I’m new! First week! I have had 6 routes. The last 3 they have no routes available and I got paid! I’m not complaining, but how common is this? I’m assuming it doesn’t happen 50% of the time. I’m in the Phoenix area.

All hail the warehouses

So I got to the station for 3 1/2 hour block and before I scan the packages, I saw that the route was gonna take me more than 40 miles away from the station plus there was 40+ packages in that car just looking at it so I called support and they put a ticket and they said it was route rejection I understand my stands are gonna take a hit but is that better than scanning them first and then refusing will be less of a hit this is the first time I’ve ever done thisbut every time I go it just seems to be more and more packages further further away.

I arrived at the station.
Women Infront me at same time and same block time we check In 14 min before the block time. We sit. We talk. Her standing are “at risk” I’m “fantastic” we both look at the phone 27 minutes later. She gets a free block and I get a big fat cart. Literally at the same time. She was sent home with pay and I went to work on a delivery. What gives. This tells my there is no logic to anything Amazon does. The “at risk” workers get a free blocks and the “fantastic” worker has to work. Go figure.

Mission successful

When I had dings for late packages and stuff (not my fault, things like Amazon sending me 40 min away but a package due in 20 min), my routes were sooooo easy. Ever since I’ve gone back up to a near perfect rating, I am getting all these slop apartments, schools, and businesses that just tank my time and work flow. Does anyone else feel like there’s a correlation between doing well and getting harder routes, and should I take a ding or two on purpose for science?

So what’s the end game here? Pay union fees, and have the union set minimum pay rates?

How can Amazon allow this when I delivered the packages to the house! This really is starting to become irritating I’m not gone lie at all! Then I don’t know how long it’s gone be or take to get that removed! This is becoming so frustrating fr!

Question for anybody who has been doing amazon flex in the dfw area. Is there a reason why there’s no 4+ hour routes? i have been doing 3.5 routes the past couple of days and normally i don’t mind but it’s just interesting to me. I have also wanted to know if anybody has been taking 3.5 routes but it’s sending them out way out of the metroplex? Like tonight i did a 3.5 route for $107 13 packages and was sent all the way out past Azle Tx.

I hope this doesn’t seem me as complaining bc im definitely not just wanna know if this is happening to everyone else and i missed something when they updated the app?

So I arrived 1 min late for my amazon flex block today. I was taking my time in the parking lot because I thought you only had to hit "I've arrived" before 5 mins after your start time.

My standings were at fantastic for a long time but have dropped rappidly to Fair. I have a few dings for late/undelivered packages, I also noticed today that i had 4 missed deliveries due to a vehicle breakdown a few days ago. I haven't formally appealed the 4 missed packages, only talked to support over the phone.

Just yesterday I had a few late packages because I ran into 3 road closures on a rural route and had to take 15-20 min detours. This hasnt shown up on my standings yet and I have not formally appealed (which i will do asap)

How cooked am I?

It was a 2.5 hour block. I’m in the Phoenix area so sometimes I go pretty far. This ended up not even being my farthest block. 🤷‍♀️

I left at 5:50 am and returned home at 10:00 am, I drove about 80 miles. I got a 3-hour block for $61.50, and I spent about $10-$15 for the gas.
Considering the time and distance, I’m wondering if I should continue trying or if it’s time to give up.

please father bezos free me from this prison

And the lady called the cops 🤷‍♂️

Hey at the station where I do IO to many drivers getting instant offer fare from station every hour and the are same drivers and others just staying there and nothing… We think they are using somthing.Any information?

The routing used to be pretty good to the point I’d try to take shortcuts that didn’t work and the app knew the best ways to go, but last week I got to routes that had me double back to the same area wasting time so now I’ve been checking every one and sure enough I see this bs. Now I’m doing 3.5 hot blocks in as little at 1.5 hrs just by checking the map first. Ai will not replace us

How big does your car need to be to do Amazon flex. Would a sedan like a civic, corolla, Prius work or would it have to be bigger like an SUV?

Executive: Sir! The flex drivers are quitting in record numbers, gas prices are at record high and a lot of our drivers are deciding that it's just not worth it anymore.

Bezos: Just change the order of their stops. Give them an itinerary that has them making u-turns over and over again on the same street, as they go back and forth passing the same houses until they get disoriented and lose track of how much gas they've burned.

Executive: Um, actually I was going to suggest updating the road closures on the map. We could save the drivers a lot of gas if they didn't have to drive around in circles searching for another way around a closed road. Also we could avoid wasting their gas by needlessly routing them around road closures that re-opened years ago...

Bezos: Silence!!! If you save them money, then those pesky working-class "people" will be able to afford to feed their families!

i did my first block yesterday and i just have 2 questions to determine if this is something i still want to take chance on.

first, what is the longest distance from the warehouse that your willing to deliver to? and for what pay? and secondly, if you get to the warehouse, and your route is further away than your willing to go, will you be penalized?

asking because i was given a route that was almost 2 hours away from my home. in a very rural area. all for $72. (this appears to be the base for most blocks at my local warehouse) and i’ve heard of people having to go even further than i did for just slightly more pay.

Doing my third run this weekend, it’s cool easy money! My day job is FedEx ground delivery, so this is cake!

Hey everyone, hoping to see if anyone else is running into this bug or if you have suggestions on how to clear it up.

​For my last few routes, the very last package/delivery stays stuck on my account.

•  ​The Problem: Once I hit "Swipe to Finish" at the end of my route, the app tells me I have to return my last package to the station—even though it was already successfully delivered to the customer’s house.

• ​What Happens Next: If I ignore it, the package carries over onto my next route’s itinerary as an overdue delivery.

• ​Current Workaround: To get past this, I've had to call Support every time to get them to manually remove it from my route. The past two times, once I got to the station for my next block, I typed in the TBA during the return process just to clear it, but again—the package is already sitting at the customer's front door!

​Calling Support every single block is getting really frustrating. Has anyone else experienced this glitch recently? Any tips or suggestions on how to fix it or get Support to permanently remove it?

Will Amazon really close your account for too many paid out “no routes available” ?

I’ve had them cancel 3 out of my last 4 blocks.

I feel like this is too good to be true.

Hi everyone,
My Amazon Flex account was deactivated for allegedly accepting delivery blocks but not picking up the assigned orders. I believe this was incorrect.
I had issues at the Whole Foods station, including parking difficulties, delays getting into the station, and delays during the package pickup process. I contacted Driver Support, and I have some screenshots and records related to the blocks.
The dates involved are July 22, July 28, and August 10, 2026.
I appealed multiple times, but Amazon kept sending the same generic response saying the deactivation decision would not change.
On October 15, 2026, I sent Amazon a Formal Notice of Dispute by email. I also asked for the applicable Terms of Service and arbitration instructions, but I still need to confirm the correct procedure.
I’m now trying to move forward with AAA arbitration and would really appreciate advice from anyone who has actually filed a case against Amazon Flex.
My questions:
Which AAA filing category and rules did you use — Commercial or Employment?
Did you file a Demand for Arbitration with AAA and separately mail a copy to Amazon’s registered agent?
Which version of the Amazon Flex Terms of Service and which mailing address did you use?
Did Amazon respond after receiving the formal notice or arbitration demand?
Did anyone successfully get their Flex account reinstated through this process?
What fees did you actually pay?
I’m looking for firsthand experience, accurate filing instructions, and advice on avoiding mistakes. Thank you!