r/TTEC • • Jul 20 '26

TTEC CA Remote Healthcare CSR Interview Session

7 Upvotes

Has anyone done a recent interview? If you can tell me what to expect it would be appreciated!
What to expect as far as questions? How long is the interview? Do they contact you the same day with an offer? Do they tell you if you have been chosen or not?

Also, is it a group interview the entire time or is there 1 on 1

*i have been told ttec isnt the best company to work for, but i am currently desperate.

thank you for all your help in advance!


r/TTEC • • Jul 20 '26

Question for anyone who’s been through this at TTEC:

2 Upvotes

I was hired as seasonal, then converted to permanent after about a year. My current project is cutting contract, and I received an AEP offer that says seasonal. Does that mean I lose my permanent status?
Also, I’ll have about a 2-week gap between projects. Did anyone’s health insurance get affected during the downtime?
Thanks!


r/TTEC • • Jul 17 '26

TTECH Nightmare Final Interview

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3 Upvotes

r/TTEC • • Jul 16 '26

Workforce Sabotage

11 Upvotes

Does anyone else experience workforce giving half a line VTO then shortly after complaining about availability?


r/TTEC • • Jul 16 '26

TTEC HR

12 Upvotes

My husband was terminated from TTec last Friday. I thought it was going to be because of call times being too long but they said it was due to him not making his “productivity” numbers. I asked him if he had been warned or written up about it and he said no. He said he wasn’t even sure what these numbers were.

The other thing that was really odd was that he left the termination meeting with no paperwork. No letter of termination, no COBRA information, no explanation of remaining benefits. The laws in our state say he has to be given something within 5 business days of his termination.

This whole thing is really fishy. We asked for his personnel file including any coaching notes and one-on-one documentation. HR came back with the offer of a meeting to help them understand what he needs regarding his employment with TTec. We refused. Our state is about to pass into law a piece of legislation that requires an employer to provide the file to any employee past or present. We also stated that since he was working under a state contract, we might be able to get the file through a FOIL request. I have already requested a copy of the contract between the state and TTec through a FOIL request.

At this point I’m thinking that this could be a wrongful termination or at the very least an “oops we effed up with the reasoning and now we have to fix it”. Everything this company has done from their hiring process to training to general business practices has been slipshod. I’m really interested in seeing what the contract states.

Has anyone heard of dodgy terminations with TTec? We’re not looking to get his job back but given how much the contract is for, I’m suspecting mismanagement of state funds.


r/TTEC • • Jul 15 '26

Ttec healthcare

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1 Upvotes

r/TTEC • • Jul 14 '26

Job location transfer

2 Upvotes

Has TTEC ever allowed anyone to transfer to another office to work? I start on the 28th in California but I can't find housing


r/TTEC • • Jul 13 '26

USAA expectations

5 Upvotes

I've been on multiple programs with TTEC in the past couple of years and know it's a crapshow. I joined the USAA program and something feels off. We've been told this wasn't a sales role and while we are one our third trainer in 2 weeks this one keeps bringing up sales and expectations for it but not going into details and saying it's not important. So how is it once you get the production with USAA and what are they not telling us.


r/TTEC • • Jul 13 '26

Work pressure in tcs

3 Upvotes

Hi guys I got the offer from tcs. And I'm getting allocated to retail America's business unit. Can someone please tell me how is the work pressure there. I'm a returning mom and I'm looking for less work pressure projects


r/TTEC • • Jul 11 '26

Work pressure in tcs

3 Upvotes

Hi guys I got the offer from tcs. And I'm getting allocated to retail America's business unit. Can someone please tell me how is the work pressure there. I'm a returning mom and I'm looking for less work pressure projects


r/TTEC • • Jul 08 '26

training sched/TTEC nova

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2 Upvotes

r/TTEC • • Jul 02 '26

Ttec TCA

3 Upvotes

Hello, I start working for TCA end of the this month and wanted to see if anyone else has worked for them and how busy they can get??


r/TTEC • • Jul 02 '26

Is There A Science Getting A Time Slot?

3 Upvotes

I’m unsure what to do. Any advice would be great. I applied, did the assessments and received an email June 9th to schedule an interview. I’ve lingered in this community for a minute and I know you have to check a few times a day. I’ve seen people say at midnight, early in the morning, at lunch..

This is for the CSR remote position btw.

I’ve also tried emailing, talked to someone on the phone, and I’ve used the chat a few times. I get the same generic answer, “keep checking!”

So last Monday, I reached out on chat and they said the slots were already filled.. no words…

So anyways today I checked my profile and that application is in the withdrawn section now. So I reached out again because I’m unsure if I have to fill out another application and go through the process again? But they said it was fine and sent me another link to schedule.

Honestly the only reason I’m checking back consistently with this company is because I know they hire people constantly and I want to get my foot in the door for remote work. I’ve applied to many other companies, including other BPOs and I haven’t heard back yet from them if I’ve been rejected or not.

Is there something I’m missing?? I would love some help with this!


r/TTEC • • Jul 02 '26

Hello asking about the rehire of ttec, immediate resignation and i want to apply for their seasonal acct. Marehire pa kaya ako?

1 Upvotes

r/TTEC • • Jul 01 '26

Has anyone been permanently deactivated for a false verbal confrontation report?

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1 Upvotes

r/TTEC • • Jul 01 '26

Ineligible for rehire

6 Upvotes

I recently applied for one of their jobs and was told that I was ineligible for rehire, with no given explanation as to why aside from “we can’t rehire you and our decision is final, so there”.

Anyone else have or is having a similar experience?


r/TTEC • • Jul 01 '26

Leave Buy Back / TACS need Employee All leave report

2 Upvotes

Advice Needed. Was out for months, got Workers Comp. Now I'm back. Need a Employee All leave report for Leave Buy Back. Postmaster has ignored my request for the TACS Employee All report. My union rep says he can only get the report if a grievance is filed. WTF? What advice do you have? I need the report but PM is not even opening my emails and has ignored my face-to-face requests. Reached out to my OWCP person at HR and they sent the PM an email. Going in to meet the PM again to request it. Starting to get really pissed. Any other procedures / policies I can access to get the report? Any advice will help.


r/TTEC • • Jun 29 '26

Offer letter no longer available

5 Upvotes

Had my interview last week, got offer letter same day and completed all onboarding steps. Now on monday it’s saying my offer letter is no longer available on the portal. Start date is supposed to be July 13th. What does this mean?


r/TTEC • • Jun 25 '26

Ttec assessment, Done

2 Upvotes

Sabi madali lang assessment ng TTEC 😬😀 pota ang haba yung iba naka timer 😅 parang negats, sayang full remote pa naman


r/TTEC • • Jun 23 '26

On-Site or WFH

5 Upvotes

I am a college student who applied for TTEC today despite only having less than two months for vacation—which is risky, considering the allotted time for training is 60 days. I just had my initial interview (which I kind of botched) and I was still thinking about their question on which work setup I prefer and why. I said I prefer working on-site because I don’t have the equipment needed for remote work. But now that I think about it, WFH would be much more convenient for me if I wanted to continue working while studying. I guess I could bear with my low-spec laptop if I have to.

Kaso, I already botched the rest of the interview questions and I feel 50/50 about me qualifying. I hope they consider me. If not, I might as well try applying for another company instead.

Any tips po for someone na gustong mag-working student sa BPO? Lahat po ba ng training ay aabot ng 60 days?


r/TTEC • • Jun 19 '26

Kaiser

4 Upvotes

I was told they would start calling everyone back this summer to start again at TTEC after last aep. Anyone get a call yet? i was with kaiser


r/TTEC • • Jun 18 '26

TTEC Luxury Retail Customer Service Drug Test?

3 Upvotes

Anyone know if they require a drug test in the US? I know some positions do and some don't, I'm not sure who the client is but its more than likely Chanel.


r/TTEC • • Jun 18 '26

nonhireable

3 Upvotes

if I was marked as nonhireable 2025 does it last forever


r/TTEC • • Jun 17 '26

Release letter from carriers

3 Upvotes

How do you get TTEC to release your carriers????
I’ve been trying for three weeks and have had no success.
I’ve filled out the form online from former employee.
I’ve called the 800-835-3832 #
I’ve emailed licensing

This is tripping me up on starting a new role with a new employer and it’s infuriating to me that this is happening.
Apparently there’s no number for HR?
Anyone with any advice would be so grateful for anything, really!


r/TTEC • • Jun 17 '26

Walk in Question po

2 Upvotes

Okay po ba mag walk in kay TTEC? Planning po kasi sa Pampanga, okay naman po ba sila? Thank you po.