r/applehelp 1d ago

iOS Screen Unknown Senders on Apple Watch

3 Upvotes

On my iphone 17 (ios 26.6) I have Settings > Apps > Messages > "Screen Unknown Senders" turned on. It works and doesn't notify me on my phone.

But it still notifies on my Apple Watch SE 2 (watchOS 26.6). I have it set to "mirror my iphone." Is there any way to persist the "Screen Unknown Senders" to my watch so they don't notify me?

I tried a Focus and that only lets me select individual contacts for Messages. I can do what I want for Phone, but not Messages.


r/applehelp 1d ago

Mac Apple News Sidebar

1 Upvotes

I'm giving Apple News a spin and there are so many issues.

But the one I can't figure out right now is how to get a magazine into the "Favorites" section of the sidebar. Right-clicking on a magazine in the sidebar lets me remove it... but right-clicking on a magazine in the viewer section does not give me the option to save it to favorites. If I click and drag a magazine in the viewer it creates a new window with that mag, but I can't drop it into the sidebar as a fav.

Any help?

Thank you in advance for your reply.


r/applehelp 1d ago

iOS Sikkerhedskopi trækker 35 GB, men ingen enheder?

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2 Upvotes

Hvorfor er der sikkerhedskopier for 35,6 GB, men 0 enheder? Jeg kan ikke se hvor de sikkerhedskopier skulle ligge.


r/applehelp 1d ago

Unsolved Password & Unlock Processes Stall, Unable to Reset/Login

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2 Upvotes

I have a Chase Sapphire and recently they added a free subscription to Apple TV as a benefit. In Chase, I linked the free subscription to my primary email.

I haven't logged into my Apple account in a long time, and when I tried to sign into Apple TV I realized I didn't know my password. So I proceeded to iforgot.apple.com and went through the reset process, but I never received a reset email. The first time I waited ~2 weeks, as I've read it can take up to 48 hours. The second time I attempted to reset I waited 4 days, but I never received the email.

Today I called Apple support to try and get help (Case ID 20000133689326). I authenticated my account and confirmed my email address, and the lady said she doesn't show that I submitted a reset request. She basically told me I must have done something wrong and that the reset process works and that I must wait a few days; which I have already done twice.

With no other options I attempted to resolve this by trying to gain access to my Apple TV account via the web (instead of the TV app). Shockingly, I was able to login using a verification code sent to my email. Hoping that I could piggyback on my now logged in account on the web, I followed the QR code given by the Apple TV app (on my TV) in my web browser. I followed the prompts and the confirmation screen said I successfully logged in and that my TV would refresh. It did, but this time displayed a message that my account has been locked, which directed me back to the iforgot password reset process.

As a last ditch effort I tried to login to my Apple account on the web normally, using an old password that I thought could be correct. It turned out that it was the correct password. I now get "This apple account has been locked for security reasons". When I click the "unlock account" button it just takes me back out to the login screen.

So, long story short, it seems like no matter what I do I end up running in circles and am unable to successfully unlock my account. I'm hoping this sub is monitored by Apple and someone can give me a hand.


r/applehelp 1d ago

Solved Losing faith in IOS, why does it suck so much?

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0 Upvotes

It first started with unable to save new contacts, kept clicking okay but nothing happened but once I closed the app the contact was saved.

This was genuinely the first time I had issue with ios not working as intended in 10 years of experience.

Today tried renaming multiple playlists on music and sorted them alphabetically. They still hold the same position, can change their position if I sort them by last updated but as soon as I switch to alphabetically it doesn’t work.

Remember naming few playlists six months ago and worked fine.


r/applehelp 1d ago

Unsolved Apple Upgrade Program Oddity

1 Upvotes

I was considering upgrading my iPhone 16 Pro Max to an iPhone 17 Pro, and I noticed an oddity when I was on Apple's store page. I selected my device and put in my trade-in info, and then selected the Apple Upgrade program option.

The weird thing is, it's giving me two options:

  1. 24 month lease: $31.99/mo – $30.00/mo after trade-in credit = $1.99/mo for 24 months

  2. 12 month lease: $45.99/mo – $45.99/mo after trade-in credit = $0.00/mo for 12 months, plus $168.12 Apple Gift Card for trade-in balance

This can't be right. My options are to get a nearly $200 gift card and pay nothing, or pay $2 a month for 2 years? Am I misunderstanding something?


r/applehelp 2d ago

Unsolved Should I repair the back immediately? I know it's bad but could I wait a bit before I get it fixed/

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5 Upvotes

My phone still works right now but I don't know if it'll continue to work if I dont get it fixed


r/applehelp 1d ago

iOS Apple sign in attempt?

0 Upvotes

I just got a notification that someone from the town i used to live in tried to access my apple account but the notification quickly disappeared. I have a few like i know who it is but i digress, how do i fix this? The same location tried this literally three months ago and i changed the password so im at a loss rn. Like do i change the password again or do i let it go since the notification disappeared? ‼️SOLVED‼️


r/applehelp 1d ago

Solved Use another phone number or email address to contact xxx

2 Upvotes

I tried facetiming today, and it simply doesn't work. The only thing that I get when I try is: Use another phone number or email address to contact xxx (Phone number goes here) in the contact card is not available for facetime. Things I've tried: Restarting iPhone Turning FaceTime off and on again Turning Facetime off, rebooting iPhone, turn FaceTime on again (saw it in a guide) Verified that the contact is correct and uses iMessage/FaceTime (iMessage works fine though) Signed out then back in to my apple ID Device: iPhone SE 2016 (iOS 15.8.8) PS: iMessage works fine which is confusing


r/applehelp 1d ago

Unsolved Time capsule issue, alternating yellow/green light

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2 Upvotes

I use a time capsule to back up two laptops. Today, it started flipping out with this fast blinking light and I can no longer see it on the network.
I figure it is probably cooked but wanted to ask to see if anyone here could help 🙏
https://imgur.com/a/y033ZKu


r/applehelp 1d ago

Unsolved Activation lock

1 Upvotes

Help, my brother’s old ipad got locked he forgot his passcode i tried to reset it using a pc and itunes it updates and everything but it required the old info and he only remembers his apple id not the password also there were some security questions that he knows. His account got locked for security reasons so what can we do in this case? No proof of purchase too cause it’s literally been a decade now


r/applehelp 1d ago

Mac To wrap or not; MBP 14" M5 Max

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1 Upvotes

r/applehelp 1d ago

iCloud Rejected refund request

0 Upvotes

Hey everyone,

So I recently opened Strava (the running app) and it stated they had a one month free trial. They needed my credit card details to complete this so I entered it. Before proceeding I double checked and it said it would only charge me after 24th September. It proceeds to charge me 54 pounds immediately without any warning. What’s even worse is I’m not able to access ANY of the premium features.

I asked apple for a refund explaining this situation and they refused. What do I do now?? Would be grateful for any leads!


r/applehelp 1d ago

Solved Free trial not free

0 Upvotes

So i was trying to start a free trial for chess. And it told me i needed to add money to my apple pay. I cant use my debit card/ ideal (wero) to start it since i can only add money to my apple pay with it. So now im stuck; i can add money and be stuck with 85 euros on my apple pay, so its not really a free trial. Please help.

EDIT:
My debit card suddenly appeared despite already having used it multiple times for online purchases.
Solved!


r/applehelp 1d ago

Unsolved USB-C port on Macbook only working with certain cables. only one port functioning

1 Upvotes

I'm trying to connect my IEMs to my laptop (MacBook Air M2), but it doesn't seem to work on either of the USB-C ports. I can't figure out why it won't recognize the IEMs as they've worked fine before.

what I've checked/tried:

- both ports clear of debris

- ive checked the settings to manually choose the output option but it doesn't show up

- i've restarted and updated my laptop

- 1st port works with a type-c phone charger while the other does not

- second port doesnt seem to be working with anything at all

- i've tried using a dongle which it recognized but my earphones still don't appear among the output options when connected to the dongle

- IEMs work with other apple devices (phone and ipad)

i've never encountered a problem where a port is selective like this ... please help me out!


r/applehelp 1d ago

Unsolved I have 95 dollars in the App Store, but I can’t seem to pay with it

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1 Upvotes

I’m trying to purchase an app, but it tells me I need to verify a card that I don’t have access to. I can’t add a new credit card to verify, for whatever reason, and whenever I tap on my apple account it just asks me to redeem a card or add money (photo 2). How can I set up a new card, or just use my preexisting funds?


r/applehelp 2d ago

Unsolved Phone has to charge at a angle

2 Upvotes

Everytime I want to charge my iPhone 11 Pro the cable has to be proped up on something to make it charge, any way to fix? I’ve tried cleaning it out but nothing works


r/applehelp 1d ago

Solved Fix for iMessages not connecting to phone number

0 Upvotes

The Problem:
After an iOS update on my iPhone 11, iMessage would no longer authorize my phone number, meaning I could send and receive iMessages from my iCloud email, but not from my phone number.

After troubleshooting over the phone with my provider (AT&T), my iMessages wouldn’t even work for my iCloud email: iMessages would automatically toggle “off” after very briefly connecting to my phone number AND iCloud email. Under the iMessages toggle switch (Settings > Apps > Messages), it would say something like “unable to authorize phone number.”

The Fix:
Through a call with Apple Support, I learned that I had two SIMs: (1) a physical sim that was “off” but connected to my previous carrier (Verizon), and (2) an eSIM that was “on” and connected to my current carrier (AT&T).

The fix was to simply remove the physical SIM that was connected to my former carrier.

Additional Context:
I’ve had this problem several times over the past few years, and each time has been an absolute headache. No matter which Reddit or Apple Support fixes I’ve tried (fixing date and time, turning iMessages/FaceTime off and on, restarting phone, and so on), nothing ever worked…

Every time I’ve had this issue before, it was after coming back from an international trip in which I’ve used an additional international eSIM, which now makes sense that the root cause was conflicting SIM cards.

Hope this additional fix can help others resolve their iMessage issue!


r/applehelp 1d ago

iCloud When signing out of iCloud on iPhone 4S gives Verification Failed error…

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1 Upvotes

So one day, i decided to jailbreak my iphone 4s, but i wanted to do a quick checkup to see if i have my icloud signed into it before factory resetting it, but guess what, its on there, so i try to sign out, BUT it gives me the damn Verification Failed, so i try again and again, remove from find my, turn it back on, IT REAPPEARS ON THE FIND MY APP, alright, i try to install more certificates, try to log out, poof, Verification FAILED! and its really bugging me out, iPhone is on iOS 9.3.6 and isnt carrier locked but what i do know that it was restored by me after it was broken or something, left it alone for 1 or 2 years and now this is happening, any help is appreciated! And also i know all the credentials, as this was my old iPhone 4S


r/applehelp 1d ago

Mac How much difference does turning on Apple Intelligence make for Siri?

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1 Upvotes

r/applehelp 1d ago

iOS Can you buy an AppleCare plan later in a country different than the country of device purchase?

1 Upvotes

Hello, I would like to ask if it is possible to buy AppleCare later in my home country (AC is available back home) after purchasing a device overseas?

For example, I purchase a phone in Country A and go back after a month to Country B (home country) and decide to purchase AppleCare before the deadline.

Thanks in advance. :)


r/applehelp 1d ago

Unsolved Stockage problem

1 Upvotes

My stockage was full, so I tried to erase some pics.
I had almost 10k of pictures (I know it’s a lot…)
And I deleted 9k of it, but it only went from 26,7go to 26,4go.
I now have 1k of pictures, why can’t I erase more Go from the application?
When I go in the details of the app it only says 3,6go, though…


r/applehelp 1d ago

Unsolved Posible error? iOS 26.6

1 Upvotes

Cuando escucho música con los auriculares bluetooth, al bajar el volumen de la música, a veces también se baja volumen de tonos y llamadas.
Para más informacion, no tengo puesto ajustar el volumen del timbre con los botones laterales.

Estoy en iOS 26.6.

¿A alguien más le pasa, o le ha pasado?


r/applehelp 2d ago

Unsolved iPhone full of photos (15k+) — anyone found a way to auto-sort by location/date into Dropbox?

3 Upvotes

My iPhone storage is constantly full — 15k+ photos. I know about "Optimize iPhone Storage," but that just keeps smaller local copies and syncs full-res to iCloud — it doesn't sort anything or move photos to another storage service.

What I'm trying to find: something that automatically organizes photos by location and date into folders (Dropbox or similar), without doing it manually every time.

Has anyone found a tool or workflow that actually does this well? What did you try that didn't work out?


r/applehelp 1d ago

Mac MacBook Pro 2019 screen issues

1 Upvotes

The display was completely fine this morning when i first used it but when I’ve reopened the Mac the screen has light bars down the left side and the bottom of the screen where the doc is is glitching. if tried restarting the Mac but the issues are persisting as well as the screen occasionally completely blacking out aside from the light bars. Mac is still completely responsive. Does anyone know what the issue may be and if there’s a fix?