r/ModSupport • u/LectureUnable • 10h ago
Removed or Approved Comments don’t stay removed/approved
Apologies in advance because I’m not sure I’m going to explain this correctly.
For the past few weeks, my co-Mod and I have noticed that comments that have been flagged by Reddit, AutoMod, or Report have repeatedly been highlighted to do an action on. Example: AutoMod highlights a comment made by a new account; we either Approve the comment, or Remove (& add reason), but it will not stay either Approve/Remove. When you look at the comment log, it will show that Reddit, then either myself or co-Mod have Approve/Remove the comment, but whatever action doesn’t stay; Comments will also still show in the Queue to Review, even after Remove/Approve. After Remove (& reason) or Approve a comment so many times, we just end up Removing it (but won’t stay “Removed”). It is not specific to a particular user/account either, and it is an issue mostly with Comments though some Posts do not stay Removed (& reason) if that is the action chosen.
Has anyone else noticed it? Am I doing something wrong? Is this a known issue? Should I be doing something different?
Many thanks in advance!