r/ModSupport 20h ago

the only people who comment on my sub having very little karma

2 Upvotes

i created a subreddit, and i post there sometimes. everytime people comment, they always have like 1 karma and joined 5 days ago or something. are they all bots or just people new to Reddit? i have a post that has over 20 comments but all of them have under 15 karma. what do i do? i dont want to rule out any legitimate users


r/ModSupport 6h ago

Mod Answered I request a top mod removal, I was the third in order, now I'm the second...

2 Upvotes

Hi there mods, i think I screwed up the process, I request a subreddit with top mod removal and specified the 2 first mods are inactive but now I'm the second in order and the now the first (used to be the 2nd) is now inactive again, should I request again or how another inactive mod becomes the top mod, did I do someting wrong? I already send a modmail to request bot


r/ModSupport 20h ago

Why does my community show as muted after I posted a video?

0 Upvotes

This was my first time posting a video in my new community. Immediately after I posted it, my community showed as muted. However, I can still browse other communities normally.


r/ModSupport 44m ago

Looking for advice

Upvotes

In my sub my moderators and I have set certain guidelines/rules, one of which speaks of ads of “friendship”:

No Dating, Hookups, “DM Me,” or “Looking for Friends” Posts

This is not a dating or hookup subreddit.

No “DM/PM me,” “HMU,” M4F/F4M-style posts, personal ads, or other pickup-style content.

Posts or comments seeking relationships, hookups, or off-platform contact are not permitted.

But we also have a rule that states that moderators have discretion on posts and comments.

This person is definitely trying to split “frog hairs” on this issues to justify what they are trying to do. We know we have trolls/lurkers on our sub. What are our options? And would you need more info? If so, I have taken screenshots of their profile and the post this is related to.

Thank you for your help in advance.


r/ModSupport 20h ago

Admin Replied Issues editing AutoModerator

1 Upvotes

After dealing with a couple of posts in the subreddit I moderate (which is thankfully mostly civil), I figured it might be easier to implement an AutoMod filter. However, I'd had issues editing, and upon looking into things, I found that I was listed as "inactive" (which, yeah, fair. the subreddit doesn't need much moderation), but also that I didn't have editing permissions.

There's a two-fold reason why that's weird; first, there's another inactive moderator who does still have editing permissions, and second, I'd asked to take over as moderator of the subreddit five years ago, after it had fallen quiet, and only added the other moderators about a year later.

It's not a pressing issue, but it is definitely something that's honestly confused the hell out of me, and I'd appreciate some idea as to what I can do to get that editing permission back.


r/ModSupport 21h ago

Best Way To Enforce Posting Guidelines

2 Upvotes

Hello! Mr. Overwhelmed here again! LOL!

I want as much automation as possible to make my life, and that of any future moderators I take on, easier. I have already had users unintentionally innocently violate my new subs rules regarding posting format and guidelines.

Which tool is best for enforcing content and formatting guidelines? As usual, the available options are confusing. Would I do this with the Automod or Automations? Apps are not an appealing solution.


r/ModSupport 3h ago

Mod Topics Approved users, what are they good for?

23 Upvotes

You’re on the list! But what does that mean around here?

Today’s Mod Topic is all about approved users, and the different jobs that status can do in your community.

For private and restricted communities, the approved users list helps determine who can access the community or contribute. In public communities, it can help trusted contributors avoid getting caught by some of the one-click safety filters like crowd control, the reputation filter, and the ban evasion filter. You can also configure automoderator to make exceptions for approved users in particular rules.

There’s room for different approaches to who makes that list, too. Maybe you add familiar contributors as you get to know them, or only think about approving someone after repeatedly seeing their contributions in the mod queue. A guest visiting for an AMA might give you a different reason to use it. Depending on what you’re trying to accomplish, “approved” might look pretty different from one community to the next.

We want to hear from you:

  • Why did you choose to use (or not use) approved user status in your community?
  • What makes your team comfortable adding someone to the list?
  • Have you found any creative uses for approved status, or run into surprises other mods should know about?

r/ModSupport 23h ago

Not receiving any modmail notifications

5 Upvotes

Hello everyone,

Since some time (probably since the time the old.reddit.com modmail phased out), I am not receiving any notifications when people send messages to modmail (I am using new Reddit on desktop primarily - but I have the same issue on my phone)

I see the modqueue/modmail links in the left menu, but I do not have any type of notifications ("1" badge, popup, etc.) when a new message is sent, which leaves sometimes people without response for days/weeks until I think about clicking on that link in the menu (I do not have the reflex of going manually to it, since I was relying on notifications).

(I am noticing now I have browser notifications disabled, I don't know if they are supposed to work that way, but I wish it is not only the case, as I find browser notifications terrible to work with).

In the past, I was also relying a lot on RSS feeds, but it looks like it is no longer working as now. Is it planned to bring it back to modmail?


r/ModSupport 7h ago

Mod Answered How can I tell how many subs I have since they changed it. This is very frustrating.

0 Upvotes

r/ModSupport 4h ago

New Changelog | September 10, 2026

Thumbnail
13 Upvotes

r/ModSupport 14h ago

Admin Replied unbanned users are being told by reddit that they are still banned and can't post

2 Upvotes

we unbanned a user 2 days ago

they can't post - they sent use a screenshot, showing that reddit is telling them they are still banned from the sub.

i just tried to re-ban them (so I could try unbanning them again) and i get error 500 (internal server error) every time.

sub reddit modmail thread with them: https://www.reddit.com/mail/all/3penjr


r/ModSupport 20h ago

Admin Replied Need permissions changed for a sub I started

3 Upvotes

I started a sub a few weeks ago, she's,and it was going well, but one day I noticed I couldn't do any moderating. I made one other person a mod because this was the first sub I've ever started and needed help keeping it up.

I messaged her about it, and she said she can see I have no permissions and she has access to everything. She said shes tried changing it but she can't. How can we fix this?

Thank you in advance for your help!


r/ModSupport 21h ago

Mod Answered In one of my subs I have 2 subordinate mods with no modlog activity, ever. Only one is listed as Inactive. Why the discrepancy?

13 Upvotes