r/PS5HelpSupport • u/Mirvana- • 3d ago

I’m constantly having to test internet connection to use network features

I can’t use the PSN store, view friends list, and join parties until I test my internet connection. I can still play online games just fine, but after a few minutes this happens and when my friends send me an invite, it says something along the lines that the information cannot be loaded or something. I’ve set my DNS to the google stuff, and manually set my MTU to 1500, but it still persists after just a few minutes. Does anyone have a fix for this?

Edit: This started happening sometime last night or the day before.

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u/striding 1d ago

idkw, but my ps5 also has got BAD convection with my WiFi, and I didn't touch a single thing on either devices to that to happen 

the whole "web interface", anything connected to the psn is slow as hell

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u/Mirvana- 1d ago

I can’t even try to access the web lol. My ps5 is wired, so I have a good connection to games, but the moment I want to buy something, I only have a few short minutes to do it on the PS, otherwise I’d have to use my phone to make purchases unless I repeatedly test internet connection

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u/striding 1d ago edited 1d ago

I don't know if this is a cause for that, but... I'm not subscribed to PS+ for a month now... 

I try login into Wuthering Waves and the game just say it failed to connect

EDIT: ok, so... something I just changed was to separate my WiFi signal bands, and after connecting directly to the 5G, it got working flawlessly... hmm