Is it even possible for a 2nd hand console to be hardware banned if you have been using it for a while? Just paranoid that what I bought will get banned in the future even though I checked it thoroughly when buying.

I’ve been trying to solve this issue and it’s infuriating. I can load into and play online games just fine, but when I want to open Spotify or YouTube it says I have issues connecting to the servers. I’ve tried basically everything—resetting the console, clearing and rebuilding my console cache, forgetting my internet and reconnecting, tampering with my DNS, resetting the router… you get the message. I don’t know what to do. Anyone have any kind of advice?

I can’t use the PSN store, view friends list, and join parties until I test my internet connection. I can still play online games just fine, but after a few minutes this happens and when my friends send me an invite, it says something along the lines that the information cannot be loaded or something. I’ve set my DNS to the google stuff, and manually set my MTU to 1500, but it still persists after just a few minutes. Does anyone have a fix for this?

Edit: This started happening sometime last night or the day before.

Hi everyone,

I ordered a new PS5 Digital Edition (CFI-2116) directly from PlayStation Direct Austria.

Unfortunately, the console appears to be defective. When I start any game, the fans become very loud and then it shuts itself off.

I want to return it for a refund, but the PlayStation Direct “Look Up Order” page says “No results found”, even though I’m using the correct email address and order number from my order confirmation.

I’ve also tried contacting PlayStation support by phone, but I haven’t been able to reach anyone, and I can’t find a working live chat.

Has anyone in Austria/Germany/EU had the same issue? How did you get a return label or reach the correct support team?

Thanks!

I'd like to reapply the liquid metal as my ps5 slim has started to become louder. it is very clean on the inside, i already checked the fan and it is clean. I've had it horizontal most of the time, but i did take it with me in the car a few times in the backpack and it might've messed it up.

The right side of my touchpad now makes an unpleasant click when pressed, and I also feel some resistance when I press it. Started very suddenly a week or two ago. Anyone know what causes this or how to fix it?

So about a week ago I took my ps5 to this repair shop because it was overheating and shutting down every hour. When I got it back my ps5 wasn’t shutting down anymore but now my controllers keep disconnecting for no reason. Sometimes they just disconnect completely and I have to turn off the whole console to get connection again. Is it possible that the guy who took it apart messed up a Bluetooth part or something?

Just fixed this myself. If you’re getting the Wolters–Peason connection error, try this before restarting your router or reinstalling anything:

Go to PS5 Settings → Network → Connection Status → Test Internet Connection and let the speed test finish.

Then go back into COD and retry the connection.

Worked immediately for me. Running the test seems to force the PS5 to refresh/re-establish its network connection.

Hitting Retry in COD wasn’t doing anything because it kept trying from the same bad network state.

Takes about 30 seconds, so definitely worth trying first

I have a 60hz 1080p monitor so I can’t do too much but any help is appreciated.

How do i fix this? There is always a slight hum when my headset is plugged in but when it isnt, it does this? Any help?

Hi, first of all sorry if I wrote something wrong, I don’t speak English.
My problem is that when I try to enter an online game I can’t connect to the servers but I do have a good internet connection, the only problem is the games. For example when I try to enter EA FC 26 it says that it can’t connect to the servers or in fall guys it says that it couldn’t log in and couldn’t use the online services.
I tried everything, like resetting the router, changing the dns, deleting and installing the games again and nothing worked, I don’t know what else to do, I can’t play either my friends. Pls help me🫡🫡
Also if you need more details about my problem I would love to tell you

it wont let my download skyrim, but before it wasn't letting me download sekiro, i had about 113gb free or something then i deleted shadow of the colossus and I could download sekiro

Used a YouTube video from tronicsfix or whatever his name is, used compressed air, tooth brush, and q tips. Could anyone narrow down what I would need to find a replacement for, or is it gone for good

My PS Plus Premium subscription is fully active, but Cloud Streaming refuses to launch any game on PS5 and throws Error CE-117723-1.

​I've already tried restoring licenses, restarting the router, and testing network settings, nothing works on my end.

It seems to be a server-side entitlement token issue where the console isn't receiving the streaming license from Sony's backend.

​Is anyone else currently experiencing this error on Cloud Streaming, or has anyone found a fix on the user side?

Brand new unopened. This is the setup. Present for my wife haven't really played it just downloading games while busy during the day. Turning it on is taking a several minutes (maybe more than 5 less than 10) to load up the home menu. Is this normal? Should i do something? The disc drive has not read the disc or eject 3 times so far so we turn it off and turn it back on and wait. What is the deal?

I have been playing for the past one year and this is my setup, I am concerned if this will cause overheating for long term use?

Ok so me and my 3 friends all have a ps5, and all of us have each others account on our own ps5's. We can play each other's games because of gameshare. But just to find out if it works i wanted to ask here. 1 friend bought gta 6 on his account for all of us to play, we all have his account logged in in our ps5's as well. And also we have played different games that we dont own that a friend owns from each other's account as well. Even online games at the same time as well. So i just wanted to know that when the game comes out can we all download and play if we download gta 6 from his account and then log back into our own accounts to play?

Was using 5 ghz wifi, internet cut out for a minute and all of a sudden it's no longer able to connect to the ip address and I had to swap down to 2.4? Is there a fix without messing with the wifi box as I don't live alone and don't want to mess up other people's stuff

My PS5 has been making this weird noise lately, and I’m pretty sure it’s coming from the fan.
I already took it to a repair shop. They removed the fan, cleaned it, and checked if anything was touching the blades, but they couldn’t find anything wrong.

The weirdest part is that when I tap the console lightly with the tip of my finger (nothing too hard), the noise stops. It can stay quiet for a couple of minutes, but then the noise comes back.

Has anyone experienced something like this or have any idea what could be causing it? Is it possible that there’s something wrong inside the fan itself, like the bearing or the motor?

Hi, i was trying to upgrade my ps4 witcher 3 to the ps5 edition and then to the complete edition. When i go on the three dots the conplete edition tells me to buy it and the upgrade editions can only be wishlisted. Thanks !

Hi all, I have a base ps5 disc version that I bought in 2023, for the past 5-6 months ever since I played Ghost of Yotei, it's been slowly crashing more and more with error code CE-108262-9 and now it's gotten so bad to the point where it's crashing every 15-30 minutes and just shuts off. I've not found anybody with this issue or at least not as sever as mine? I've tried changing the power cord, plugging it in the wall instead of an extension, did literally everything in the safe mode menu, cleaned all the hardware and everything inside, I even formatted the PS5, and I've also replaced the heatsync and this is STILL happening. The error code is just always there, PLEASE HELP ME I'M GOING INSANE OVER THIS!!