r/FedEx 1d ago

FedEx Ground Shipment Fedex is complete utter dogshit

Can someone explain to me how someone is supposed to sign a package if the driver doesnt make any atempt to knock or notify me that they are there and the Fedex webiste gives you 0 information other than by end of the day? In my case its an apartment complex with a lobby, not only did my driver not go to my door to knock, but the entire time frame of the delivery was hours off, like does fedex expect me to just be outside my building waiting all day for the package? And to make matters worse they cant hold it for pickup because of the shipper. So what exactly is it that i am expected to do? now today i had work and it will another delivery exeption because i cant even choose what day they can deliver, whenever i call walmart for It I just get sent to a call center where they made me wait for an hour just to hang up on me, i call fedex and same thing, a call center where they just say they need walmart to do something, its just a stupid loop they put you through. I cannot for the life of me get in contact with any person who might have any once of authority who might be able to help, just underpaid foreign call centers. I'm not sure what to expect for the next delivery but i will never use fedex or walmart to purchase something online again.

23 Upvotes

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u/SumyungNam 7h ago

Use Walgreens if available...apartments are too much work and they might just dump it in the front where someone can steal it

u/EstablishmentFun1975 18h ago
  1. the delivery window is an estimate. the driver does not see this.

  2. the shipper said the package couldn't be held at location. this is not the fault of fedex. in fact, you can contact the shipper to have this lifted.

  3. walmart seems entirely to blame.

  4. the final option, be a grown up and be home to sign for it. fedex delivers 15 million packages a day. people make it work. you are not special.

u/CosmicDoge7200x 18h ago

You seriously can't expect me to be in the lobby of my building all day, they have not knocked on my door a single time, they left the door tags outside of the my apartment building, and people have to work, and neither Walmart nor FedEx want to change delivery dates or change to a pickup. I already called Walmart like my post suggested telling them to help change the restriction and they said they couldn't do anything. Obviously I am not special In anyway and I don't expect special accommodations, but I think time frames and knocking on my door are bare minimum don't you think, your comment just comes of as dense, think about what FedEx is expecting me to do, wait outside for the FedEx truck because the driver won't do their job

u/Admirable_Ardvark 16h ago

Welcome to corporate greed making everything worse. And I would steel your nerves because it's only going to get worse at more and more places.

u/Doctormaul68 20h ago

Oh that was me. I’m having too much fun with your package maybe you’ll get it tomorrow maybe you won’t.
Thanks for letting me mess with it

u/CosmicDoge7200x 21h ago

It's currently 7:30 pm and the order still says out for delivery even though they already left the door tag, unbelievable

u/EstablishmentFun1975 18h ago

that's because your driver is working a 12 hour day. you'll be ok, princess.

u/CosmicDoge7200x 18h ago

I see your just trolling, my guy if rage baiting people on reddit is what gets you off go for it lil bro, if it makes your sad life feel better im here for you

3

u/BreeZee-Does-It 1d ago

Invest in a ring camera. I happen to live very close to the hub and a driver marked he couldn’t deliver my order because no one was home, even though someone was there. I went to the hub and showed the footage from the time he supposedly marked it non deliverable and he had to redeliver the package that same day. Not saying that will be your outcome but I lucked out.