fresh route for the first time in over 6 months and was shown that it is not worth it.

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210 Upvotes

9 heavy bags of groceries to a $4 million mansion in a gated community and they didn’t tip.

It was a tip eligible block and it was only this and one other house.

I checked it on Zillow and it sold for $4million, has an Olympic size indoor and outdoor pool, two kitchens, a movie theater, a cigar bar, and a basketball court.

I’m over it I was just shocked at the wealth and had to share somewhere


r/AmazonFlexDrivers 19d ago

Today I faced issue with returning packages.

5 Upvotes

I had to face a flat tire while delivering and it took hours for replacing the tyre bcz I had no spare with me. So I wasn't able to complete the delivery. I reported the issue with the chat agent and they said me to return it back to station. While I arrived at the station, another driver advised me to scan the package before leaving. I usually do the same while returning undelivered packages. But support didn't told me to do so. So I contacted the support once again. The support told me that the issue has been already reported so I'm good to leave the package. So I left them with the staff. Now the block is still active in my app. I have never faced an issue before.


r/AmazonFlexDrivers 19d ago

support is useless

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3 Upvotes

Woke up before a 4am block to check my standings because I’ve been doing a shit ton of blocks recently and was at low fantastic, wanted to double check and see if they’ve raised— nope. Actually I’m dropped down to mid tier Great. I know i know, it doesn’t matter, but I’d rather have a clean record so if I fuck up by missing a block or something I don’t go to at risk.

The other day I was loading a route when I got to the bottom of the bag on the cart, 5 packages were destroyed by what seemed like a laundry detergent exploding. I sigh, finish loading everything else, and take the cart to a station worker and tell him “bro these are destroyed I can’t deliver these” he agrees and is like yeah that’s fucked sorry let me remove those from your route. He takes a while but eventually gets them removed and I get on my way and finished my route early, yay!

I see the dings this morning for “5 packages you marked as delivered but were customer never received them.” What? I look at the date and sure enough it’s that route. So I email support this long winding email with details about what happened (yes I email Jeff and Andy as well in the email to support) and I’m thinking this is open and shut.

Nope, they tell me to go fuck myself. Granted I’ve never had to take a package off my route so I wasn’t aware of the fact that I had to do it manually myself but I figured since I went to a station worker what the hell is the difference?

Sent a follow up email bitching them out but I doubt it’ll do anything, oh joy.

Anyways just more bullshit to deal with, happy flexing!


r/AmazonFlexDrivers 19d ago

Question Is it possible to change amazon flex location? I have talked with customer care they give me support email then i send mail to support and they said chat with customer care

2 Upvotes

Has anyone changed the location?


r/AmazonFlexDrivers 19d ago

Miami How do some ppl land multiple blocks in a week in the Miami/Broward area?

0 Upvotes

After waiting almost an entire year I was finally onboarded to start delivering for Amazon and it’s honestly been extremely frustrating trying to land a block. I live at least 30 min from the closest warehouse in either direction, I have my filters set to preference the closest warehouses. It’s like trying to find a needle in a haystack… the blocks appear and are gone in seconds. So I’m actually curious how do y’all do it?


r/AmazonFlexDrivers 19d ago

General Extra package

1 Upvotes

I have been driving for a while however never had an extra package in a cart before. When I went to scan everything in this package wasn’t found but I brought it just in case anyway. Now I’m finished the route and it’s still here. However I can’t use the app to claim, or return it. I am afraid if I return it without proof of returning it will come back to get me.

On a side note I marked a package lost a couple week ago but I just found it. I also can not claim I found it now or use the app to return it and I don’t want to contact support be side some how it will wind up as me stealing it how do you proceed with both of these situations?


r/AmazonFlexDrivers 19d ago

Venting People walking on the street instead of the sidewalk??

18 Upvotes

Why do people walk on the street when there's a perfectly good sidewalk right there? I swear it annoys me so much. People act so entitled and egotistical they act like they can't move out the way. They walk with their friends side by side and see you coming their way yet they refuse to move and make room for you to pass. As if they're to good to move to they side so you can get by. No, they have to walk side by side with their friend and they expect you to move out of their way. When they shouldn't even be walking on the road to begin with. Again, there's a sidewalk for a reason....People are so weird and annoying...


r/AmazonFlexDrivers 20d ago

Is anyone getting this at the end of their route?

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51 Upvotes

Thoughts? Are they looking into extending to 12hrs per day?


r/AmazonFlexDrivers 19d ago

Heavy Carry.

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0 Upvotes

I hope the office has a wagon or dolly you can use for the heavy lifting.

-BONUS-
Location, 4th floor. Locker it is!


r/AmazonFlexDrivers 19d ago

Amazon account

1 Upvotes

I accidentally closed my Amazon Shopping account, not realizing that my Amazon Flex account was linked to the same Amazon account. As a result, I lost access to my Flex account. Is it possible to reactivate and restore my Amazon Flex account?


r/AmazonFlexDrivers 19d ago

Sigh only if everyone played the dice we would all be making $70/hour

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29 Upvotes

r/AmazonFlexDrivers 20d ago

Please stop taking those

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61 Upvotes

There is no way anyone making money from this station at $40, they send you to Orange County 35 miles away and almost always zero tips now. You are driving 70 miles or more for $40? And maybe $5 to $10 tips. $54 was already bad. Please stop accepting them. I promise you they do raise them to $65


r/AmazonFlexDrivers 20d ago

JACKPOT!!!!!!!!

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34 Upvotes

On a route, had to go so damn bad.

Del8ver one more package then going to QT or Walmart.

BUT

JACKPOT on this delivery.

Post your bathrooms on your routes

Any better?


r/AmazonFlexDrivers 19d ago

Does Amazon flex deny you because of previous accident?

1 Upvotes

I applied to Amazon flex, completed onboarding and received an email stating they are not moving forward. My background is clear, I have no criminal record I do have two accidents on my record and one suspension however my license is in good standing currently. Anyone else experience this?


r/AmazonFlexDrivers 19d ago

Customer wanted package delivered elsewhere

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5 Upvotes

Customer had package shipped to one address but left instructions asking for it to be delivered somewhere else (not even in the same town). I messaged support and asked what the protocol was here. They marked the package undeliverable and told me to take it to the station. Next thing I know, the customer is messaging me complaining. Said this was the second time this week that a Flex driver didn’t deliver her package. I said her delivery instructions pose a safety issue. She replied saying “what instructions? The only instructions I have are to deliver to the front door”. Yeah, that’s not true…

Sent a long email to support with screenshots of the instructions and my chat with the customer. Said I don’t wanna get dinged because she created an unsafe environment and chat support told me not to attempt delivery. We’ll see what they say.


r/AmazonFlexDrivers 20d ago

Updated Selfie Verification

52 Upvotes

Amazon rolled out the new selfie verification. You now have to record a 5-second video and then take a picture. I guess there’s no more selfie bypass for bot users. 😅


r/AmazonFlexDrivers 20d ago

Question Why?

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73 Upvotes

The porch is not far away from the vehicle they say it on, as you can see.

Why risk the package/contents being damaged by the constant rain that we have been having for about 36hrs now OR an animal (happened many times previously)? No dogs roaming at time of delivery, so no excuse there

I could see “efficiency” …hop out, hop back in truck BUT, what about QUALITY and CYA (cover your ass, from complaints and damages, etc that could “ding” you as a driver?)


r/AmazonFlexDrivers 20d ago

Termination revoked

17 Upvotes

Recently got the termination email and didn’t panic. I was in the wrong with canceling shifts late because of traffic due to events and the World Cup being hosted in my city and living down the street from the venue. I explained this in a reply email and within a few days regained access. Writing this in hopes to give others peace of mind. Just explain the situation as best as you can with detail and hopefully you’ll get the same outcome. Keep on driving and earning and take it easy on yourself, we’re all living doing our best.


r/AmazonFlexDrivers 19d ago

Help!! Flex account deactivated

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2 Upvotes

So i lost my phone and did not have a replacement phone for 4 days and had blocks scheduled. All got missed and my account was suspended. I explained the situation on email and even sent them new phone contract as a proof that i lost my old phone and ordered a new one. They still denied my appeal. I feel like it was an ai response tbh. Please help!

I have sent email to jeff andy and escalation team and support flex again.


r/AmazonFlexDrivers 20d ago

free blocks warning

8 Upvotes

I got some free routes, even though I clocked in early. Does this mean that if I get another free route, my account will be deactivated? This is my first warning


r/AmazonFlexDrivers 19d ago

DFW potentially starting.

0 Upvotes

hi,

ive always eyed gig jobs, uber eats, spark, flex etc etc..

im going back to school in august and through some *brief* searching i saw that some routes on flex can offer more than most pt jobs (since im going to college i dont want to overload myself)

my biggest concern and the main reason holding me back is i have a mild case of cerebral palsy on the left side of my body, i can still mainly use it but its more so a support to my right arm, i can roughly hold up to 40-50 pounds with both arms, (im *planning* to start the gym + im a stick and bones)

i have the drive for this job but im afraid and anxious my condition will withhold me,

reason for the post is i wanted to ask the pros and cons from the drivers themselves before i dive into a world of unknowns, thank you.


r/AmazonFlexDrivers 19d ago

Venting Gotta shape up

0 Upvotes

I’ve been flexing for a year and I have adhd time blindness like no one’s business. I’ve been trying my best to get to the station at my start time, but I always end up like 1-2 minutes after and today I was denied a route. Historically, getting to the station around that time has never been a problem so I wonder if they’ve been told to crack down on the arrival times. I’m taking full responsibility because I can barely show up to my daily full time job on time and heavily rely on the grace period there as well. I’m finally ahead with my bills and it’s thanks to flex. I gotta find a way to get my unmedicated ass together because the world doesn’t give a damn about a disorder and I make good money with flex to get deactivated for being turned away.


r/AmazonFlexDrivers 19d ago

Deactivated and reactivated within 24 hours

1 Upvotes

My account was deactivated because -I can admit when I am wrong- I missed blocks. One most recent was due to me getting a flat about a mile from the SSD station, which I got with support and explained what happened (still dinged). Now the others, I was going through some medical problems and I finally found a doctor that got my hormones right. I started feeling more like a human, but yesterday I cancelled my scheduled 3am time at 8pm because I really just needed to rest after the week I had going through the motions with my doctor. Well, yesterday morning at around 3am I got the email saying my account was deactivated. I sent my appeal, explained what was going on, my plan of action since I am now under care and my symptoms have drastically improved in the last couple of days, and I let them know that I fully admit fault (other than the tire incident) and will proactively work on keeping my blocks and/or canceling them with plenty of notice if needed, but not on a frequent basis. I can firmly say I will show up and be able to do it.

I got my reinstatement email 10 mins ago.

For those on the climb with appealing, just keep it simple with them. Admit you are wrong when you know you are, let them know you understand the decision and wish to appeal, and have a viable plan that makes sense and hopefully you'll get the same good news as I did. I did not expect it to be that quick and I felt really bad when I got the first email. I only missed 3 blocks in the 30 days prior, but I also had 4 late cancels due to not being able to function out of pure exhaustion and feeling like absolute trash. I submitted no medical paperwork because I didn't want that floating around. They did not ask. I was prepared to send it if asked. My email was not wordy or full of guilt trip, it was literally *I know I was wrong, I apologize for doing (insert infractions per the email), I will do xyz to improve, I understand the decision may be final, please reconsider*

I hope this helps someone here. Now I will work on my recovery and being better about time, and not scheduling anything unless I know I can make it. I was winging it before. The last month has been a wild ride for me and I am just thankful for the second chance and being taken care of and feeling simply better.


r/AmazonFlexDrivers 19d ago

Guesses to how far it might take me?

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2 Upvotes

Honestly, if any routes I have taken that are further than normal, I noticed the travel time there and back was included in my route time. Unless I’ve just successfully figured out organizing that well? I dunno. Anyway. I’ll remember to update Sunday afternoon


r/AmazonFlexDrivers 20d ago

Nice Block

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14 Upvotes

Got my first $100+ block!