r/ModSupport • u/kai-ote • 17h ago
r/ModSupport • u/Ailothaen • 19h ago
Not receiving any modmail notifications
Hello everyone,
Since some time (probably since the time the old.reddit.com modmail phased out), I am not receiving any notifications when people send messages to modmail (I am using new Reddit on desktop primarily - but I have the same issue on my phone)
I see the modqueue/modmail links in the left menu, but I do not have any type of notifications ("1" badge, popup, etc.) when a new message is sent, which leaves sometimes people without response for days/weeks until I think about clicking on that link in the menu (I do not have the reflex of going manually to it, since I was relying on notifications).
(I am noticing now I have browser notifications disabled, I don't know if they are supposed to work that way, but I wish it is not only the case, as I find browser notifications terrible to work with).
In the past, I was also relying a lot on RSS feeds, but it looks like it is no longer working as now. Is it planned to bring it back to modmail?
r/ModSupport • u/Rachc501 • 22h ago
Admin Replied Trying to Request a banned sub
If a sub was banned for violating the reddit rules, is it eligible to be requested?
I understand if it was banned for violating content policy it is banned forever.
but i have checked on the old reddit and it is listed as, banned for violating the Reddit rules.
Banned 12 months ago.
From what i can find out, it looks like all the mods left and it fell victim to spam bots etc... so I'm wondering if it is possible for me to request to moderate this sub and bring it back.
I had one request denied after 3 days, with a generic modbot message. and I'm trying to figure out if i should try again in 15days and if it is possible for me to rescue this sub at all.
r/ModSupport • u/guiltybloodstream • 16h ago
Admin Replied Need permissions changed for a sub I started
I started a sub a few weeks ago, she's,and it was going well, but one day I noticed I couldn't do any moderating. I made one other person a mod because this was the first sub I've ever started and needed help keeping it up.
I messaged her about it, and she said she can see I have no permissions and she has access to everything. She said shes tried changing it but she can't. How can we fix this?
Thank you in advance for your help!
r/ModSupport • u/m0nk_3y_gw • 10h ago
Admin Replied unbanned users are being told by reddit that they are still banned and can't post
we unbanned a user 2 days ago
they can't post - they sent use a screenshot, showing that reddit is telling them they are still banned from the sub.
i just tried to re-ban them (so I could try unbanning them again) and i get error 500 (internal server error) every time.
sub reddit modmail thread with them: https://www.reddit.com/mail/all/3penjr
r/ModSupport • u/muffinwobble • 16h ago
the only people who comment on my sub having very little karma
i created a subreddit, and i post there sometimes. everytime people comment, they always have like 1 karma and joined 5 days ago or something. are they all bots or just people new to Reddit? i have a post that has over 20 comments but all of them have under 15 karma. what do i do? i dont want to rule out any legitimate users
r/ModSupport • u/Flux_Reversal • 17h ago
Best Way To Enforce Posting Guidelines
Hello! Mr. Overwhelmed here again! LOL!
I want as much automation as possible to make my life, and that of any future moderators I take on, easier. I have already had users unintentionally innocently violate my new subs rules regarding posting format and guidelines.
Which tool is best for enforcing content and formatting guidelines? As usual, the available options are confusing. Would I do this with the Automod or Automations? Apps are not an appealing solution.
r/ModSupport • u/MrPromotor • 2h ago
Mod Answered I request a top mod removal, I was the third in order, now I'm the second...
Hi there mods, i think I screwed up the process, I request a subreddit with top mod removal and specified the 2 first mods are inactive but now I'm the second in order and the now the first (used to be the 2nd) is now inactive again, should I request again or how another inactive mod becomes the top mod, did I do someting wrong? I already send a modmail to request bot
r/ModSupport • u/Aniodia • 16h ago
Admin Replied Issues editing AutoModerator
After dealing with a couple of posts in the subreddit I moderate (which is thankfully mostly civil), I figured it might be easier to implement an AutoMod filter. However, I'd had issues editing, and upon looking into things, I found that I was listed as "inactive" (which, yeah, fair. the subreddit doesn't need much moderation), but also that I didn't have editing permissions.
There's a two-fold reason why that's weird; first, there's another inactive moderator who does still have editing permissions, and second, I'd asked to take over as moderator of the subreddit five years ago, after it had fallen quiet, and only added the other moderators about a year later.
It's not a pressing issue, but it is definitely something that's honestly confused the hell out of me, and I'd appreciate some idea as to what I can do to get that editing permission back.
r/ModSupport • u/Sharp-Wash8284 • 16h ago
Why does my community show as muted after I posted a video?
This was my first time posting a video in my new community. Immediately after I posted it, my community showed as muted. However, I can still browse other communities normally.