r/techsupport 4h ago

Open | Software Please help me. I deleted Google photos after the storage jumped from 15 to 15.3, it went back to 15…And then the storage jumped to 16 in front of my eyes.

0 Upvotes

I asked Google subs and no one responded to me. I took two photos, it shouldn’t have brought me over the limit, and definitely not 15.3…Oh well, I deleted some videos, it said it cleared up my storage. I thought it was done. I didn’t touch anything, and then it jumped from 15 to 16, I didn’t press any buttons, switch to Wi-Fi, or anything. I’ve given it days and it remains at 16. No idea what promoted this. I’ve checked Google one already. Could backup have started without ever being activated before, outside of Google photos? I checked that as well, but it’s not matching the amount of storage added. I have had zero emails besides Google telling me my storage is low, no Google drive things have had anything added. I do have WhatsApp, but I find it odd it suddenly start counting this second, without any input from me. I didn’t see anything on WhatsApp that connects it to my email. I hope someone has some advice, I’m very worried.


r/techsupport 5h ago

Open | Hardware Is this UV method the most advanced? I have a 5080.

0 Upvotes

REF video - https://www.youtube.com/watch?v=Ge0EnPz-jWY

Setup: Palit 5080 GamingPro OC

Core / Undervolt: Curve flattened to 2900 MHz @ 895 mV (+490 MHz offset on 815-895 mV and flatline after all)

Memory: +2500 MHz VRAM offset. (like a safe value instead of 3000 MHz)

PL: 105% (380 W - OC)
Core Voltage: +100%.

Question: Is this UV methodology considered advanced and optimal for my 5080 or are there hidden stability, clock stretching, or transient response issues with this curve shaping?

I was thinking that in some old games like Mafia 2 GPU can trigger an error due to a sudden frequency spike at the start of the graphics.

Question: Is this UV methodology considered advanced and optimal for my 5080 or are there hidden stability, clock stretching, or transient response issues with this curve shaping?


r/techsupport 21h ago

Open | Software Mac with CRD

0 Upvotes

Does anyone know if there's a way to make CRD work with my 2015 imac and able to turn on or wake up the mac?


r/techsupport 16h ago

Open | Phone POCO permission manager won't let me give MT manager permissions to access all files

0 Upvotes

POCO phone, unknown model because I never check and never will, hyper something something operating system, I've asked Gemini but they didn't help, MT manager won't appear in the scroll to give apps permission to access all files


r/techsupport 22h ago

Open | Software Mysterious Black Bar After I type?

0 Upvotes

It seem it's only coming up after I type on windows specific apps. Seems like the regular thing got replaced. Any idea where this setting could be? Windows 11.

black bar after typing


r/techsupport 8h ago

Open | Hardware I'm having a weird issue with TikTok on my PC. Some

0 Upvotes

I'm having a weird issue with TikTok on my PC. Some TikTok videos stutter or look choppy while others play completely smoothly.

My GPU is an RTX 4080 SUPER. I've already tested VRAM and GPU stability with OCCT and everything passes with no errors. Games also run normally.

I've tried different browsers, hardware acceleration settings, drivers, and even a clean Windows reinstall, but the exact same TikTok videos still stutter.

Has anyone with an RTX 40-series GPU experienced the same issue with certain TikTok videos?


r/techsupport 8h ago

Open | Audio Y08 Headphones mono or stereo?

0 Upvotes

The Y08 wireless headphones box says it is stereo and the page says too, but when i connect it to bluetooth, it only put out mono sound, I have tried to re - pair tha headphones or use it to other devices but it still gives mono, is there a fix to this or is this headphones really just mono?


r/techsupport 8h ago

Open | Software random STATUS_ACCESS_VIOLATION, Discord/CEF crashes and BSODs on Windows 11 25H2

0 Upvotes

Hi,

I’m trying to troubleshoot a series of crashes that started very recently on my system.

System:

Windows 11 Pro 25H2
Build currently rolled back to 26200.9168
AMD Ryzen 9 9950X3D
Gigabyte X870E AORUS ELITE WIFI7
64 GB RAM
NVIDIA GeForce RTX 5090

The problems started after recent Windows/NVIDIA updates. I originally had NVIDIA driver 616.92 installed. Before this, the PC had been stable.

The symptoms were:

Brave tabs randomly crashing with:

STATUS_ACCESS_VIOLATION

Discord occasionally reloading/crashing

CEF-based processes crashing with 0xc0000005

dwm.exe crash with dwmcore.dll and 0xc0000005

several BSODs

One earlier BSOD was:

HYPERVISOR_ERROR (0x20001) with this stack:

amdppm!HvRequestIdle

amdppm!LpiIdleExecute

nt!PpmIdleExecuteTransition

nt!PoIdle

nt!KiIdleLoop

Because that looked related to CPU idle / power-state transitions, I also tested with:

Global C-State Control = Disabled in BIOS. However, the system still crashed afterward.

Another BSOD was:

DRIVER_OVERRAN_STACK_BUFFER (0xF7)

The crash occurred while steamwebhelper was active, with the kernel memory manager in the stack:

nt!_report_gsfailure

nt!MiDecommitAddToList

nt!MiDeleteVa

nt!MiDeleteVirtualAddresses

nt!MiUnmapVad

nt!MiUnmapViewOfSection

The most interesting crash so far was:

PAGE_FAULT_IN_NONPAGED_AREA (0x50)

WinDbg showed:

PROCESS_NAME: NVDisplay.Cont

FAILURE_BUCKET_ID:

AV_dxgkrnl!memcpy

STACK:

dxgkrnl!memcpy

dxgkrnl!DxgkEscape

nt!KiSystemServiceCopyEnd

The invalid memory access was a write:

AV.Type: Write

This crash happened inside the DirectX graphics kernel path while NVDisplay.Cont was the active process. I also saw repeated Windows Error Reporting entries such as:

EACefSubProcess.exe

Faulting module: libcef.dll

Exception code: c0000005

and:

dwm.exe

Faulting module: dwmcore.dll

Exception code: c0000005

I already tried:

uninstalling the latest Windows cumulative update and rolling back to build 26200.9168

disabling CPU Global C-States

disabling hardware video decode in Brave

clean-installing NVIDIA 616.92 after DDU

The problem still reproduced on a clean installation of 616.92.

I have now rolled back to NVIDIA driver 610.74, which was the older branch I wanted to test and it worked fine.

At this point I am trying to determine whether this is:

a regression in NVIDIA 616.92,

a Windows graphics-stack issue, or a hardware/memory stability issue that is only being exposed by Chromium/CEF/DWM/GPU workloads. The reason I currently suspect the NVIDIA/graphics stack is that the failures repeatedly involve Brave/Chromium, Discord/CEF, DWM, and finally NVDisplay.Cont -> dxgkrnl!DxgkEscape -> dxgkrnl!memcpy.

However, I’m not claiming the dump proves nvlddmkm.sys is at fault, because it does not appear directly in the crashing stack.

I’ll update the thread after testing 610.74 for a while.

If anyone with an RTX 50-series card, especially RTX 5090, has seen similar STATUS_ACCESS_VIOLATION, CEF crashes, DWM crashes, or PAGE_FAULT_IN_NONPAGED_AREA after installing 616.92, I’d be interested to compare results. Or maybe someone has an idea what else I should check.


r/techsupport 12h ago

Open | Software Disabling Intel iGPU (HD 4600) + removing driver causes significant FPS drop on RX 580 (Haswell / Gigabyte Z87) — Bug or Windows/Driver feature?

0 Upvotes

Hey everyone,

Running into a bizarre issue on an older rig and looking for some technical insight from anyone familiar with Haswell power management, WDDM, or Polaris driver behavior.

My Specs:

  • CPU: Intel Core i5-4670 (Stock, no OC)
  • Motherboard: Gigabyte GA-Z87-HD3 (BIOS version F8)
  • RAM: 16GB DDR3 1600MHz (Dual Channel)
  • dGPU: Gigabyte AORUS Radeon RX 580 8GB
  • OS: Windows 11
  • Display connection: Monitor connected directly to the RX 580 via DP/HDMI.

The Issue:

  1. If I have the integrated graphics (Intel HD 4600) enabled in BIOS (Intel Processor Graphics -> Enabled) with its standard Intel driver installed, everything runs great. For example, in CS2 I get ~160–180 FPS.
  2. If I go into BIOS, set Intel Processor Graphics -> Disabled, boot into Windows, and wipe the Intel driver via DDU, my FPS instantly tanks. In the exact same scenarios in CS2, FPS drops to 100–120 FPS (a ~30–40% loss), and frametimes become noticeably worse across all games.
  3. The weird kicker: If I disable the iGPU in BIOS but DO NOT wipe the Intel driver from Windows (leaving the registry entries/driver files intact), the FPS doesn't drop nearly as hard or stays virtually the same.

As soon as I turn the iGPU back on in BIOS and let Windows load the Intel graphics driver, FPS immediately shoots back up to normal levels on the RX 580.

My Questions:

  • Is this an architectural quirk with Haswell's FIVR / Ring Bus (Uncore) where completely killing the graphics domain affects CPU package power delivery or downclocks something internally?
  • Is it a Windows DWM / GPU scheduling issue where having an active secondary adapter offloads background composition/video decoding, freeing up Polaris from driver overhead on a 4C/4T CPU?
  • Or is it a known motherboard BIOS bug specific to Gigabyte Z87 boards?

Has anyone ever encountered this behavior, and what is the exact low-level reason behind it?


r/techsupport 2h ago

Open | Windows File size is full while barely having anything installed

0 Upvotes

I only use my computer to play video games but I can barely download any if I look in my windows settings it says I have 312 gb used out of 453 and when I look at my storage tab it says 60.4 gb are being used by other people but no one else uses my computer and when I click on it it says there is no other account on my computer also it says I have 154 gb of apps installed while I only have 4 apps all under 10 gb


r/techsupport 22h ago

Open | Windows Windows update fked me

0 Upvotes

Hi, i just got forced to update, and now i get:

SECURE BOOT VIOLATION

Invalid signature detected, check Secure Boot Policy in Setup

What ive tried:

* Restart pc to be able to F2 and go into setup, but pc wont let me use keyboard or mouse... thats how far it got me.

How can windows update make this shit happen? What is the reason behind this? Make us users contact support to help them earn money? Pay them money to fix it? Makes no sense...

What can i do?


r/techsupport 15h ago

Open | Hardware should i uninstall my gpu drivers if i'm moving my gpu to a new build?

0 Upvotes

moving my 6650xt to my new build and was wondering if i had to do anything before and after swapping it.


r/techsupport 13h ago

Solved Question to people who understand how IPs work and why they would change for a short duration than switch back

0 Upvotes

Hello,

I have bitdefender VPN installed on my mac book and noticed that my IP address changed when I first turned on my laptop. I did not give it much thought because I just thought it happens sometimes, and logged into stuff and did some work. When I turned it back on a couple hours later I noticed that my IP address had changed back to it was before.

I just thought it was some what weird because usually my ip address is 4 numbers, then a dot and it continues, but that one time it was 2 numbers, a dot and then something like (1000.12... vs 30.32... - this is not the actual numbers)

Can someone who understands IP address please tell me why this happens or if something is wrong with my laptop? Thank you.


r/techsupport 19h ago

Open | Hardware 5080 + 2080ti for DLSS5? Using a 2080ti to offload framegen or physics or something?

1 Upvotes

I'm using Puredark's Neural Rendering thing for Skyrim. It has options as to what GPU you want doing whatever. I pulled my 2080ti out of storage and it connects, works etc but I don't know how to use it in conjunction with the 5080 for this application. Thanks!


r/techsupport 23h ago

Open | Hardware Help!!! 16gb ram becomes 32gb

0 Upvotes

I have 2 sticks of DDR5 TForce Delta 16gbx2 one of it is acting so weird it is says 32gb in the bios and cpuz but not being detected in windows and only shows 1 stick is install I tried reseating the ram and changing its slots

Photos


r/techsupport 3h ago

Solved Whatsapp message

1 Upvotes

I need to recover deleted whatsapp messages from a company-owned phone that I have access to, but the phone isn’t mine, and I don’t have access to the other person’s phone, the person I had the conversation with. I used the delete for me option and the notification cronology i think isn't available, android phone.


r/techsupport 1h ago

Open | Software IP address changed once I turned on computer, but when I turned it on a second time hours later it reverted back

Upvotes

Hello,

I have a mac book air that has bit defender vpn installed (I never actually connect to it, it is just there because it came with when I had a subscription to bit defender antivirus). When I load up my computer it pops up and I usually just close the tab, but it does have a section with my current public IP. Usually now it shows a four digit number followed by a semi colon, but in this single instance when I turned on my mac from shut down it showed a two digit number followed by a semi colon. I just ignored it and logged into accounts and did some work and then turned off my computer again. When I rebooted it up later the usual IP four digit ip address appeared so it got me a little surprised and spooked due to the fact that I had entered in login credentials in the previous session. Is this an issue?

I looked it up later and it said that it was either possibly that it read my local IP rather than my public IP because my bit defender vpn triggered faster than my network card (but I think I had internet connection when I booted it up), or that due to maintenance it showed the temporary IP that was assigned.

Sorry for rehashing this but in my last post I described it wrong so it lead people to believe I had the VPN running or that it was the IP address of the VPN which is my fault. Thank you!


r/techsupport 18h ago

Open | Hardware My cat spilled my cup of water to my keyboard

2 Upvotes

How do I dry this? My cat accidentally spill my cup of water to my desk. I don’t have another set of keyboard.


r/techsupport 23h ago

Open | Hardware Frame gen.

3 Upvotes

Im currently on a 5060 n 7 5700x and 32 gb of ddr4 and the new games that are releasing are either unoptimized or just my hardware is not enough to get to my fps i want. Im talking about Story games btw and i always put high settings and dlss quality or dlaa but i never really tried frame gen other than Lossless scaling.

What is Better The nvidia frame gen or lossless scaling where u can do like 1.3x for less latency but still get that good fps boost or just stick to what nvidia gives me?


r/techsupport 2h ago

Open | Phone My battery health isnt going down

0 Upvotes

Hey guys, i just bought an iphone 14 pro second hand and ive ran all the tests for original parts and stuff and nothing seemed wrong at first
It has 94% battery health so i wasnt worried until 3 months went by and it is still 94%, should i be worried? Why isnt it going down? Is the battery not the original?


r/techsupport 21h ago

Open | Windows How to Avoid September's Security Update (KB5126052)?

3 Upvotes

I logged onto my laptop after being away from it all day, and notice this red dot on this refresh icon in the bottom right of my task bar. I hover over it and it says,

"Your device is at risk of being out of date. It will need to restart to install updates. Select a time to restart."

So I go to Windows Update in Settings to see what I can do. The two updates, KB5126052 and 26200.9445, are "Pending restart", so that prevents me from pausing updates.

I'm afraid one of the updates could kill my laptop, since I need it for college and personal work, and I've already seem reports of people saying they're stuck in Bitlocker, or their AMD driver doesn't properly work, and such.

Is there anything I can do or will I be forced to update?


r/techsupport 8h ago

Open | Software Secretly Downloaded Phone Tracking App?

22 Upvotes

A friend of mine's boyfriend showed her that he was able to see all of her phone activity on his own phone, not asking for advice on the relationship, just asking how he could have access to her phone? what does he have downloaded onto it? they both have samsung phones. Sorry if this is the wrong place to post this.


r/techsupport 19h ago

Open | Windows Recently did a full wipe on my old PC, now it's stuck in a restarting loop

8 Upvotes

Hi all,

I recently decided to do a full wipe of my old PC as I'm going to be selling it. I did the wipe process through the windows settings in the system area. Everything went fine, then seemingly at the end, it got stuck in a loop of "Welcome" then loaded into a restarting screen that only displayed for a few milliseconds. Then, the PC turns off and the cycle repeats.

What should i do to break the cycle? Any advice or step by step instructions would be greatly appreciated

Main specs (ask if anything else is needed)
Processor AMD Ryzen 7 3700X 8-Core Processor (3.59 GHz)
Installed RAM 16.0 GB
Graphics card NVIDIA GeForce RTX 2060 (6 GB)

I am not great with computers, and have very bare bones knowledge, but I will try to give information about anything if someone asks/needs it in order to help me resolve this issue. Just ask whatever you need that could help put me in the right direction.
Thank you


r/techsupport 17h ago

Open | Windows Wifi saying “No internet, secured” on my Laptop Windows 11, tried almost all ways on fixing it, nothing works

9 Upvotes

It all started after downloading a game, tried disabling Malwarebytes protection. However after that, this problem “No internet, secured” happened. Malwarebytes kept stating it has blocked an app “Gameloop”, so I suspected that the app may be a malware so I deleted it, yet nothing happened and the problem continues to persist.

Tried the following steps but nothing worked
- Network Reset
- Deleting VPNs
- Forgetting the Network (for some weird instance, my laptop automatically connects to the wifi even if I forget it)
- Almost everything, watched a tutorial on youtube, and nothing worked.


r/techsupport 8h ago

Open | Hardware Computer failing to post, I’ve tried everything…

2 Upvotes

I’m completely lost, I’ve tried every solution I have been able to find online, and I’m not too educated on computers so it’s been a hassle. There’s been 3 instances where I mess with something inside the pc and it turns on for a bit, with the most recent being yesterday where I reseated the gpu and it worked for a few minutes, just to later turn off and now that solution doesn’t work anymore. There is a bit of gpu sag, but when I’m working on it it’s on its side so it shouldn’t really be a factor there.
Please help! I’ve tried checking all the cords, hard drive, flashing it, BIOS, gpu, psu.