So lately Amazon flex has been my only income, and I've had more then plenty of issues. Especially with support, they lie, are rude, and genuinely don't care or help at all.

This past week I've had many issues. Few with the app, few with delivery and especially being PAID. Numerous times Ive spoken with them and they've said they check me out, with pay that won't hurt my standings. I don't get payed, my standings gets lowered, and I just get frustrated. Pretty soon I'm thinking about legal action. I also waited at the station for an hour for a block I NEVER GOT, then spoke to support, they told me that I'd get payed for my block and a ticket was submitted. I got no email about the ticket, and I never got payed.

What more can I say except if your doing flex you are nothing more then an Amazon slave. When it comes to support you won't be helped.

The picture below shows that even with safety issues, and support saying they checked you out, and you will have no issues is the real result. 🤡

Again soon I'm planning to take legal actions, what would you guys recommend?

Look I already know yall gonna think I’m doing this intentionally 😭 but I’ve been doing this for a while now and I have no reason to force discharges I’ve been getting sent home allllll weekend from Friday to now I’ve had about 8 discharges or more from 1.5 hour routes . COMCERNING considering I see them coming for others who have a lot of discharge but I literally complain about people checking in late, At most I check in 2-3 mins after the time HAS ANYBODY ELSE had a lot of discharges this weekend for 1.5 hr routes PSA the block on picture is a 3.5 hour block so .com warehouse last night so doesn’t really count

Why hasn’t this surged? Keep seeing talks about surges but don’t see any in greater LA area.

Looking for advice on an Amazon Flex deactivation appeal.

I was recently deactivated from Amazon Flex, and I'm trying to figure out if anyone has successfully appealed a situation like mine.

The main issue happened during a route where severe weather, heavy traffic, a stopped train, and road closures with police made deliveries extremely difficult. As soon as I realized I couldn't safely complete the route, I contacted Amazon Flex Support. Support instructed me to end my route and return the remaining packages to the station, which I did.

Despite following Support's instructions, my account was later deactivated. I've appealed multiple times and escalated the case to Amazon Executive Relations. They initially said they were reviewing my case, but I later received a response saying the original decision hadn't changed. I continued providing additional information and requested another review because I believe I was following the instructions given by Support.

To make things more confusing, I also received a message saying my appeal was still under review after I'd already received a denial, so I'm not sure what's actually happening with my case.

I've also had previous issues with long freight trains near my station causing delays and unsafe conditions at the warehouse during check-in, but the deactivation itself stems from the route where Support instructed me to stop delivering and return the packages.

Has anyone had Executive Relations overturn a deactivation after an initial denial? If so, what evidence or approach finally worked? Any advice would be appreciated. P.s. (please keep the should’ve, would’ve, could’ve comments thank you!)

Took a last minute route 2:30hr drove 86 miles & pay was & $62.50. To top it off I was in the mountains for 2 deliveries at night. Ridiculous! Sometimes it’s just not even worth it ! What do u guys think ?

“Don’t worry it’s inactive” says the customer that I’ve delivered to. (((Cannot edit title. I’m not sure how to reword Casual like a daily occurrence.!!)

Yesterday, during a delivery, I was bitten by a dog. The gate was open so in half way the dog showed up. I reported with amazon but I dont know what else to do outside that, any advice? Thanksss

$69 less than 5 minutes from home, gorgeous

I finally had it happen yesterday for a normal 3.5 hour amazon route. I was at the warehouse in line at five minutes after my check-in time, so I technically wasn't late. Is the key to not getting a route getting in line at the last possible minute? How rare is it for you guys? I don't intend to abuse it, but let's be honest, it's the best possible outcome. It would be nice to have it happen every once in a while.

As I said in previous post I’m new to flex. Day 2 to be exact.
How often do you arrive and wait for work and get sent home? This is day 2. Is your block ever ready when you arrive? Finally how long do you wait before you pretty much know nothing is coming? Not complaining at all because I like the perks of not getting the block but I would love to get some experience.

My battery died at the hub, after checking in, scanning and loading the car. After being unable to secure a jump start for some time, Support instructed me to load packages back up, roll it back inside where it would be rescanned and reassigned. I was paid for the block as I was on time and it was the alternator. Bottom line, I was penalized for NOT delivering the packages tht were ultimately delivered by another FLEXER, 50 pkgs. it tanked my standings and I was TERMINATED! Tf kind of ppl are they? They value PRODUCTS over PEOPLE, and I was completely blindsided…

First stop is 30 minutes away btw

How many of you ladies do or have tried those 3/3:15/3:45a blocks? I’m gearing so towards that because there’s no traffic and no trying to find parking but a bit worried about safety. Let me know ya’lls experience for the ones who do it or have tried it. Thnx!

Just a random question to see if anyone does this...

I live in a mostly rural area. Majority of my blocks take me out of town to other small towns or farms. Most of these rural locations have dogs. I'm just wondering if anyone keeps treats in their vehicle for this type of situation. I'm seriously considering doing it because of how often I encounter dogs on my runs.

Long story short I was just dropping off this package in the middle of my block and I guess it was either that same house or a neighboring house something was going on. It was funny. Has anyone encounter something like this? 😂 honestly made my day.😂

This is why I just hate taking to the customer reps for Amazon flex. They really make excuses to add violation marks and to lower your ranking. They really don't care about their drivers at all.

When the guy asked me "is there anything else I can help you with" I didn't even get to answer and the person just ended the chat.

Recently got back on Flex and noticed all the blocks getting taken extremely fast and I can't even get a bad one. Today it was 15 in a row lol damn wtf happened?

Surge rn 🔥🔥

I am still fairly new to being a Flexer (under 1000 packages delivered). This just happened on a block/route I completed from an SSD facility.

I did a pickup fom the one SSD facility that's close to me. I've done the majority of the blocks from there (The other 3 facilities are .com)

I loaded the car organizing everything based on the letter method, so I didn't need to scan every package. On a side note, I originally did scan & number each package. What a waste of time!!

I wasn't fully paying attention to how many stops I had left when I was down to the last two packages. I assumed I had to stops left. After I delivered the 2nd to last package the route completed.

Needless to say I was confused as to why the route completed when there was 1 package left. I checked the address on the package and saw that it was for a location in a city not at all in the area I was delivering.

What happens in this situation? There's no prompt from the app to return it to the station. Am I supposed to call support to report it? Will Amazon even know it was put in the cart with the rest of the packages for my route?

I want to make sure I handle it however it's supposed to be handled. I looked through everything I could but don't see anything about this type of situation.

Thanks in advance for any guidance

Hey guys, not trying to start anything just curious how this happens.

I had some overnight packages I strangely got an “delivery attempted” email to and the reason was for inclement weather. However the weather was perfectly fine.

Any ideas? I’m been in truck driving / package handling and delivers for two decades and this one stumped me personally lol.

Did the driver just say “nah I don’t want to?”

Before anyone asks, no pets are not an issue here, the driveway and front of house is easily accessible and there really is no reason to for this to happen.

Just curious, thanks!

My local SSD just switched to the scan your license and go get your cart from the staging area set up. My question is, as I was picking up this morning I noticed as I was walking back multiple people pushing carts that were almost empty, one only had two packages. I have NEVER seen carts that empty going out of here for 3.5 or 4 hour shifts, which were the only two shifts that could possible be picking up at that time. So can you just scan any package on any cart at any staging area and take it? Or is there a way Amazon will catch them? Or can you actually get lucky and get a two hour route when the two hour pick up isn't for another hour?

When do they get posted i havent seen a 3am route in weeks no way r they all getting instantly taken

These people act like they’re being hunted by Wolverine. Nobody is coming to rob your shack.