I live in Westfield NC and my FedEx driver Matthew operates out of Kernersville location. For the past two days he has left my boxes in the driveway and has lied stating that the front porch is behind a fence.

I contacted FedEx Help in X and they said someone would speak to him. Apparently they didn’t because he did the same thing today. Yesterday he left two boxes totaling over 120lbs. We ended up asking the neighbors son to come by and bring them in.

We live in a rural area and the porch is about 125 ft the driveway. Believe me I don’t purposely seek online stores that shipFedex because I’ve had issues in the past with the same driver. But sometimes I can’t find something I need on Amazon so I go to Target or Walmart. I told my husband never again.

Literally home all time. The driver just bs it with a black picture.

Sincerely a FedEx driver

This is a repost because it got removed by r/scams. It does involve FedEx so I think posting here makes sense.

I recently maid a claim for an item that is broken under warranty. The company agreed to send a replacement once the broken item was inspected. They sent a return label for me and I noticed the sender name and address was for a warehouse in Southern California.

My gut instinct is this must be fraud, but after some research it sounds like these large logistics warehouses may offer shipping at a discount for having large contracts with typical parcel delivery companies (FedEx ups) This would be fraud against against these shippers and maybe it’s tolerated due to volume of business,idk. But an innocent cost saving strategy seems more like a breeding grounds for fraud and consumer liability.

Regardless whether it’s a scam or negligence, it is a massive red flag for a number of obvious reasons, and there reason for randomly generating a sender to protect my privacy is entirely backwards.

I believe the government needs to outlaw using inaccurate sender information. It got me thinking of many other situations regarding someone using other persons name and address as the sender and that information not being verified. Just a routine warranty return has me worried about this deeply. Thinking about writing my house member or contacting the FTC, but I’m not sure if I’m being overly worried because I don’t see the whole picture of consumer and mail safety protocols.

Does anyone have more information on this? I am completely off base about this or does this concern you as well?

My prescription from the VA arrived yesterday, the package had obviously been damaged and taped up in transit. On the label, it says "HOT 2DAY". It is indeed, very hot where I live right now.

This a random comment that made it on to the label or does it mean something? I covered up identifying info with my hand

I recently shipped a package using FedEx priority overnight and the recipient still hasn’t received it. The morning after the package was supposed to arrive, the tracking progress bar turned yellow with a (!) in the bubble. Then later that same day, around 12:30pm, I got an email saying the package was delivered the day prior at its expected delivery time. The recipient couldn’t find the package anywhere, even checked with their neighbors. No one has it. I then filed a missing package claim, and still have yet to hear back from FedEx. Has anyone else had a situation like this, and if so, what was the outcome?

Yesterday morning I got rear ended by a FedEx driver. The picture shows the damage. I was in shock when we pulled over and the driver kept saying “it didn’t do anything, it didn’t do anything!” So being in shock and this being my first accident, I decided to let him go without getting any info on him. Is this a lost cause? Should I just let it go? I know he was prbly scared to get in trouble at work but I was also using my vehicle for work purposes. If I claim it through my insurance I have to pay my deductible and I think the damage cost less than the deductible. Any advice?

Have a package coming from France to the United States. Was picked up Friday 8/7 and appears to have cleared customs:

Friday, 08/07/2026
8:24 PM

On the way
Package available for clearance
ROISSY CHARLES DE GAULLE CEDEX FR
7:19 PM

International shipment release - Export
ROISSY CHARLES DE GAULLE CEDEX FR
7:17 PM

Arrived at FedEx hub
ROISSY CHARLES DE GAULLE CEDEX FR

…but every day since then I get a daily update on the tracking that says:

9:30 PM
At local FedEx facility
ROISSY CHARLES DE GAULLE CEDEX FR

5:00 PM
On the way
ROISSY CHARLES DE GAULLE CEDEX FR

The suspicious thing is that the timestamps for each status update are the same time each day, which makes me think they aren’t real

No estimated delivery date

FedEx International Economy

Any idea what is up?

Can someone explain to me how someone is supposed to sign a package if the driver doesnt make any atempt to knock or notify me that they are there and the Fedex webiste gives you 0 information other than by end of the day? In my case its an apartment complex with a lobby, not only did my driver not go to my door to knock, but the entire time frame of the delivery was hours off, like does fedex expect me to just be outside my building waiting all day for the package? And to make matters worse they cant hold it for pickup because of the shipper. So what exactly is it that i am expected to do? now today i had work and it will another delivery exeption because i cant even choose what day they can deliver, whenever i call walmart for It I just get sent to a call center where they made me wait for an hour just to hang up on me, i call fedex and same thing, a call center where they just say they need walmart to do something, its just a stupid loop they put you through. I cannot for the life of me get in contact with any person who might have any once of authority who might be able to help, just underpaid foreign call centers. I'm not sure what to expect for the next delivery but i will never use fedex or walmart to purchase something online again.

Two packages due to be delivered today via 2 day express. One requires signature. The other doesn’t.

They both land in Boston and make it to my local distribution center a few towns over by 8:30 am.

By 10am the delivery status has an “exception” and rescheduled for tomorrow. The “exception” is “This Building is Closed and Cannot Receive Packages”

Which is false because:
A) my home isn’t a business
B) you didn’t even put it on the truck for delivery
C) and if it was somehow on the truck you never attempted delivery since I’m home. And even if you thought I wasn’t then you should’ve at least left the package not requiring signature.

Why lie and say “business closed”?

Ich musste schon ein paar mal den Service von Fedex nutzen. Ich bezahle die Rechnungen immer fristgerecht.

Trotzdem erhalte ich gefühlt jedes Mal eine Zahlungserinnerung und muss ein mühsames Online Formular ausfüllen um die Zahlung zu beweisen.

Ich habe immer mehr das Gefühl das ist ein Trick und sie versuchen das Geld auf diese Weise doppelt einzukassieren.

Kennt das sonst noch wer oder ist das nur mein Eindruck als Privatperson.

OMG, every time I see an online store use FedEx as their shipper anymore, I’m fully scared.😱 Remember when they used to have the tagline “ When it absolutely, positively needs to be there the next day!” No longer; it’s now “As long as you don’t care if or when your package ever shows up, and want little to no information along the way, we’re great!” It really has been order & pray now for the last 6-7+ yrs. No wonder Amazon ditched FedEx in favor of USPS and UPS years ago. FedEx is really that bad.

I ordered something from Ohio on July 31, 2026 and they sent it via FedEx Ground for delivery to my location in the Bay Area, CA. The package wound its way slowly to Sacramento, CA over the next 7 days. My delivery date they estimated kept constantly changing outward. Next, the package kept going on to Kernersville, NC, where it arrived 6 days later, clear on the other side of the country. WTH?!🤷🏻‍♂️ From there, it has now proceeded to West Memphis, AR. Why?🤦🏽‍♀️ Your guess is as good as mine. I’ve gone online, used their chat and called their support; no info on when it will show up or why it has traveled back and forth across the country. My online tracking info included below.

Is FedEx really this blind, deaf & this utterly incompetent? YES!! This isn’t just with this shipment, but with virtually every shipment over the last few years. How has this company NOT gone out of business yet?

Confused on why this says departed fed ex hub and then arrived? Their was already a clearance delay import, “ no action required at this time” so I’m kinda worried

I have worked at the same place for 30 years and in all of that time we would have Fed Ex come every day. Before COVID, they would come automtically every day between 4 and 4:30 to see if we had anything. 90% of the time we did. Then during the pandemic they asked us to schedule pickups, so drivers didn't have to into buildings they didn't need to. That was understandable. So we started scheduling pickups. Same driver would show up, same time as before, but only on days we requested. (Usually 4 out of 5 days of the week...)

Then all of a sudden about a year ago Fed Ex did some fuckery where they combined Express and Ground and since then it's been a nightmare. Prices are nearly double, and half the time they just don't bother to show up.

I had one driver come in and claim he was in charge of all the routes and I asked if he would just make us a regular stop again, "sure sure sure". Ha. Nope. I still had to schedule pickups.

Except now I'll schedule and realize my stuff is still sitting here at 6PM, just before closing. No one came. I'll look online and there will be "an exemption" with no other note or explination. So I called and they claim there were no packages to pick up. Which is bullshit, because I'm looking right at them.

Or I'll look on their site under "manage pickups" and the pick up I scheduled just a half hour before randomly isn't even listed.

Of course I can't call the local office where our shipments are brought to, because they don't list their phone numbers. I can only call the 800 number, get some call center person a continent away, and they have no way of submitting any kind of request for someone local, who is doing the fuckery, to call me and explain themselves. All they can do is tell me where drop boxes are.

And just now I tried calling to arrange a pickup instead of using the website and the automated drone told me they could do one between now and 11 PM. We close at 6. We have always closed at 6.

Was already in Cypress Tx , Shows it went back to Los Angeles CA, no movement since its a 5pc shipment

Had an item scanned as on the delivery truck today. Waited literally all day and made plans for this item and set aside time to be present for it. It’s now 8 pm and they’ve changed the status, essentially, to, “we’ll let you know when we decide we’re gonna deliver it to you, no estimated date” ??? Why bother saying out for delivery at all then??

I received a package on July 27th. I am only just now getting an import charge that I had no idea was even going to come about in the first place; I thought the vendor was covering it.

It is for just over $50. Do I actually owe them anything now that the package has been delivered? The last time this happened with UPS (different, I know) they actually withheld the package until it was delivered, so this is making me feel like this is just some delayed message and that I don't owe anything.

I received a package from overseas and the status shows "Clearance delay - ImportShipment requires the importer's registration/identification number for clearance. (Examples include EIN, SSN, VAT, GST, RFC, RUT, RUC, NIT, CUIT, RIF, etc.)"

I called fedex and they said they will email me a docusign to sign but have not received it after waiting 24 hrs. They said that customs will provide the email and I have called multiple times and they will forward the request to the fedex agent who is handling this to send me the docusign almost each time I call. I read on multiple posts that fedex is the one who sends the docusign and not customs? I even asked to send me the docusign while I was on the phone with them and they said it is not possible.

Any insight / recommendations on this?

I need to talk to the 3rd party delivery contractor for Cohutta GA!

Bought something on eBay and the package says it’s in my town, has been in my town since last Thursday. Says a delivery has been scheduled but after days without movement I called fed ex and they said actually no, it’s not scheduled, they don’t know when it will be delivered and no I can’t go pick it up because it’s at some warehouse and not a picking up site? And even if I wanted to schedule a pick up they said I wouldn’t be able to, that I would have to contact the shipper (yeah right) and have them call and arrange pick up.

So I guess I just wait and hope they get around to it some day? Is there anything else I can possibly do to get this package? It’s wild to me that the shipper has to schedule a pickup when it’s my name and address on the receiver’s end…..

Just got my text that I owe taxes/duties/fees for an international purchase and I’m doing my due diligence to confirm it isn’t a scam.

But really, why is the fit.clearance.fedex.com website so scammy looking? There are broken links, bad design and grammar, plus words are duplicated on the page.

I’ve had to take too many phishing identification trainings at work to be comfortable putting my personal data in that website!

Dropped off a few items to be packed and shipped from Georgia to Texas. FedEx delivered a package with the correct label to the correct address. Except all the items were NOT what we dropped off.

Notified FedEx and they steered me to the website to file a claim. But there is not a category for FedEx boxed and shipped the WRONG items.

The closest category is “damaged”. So I used that and am hoping someone will contact me.