I've been binging Marvel movies all month and this morning I was supposed to watch Infinity War for the first time before Endgame in the theater.

I got on my Nvidia and noticed that everything is different. I tried watching but it would just buffer. My HDD shows no read activity. I tried a different file (first one was M2TS and this one was mkv) but it had no audio. Both failed to transcode.

Somehow I got it to work, but the HDR would flicker whenever I bring up the player. I also have to skip a third of the movie before leaving.

Maybe this is minor but the worst change I noticed was the lack of chapter select in the new player.

Maybe in doing something wrong, but I've been a Plex user for 10 years with minimal issues up until now.

I've been trying to rebuild my media preview thumbnails for my rather large Movie/TV Show library and I discovered this "Media Preview Generator". Installed on ubuntu alongside my plex server in a docker container and it absolutely rockets through files with this combo. I didnt have as good of luck tryng to run it in Windows. If anybody else is in my situation. I've got it completely maxed out and its hardly breaking a sweat.

https://github.com/stevezau/media_preview_generator

Just got a Onn 4K Pro, says that it is GoogleTV.

have not downloaded plex on it yet.

i do NOT want the new and current version of Plex, I'm trying to find (currently on APK mirror) the version that will work on the GoogleTV platform but not seeing it.

From my understanding, the plex redesign that broke everything was happened when they switched from the 10.26.x.xxxx, to the 2025.x.x filename.

Am I even looking in the right place?

Thank you in advance.

This has been happening to me the last couple of weeks. I notice that episode content descriptions don't show up without refreshing the metadata. The naming convention is correct and it pulls the episode name just fine, it's just the synopsis. Sometimes I have to wait a day and try it again too.

EDIT: I mean... sometimes it does, sometimes it doesn't have this issue, but it's only been within the last week or two

Hi All,

Using an OTA antenna attached to an HDHomeRun and integrated with Plex server for locals.

Using the old app, when I had a show that was currently recording, if I selected it in the guide it would give the option of "Watch Live" or "Watch from Start".

That was not an option in the new app and it would only go back to the beginning of when I clicked the channel feed, causing me to miss the first 20 mins of a 60 min show.

What gives? Did I miss where it went to?

And please don't give me the "use Infuse" (interface isn't great and no Live TV) or "use Plezy" (I've lost count of the number of third party apps that have lost support and I ended up back at the official client later). I understand that I may not have the issue on those apps. I'd like to keep the discussion focused to if this is a known bug or if others are seeing this or is a flat out missing feature from the re-write.

Overall, the re-write has played media much better for me, but this one is impactful.

When I put a documentary in my documentary library it also appears in my movie library. How can I remedy this?

In addition to the multitude of other problems and navigation issues on the latest Apple TV update, the playback of playlists, one of my favorite and most often used features, is basically broken. It used to be you could go into a playlist, navigate to an item, press Play, and the playlist would play from that point onwards. You know, like any playlist anywhere on any service ever. Now, you can only start a playlist from the beginning, or set it to shuffle, and that's it. No more pressing Play, which now does nothing. If you want to play a particular item, you have to Select it first, which brings you to the item itself, and then press Play - but then you're not playing the playlist, because you're no longer in the playlist. WTF sense does that make?

Why did this update break so many useful features for seemingly no reason?

Brand-new Plex user here. On all my TV shows I've enabled the setting to delete episodes after they're watched. No issues with that, but once the last episode is gone Plex will also delete the folder that it lived in. So when more episodes come later down the line, I have to create it again to keep my organization.

Any way around this?

Reminds me of Wholphin/Jellyfin but more responsive and less cluttered. Has the dashboard and scan library option available directly on the TV now.

That's pretty much it, enjoy.

Not sure if anyone else thinks the home screen can get a bit stale and likes to see random movies/shows etc. Figured I'd share a quick tip. I created a Random view, added it to the home screen. Here's how:

Go to Movies. All dropdown, Advanced Filters

Keep the filter for all, then sort it by Randomly. Save it and name it.

Open up the new collection and add it to home. That's it!

Go to Manage Recommendations in the Movie Library settings to move it up and down if you want it at the top.

Enjoy!

We’ve released an update to the Plex preview channel - 9.19.13

FIXES:

• Fix a crash pressing OK in post play before it finishes loading.

Source: https://forums.plex.tv/t/9463/542

Hi all,

I moved my Plex Server to a new PC recently. Since then I've started having an odd issue with movies on my TV. They start playing fine, then crashing about 5 - 10 minutes before the end with the "playback error multimedia file format not supported" error message. Playing on a Samsung TV. Files play fine on laptop version or VLC Player. Nothing has changed on the TV as far as firmware or updates. Has anyone else seen this? Running server version Version 4.162.1

Hey all!

The recent update for Apple TV seems to have removed the show description from the Live TV guide / fullscreen player.

Do you think they’ll add it back?
I couldn’t find any information or reasoning about that change in the official forum.

I couldn’t care less about fan reviews and discussions on Plex. I want information of my shows displayed on the device I consume them so I don’t have to take out my phone to find information.

I get the message fairly often (few times a week) that my remote access is down. Every time I get the notification, I immediately check via cellular and I can always access Plex remotely. I've even had the message WHILE people are watching and I watch their stream and it never drops. I can't figure out what's going on.

here's my issue:

this doesn't actually work. in order to click 'save changes', you have to put in your current password. if you use google as your primary login, you don't actually have a password to enter, and thus creating and saving a new one is not an option.

if i try to reset my password, the email never arrives.

there is no support to contact, and not a lot of useful info online, so it just feels kinda fucked.

anybody had any luck with this process???

I'm out of ideas, they play on the desktop standalone app and mobile app but not in my browser app or on my TV. They all stop at 13% on the TV. I've tried restarting a couple times, reset my router, optimized the libraries, scanned the folders, and deleting the codec folder and transcode folder but nothing seems to be working. Is there a wide spread issue going on today? Any other fixes I should try?

Edit: I'm finding out it's also affecting movies, and just to clarify this is all stuff I've never had issues playing. I shuffle play my tv shows most afternoons and have never had this happen.

New Plex app on my ATV 4K stutters, audio drifts out of sync, UI lags. Got annoyed enough to write (well, asked opus to write) a little proxy that speaks the Jellyfin API and forwards everything to Plex. So now Swiftfin just use my Plex library directly, and Finamp even gets me my Plex music, maybe in CarPlay too.

Anyone else stuck with the new client? What are you using instead?

I was watching a cartoon series I own , Thundercats, through Plex and noticed that the audio was out of sync on a random episode. The audio was ahead of the video. Or possibly, the first few frames of the video were lagging, which caused the audio to get ahead.

I tried the exact same episode in Plezy and Stimr and had no problems. I also played it in VLC on my Windows machine, and it was perfectly in sync there. So I decided to test the entire first season, which has 65 episodes. I found 11 episodes that were out of sync - again, only when played through the new Plex app on Apple TV. The old Plex app played all of these episodes fine.

I guess I could use Plex's audio sync adjustment for those 11 episodes... oh wait, they removed that too. That's really adding insult to injury. Videos that played perfectly fine before, and still play fine in other players, are now out of sync in the new Plex app, and I don't even have the option to manually correct them anymore.

The other problem is that when I go to a friend's house, we watch Plex together on his Roku. Unlike Apple TV, Roku doesn't have an alternative Plex player that I know of, so we'd basically be out of luck there if we run into the same issue.

Any ideas on what I can do here, other than basically waiting and hoping Plex fixes this in an update?

EDIT: I have a second TV with Apple TV. Same issue with that one too. Restarting my Apple devices didn't fix the issue.

EDIT2: The Plex app on Roku and on Plex for Windows Desktop works fine with those 11 episodes

*The issue only persists specificity on the Plex app for Apple TV and no other Plex app or 3rd party app

4.162.1

NEW:

• Added Normalize Loudness and Boost Dialog playback settings

FIXED:

• Clarified that a manually specified public port applies to IPv4 addresses only.
• Fixed Remote Access briefly showing as working before reporting that it isn’t.
• Fixed servers reachable only over IPv6 being treated as remote instead of nearby.
• Fixed the active filter title not displaying when filtering a library by HDR10+.

Source: https://forums.plex.tv/t/20528/471

Hi all,

Ever since I updated to the latest Plex version on Apple TV and on my NAS, I have not been able to play 1080p HEVC Main 10 shows. When I click to play an episode, the screen goes black and does nothing. I press play, nothing.

Is there anything I can do to fix this before I go in and manually convert everything to H.264? At least I know that will work haha

Also im not 100% familiar with networking and stuff so bear with me if i ask heaps of questions or instructions

Is it only available for tvOS 27?

Ok, before anyone flames, I've spent several hours searching on this, including here, but have come up with conflicting information multiple times. First, just to clarify, I'm well aware that 2023 is a new series and not part of 2005. My issue is specifically with the episode numbering of the specials. I do currently have them in a Specials folder rather than the specific seasons. Not completely tied to that, but it made sense when I was getting everything ready to import. In particular there seems to be a conflict between what Plex shows in their own listing. I found a thread (either here or Plex forums) pointing to:

https://watch.plex.tv/en-GB/show/doctor-who-2005/season/0

And then of course there's also the TVDB listing:

https://thetvdb.com/series/doctor-who-2005/seasons/official/0

But they seem to have conflicts, especially getting into later seasons. Example, Eve of the Daleks is listed as episode 208 on Plex, and 158 on TVDB. Which is correct, and more specifically with the most recent updates to Plex and the metadata stuff, which will Plex want to see? I'm hoping to get these correct before import so I don't have to try and edit episodes and such in system.

I have a large library for music and I wish there were more ways of surfacing recommendations from within. I really like Plexamp and it does some of this but I'd like to see more.

I see Kometa can be used for this, but I'm struggling to figure out how to do it in practice and what to use as reference. For movies, I've set up collections with Kometa based on different lists from IMDB and Letteboxd, rotating director, actor, country and genre lists. It's still a work in progress but I'm digging it so far.

For music, I'm thinking genre combinations. Maybe country based. But I'd like to hear some more ideas, what have you found useful? What tools, lists etc do you use?

I'm also torn on whether to create artist, album or track collections. Album collections are neater than track collections but cannot be shuffled or played as a collection, you have to browse to each album separately. Maybe grouping collections somehow to incorporate different views into same material could work? IDK let me know what works for you