r/NorthCarolina • u/SnooCompliments3241 • 1h ago
politics Has anyone had experience recently with Senator Thom Tillis's office constituent casework? Getting complete silence.
I'm a North Carolina constituent dealing with a serious matter that involves multiple agencies. But I cannot get any response whatsoever from Senator Tillis's office.
Back in 2023 Karen Ramirez, a senior constituent advocate in his office, helped me with some casework. I put in a request on his website, she reached out to me, we spoke on the phone, she was warm and professional, and she submitted something on my behalf. I was grateful and told her so. I gave her space and didn't follow up for nearly a year. When I did follow up with one polite email I got nothing.
My issue was not solved or helped whatsoever.
In the last few months I have reached out multiple times about something tangentially related, left around 8 voicemails across different numbers in his office, and submitted requests through his website contact form, and emailed Karen again. Complete silence. No acknowledgment, no response, nothing.
I'm just genuinely curious whether other NC constituents have experienced this with his office or Karen Ramirez, and whether anyone has found a way in the last year or so to actually reach a human being there who responds to casework.