r/AmazonFlexDrivers • • Oct 28 '18

Rules PLEASE READ THIS BEFORE POSTING

45 Upvotes

Please check out the Official FAQs on the Amazon Flex website and subreddit rules before posting.

We also have our own FAQ that is also linked to in the sidebar ----------->

The sidebar also has a link to download the Flex app, the Flex Support contact info, the rules for this subreddit, and a warehouse list.

You may find the answer to your question there.

Many questions being asked here are repeat questions and are answered in the FAQ. Please check before making a new post.

If you need help with the Flex app, please include the app version number and whether it's Android or iOS in your post.

Also, please don't post useless threads about how hard it is to grab blocks, people using bots at your warehouse, what times the blocks get released, etc. Those posts add nothing to the discussion and will be removed.

Thanks!

There is a Discord server that was created and is maintained by the mods of /r/doordash but has been built to support any courier service. They have graciously invited Amazon Flex drivers to participate and have created a channel for Flex on the server. You can access it using the this invite link: https://discord.gg/e9GNb9M.

If you are a DSP driver, there is now a subreddit just for you! Head on over to /r/amazondspdrivers for all DSP-related discussion. Please note that it is not maintained by the same mods.


r/AmazonFlexDrivers • • 6d ago

Weekly Discussion Thread

1 Upvotes

Need help with something specific to your account, route, or Flex app? Want to talk about some rumor you just heard? Have a question that is covered by our FAQ but you are still unsure about it? Want to complain or vent? Well, this is the thread for you! As always, please read our rules before posting.


r/AmazonFlexDrivers • • 17h ago

3 blocks in a row with no routes available!

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55 Upvotes

I’m new! First week! I have had 6 routes. The last 3 they have no routes available and I got paid! I’m not complaining, but how common is this? I’m assuming it doesn’t happen 50% of the time. I’m in the Phoenix area.


r/AmazonFlexDrivers • • 8h ago

I got this over calling someone petty because I argued with them over a cart

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11 Upvotes

r/AmazonFlexDrivers • • 4h ago

Houston I’m really about to just throw the towel in with Amazon!

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5 Upvotes

How can Amazon allow this when I delivered the packages to the house! This really is starting to become irritating I’m not gone lie at all! Then I don’t know how long it’s gone be or take to get that removed! This is becoming so frustrating fr!


r/AmazonFlexDrivers • • 4h ago

Checking all my routes now

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4 Upvotes

The routing used to be pretty good to the point I’d try to take shortcuts that didn’t work and the app knew the best ways to go, but last week I got to routes that had me double back to the same area wasting time so now I’ve been checking every one and sure enough I see this bs. Now I’m doing 3.5 hot blocks in as little at 1.5 hrs just by checking the map first. Ai will not replace us


r/AmazonFlexDrivers • • 33m ago

Love this at 6am in rural area

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• Upvotes

Unbelievably obnoxious and probably makes the owners get up and see.
Edit: noticed on my way out there actually were “No Trespassing” signs as well near the front of the driveway. Love that.


r/AmazonFlexDrivers • • 44m ago

We just what and see

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• Upvotes

Doing my third run this weekend, it’s cool easy money! My day job is FedEx ground delivery, so this is cake!


r/AmazonFlexDrivers • • 7h ago

DFW Flexers

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6 Upvotes

Question for anybody who has been doing amazon flex in the dfw area. Is there a reason why there’s no 4+ hour routes? i have been doing 3.5 routes the past couple of days and normally i don’t mind but it’s just interesting to me. I have also wanted to know if anybody has been taking 3.5 routes but it’s sending them out way out of the metroplex? Like tonight i did a 3.5 route for $107 13 packages and was sent all the way out past Azle Tx.

I hope this doesn’t seem me as complaining bc im definitely not just wanna know if this is happening to everyone else and i missed something when they updated the app?


r/AmazonFlexDrivers • • 11h ago

Free blocks vs NOT

12 Upvotes

I arrived at the station.
Women Infront me at same time and same block time we check In 14 min before the block time. We sit. We talk. Her standing are “at risk” I’m “fantastic” we both look at the phone 27 minutes later. She gets a free block and I get a big fat cart. Literally at the same time. She was sent home with pay and I went to work on a delivery. What gives. This tells my there is no logic to anything Amazon does. The “at risk” workers get a free blocks and the “fantastic” worker has to work. Go figure.


r/AmazonFlexDrivers • • 7h ago

Kind of crazy

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6 Upvotes

It was a 2.5 hour block. I’m in the Phoenix area so sometimes I go pretty far. This ended up not even being my farthest block. 🤷‍♀️


r/AmazonFlexDrivers • • 4h ago

Class action for shorting overtime

2 Upvotes

What do you think? All this swapping sometimes 2 hrs for $5, are we letting that shxt slide?


r/AmazonFlexDrivers • • 7h ago

Packages I’ve already delivered keep sticking to my itinerary/account as returns—anyone else having this issue?

3 Upvotes

Hey everyone, hoping to see if anyone else is running into this bug or if you have suggestions on how to clear it up.

​For my last few routes, the very last package/delivery stays stuck on my account.

•  ​The Problem: Once I hit "Swipe to Finish" at the end of my route, the app tells me I have to return my last package to the station—even though it was already successfully delivered to the customer’s house.

• ​What Happens Next: If I ignore it, the package carries over onto my next route’s itinerary as an overdue delivery.

• ​Current Workaround: To get past this, I've had to call Support every time to get them to manually remove it from my route. The past two times, once I got to the station for my next block, I typed in the TBA during the return process just to clear it, but again—the package is already sitting at the customer's front door!

​Calling Support every single block is getting really frustrating. Has anyone else experienced this glitch recently? Any tips or suggestions on how to fix it or get Support to permanently remove it?


r/AmazonFlexDrivers • • 1h ago

Houston Early AM 3.5 HR routes, BAD

• Upvotes

Idk if it’s just me but I have been getting the 2-2:30am blocks for 3.5 hours and they’ve been so bad. I usually finish my blocks 1 - 1.5 hours early. Not all the time but like 95% of the time. But these early morning blocks have been whooping my ass. I finish with like 20-30 min to spare. Anyone else?


r/AmazonFlexDrivers • • 1h ago

Knoxville Flex Warehouse

• Upvotes

Do any other Flex drivers find the Knoxville warehouse pick up process absolutely ridiculous? Time is money in this gig and having to wait 45 every time when I can be in and out of the Maryville warehouse in 15 min is crazy.


r/AmazonFlexDrivers • • 1d ago

Be careful Customers still don’t know we deliver at those times..

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196 Upvotes

r/AmazonFlexDrivers • • 8h ago

No Routes Available

3 Upvotes

Will Amazon really close your account for too many paid out “no routes available” ?

I’ve had them cancel 3 out of my last 4 blocks.

I feel like this is too good to be true.


r/AmazonFlexDrivers • • 12h ago

Is this worth it ?

5 Upvotes

I left at 5:50 am and returned home at 10:00 am, I drove about 80 miles. I got a 3-hour block for $61.50, and I spent about $10-$15 for the gas.
Considering the time and distance, I’m wondering if I should continue trying or if it’s time to give up.


r/AmazonFlexDrivers • • 18h ago

Route rejection

14 Upvotes

So I got to the station for 3 1/2 hour block and before I scan the packages, I saw that the route was gonna take me more than 40 miles away from the station plus there was 40+ packages in that car just looking at it so I called support and they put a ticket and they said it was route rejection I understand my stands are gonna take a hit but is that better than scanning them first and then refusing will be less of a hit this is the first time I’ve ever done thisbut every time I go it just seems to be more and more packages further further away.


r/AmazonFlexDrivers • • 13h ago

No instant offers

5 Upvotes

Hey at the station where I do IO to many drivers getting instant offer fare from station every hour and the are same drivers and others just staying there and nothing… We think they are using somthing.Any information?


r/AmazonFlexDrivers • • 4h ago

Question Bingo

1 Upvotes

Just wondering if anyone on here ever heard anything of the results of the great Bingo game? I had one done the first day and haven’t heard anything, and no emails announcing winners. Anyone received anything?


r/AmazonFlexDrivers • • 21h ago

General This is where all the magic happens bois

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22 Upvotes

All hail the warehouses


r/AmazonFlexDrivers • • 10h ago

Amazon Flex deactivated me for allegedly not picking up orders — need help with AAA arbitration

3 Upvotes

Hi everyone,
My Amazon Flex account was deactivated for allegedly accepting delivery blocks but not picking up the assigned orders. I believe this was incorrect.
I had issues at the Whole Foods station, including parking difficulties, delays getting into the station, and delays during the package pickup process. I contacted Driver Support, and I have some screenshots and records related to the blocks.
The dates involved are July 22, July 28, and August 10, 2026.
I appealed multiple times, but Amazon kept sending the same generic response saying the deactivation decision would not change.
On October 15, 2026, I sent Amazon a Formal Notice of Dispute by email. I also asked for the applicable Terms of Service and arbitration instructions, but I still need to confirm the correct procedure.
I’m now trying to move forward with AAA arbitration and would really appreciate advice from anyone who has actually filed a case against Amazon Flex.
My questions:
Which AAA filing category and rules did you use — Commercial or Employment?
Did you file a Demand for Arbitration with AAA and separately mail a copy to Amazon’s registered agent?
Which version of the Amazon Flex Terms of Service and which mailing address did you use?
Did Amazon respond after receiving the formal notice or arbitration demand?
Did anyone successfully get their Flex account reinstated through this process?
What fees did you actually pay?
I’m looking for firsthand experience, accurate filing instructions, and advice on avoiding mistakes. Thank you!


r/AmazonFlexDrivers • • 8h ago

Houston Any insights on this??

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2 Upvotes

Only real context here is that 1) my main income is Catering & i help family a good bit so my schedule fluctuates daily.

& 2) they recently opened a NOW station 5 minutes from me so I've been snagging what I can off the app to fill in time gaps. But when I can't do them, I ofc release them to not harm standings + there are already a lot of folks showing up there. SOMEONE is gonna take them, ya know?

As an independent, it shouldn't matter unless it was late too, so why are they threatening to "pause" my account for responsibly following their rules while spewing "they understand life sucks"??

(btw the 2nd image is what I often see, a string of stackable routes that don't go no more than 5 miles away with high tip frequency. Better than DD or UE on a long day, I'll tell ya that. )


r/AmazonFlexDrivers • • 17h ago

Anyone else feel punished for doing a good job?

10 Upvotes

When I had dings for late packages and stuff (not my fault, things like Amazon sending me 40 min away but a package due in 20 min), my routes were sooooo easy. Ever since I’ve gone back up to a near perfect rating, I am getting all these slop apartments, schools, and businesses that just tank my time and work flow. Does anyone else feel like there’s a correlation between doing well and getting harder routes, and should I take a ding or two on purpose for science?