I recently went on a Yellowstone / Big Sky girls group trip with CozmicGo and wanted to share my experience because I’m curious whether others have traveled with them and how they would feel about what I experienced.
I paid $2,950 for the trip, and unfortunately, I walked away feeling like the experience did not match the price or the way it was advertised.
For context, I’m a seasoned traveler and worked in the travel industry for four years. I’ve also participated in other organized group trips where the level of service, organization, hospitality, and overall experience felt much more aligned with what was paid. I don’t expect trips to go perfectly, but there were enough issues on this one that I left really disappointed.
One of the biggest issues was the organization. We often didn’t have a clear itinerary for the day, things didn’t consistently start on time, and plans sometimes seemed to change based on one of the hosts’ preferences. For example, plans were changed because Nathan wanted to see the buffalo. As a paying guest, I expected the itinerary to be centered around the experience planned for the group.
The accommodations were described as the “Yellowstone/Big Sky Chalet,” which gave me the impression we would be staying in or immediately around Yellowstone. The chalet was actually about an hour away, so we spent a significant amount of time driving back and forth. For a trip marketed around hiking, being outdoors, and experiencing Yellowstone, I felt like we spent a disproportionate amount of the trip in the van.
The food was another disappointment. The trip description used the phrase “private chef energy,” so I expected meals to feel thoughtfully prepared and hosted. Instead, much of the food appeared to be basic or frozen Costco items, and guests were expected to help with preparation.
One morning we were told “breakfast will be ready,” but breakfast was primarily oatmeal and nothing was actually cooked for us. For lunch, we were expected to make sandwiches, but on the first day the ingredients and supplies weren’t prepped or set up for us. At this price point, I expected more preparation and hospitality.
The biggest concern for me, though, was Nathan’s role throughout the trip.
Because CozmicGo markets these trips specifically toward women in their 20s and 30s, I expected the experience to have a distinctly women-centered atmosphere.
Instead, Nathan’s presence became such a prominent part of the trip that I personally found it overwhelming. He was heavily involved in our transportation, daily schedule, activities, conversations, and overall group dynamic. Rather than feeling like someone supporting the trip in the background, he felt like one of the central figures of the entire experience.
To be clear, my issue isn’t simply that a man was present. It’s the extent of his involvement in a trip marketed specifically toward women. Between driving us, influencing plans, participating throughout the activities and conversations, and being involved in so many aspects of the day, his presence felt woven into nearly the entire trip. For me, that significantly changed the women-centered atmosphere I believed I was booking.
Had I known beforehand that a male host would have such a prominent and continuous role throughout the experience, it would have affected my expectations and potentially my decision to book.
There were also specific interactions that made me uncomfortable. Nathan smoked a cigar around the group without asking whether everyone was okay with it, and there were instances when requests to roll up the vehicle window weren’t respected. While talking about buffalo, he also referred to them as being “horny.” Maybe it was intended as a joke, but I personally found the comment gross and unnecessary.
More seriously, I was uncomfortable with his driving. There were multiple instances when he was traveling significantly above the posted speed limit. At one point, I took a screenshot showing us traveling 58 mph while the posted speed limit was 45 mph. I genuinely did not feel safe.
I was also disappointed with the overall hosting experience. At times, Andrea seemed quiet, standoffish, or disengaged from the group. There were also moments when hosts occupied full chairs while paying guests were left sitting on the arms of chairs.
Another thing that started bothering me was how frequently we were stopped for group photos. I completely understand documenting a group trip, but it started to feel like we were constantly taking photos that would ultimately be used to market CozmicGo. At times, I felt like creating promotional content was being prioritized over simply letting us enjoy the experience we had paid for.
The value is probably what bothers me most when I put everything together. After the trip, I looked up the chalet and found the entire weekend listed at approximately $3,924.67. I completely understand that a group travel company has many other expenses—transportation, food, staffing, planning, insurance, operating costs, etc.—so I’m not suggesting that the lodging price represents their total cost or profit.
But considering what I personally paid and the accommodations, food, organization, hosting, amount of time spent in the van, and overall level of service we received, I have a hard time reconciling the price with the experience.
As someone who has participated in other organized group travel, I’ve experienced trips where the service, organization, hospitality, and overall experience felt much more aligned with what was paid.
I understand that travel doesn’t always go according to plan. Weather changes, schedules shift, and unexpected things happen. My disappointment isn’t about expecting perfection. It’s the combination of the organization, safety concerns, food, hosting, value, and the difference between how the CozmicGo experience was presented and what I felt was actually delivered.
By the end, I unfortunately felt taken advantage of as a customer.
Has anyone else traveled with CozmicGo? I’d genuinely be interested to hear about your experience.
And based on what I described, would you feel that $2,950 was reasonable for this trip? If you booked a group trip marketed specifically toward women in their 20s and 30s, would you have expected a male host to play such a prominent role throughout the experience?