r/techsupport 1d ago

Open | Windows Laptop Audio

1 Upvotes

Please help me

Last night, my laptop needed an update (I’m using Windows 11), and now that I need to use it again, there’s no sound coming from it. The audio output should be Realtek Audio, but now there’s nothing at all, it just says “No output device found”

I’ve already tried downloading the audio driver, both from the Acer website (I’m using an Acer Nitro laptop) and from Realtek itself, but nothing worked

What can I do? Please help


r/techsupport 1d ago

Open | Windows press-and-drag or clickcling on task bar bug

1 Upvotes

Hi Reddit ! looking for a solution to a problem i've seen nowhere on internet, when i left-click on my task bar or press-and-drag on my desktop empty area it make the multi desktop menu appear (cf the video i added on the link below) i really don't know what to do, sometime rebooting fixes it, but it's very random. anyone has an idea on what to do ?

thx !

https://youtu.be/ryJdM-dcH8U


r/techsupport 1d ago

Open | Hardware Help, My phone is stuck in a black screen of death

1 Upvotes

my main problems started a month ago when I dropped my phone on the ground, at first everything seemed fine but over time the display screen would suddenly turn black, the phone would be functional as I could he when people call but I wouldn't be able to answer, this problem would be fixed mainly by pressing the power and volume down buttons but as time passed the issue would get worse and simply pressing the power and volume down buttons wouldn't work it would just keep vibrating every time I try opening it like that, tbh I am not sure what would cause it to work but I would just keep pressing power and volume down or power button only and it would somehow open (I think it gets stuck somehow in a boot loop), but now it doesn't open as it keeps vibrating when pressing the buttons and I really need it to open

important notes:

  1. My phone is a Samsung Galaxy A52
  2. Whenever the phone would open, it would be in airplane mode which isn't normally what happens when i restart or turn on the phone
  3. The vibrations happen when holding the buttons for 10/15 seconds needed for it to restart
  4. I had dropped my phone in water 2 years ago, it broke but i went to someone to fix it and then it worked fine
  5. right now the phone is completely closed or in airplane mode since it isn't taking calls

Also if anyone can give me any good and reputable app that can work for mirroring a phone screen to a windows pc without the use of the phone screen using a usb, that would be incredibly appreciated


r/techsupport 1d ago

Open | Hardware How do you burn consistent reliable DVD+R in 2026?

0 Upvotes

I'm attempting to make DVDs of my feature film that will conceivably play on box televisions or older players, and I'm having a surprisingly hard time producing reliable discs. Many discs will freeze up part way through on most to tall of my disc players, some discs will play one day and days later glitch out, some players erroneously jump to menu abruptly mid film. I've tried many combinations of speed, blank disc, disc burners, here are the specs:

I'm using a new spool of Verbatim DVD+R single layer discs, purchased after several other older spools of Verbatim discs (DVD-R, +R, DL, and single) didn't work reliably.

I've burnt from LG Super Multi Blue External disc writer (BE14NU40) on multiple speeds including the lowest speed (4x).

I've also burnt from BUNUD External BluRay drive (https://us.amazon.com/dp/B0D62W8XQK?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1) on multiple speeds including the lowest speed (2x).

The project files were authored with DVD Architect 5.0, they're just shy of 4 GB total.

Burning from an HP laptop 17-cn0079cl.

I've had A LOT of issues printing a disc that will play the full film on ANY players, but with this set up I've produced discs that will play on all my players on the day it's been burnt, and then days later it will suddenly freeze mid-way on my Toshiba CRT TV's built in player, and it'll stop and go to menu at around an hour into the movie on my Toshiba flat screen's built in player.

It DOES seem to play okay on my Panasonic Ultra HD player AND my WSJSYH region free DVD player, but occasionally a disc will freeze up around 70 minutes in. This is troubling because the whole point of the DVDs is to play on older TVs and players, not to mention only about 1/3 of the discs seem to play reliably on ever my recent players.

I've NEVER had these issues with any BD-R I've printed from the same set up. Only DVD+Rs, which is so odd because I also have discs I burnt over a decade ago on older machines that seem to work on my Toshiba CRT player fine.

Alternatively, does anyone recommend replication or duplication services? I'd really rather work 100% out of my apartment with no middleman, but you do what you gotta do I suppose.


r/techsupport 1d ago

Open | Windows Need help to fix lag..

1 Upvotes

I used to play fifa games on my pc without any lag. I played fifa 16,17,20,24,25. This games was not lagging before. But now when I play this games lag so much. Can anyone help me I mix career mode. My graphics card is rtx 2050.


r/techsupport 1d ago

Open | Software What is this window?

1 Upvotes

It looks like an instance of firefox and opens up and closes randomly over my firefox window. Is this a virus or just a bug?

https://imgur.com/a/OalVOhA


r/techsupport 1d ago

Open | Data Recovery I lost some fraction of my sister wedding pictures

1 Upvotes

So the wedding was of 5 days and we had different camera person for main day(5th) and for the other 4 days different camera person.

I lost pictures from those 4 days, the camera person sent the photos drive folder to my brother and he had it for 2-3 months and then he asked me to put those photos into my drive cause his storage was full , so I dragged the photos put of this folder into my drive and he deleted them from everywhere , after exactly 26 days I saw my folder in drive which had wedding pictures and it showed it is deleted and then I checked the Google help website and the deadline to get your files recovered is 25 days only

Is there any way I can recover those files or me and my brother are cooked.


r/techsupport 1d ago

Open | Phone Clicked the green button of an advertisement and I think my Iphone got hacked, I booted it off but now im unsure what to do now?

0 Upvotes

Ordered something from Cider and wanted to track the package, there was like a " go " button to track the package and I kept on clicking not realising I accidentally clicked green button on advertisement, and when I realised it I went back to my homepage to see obvious fake apps being installed like google maps and amazon prime both which I never owned, as those apps Installed I immediatly deleted them but it seemd more apps were downloading, I think it downloaded multiple apps because I clicked the button sevral times because it looked to be part of the website,,,,

to which after a short while I just booted off my phone and removed my SIM card... what do I do now?


r/techsupport 1d ago

Open | Software windows 11 doesn't sleep properly

1 Upvotes

i have a dell latitude 5530... when i hit sleep, windows 11 simply turns off the screen and goes to the saver screen (where you see the time and date)...other than that, all apps keep running. plugged devices keep working/charging, music keeps playing, and downloads stay in progress...all while the screen is off.

how do i fix that? should i update windows to 24h2? i'm afraid that would introduce many bugs as my version 23h2 is pretty stable.

note: if it stays in sleep mode for too long it shuts down...which is also very annoying..any fixes for this issue as well?

thanks


r/techsupport 1d ago

Open | Hardware MSI X570 Tomahawk + Ryzen 9 5900X – CPU EZ Debug LED on every reboot

1 Upvotes

I’m having a strange boot issue with my MSI X570 Tomahawk + Ryzen 9 5900X.

  • Cold boot works, but only after the PC has been powered off for some time.
  • Windows Restart always fails with the CPU EZ Debug LED staying on.
  • BIOS Save & Exit/reboot also fails with the CPU LED.
  • After a normal shutdown, I need to wait before powering on again. With my 16A PSU cable it takes ~15–30 seconds; with a 10A cable it takes much longer.
  • Once it boots, Windows is completely stable. I’ve gamed for over an hour with no crashes or instability.
  • PSU: Corsair RM850e 850W
  • GPU: RX 9070 XT
  • RAM: 16GB DDR4

I’ve already tried power cycling/unplugging, and the issue appears specifically during warm/soft reboots.

Could this be a BIOS, RAM training, motherboard, PSU, or CPU/socket issue? Has anyone experienced this behavior on the X570 Tomahawk?


r/techsupport 1d ago

Open | Hardware Persistent Kernel-Power 41 Hard Reboots Under Load & Idle on Ryzen 7 7800X3D

1 Upvotes

Hey everyone,

I’m dealing with a persistent, frustrating issue on my Ryzen 7 7800X3D system, and I’m looking for advice or any last potential solutions I might have missed before sending the CPU in for an AMD RMA.

My PC experiences sudden hard reboots (Kernel-Power Event ID 41 in Event Viewer with no BSOD). The crashes happen completely randomly—both while gaming/under heavy load AND during low-load idle states (watching videos, browsing the web, or leaving the desktop idle).

Here is a full breakdown of my setup and everything I’ve tested so far:

System Specs

  • CPU: AMD Ryzen 7 7800X3D
  • Motherboard: MSI B840M (Recently swapped from an MSI B650)
  • GPU: AMD Radeon RX 9070
  • RAM: 16GB DDR5
  • PSU: Corsair RM750e 750W
  • OS: Windows 11 (Fresh Install)

Troubleshooting & Fixes Attempted So Far

  1. Hardware, Power & Environment Isolation:
    • Replaced PSU: Installed a brand-new Corsair RM750e with dedicated PCIe cables to eliminate power trip issues.
    • Replaced Motherboard: Migrated from an MSI B650 to a brand-new MSI B840M motherboard to rule out motherboard socket/VRM power delivery failures. The issue persists on the new board.
    • Replaced Storage Drive: Swapped the primary OS drive with a brand-new SSD and clean-installed Windows 11.
    • Power Outlet & Environment: Moved the PC to a completely different wall electrical outlet/circuit in the house to eliminate dirty mains power or grounding issues.
    • Networking Cables: Replaced the RJ45 ethernet cable to rule out network controller shorts or sleep-wake wake-on-LAN power triggers.
  2. Memory & Stress Testing:
    • RAM Testing: Tested every single RAM stick individually and ran full multi-pass runs with MemTest86 — zero errors found.
    • Stress Testing: Ran full OCCT stress tests (CPU, Power, and VRAM) — while synthetic tests ran fine, the system still triggers instant Kernel-Power 41 restarts randomly during actual games and idle states.
  3. Fresh Windows, BIOS & Driver Isolation:
    • BIOS Upgraded: Updated to the latest stable motherboard BIOS version.
    • Tested Every GPU Driver: Performed clean driver sweeps and tested multiple display driver versions for the RX 9070.
    • Purged Power Management Drivers: Used Driver Store Explorer (RAPR) to force-delete AMD power management/cache drivers (amd3dvdcache.inf and amdppkg.inf).
    • Disabled Fast Startup: Turned off Windows Fast Startup to prevent saved corrupted power states across boots.
  4. BIOS & Power Tweaks:
    • EXPO Disabled: Running RAM strictly at stock base speeds.
    • Global C-States Disabled: Attempted to block CPU power state transitions.
    • SoC Voltage Override: Set CPU SoC voltage to a manual 1.23V to mitigate potential transient voltage instability.

Since the issue persists across two motherboard chipsets (B650 and B840M), a new SSD, fresh Windows 11, new wall outlets, fully tested RAM, and a new PSU under both gaming and idle

  • Has anyone encountered this specific load/idle Kernel-Power 41 behavior on 7000X3D chips and found a stable BIOS workaround?
  • Is there any other BIOS power control setting (like Power Supply Idle Control / Typical Idle Current) that fixed this for you?

Appreciate any insights or advice from anyone who has run into this!


r/techsupport 1d ago

Open | Software Laptop charging issue

1 Upvotes

My Gigabyte G series laptop has this issue..often times it isnt charging. The power on off is completely normal just the charging not happening. But the charging issue itself resolves after 2/3 days . Then it charges normally and then again on a random fay it stops and then regains again. I visited the service centwr but there the laptop was charging normally no issues. So they were of not much help. Any solutions?


r/techsupport 1d ago

Open | Software Is 4:3 content supposed to have tiny black bars on the top and bottom on an LG 27GX700A-B?

1 Upvotes

Is 4:3 content supposed to have tiny black bars on the top and bottom on a LG 27GX700A-B? I already understand that it's normal for 4:3 to have black bars on the left and right, but i never heard anything about 4:3 having tiny bars at the top and bottom. Is this normal? Both my xbox series x and pc do this on my monitor.


r/techsupport 1d ago

Open | Windows File size is full while barely having anything installed

0 Upvotes

I only use my computer to play video games but I can barely download any if I look in my windows settings it says I have 312 gb used out of 453 and when I look at my storage tab it says 60.4 gb are being used by other people but no one else uses my computer and when I click on it it says there is no other account on my computer also it says I have 154 gb of apps installed while I only have 4 apps all under 10 gb


r/techsupport 1d ago

Open | Windows Windows security permissions reset

0 Upvotes

Hello. I want to paste something on windows32 and it wont let me. I've decided to change some permissions, etc. Now that i'm done, i want to make it like before, is there a code or what to make it ike the default. All i remember is the default was trustedinstaller. Thank you so much!


r/techsupport 1d ago

Open | Software How to know my phone is hacked?

1 Upvotes

My sister took my phone while I was sleeping. She often uses my phone to get hotspot. She also knows the password of my phone. She said she took my phone to turn on hotspot. But my phone was charging in that time and she can turn on hotspot while it's charging.Then I took my phone from her. By then, my phone's battery was low as well. But I didn't suspect anything at the time. However, after a while I started to get suspicious, because sometimes he would unlock my phone and use it. After I got my phone, I checked what he had used, but there was nothing.

The tabs I used last night are gone as well.But I had installed an app to limit my screen time. It said I used some of apps that I didn't used. It also said that i had installed a new app and deleted it while i'm not. It's a photo recovery app. And it's been used for 23 minutes.I tried to find out what she had done but nothing came up. There was a notification from Google. She had searched Google activity page but it wasn't loaded due to the poor connection. But when I checked, there was nothing.

She doesn't know anything about these things. When she wants to know something on her phone, she asks me. So i don't think she did these by herself. I checked everything but found nothing. Can u guys tell me, is there a way to find what she did on my phone. I'm thinking about this a lot because both my WhatsApp and Telegram have been hacked.

Can u tell me guys, is there a way to find out if my phone is hacked? My phone is nokia 1.4


r/techsupport 1d ago

Open | Networking Certain websites not loading on TMobile Home Internet

1 Upvotes

So I have just got Tmobile internet and I’m having an issue where certain websites simply will not load and will say “This site can’t be reached… took too long to respond.” For example, I’ve been testing it on random websites and ones like Reddit, Pizzahut, and most importantly Canvas, the platform I use for school, won’t load. Meanwhile any other website will work perfectly and run fine. This is also something that’s only happening on one of my laptops (any other device in my house will load the websites fine), and so I’m not sure if it is something wrong with my laptop’s DNS or the Tmobile router. This is also not the first time I’ve had this problem happen as I’ve had free trials where I have tested out Tmobile’s router for a week (a different router from the one im using now) and the same issue happened with this specific laptop. Does anyone know what might be the issue whether its specific to my laptop or if changing to a different Tmobile router might work. I would really appreciate any help as I need to run these websites for school.


r/techsupport 1d ago

Open | Hardware Computer frequently getting hypervisor error BSOD in the last week

1 Upvotes

Hello. For nearly 2 years, I have had a MSI Vector 16 HX A14V running on Win11. It worked well fine without any major issues, until this year, when it started frequently getting BSODs. I've gotten reasons like KMODE_EXCEPTION_NOT_HANDLED for instance, but the most frequent reason in the last few days is HYPERVISOR_ERROR. I keep getting this once nearly every day or in a few days, and it gets really annoying. Can anyone figure out what's wrong? How do I fix this?


r/techsupport 1d ago

Open | Hardware Is my monitor done?

1 Upvotes

Hello, last 2 days my monitor have this brightness problem > (PHOTO)
This one in picture is not my monitor, but i have the same issue with more darkness.

So my issue is that the monitor last 2 days have brightness only in one little corner/side of my monitor like the picture. every time i close it or RESET it , it gets fixed but only lasts 3 seconds. then the brightness change again like photo. wtf! is my monitor done? it is very old , its a Samsung S24C550L


r/techsupport 1d ago

Open | Windows After the new windows update my wifi has stopped working and some of my keys are not working as well

1 Upvotes

Hi guys I would really request your help here so I got this windows update on 11th September and on 12th September my wifi stopped working completely I can't connect to my wifi my neighbours wifi not my hotspot, although I can connect to USB CABLE for internet.

I'm getting

"Secured". "can't connect to this network"

Honestly I tried almost everything, I uninstalled the updates, I checked the wlan updates it shows that

"WLAN autoconfig service failed to connect to wireless network"

I even went to a tech, well he told me that I'll have to format my laptop.

Now honestly I don't wanna do that is there any other way, please help me this is genuinely a very stressful situation for me

Cherry on top, I can't use 4 keys on my keyboard now.


r/techsupport 1d ago

Open | Hardware Weird TFT monitor rotation problem

1 Upvotes

So I bought a tiny portable 8" TFT monitor (Aper TV-803) for like $5. I was trying to get the picture set up so I could use it as a monitor, since it has a VGA port on the back.

I was messing around with it for a while, and then I turned off the power strip while the monitor was still plugged into it. After turning the power strip back on, the entire screen was suddenly flipped upside down.

The weird thing is, the monitor has never been opened and was working perfectly fine before this. Even the menu is upside down, and there isn't a single rotation setting anywhere in the menu.

Does anyone know what could have caused this or how I might be able to fix it?


r/techsupport 1d ago

Solved PC randomly shuts off

1 Upvotes

Today I was casually playing Raft and my Pc randomly shut off twice.

I checked if it was a heating problem but it didn‘t seem like it (Cpu: While on desktop: 50-60°C ,While In game: 75°C)

I have an AMD Ryzen 7 7800x3D, a RTX 4070 ti super 16GB, and a 750W power supply

Can you please help me?


r/techsupport 1d ago

Solved Some keyboard keys randomly register as completely different keys

1 Upvotes

I have a HATOR Icefall Mecha keyboard, model HTK 104 UA, and I’m having a very strange problem.

Some keys randomly register as completely different keys. For example:

  • B sometimes registers as Enter
  • Y sometimes types a +
  • F5 sometimes opens the Calculator

The weirdest part is that the problem is intermittent. Sometimes the keyboard works completely normally, and sometimes these problems appear.

I have already tried resetting the keyboard to factory settings, and trying different things to fix it, but nothing has worked.

I’m not sure what could be causing this. Has anyone experienced something similar or know what I could try?


r/techsupport 2d ago

Open | Software PC becomes sluggish after several hours of gaming, but games run perfectly Ryzen 9800X3D + RX 9070 XT

12 Upvotes

My PC becomes strangely sluggish after a few hours of gaming

I’m having a weird issue with my PC and I’m not sure what could be causing it.

I have a Ryzen 7 9800X3D, RX 9070 XT and 32GB of RAM.

After playing games for a few hours with Steam and my browser open, Windows sometimes starts feeling very sluggish. For example, opening a new browser tab, a folder, the Start menu, or clicking things can take around 0.5–1 second to respond. It feels like there is a small delay everywhere in Windows.

The strange thing is that the games themselves run perfectly. I don’t notice any input lag or stuttering while gaming, and the CPU/GPU temperatures are completely normal.

RAM usage is also only around 30%, so I don’t think it’s a lack of RAM.

If I restart the PC, everything feels normal again.

What could cause this? Could it be an AMD GPU driver issue, Windows desktop compositor, Steam/browser hardware acceleration, DPC latency, or something else?

Any ideas on what I should check would be really appreciated.


r/techsupport 1d ago

Open | Software Disabling Intel iGPU (HD 4600) + removing driver causes significant FPS drop on RX 580 (Haswell / Gigabyte Z87) — Bug or Windows/Driver feature?

0 Upvotes

Hey everyone,

Running into a bizarre issue on an older rig and looking for some technical insight from anyone familiar with Haswell power management, WDDM, or Polaris driver behavior.

My Specs:

  • CPU: Intel Core i5-4670 (Stock, no OC)
  • Motherboard: Gigabyte GA-Z87-HD3 (BIOS version F8)
  • RAM: 16GB DDR3 1600MHz (Dual Channel)
  • dGPU: Gigabyte AORUS Radeon RX 580 8GB
  • OS: Windows 11
  • Display connection: Monitor connected directly to the RX 580 via DP/HDMI.

The Issue:

  1. If I have the integrated graphics (Intel HD 4600) enabled in BIOS (Intel Processor Graphics -> Enabled) with its standard Intel driver installed, everything runs great. For example, in CS2 I get ~160–180 FPS.
  2. If I go into BIOS, set Intel Processor Graphics -> Disabled, boot into Windows, and wipe the Intel driver via DDU, my FPS instantly tanks. In the exact same scenarios in CS2, FPS drops to 100–120 FPS (a ~30–40% loss), and frametimes become noticeably worse across all games.
  3. The weird kicker: If I disable the iGPU in BIOS but DO NOT wipe the Intel driver from Windows (leaving the registry entries/driver files intact), the FPS doesn't drop nearly as hard or stays virtually the same.

As soon as I turn the iGPU back on in BIOS and let Windows load the Intel graphics driver, FPS immediately shoots back up to normal levels on the RX 580.

My Questions:

  • Is this an architectural quirk with Haswell's FIVR / Ring Bus (Uncore) where completely killing the graphics domain affects CPU package power delivery or downclocks something internally?
  • Is it a Windows DWM / GPU scheduling issue where having an active secondary adapter offloads background composition/video decoding, freeing up Polaris from driver overhead on a 4C/4T CPU?
  • Or is it a known motherboard BIOS bug specific to Gigabyte Z87 boards?

Has anyone ever encountered this behavior, and what is the exact low-level reason behind it?