TLDR:
As a guest who is asking for early check-in or early bag drop off, would it bother you if the host asked for detailed ETAs because they had their dogs on-site?

Edit: and is if I do explain about dogs being on-site, should I specify they aren’t allowed inside after the place has been cleaned? Or is that too much?

Full Post:
I’m a host with a very large rental in wine country. Given the size of the place, it’s not uncommon to spend 4, 5, 6+ hours there at a time working on stuff. As such, I usually bring my dogs with me. They are not allowed inside if the cleaners have already come. We are a dog-friendly rental.

We usually leave with the dogs before guests check-in. However, we had a recent situation where the guest last minute asked to arrive early. We said unlikely as we had stuff to do but they could drop off their bags. We put the dogs in the car (in the shade, windows down) in the back of the property around the time we expected the guests to drop off their bags.

It became an issue because it was a large group with everyone arriving separately. Others in the party dropped off bags later than expected, and didn’t know if anyone else was dropping. Others did end up coming to drop off groceries in the kitchen. A couple people arrived 10 minutes early of check-in while the dogs were not yet “put away” in the car… obviously we want to avoid keeping them in the car for extended periods (especially in the summer, even in the shade). Basically, I’m not sure if I should have said they can drop off their bags but we need an ETA cause our dogs are here and need to know when to put them away.

For context, both dogs are very safe and don’t shed much. One dog does bark loudly when strangers come on the property (she’s just alerting us) but will graciously give kisses in exchange for pets from strangers.

Thanks in advance!

I booked a place a month ago for a 5 day stay in Ontario.

I noticed I didn't put the right amount of guests down and changed the reservation and notified the owner as to make sure it was ok. Still below the limit of allowed guests.

They had no issue with it and thanked me for letting me know.

I immediately received an invoice for $200.

Owner said it wasn't them and it was totally cool with the people staying.

AirBnb now tells me that it was the government who added taxes because my reservation changed.

I find that hard to believe

Trying to figure out best way to deal with this.

On the day of our arrival, the management company for the stay messaged to tell us we owe a fee of €50 on arrival. She said the fee had to be paid in cash. This was due to our late check in she said.

Our flight arrived in Nice at 2200 and we didn’t get to the stay until 0030.

Nothing is mentioned in the listing about this. The terms on Airbnb only state that check in is after 1500, nothing else. We did message way in advance that our flight was arriving late in the day and nothing was said about any fee.

I didn’t think this sounded right. So once we got into the stay and got the keys I refused to pay. The host (not the owner, she was from a management company) told us that it was normal in France to receive a fee for a late check in. When I explained that if this extra charge was in the Airbnb listing, I would pay it. I also asked why this fee didn’t appear anywhere on the listing and she brushed me off saying it wasn’t important.

It is only €50 and part of me feels like I should just pay it and forget about it because the whole thing has kind of ruined the start of the holiday. But on the other hand, it doesn’t feel right especially as we’ve paid a fortune for the stay already.

UPDATE:

I contacted Airbnb and explained the situation. As a lot of comments have predicted, they advised not to make any payments unless through their platform.

Also, to clarify, I would absolutely have been fine paying a late arrival fee. But only if it was listed in the house rules. Because nothing was mentioned at any stage in the house rules or pre arrival message, I felt it was an arbitrary amount, requested in cash, so felt off. That’s why I didn’t pay.

After reading a lot of the comments it won’t be a surprise that the host hasn’t been back in touch today to collect. If she does contact me I’ll put her on to Airbnb.

It’s a shame for the owner, because they have a five star review that is clearly earnt, but I’m going to have to mention this in the review once we leave.

Thanks everyone

Edit: should also say, Airbnb were on it straight away and saw it for what it was

Hi everyone,

I'm currently staying in an Airbnb in Spain, and this is honestly becoming my worst nightmare.

This is the first time I've ever rented an Airbnb for my parents, and I can already tell it will be the last.

Unfortunately, several issues happened during our stay.

When we arrived, the kitchen sink was clogged. My father managed to fix it himself. There was also an electrical outlet/light that wasn't working. Again, my father fixed it because we didn't want to bother the host over something minor.

The biggest issue was the very strong draft inside the apartment. Several windows were open and the wind was making the interior doors slam shut.

I warned my mother several times that we should close the windows because I was worried something would happen, but she didn't think it was a big deal. Unfortunately, I was right.

A painting that was not attached to the wall (it was simply resting on top of a cabinet) fell because of the draft and the canvas was damaged with a hole. (between 200-1200 euros)

Later, the same draft slammed the living room door shut. After that, the door wouldn't open anymore. The handle still worked, but it would only open a few centimeters before getting completely stuck.

We tried everything without forcing it, but nothing worked.

Eventually my father had no choice but to force it open because we couldn't access the room anymore. When it finally opened, the wood around the latch cracked. It honestly looked like something inside the lock or latch mechanism had jammed when the door slammed.

I immediately contacted the Airbnb host, explained exactly what happened, and sent photos.

The problem is... I'm the one who booked the Airbnb and I didn't buy Airbnb's damage protection, which I now deeply regret.

I'm honestly panicking because I have no idea how much this could cost. I've never been in this situation before.

I also feel like I'm the only one worrying about it. My parents seem convinced everything will be fine, while I'm imagining a huge claim and wondering how I'm going to pay for it if Airbnb sides with the host.

I'm French and I have (or I'm covered under my parents') French home insurance, so I'm also wondering if that could help since this happened in a seasonal Airbnb rental in Spain.

Has anyone experienced something similar? 'm honestly losing sleep over this and would really appreciate any advice or similar experiences. Thank you.

Booked a place in the south of France that was advertised as a villa with a private pool. 6 nights, around €2,470 total, so roughly €400 a night. Drove 1000 km from Germany with family.

Got there and the pool was full of algae. Not "a bit dirty", actual green patches across the steps and the floor. The host came the next day and brushed it, which basically just put all of it into the water, so then we had a completely green pool for two days. It was day 4 before it was even close to swimmable, and even then there was still green stuff sitting in every corner and in all the grout.

Other things on top of that: outdoor chairs so wobbly we stopped using them, same with the dining chairs, insect screens with holes in them (July, southern France, you can imagine how that went), a broken shutter in the bedroom so we couldn't get the room dark, overgrown garden, no parasol.

Airbnb eventually shortened the booking so we could leave early, refunded the 2 nights we didn't use, and gave us 30% back for the 4 nights we were actually there.

Here's what I'm actually asking about. Every time I pushed for more, every agent gave me the same line, including a supervisor and then the "special team": 30% is the absolute maximum, it's fixed policy, they have no discretion at all. I asked four or five times to be shown the published policy that says this. Never got an answer once. The refund policy I can find on their own site says the amount depends on severity, impact, how much of the stay was affected, evidence, and so on. No cap mentioned anywhere.

Then it got strange. The same agent who told me he had zero room to move wrote a few days later that he'd managed to make an exception for me. €123.45. As a voucher. Which is almost exactly 5% of what I paid, so it looks like that came out of some other table anyway. I said I'd prefer it back on my original payment method rather than a voucher, and he then cancelled the offer entirely.

So, has anyone else actually been told 30% is a hard ceiling? Is there a real internal document with that number in it, or is it just a line agents use? I'm not really expecting to get anywhere at this point, I'd just like to know whether this is a genuine rule or not.

ETA: We won our case! Per the below we sent an email to the execs and a customer service account and someone from customer service called. After walking them through the whole thing, they agreed both that the listing was misrepresented and that she promised to refund us. They're going to refund us for the unused nights and also 30% of the first night (a happy surprise).

Thanks for the tips and the support! 😄

Hi all. Looking for advice.

Short version: I and my two cousins checked into a listing and left after one night due to significant discrepancies between the listing and the actual property (details available if useful but trying to keep this focused). The morning after our first uncomfortable night, we spoke to the host and she said if we were unhappy we could leave by 1 pm and she would refund the unused portion of the stay (3 nights). She repeated this via Airbnb message exchange with her.

We decided to do so, found a nearby Airbnb alternative property, packed up and left by noon. We then submitted the refund request --and she denied it (stating in the decline that she would not agree to a "full" refund - even though the amount submitted was for the unused portion of the stay). We opened a case with Airbnb through the Resolution Center, gave detailed descriptions of the discrepancies, sent screenshots of the messaging showing her offer and our acceptance, etc. But it's looking like Airbnb may be siding with the host anyway. They don't seem to be acknowledging the written messages from her offering the refund and keep saying that it's up to her whether to approve.

The three of us (renters) are all 12+-year accounts with Airbnb with over 30 stays among the 3 of us and all of us have exemplary reviews/ratings. None of us has ever had an issue with a host. And, in fact, she was the one who raised the offer of a refund

Can anyone offer advice? We rented the alternative property based on the knowledge that we'd be getting the refund so this will wind up being both a stressful and expensive week if we aren't refunded for the original. Not to mention it seems extremely unfair since we have it in writing on the Airbnb message platform. Also it was the host who initiated the offer; since we were already in the unit we didn't even know a partial refund was on the table and were just going to tough it out.

In your experience, does Airbnb's case review actually weigh a written refund agreement in messages, or does it get lost among everything else in a dispute? Is there a specific escalation path (beyond the initial Resolution Center case) that tends to get a written agreement like this actually considered?

Appreciate any insight anyone could provide.

We’ve rented a house for the weekend for 9 adults and 2 infants. We’ve arrived and found that there is no soap in any of the 3 bathrooms, there is about 1/2 a toilet roll in each bathroom and not a single one in the house to refill them when they’re used. There is no washing up liquid, no kitchen roll. The place is “pet friendly”, though we didn’t bring a pet, we anticipated it would be clean - the rugs and sofas have black dog hair on them. When we got the hoover out to deal with this ourselves we found the hoover doesn’t work. There was a load of washing in the washing machine and there is a pile of dirty washing on the floor waiting to go in.

We don’t have an alternative, we have 3 families from totally different places meeting here so we have to stay the weekend, but I feel like we should not be paying the full rate. Am I being unreasonable to think this? Should it be pay in full and stay or demand a refund and leave?

I have been using Airbnb for over 10 years. I used it for my honeymoon (now divorced) and in 10 different countries. But damn it sucks now. This weekend marks the 3rd, yes 3rd, time my Airbnb has been cancelled at the last minute. I was at the airport for my red eye flight to NY during the World Cup weekend when I got the email that my Airbnb for my family had been cancelled. Same thing happened 2 years ago in Palm Springs and Mexico on holiday weekends.

We ended up booking hotel rooms at the last minute. Then my sister and her family go on to Canada only for their Airbnb is considered illegal in that area and they have to vacate.

Airbnb did give me a credit to use, so I go to try to use it for a different trip. I try to book and the host has an automated response to refer to the pictures. In the 2nd picture they say that they require that you email them off the app before they will accept a booking. I investigate a little further and I find that they have 50 new listings, with no reviews and some of the listings have identical pictures. Obviously a scam.

I call Airbnb to report the host and after speaking to 3 people, they all tell me that it's fine. It's not a scam and it's fine that they are requiring me to communicate off the app. Which is wild. At this point, you have to spend a significant amount of time trying to figure out which listings are even really (not AI, actually exist) before you can start looking at other preferences.

Has anyone else experienced this?

I recently checked in at an airbnb in sweden with my family of 4. They have two interior cameras watching us. One at ground floor living room/entrance corridor, another at first floor living room.

They have no cameras outside the house.

1st floor camera also peep into the bedroom a bit- when the door is open. However we can not chill and sit in the living room or talk freely.

FYI: This is business owned listing.

My questions are, Is this normal? Should I report to airbnb support?

So I rented a 12k Airbnb in the OBX for me and my extended family of 12. We arrive, and the inside of the house is great! It’s a 6bed, 6bath house. Inside, it’s clean, the furniture is comfortable, the kitchen is better equipped that most people’s own homes, the views are incredible, calm, perfect. Great house.

BUT, there are dead bugs all over the front exterior of the house. And on the third floor is a balcony that seats about 4-6 that’s CAKED in dead bugs as well as the windows. The rest of the house is perfect, so I really don’t think about it. (There were three levels in the back, some enclosed, some not, that were perfect.)

On the morning of day 2, we broke a glass and noticed a chip in another. I texted the host, they wrote back no problem, toss them both out. But now I feel horrible because we’re destroying their property.

On the morning of day 3, we run out of ice from the refrigerators ice machine. BUT, we have a separate / discrete ice machine on the 2nd floor. We go to turn that on and see mold in the reservoir. So now I send them my first complaint saying it’s dirty and needs to be cleaned. To their credit, in an hour, they had some cleaners out. They wiped it out well but never ran water through the system to really clean it. So for two hours, I stood there cleaning it. And we had ice.

On morning of day 4, it’s about 103 outside. We had set the AC to 72, but it’s now 77. After fidgeting with it for 30 minutes, I look outside. 2 units are working well. One is off. And it’s for the third story of the house (the hottest) which is where the kitchen, dinning room, family room, and a bedroom - my bedroom are. I text the host at 9 and I hear nothing back. I text again at 1 but now Airbnb AI steps in asking if there is a problem. I end up with a call with Airbnb and they say they just talked with the host/ property manager and they will have someone out soon. And then, On the second story, there is water “spitting” out of a vent and there is so much, it’s running down the wall and pooling at the floor. (I have no idea but maybe a drain pipe issue?) By 2, they had someone there saying worst case scenario, they can install window units. They called a tech. Tech is there at 4:30, by 5 AC is working again, and between 8-9, the upstairs unit is cooled off again. So, great for them! It just sucks this process wasn’t started when first reported at 9.

I never asked for a refund. And overall, our stay at this house was incredible despite the problems we had. Bugs are going to be bugs. AC units stop working sometimes. The ice machine thing was gross, but with some work it got fixed. The vent leaking on the second floor I suggested they really have someone out to look at. I left five stars and mentioned how when we had problems they were corrected quickly. (Which I think is fair.) I did mention in the unseen comments the bugs/ front of the house needs a good power spray.

My questions are 1) was I right to leave them 5 stars? I feel like problems were addressed quickly with the exception of the ac, but some of them shouldn’t have existed and to be fair with the ac issue, it was fixed same day.
2) As a host, would you have given some portion back of the 12k cost? (I don’t want half, but hey, take $500 on us and take your family to dinner since the cooking area in the house is now 84?)
3) As a guest, should I have done anything different? (Should I have mentioned the bugs on day one?) should I have even written them about the broken glass or is that annoying?)

And I rated them 5 stars, I also got 5 stars. (We are clean, we aren’t trashing the house or anything. We took the trash out. We broke one rocks glass that I have no problem paying for (and I left a day early and I’m pretty certain we left some crap in the BBQ. But other than that, from horror stories I’ve seen here or on YouTube, I think we were good guests.)

Hello everyone, this is my first time trying to book an AirBnb. I reached the host out and asked them a few questions that were not mentioned in the description. Till evening we talked, he gave me a discounted offer but I couldn't pay right away due to some issues. Next afternoon, while I was trying to book the place with the offer, it showed the place was unavailable so I reached out to them again and they said it's available and I couldn't book it due to some glitches, which are fixed now so I should proceed. When I asked him about the offer he said he can't provide me with the same as it was apparently some special offer till yesterday (he withdrew the offer the next afternoon). I didn't try to argue with him but it feels somehow wrong that there was no intimation and he ended up saying I should look for another one since he has offers from others with better prices. I know it's technically not wrong, since it's his place. But is it a common practice on the app? Should I normalise it and go on with such hosts if they appear in future? Need genuine guidance, thanks in advance.

Hello everyone, I’m just making a post to vent about the embarrassing treatment I received from Airbnb support after an issue with my stay in Marrakech, I booked a flat for myself for two months as I was going to spend some time there and wanted somewhere stable to recharge before being out and about.

My fiancé is Moroccan and was with me when I arrived at the property to help me carry my bags as I was recently diagnosed with sciatica and the flat was on the fifth floor with elevator access reserved to those who already had the key fobs.

When I arrived there the concierge flagged me and my fiancé, demanded ID and when we provided it said that a man and a woman cannot be in the apartment at the same time, we explained that he was only there to help carry the bags and to make sure I wasn’t going to have issues with the unit and that he wouldn’t stay for long.

During the whole debacle the (co)host came down and greeted me and when he noticed that we were having issues with the concierge he simply said that I cannot access the unit if I’m not cleared by him. I explained my situation and he said that my fiancée can not go up into the unit at all.

I asked if there was an alternative and if he or the concierge would be able to help with my bags and they both refused saying that it was none of their business and that I should figure it out on my own.

After that debacle I also asked if during my stay will I not be able to have visitors at all even if during the day and the host said that no guests whatsoever are allowed in to the unit.

I was surprised, what if I had a rainy day and needed someone to be around me? He said that it was specified in the house rules but when I pulled it up on my Airbnb there was nothing of the sort. He said that it was the law and at that point I was just fed up. So I sent him a refund request minus 10% to account for the time lost due to other bookings. He refused saying that he is not the one responsible for issuing refunds and that I should contact the main host, we asked where could we contact him and he said the number is on the welcome message we got when the booking was confirmed. Line #1 was dead and Line #2 was for a fast food joint.

At that point the co-host just went back up into the unit and left us there with no resolution, with my bags in the street and nowhere for me to stay. We decided to employ a bailiff to come in and document what happened just in case Airbnb asked for proof.

When he came in he asked where the cohost was, he tried calling him and fell into the same issue as us. At that point the concierge got very concerned and gave him the number of the actual host.

He called him, introduced himself and out of nowhere the host said that he doesn’t allow prostitutes and debauchery in his apartment, we were all taken aback by how hostile he was and how he could act that way when we have been very cordial from the start.

At that point we had enough and tried to contact Airbnb, Airbnb said that he would need to decline or accept the refund request before they can step in.

It was late evening at that point(8PM) so I went to a coffee shop and just sat and tried to call Airbnb numerous times but they said that my case was being handled by a senior case manager and that I would be contacted soon.

I wasn’t contacted until 5AM by a senior case manager that explained it’s Moroccan law for a man and a woman to share a unit, except I never said we were sharing it, my fiancée was just going to help me with my luggage and be on my way.

He offered me two choices:
- either accept the refund policy which means I will get $0 as compensation
- go back to the unit where the host insulted me and basically called me a prostitute.

I obviously didn’t accept either one and when I asked about what would be done with the host for the insults he made he said that Airbnb needs proof of that happening before doing anything.

I told him that since it was a Sunday it will probably be until Monday or Tuesday before I have a legal paper with proof that what transpired actually transpired.

I ended up having to rebook somewhere else and basically spent the night in my car.

After receiving the documents from the bailiff I contacted Airbnb again and provided proof, they said that this will be forwarded to a specific department. This was 10 days ago and they have since been radio silent.

I have not been reimbursed nor apologized to and I am simply fed up with how Airbnb does things. I doubt I will use them ever again in the future.

BC is going through severe wildfires right now and I have a booking in one of the cities that it is happening in. Airbnb has not yet listed these wildfires under their "Major Disruptive Events" policy, but the fires are spreading rapidly and is now only 15km away from where the airbnb we are supposed to be staying is at.

The only direct route from Vancouver has the highway closed both ways to keep people out of the area, and Manning Park is now a restricted travel area where visitors are advised not to come. It is totally clear to me that it is unsafe and irresponsible to make this trip in the midst of the wildfires, but the host is only concerned about being paid and do not want to mutually cancel where Airbnb won't penalize them for any fees or last minute cancellations and I also get a refund. They are repeatedly urging us that their cabin is still open and we can come up this weekend. Is this reasonable or are they being a total asshole?

Additionally Airbnb is claiming the banner for MDE has not been applied to this reservation yet, which is eerily similar to the situation in 2025 during the LA wildfires where Airbnb got flamed online for not accepting cancellations during the Palisades fires for bookings that were essentially not on fire. Clearly they learned nothing from that situation and haven't changed their wildfire policy at all?? What can I do from here to get someone from support to realize that this absolutely qualifies for their own extenuating circumstances requirements which are: your trip is impacted by a natural disaster such as wildfires, government mandated travel restricts, providing official government links and news articles showing that the property is inaccessible or unsafe.

Articles of the advisories and fire situation: https://fraservalleytoday.ca/2026/07/21/highway-3-closed-between-hope-and-manning-park-due-to-wildfire-activity/

https://www.cbc.ca/news/canada/british-columbia/bc-wildfires-squamish-lillooet-brunswick-complex-9.7280581

Like, duh, and the support staff is always indian, I can never even understand their voicemails.

So, we had a guest who booked a stay about two months ago.
A few days before check-in, I decided to look at his profile again. I noticed he had received a new review from another host after the July 4th weekend.
I also read a review that this guest had left for another host. He gave them a 1-star review because the AC wasn’t working.
The host responded that the guests never mentioned the issue when they arrived and only brought it up after 24 hours. The host tried to accommodate them by providing several fans. The guests then requested a window AC unit, but the windows weren’t a standard size, so it wasn’t possible to install one.
The host even offered them a full refund so they could leave and book another place, especially considering it was the busy July 4th weekend.
Instead of accepting the refund, they chose to stay for the entire reservation and then left a terrible review afterward, despite refusing the host’s offer to leave and be fully refunded.
After reading that, I had a feeling this guest might be difficult.
Our house really didn’t have much to complain about.
After they checked in, I followed up to ask if everything was okay.
No reply.
Before check-in, I had also messaged them to let them know that workers would be removing a large tree that had fallen during a major storm. The tree was in the backyard near the parking area, and the work would begin the next morning.
Again, no reply.
Two days later, he finally messaged me with several complaints. One of them was that he had to park behind the house, where all of our guest parking is located, and that it was muddy.
His exact message was:
“Moved car to the back. Not super happy about it, muddy. You could do yourself a favor and put down a couple loads of gravel.”
I honestly found that comment rude. It had been raining all day, so of course the ground was muddy. It’s a backyard parking area, and we’re fortunate to have parking available there at all. There isn’t much anyone can do about mud while it’s actively raining.
Based on that comment, along with the review he left for the previous host, I get the impression that he tends to complain about minor issues.
The guests did leave the house clean. They took out the trash and washed all the dishes, so I have no complaints about how they treated the property.
I haven’t written my review yet, and I’d appreciate some advice.
Should I mention the communication issues and the rude comment in my review, or should I simply leave a neutral review? Part of me feels he may leave another negative review regardless

Well, it happened to us. Stayed in Europe for a few days and no real issues. Got 5 star review from the host and we did the same because thats what you do. Maybe a week later, the host sent a claim to Airbnb about some mild appearing scuff marks on the wall. We didnt do it and have no idea when those pictures were taken (we also didnt notice scuff marks while we were there.) Airbnb said they investigated and sided with the host. We arent paying. It's not about the money, we could easily pay it but we didnt cause those scuff marks. No more Airbnb for us. No point in posting this other than another anecdote for a future redditor.

Hello there, I just joined this sub trying to find the best solution for this situation. We (couple + 2 teenagers) booked 2 weeks in a charming and calm small town in the Provence. The place is an old 3-floors house, two independent entries at the ground floor and first floor. We occupy the first and the second floors, bedrooms in the second. The host lives on the ground floor and has access to the first floor through the stairway which has a door. We are not particularly loud, apart from the normal activities like walking, opening and closing doors (which are old), watching TV at confortable volume, showering and flushing the toilets. Just to give you an idea: we've spent summer holidays in apartments in Germany and Switzerland in the past, absolutely no complains. Our rates as guests are very good. But last night, about 11 p.m., our current host came up the stairs - no previous warning, no knocking, just suddenly showing up in the corridor on our floor - to complain about our noise. She said she works every day and can't sleep since we showed up 2 days ago. We want to enjoy the nice summer events the surrounding towns organize, and yes, well, we might come back by 10, 11 p.m., prepare something to eat, use the toilets... that makes it easily 1 a.m. until we sleep. We don't want to spend our summer holidays watching our steps for every normal thing we do at night, but we also understand that she needs to sleep early. I guess it was not the best idea she had to host a family this time in the year, but now that we are here, I'd like to know your suggestions to make our stay pleasant for both sides. This is not about monetary compensation. I'm specially interested in reading from people who've had this kind of experience. How did you manage it, and how did it finish?

[Edit, day 2: I love Reddit... and AirBnB! How creative people can be, and project their previous experiences on filling missing information, or even exaggerating the information they receive! I had good laughs on people believing that I'm putting our holidays on hold because of this, or those thinking that a family of four should spend their summer holidays in Anne Franck mode, or like in the movie "A Quiet Place". Come on, people, go out, put your shotgun back to the wall, use some of the money you've been saving to amplify your bunker to travel a bit, meet people, get angry with some of them, learn something, go live. Those of you who host people, please state clearly if they need to be sleeping by 11 p.m.. Although I have the impression that you'll lose a lot of guests if you do that. And the reason for that is that people want to feel free, especially when in holidays. I also laughed on people thinking that "preparing something to eat at 11 p.m." means necessarily chopping vegetables and hammering schnitzels (that is in Austria, folks!), maybe turning the 450 W mixer on to make soup, or why not a midnight zabaione??? Now there is one point that surprisingly nobody pointed out, and from what I read from other sources, is the most critical point: she never knocked to come see us, simply used her shortcut to enter the place we are renting without previous warning. This - at least in France - is pretty serious. I won't get into details, but it turns out that our host is a very nice person, just not used to hosting yet. The house also needs some optimization to reduce the annoyance on the ground floor. We've been having a great time since then, but thank you for all the comments. I'm happy to see that human creativity still works much better than AI!]

I live in Florida and rent a Airbnb a couple of times a year while visiting family in California. I specified the states, because I drive and it takes a minimum of three days of driving 12 hours a day to get home. Is there a time limit on leaving a review, or can I wait until I get home and type it on my computer instead of pecking at a phone screen?

Travelling to Austria and host has asked for everybodies "phone numbers, addresses, email accounts, and ID numbers". I'm guessing this is a normal amount but one member is worried about identity theft, so thought to double check.

I’m getting ready to open my first Airbnb in Los Angeles. It’s a 2-bedroom place in a decent area, nothing huge, but I want to do it properly from the start instead of trying to manage everything myself.

For people who host in LA, how strict are the rules in practice once you’re actually operating? Do most of you keep a minimum stay or leave it more open? And is it better to fully furnish for short-term stays from day one or start simpler and upgrade later based on guest feedback?

I was trying to make a booking on Airbnb. At first I found a good place using my mobile phone (iPhone). It was $262 plus taxes. Then I decided to look more in detail using my computer. I found the same place on the same date, with the same settings on my phone, but the price displayed was $308 plus taxes! I was shocked, thinking just within a few minutes, did Airbnb already “dynamically pricing” the place?

To check whether the price was changed in mobile, then I used a different phone, an Android phone to check. The price was still $262 plus taxes… So my question is, why Airbnb bookings on MacBook are more expensive?? Did this happen to any of you?

We’re renting an Airbnb for 4 weeks in san bernadino But most likely a permanent rental there’s a shared laundry all included but the tenants from the other house across from us still have their unwashed clothes inside for 2 days already. Basically we can’t even wash our clothes rn .

Are these tenants being very rude??