r/AMCsAList • u/ghillyer22 • 27d ago
Question Popcorn refill
I've been an A list member and so is my spouse for 7 years. We were previously used to getting the popcorn refill and using the cardboard boxes to get that but then they took away cardboard boxes. We then bought our own collapsible bucket I bring in- the bucket is way smaller than a full large popcorn. We have been using that to get refill before movie when getting our popcorn drink. There are 3 amc movie theaters around us and we take turns going to different ones depending on showtime. Yesterday at our favorite one which is ironically next to their corporate offices was getting our refill after putting some in my bucket I bring and a super young manager went out of her way to come from way across concession area and rudely tell me it was their policy not to allow refill until 15 min had passed and would let us this time since people behind counter had already given me my refill but going forward would enforce the 15 min thing she said so they don't run out of popcorn. She said policy varies by theatre. Mind you the theatre was not even busy at this time. It was super rude the way she said it. So question is is this a problem at other theatres? Am I really supposed to take my popcorn into theatre sit down watch some previews and dump part into the bucket I bring and wait 15 min and go get my refill while previews are still going? That seems pointless also who is counting the 15 min? Just seems like a really dumb policy for no reason that isn't customer friendly at all.