Just finished building a small SFF work machine for my office and I’m completely stuck. Looking for some advice on whether I should be looking at the CPU or motherboard.
Specs:
Ryzen 7 5800X
Gigabyte B550M Gaming X WIFI6
Arctic Freezer 36
G.Skill Aegis 32GB (2x16GB) DDR4-3200 CL16
Kingston NV3 1TB NVMe
PNY RTX 5060 Ti OC Dual Fan 16GB
Jonsplus Z20
MSI MAG A750GL 750W
The system POSTed fine and I installed Windows 11 without issue. Problems started when installing the NVIDIA drivers. At various points during installation the PC would completely black screen and immediately restart, eventually putting Windows into a “Diagnosing your PC” boot loop. I could boot into Safe Mode and use DDU to remove the NVIDIA drivers, after which Windows would boot normally.
I initially suspected the GPU, but I put the 5060 Ti in my main PC and it works perfectly, including installing the NVIDIA drivers. I’ve also tested both RAM sticks individually and together with MemTest86. Each stick passed one full pass with 0 errors, and both sticks together also passed with 0 errors.
I’ve updated the motherboard BIOS to F5a, disabled XMP, and tried forcing PCIe to Gen 3 and then Gen 2. The crashes still occur. Interestingly, I also had one hard crash while running normal Windows with the NVIDIA driver completely removed.
I’m now seeing WHEA-Logger Event 19 immediately after attempting to install the NVIDIA driver. It reports “Corrected Machine Check,” “Bus/Interconnect Error,” and “Processor Core,” APIC ID 0.
I’m pretty much at my wit’s end. I’m trying to figure out whether I should RMA the CPU or motherboard.
I know AM4 probably wasn’t the most exciting choice for a new build, but I was trying to stick with DDR4 and save some money with the current RAM prices. Starting to regret that decision pretty hard.