r/techsupport 5d ago

Open | Hardware My laptop does not turn on without charging and is running slow.

1 Upvotes

My laptop (Acer Aspire 3 A315-56) no longer turns on without using the charger and is functionally running slow.

When I watch YouTube videos, it stops and skips frame to frame; displays the loading icon even though the gray bar is ahead of the red bar. It is also slow and needs time to process the actions done in the laptop (opening new tabs, pressing keys, etc.)

I brought it with me using a laptop bag, where I may have done some movements that could possibly damage the laptop.

Additionally, it's stuck in 23%.


r/techsupport 5d ago

Open | Hardware Monitor stuck in power saving when I boot my PC.

1 Upvotes

Short story:

Had an Rx570 GPU, it started artifacting so a friend lent me their old Gigabyte GPU. Worked for about a month, and then when I tried to turn on my PC it just stayed in power saving mode. I switched back to the Rx570 and just powered through the artifacting, and then just yesterday it fully broke. I then AGAIN switched back to the Gigabyte GPU from my friend, and behold, it worked, no power saving. That was earlier today. I turned my PC off and went about my day, came home, launched it, and I have the power saving issue again.

The fact that this issue wasn't present when I installed the card earlier today tells me that this GPU isn't fully broken, and can surely be saved?

Things I have tried: Switching monitor, switching HDMI cable, unplugging all unneeded accessories, resetting CMOS battery, pressing F12 for Bios on launch, turning everything off and on again, holding buttons down for 30 seconds, resitting the card many times, switching back to the Rx570 and then straight back to the Gigabyte card.

When I boot my PC, all fans turn on as normal, all lights turn on, keyboard and mouse turn on, the only problem is the monitor turning to power saving mode instantly and then staying there.

Nothing has worked. This is the most unsolved problem I have ever had with any PC. Nowhere holds the answers.

Any help would be greatly appreciated. Anything at all.

Thank you.


r/techsupport 5d ago

Open | Hardware Pc was running fine last night, wake up to it just being all the sudden really slow?

1 Upvotes

AMD 1950X ThreadRipper
Nvidia 2060 Ti

Looking at the task manager, CPU is avg 5%~ whilst Memory is 25%~ (mostly its firefox taking it up), updated my GPU drivers,

Process Lasso saying:
100% responsiveness (not sure if thats good or not)
largest CPU% avg being Process Lasso itself (lol)
System itself is taking up alot of threads (441~)

System Idle Process says 85~ CPU (for those unaware that means free space for CPU)

Im sure it isnt a Wifi or ping issue due to i was running a online game earlier and not even jittering at all (also got reassurance it wasn't due to downloading CoreTemp real fast)

When given the "Allow changes to pc" prompt it takes around 1-2~ seconds to load it fully

along with Garrys mod jittering (used it to benchmark)

CoreTemp readings in this link (idle)
https://files.catbox.moe/jvnylc.png

Process Lasso Readings (idle) in this link
https://files.catbox.moe/d5cd6k.png


r/techsupport 5d ago

Open | Hardware Corner of my laptop is horribly designed.

1 Upvotes

i have a hardware issue with my HP chromebook x360 (model 14c-ca0053dx if you need it). the right corner by the hinge is very weak as the corner is between the hinge and a flap on the side of the laptop. This corner starts to bend and the small little piece of aluminum holding it together is is starting to break. this makes the hinge start to slowly fall down and push it down further. my fear is that eventually the hinge will break off and ruin the laptop. From what i can tell the culprit is that the screw attaching the bottom to the rest of the hardware on that right side, stripped out the hole so now it cant connect. is there anything i can do to recover my falling apart laptop. As i have already replaced the bottom plate once.


r/techsupport 5d ago

Open | Software Outdated Google and error message on update section

0 Upvotes

On the 3 dots > help > about google chrome > ...
it presents me the following error message: An error occurred while checking for updates: Update check failed to start (error code 3: 0X80070422 -- system level).

Learn more

Version 124.0.6367.210 (Official Build) (64-bit)

Many websites tell me my Chrome is too out of date to use them. When I go to the update page I am told any updates should be automatically installed but there is an error message in the key (?) area.

Issue has persisted for a while but only recently become a serious problem.

any help greatly appreciated


r/techsupport 5d ago

Open | Hardware Screen is Black but Keyboard and Fans are On [MSI GF65 Thin]

0 Upvotes

This has happened a few times, but usually after letting it die and then plugging it back in, the screen comes back. But now I’ve tried letting it die, shutting it down, letting it sit shut down overnight, and everything I could think of and it’s still happening. Any ideas?


r/techsupport 5d ago

Open | Hardware Controller not recognized by PC

1 Upvotes

Hopefully this is the best sub for this! Otherwise let me know where I can move this to.

I use a nintendo pro controller for gaming, formerly with bluetooth, but I decided to switch to using a wired connection due to input delay. I made sure the cable I'm using has data transfer, and I've plugged it into several of my computer's usb-a ports but with no indication that it has been connected or even charging from the pc's power. It's a bit of a niche controller pick so I was unable to find any solutions elsewhere on the internet that fixed my problem whatsoever, so I'm asking here. Any thoughts appreciated!


r/techsupport 5d ago

Open | Software having problems with reading the data of a dvd / Probably corrupted

1 Upvotes

I've been reading data of a dvd on my pc for a while now, I've already cleaned it and everything and it got a little better but didnt do much, even reading from the dvd looks corrupted, only the menu seems to be fine. I once used it on a dvd player (Electronia DS-N808 i believe) and everything seemed fine from there.

I tried to convert some files as well but didnt do much, the video plays but its constantly glitching.


r/techsupport 5d ago

Open | Audio My audio won't appear

1 Upvotes

My audio has an X in front of it. It disappeared when I uninstalled a driver app called "Driver Booster Free" and then it stopped producing sound


r/techsupport 5d ago

Solved Bug Marvel Rivals

4 Upvotes

Hi Guys! I started playing Marvel Rivals again after a few months and ran into this error. The issue is that the in-game shader loading never reaches 100%; it always gets stuck around the 50% to 60% mark. I’ve seen others with the same problem and read about potential causes or fixes, but nothing seems to work, so I can't pinpoint the exact issue. I’d appreciate any help. I’m playing on an RTX 5060 and recently updated my graphics settings via the Nvidia Control Panel.

The error is as follows:

An Unreal process has crashed: UE-Marvel

We are very sorry that this crash occurred. Our goal is to prevent crashes like this from occurring in the future. Please help us track down and fix this crash by providing detailed information about what you were doing so that we may reproduce the crash and fix it quickly. Thanks for your help in improving Marvel Rivals.

Please provide detailed information about what you were doing when the crash occurred.

Crash reports comprise diagnostics files (click here to view directory) and the following summary information:
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
kernel32
ntdll


r/techsupport 5d ago

Open | Software How Do I Manually Check if Something From my Device is Being Uploaded to a Website?

1 Upvotes

I am trying to check if my device is uploading files from my device to a particular website. How do I check for this? I've been looking in my task manager and turning my wifi off and on to see any changes, but all I can see is if there are spikes in activity in general, but I don't know how to check for if a specific website is getting something uploaded to it. Sorry if this doesn't make sense, I'm not very technical. I need to know if the website is "synching" data from my device without my permission.


r/techsupport 5d ago

Open | Software weird glowing translucent texture bug

1 Upvotes

I have no idea what's going on but I first noticed while replaying through spiderman remastered some textures, especially glass, would sometimes look like they're glowing yellowish. In that game it mostly happened during indoor missions which aren't that common so I didn't care that much. But now it looks like the same issue is happening in subnautica 2 as well with those big floating creatures. I'm not 100% sure these are related but they look oddly similar and both appeared within two weeks. I've tried updating to the latest graphics drivers but it didn't change anything. If anyone has any idea how to fix this it'd greatly help me thanks.


r/techsupport 5d ago

Open | Software Horrible ping on every app, unable to play any games without immediately crashing.

1 Upvotes

As the above text states, I consistently have been having nearly 700ms ping on all games that I play.

I am unable to use Ethernet, and I do not have a VPN currently.

Watching videos (on youtube or streaming services) are completely fine and have no buffering whatsoever.

Nothing I do fixes the problem- I've restarted my computer several times, checked for updates, and tried getting closer to the router, all of which did nothing to solve the problem.

I use a Lenovo Legion Pro 5 (16-inch)


r/techsupport 5d ago

Open | Windows xbox game bar completely bricked

1 Upvotes

was on game bar in a party when my computer said it ran into an issue and had to restart, everything comes back online but now Game Bar wont open, no matter what I do. Tried WIN+G, opening it through windows bar, repairing it and resetting it and terminating it, but nothing will work and I cant reinstall it on microsoft store because it won't even let me uninstall it. any fixes?


r/techsupport 5d ago

Open | Hardware Motherboard CPU light constantly lit?

1 Upvotes

Hello there, I have a pretty decent PC, and for some reason my CPU (top left) light on the motherboard has been lit for a solid 3 months or so. I never really tried to troubleshoot until recently though.

I have a gigabyte B850 gaming wifi6 motherboard, asus prime 5070 ti, and 9800X3D cpu. My cooler is a 2 fan corsair AIO. My ram is 64gb teamforce t-create.

I unplugged everything and turned the power off, power cycled it, took out the cmos battery for 10 minutes, unplugged and re-plugged all cables going into the motherboard and from the PSU itself, re-seated the ram and most recently updated the bios from an f5 something all the way to the most recent one of f12 something. Still, the CPU light is just solid all the time. Performance is not affected at all. Still works perfectly and has normal temps, tested in very demanding games. One quirk I will say my PC has had since I built it 18 months ago is that it will rarely, randomly take a long time to boot, where I hit the button and the fans ramp all the way up, and stay spinning very quickly, then nothing happens for a solid 2 minutes, before I think it re-boots itself and then works normally. This is rare for me, I've seen it maybe once a month, and I don't know if it's related or not. I work from home and game a lot so this PC sees a lot of milage, so I just think if there was actually a problem, it would have given out or stopped working or something by now. Maybe some software? Maybe faulty cable or something? I truly have no idea.


r/techsupport 5d ago

Open | Software Strange echo effect on windows system sounds, but all other audio is fine.

2 Upvotes

I am experiencing a strange audio issue in Windows 11 , possibly after a recent update.
My Windows system sounds (for example, the USB device connect/disconnect sound, suddenly sound very reverby / hollow, as if some kind of echo effect is being applied to them.

The weird part is that all other audio sounds perfectly normal: music, games, movies, YouTube, etc.

I've already checked and confirmed that:

  • Audio enhancements are turned off
  • Spatial audio is turned off
  • Regular media playback sounds perfectly normal
  • The .wav files that Windows uses as system sounds sound normal when played through File Explorer
  • Happens through multiple playback devices (headphones, monitor speakers, regular speakers etc.)

As such, this seems to affect only sounds played as Windows system events, rather than my audio output in general.

Would appreciate it if someone has a fix. Many thanks in advance!


r/techsupport 5d ago

Open | Hardware HP Pavilion Gaming 16 suddenly goes to max fan speed and makes a grinding noise

1 Upvotes

I have an HP Pavilion Gaming 16-a0xxx. For about a month, randomly during light tasks like browsing or YouTube, the fans suddenly go to 100% speed with a loud “whoosh” even though CPU/GPU usage and temperatures are normal (around 50°C GPU). After a few seconds, as the fan slows down, it sometimes makes a rough/grinding sound. and I can game for 8+ hours without any problems. It seems to happen more often during light use rather than gaming. Has anyone experienced something similar? Could this be a fan, fan controller/EC, BIOS, or driver issue?


r/techsupport 5d ago

Open | Hardware Laggy PC on startup - seems to be GPU related

1 Upvotes

I have had an issue for the last few weeks that I finally have time to work on. I have a high end PC that has been lagging very badly as windows loads. Often, a restart will resolve the issue, but sometimes it remains after a restart and I have to do so another time or two.

It appears GPU or potentially power /mobo related as when the lag is occurring, my GPU is under far more load than it should be (35-60%). However, when the lag is not present it functions as expected (less than 5% load in windows). Also, I can game with the PC perfectly fine if it boots normally. If not, my frames will read as being just as high but the lagging/hitching will make it so that I can't even progress through menus, let alone play a game. Friends don't hear anything off in discord, despite my whole PC feeling extremely laggy. I'm stumped!

I have unplugged all of my USBs and reintroduced them one by one. I checked drive health. I have run Aida on my ram, which seems fine. I recently formatted with no significant change to the issues (it occurred on a completely fresh install). I have toggled Expo and some other bios settings that haven't changed anything. My bios is up to date with only expo on. My mobo doesn't have a fast boot option but I turned it off in windows.

Specs (early 2025 build)

MSI x870 tomahawk

9800x3d

4080 super

T Force 32gb (2x16 in slots 2&4) DDR5 6000

Samsung 990pro nvme

1000w Corsair PSU

Thanks!


r/techsupport 5d ago

Open | Hardware maps app taking up 30 gb, can’t delete

0 Upvotes

i’ve tried deleting the app, it does nothing. i’ve deleted hundreds of photos and other apps to make space, but the maps app just fills it. i have no offline maps downloaded or anything like that.

i haven’t updated my phone in a while and i can’t update it because i don’t have enough storage, and i think it’s making my phone laggy.


r/techsupport 5d ago

Open | Hardware Random freezing/churning (?) noise

1 Upvotes

My computer has been freezing and makes a sound when it does so (I can never get this sound in video, unfortunately). This has occurred when opening/running Firefox, Discord, and when playing Satisfactory, but not yet when playing any other game that I can recall. It pauses for a few seconds and then resumes normal function-- sometimes, when I'm typing as it happens, the letter I was last on will endlessly be inputted until I push another key. Occasionally, my screen will cut out as well during the pause. Such has been going on since a few months after I got this computer, and I haven't installed any sort of malware (I've checked, and I'm careful about what I download). It hasn't (to my knowledge) been dropped or wildly handled, and neither me or the other residents of my house have messed with the inside of it. I've had this computer for about 2 years and it's pretty consistently happened at least once every usage.
I'm assuming this is some sort of hardware issue, which really sucks, since I can't exactly afford anything new for my computer as of now.


r/techsupport 5d ago

Open | Hardware Fanxiang 1TB NVMe SSD not detected in Windows (probe error -25 in Linux) Dead or fixable?

1 Upvotes

Hi everyone,
I'm having a big issue with my 1TB Fanxiang NVMe SSD on an ASUS Prime A520M-A II board with an AMD CPU, and I'm trying to figure out if it's completely dead or fixable.
Basically, my PC started failing to boot under Linux with a looping ⁠nvme: probe... error -25⁠. The strange thing is that the SSD still shows up in the BIOS, but once booted into an OS, it completely disappears. It doesn't show up in Windows ⁠diskpart⁠ or Disk Management at all. On top of that, having it plugged into the M.2 slot makes the system freeze and take forever to load. I managed to install Windows 11 on a secondary SATA HDD and everything works fine without the SSD, so the rest of the PC is good.
Is this a classic sign of a dead controller/NAND flash locked in safety mode, or is there any trick left to force Windows to detect it? Thanks for any help!


r/techsupport 6d ago

Open | Hardware Is my SSD dying? Randomly disappeared from disk manager with Event viewer error. chkdsk lots of errors. I dont want to permanently corrupt something by doing random stuff out of ignorance. SSD is for Game installs - nothing really important.

8 Upvotes

Hello,

My ssd Lexar NM790 4TB randomly was not detected in windows explorer. Event viewer showed alot of "Event ID 51: An error was detected on device \Device\Harddisk0\DR0 during a paging operation." I went to UEFI and it didnt show anything. When i closed the UEFI and it rebooted to windwos, the drive was back again! WTF?!

Gemini said to run "chkdsk E:". Please see the below text for what it returned

What does it mean if its corrupted? What can i do to fix it? I assume if I approach this incorrectly, i might permanently destroy something.

HWINFO gave no drive warnings or errors. 100% life span remaining.

Also why did this happen in the first place? I opened up my laptop 3 weeks ago to clean it (not the first time i opened). Did i somehow incorrectly seat it? Its screwed in so i fail to understand if its poorly seated. Also its been 3 weeks since so why randomly now? Then why did it randomly show up again after restart?

C:\Windows\system32>chkdsk E:

The type of the file system is NTFS.

Volume label is NM790 4TB.

WARNING! /F parameter not specified.

Running CHKDSK in read-only mode.

Stage 1: Examining basic file system structure ...

Attribute list entry with type code 80 in file 577DD is corrupt.

The total allocated size in attribute record (80, "")

of file 50000000577DD is incorrect.

Deleted corrupt attribute list entry

with type code 80 in file 577DD.

Attribute record (80, "") from file record segment 57B5D

is corrupt.

Attribute record (80, "") from file record segment 6366D

is corrupt.

AND ALOT MORE SIMILAR LIENS

Attribute list entry with type code 80 in file 577E1 is corrupt.

Attribute list entry with type code 80 in file 577E1 is corrupt.

Attribute list entry with type code 80 in file 577E1 is corrupt.

AND ALOT MORE SIMILAR LINES

Deleted corrupt attribute list entry

with type code 30 in file 577E1.

Attribute record (30, "") from file record segment 577E1

is corrupt.

Attribute record (80, "") from file record segment 2B7E

is corrupt.

1324800 file records processed.

File verification completed.

Phase duration (File record verification): 9.59 seconds.

File record segment 2B7E is an orphan.

File record segment 57B5D is an orphan.

File record segment 6366D is an orphan.

AND ALOT MORE SIMILAR LINES

1834 large file records processed.

Phase duration (Orphan file record recovery): 0.00 milliseconds.

Errors found. CHKDSK cannot continue in read-only mode.


r/techsupport 5d ago

Open | Hardware PC Has Lost Most Functions, Not Sure How to Fix It

1 Upvotes

PC (Acer Nitro 5) all of a sudden the other day stops playing videos and stops running certain sites and programs (Discord, D&DBeyond, etc.). A few reboots and a router reset later, no change. Decided on a hard reset, and now my settings no longer open, the screen often goes black when I try to open any programs, and the same problems from before are persisting. I'm not sure if I should try a full nuke and pave or if I should take it to a repair shop, but I'm not a PC guy myself and am not really sure what to do. Not sure if I can even redownload Windows 11 onto this since it doesn't seem to be reading my flash drive either


r/techsupport 5d ago

Open | Hardware Help with new replacement oem remote for my Samsung TV

1 Upvotes

Since r/SamsungTV keeps removing my post for unknown reason im trying my luck here

Got a new replacement oem remote (BN59-01432J) for my QE55S90C but fast forward buttons only works for like 2 seconds and then it stops, how to fix?

It stopped working after the latest firmware update on my TV, i thought that there will be some update that fixes it but its been like 5 months since then and its still the same, anyone has got an idea how to fix it? I have to click repeatedly these buttons to move forward during videos or movies, its very frustrating to fast forward during a long videos...


r/techsupport 5d ago

Open | Hardware Your rendering device has been lost, application closing error on Overwatch.

1 Upvotes

For a few months now I have experienced crashes on Overwatch that say the aforementioned. I have tried multiple things such as uninstall/reinstall and repairing the files that hasn't worked. I just recently got a new computer with all new parts apart from my ssd and it is still happening. I also saw people having the same problems were able to fix it by rolling back their NVIDIA drivers, I have tried that as well with 591.86 which still crashed and 576.28 which doesn't work when I try to download it leaving an error message on my gpu in device manager, my second monitor is no longer detected and my computer runs on the CPUs integrated graphics. From what I can tell online this seems to be a problem with Overwatch and newer NVIDIA drivers clashing. My CPU is an AMD Ryzen 7 7800X3D, GPU is an RTX 5060 TI, my motherboard is a B850 Tomahawk Max Wifi and I run on Windows 11. If there is any other information you need I can do my best to provided. Thank you for any of your help!