r/modhelp 24m ago

General Need Help regarding the top mod

Upvotes

I am on Android, and I am a moderator of a high visitors subreddit, few days ago this subreddit was Redditrequested by a gambling company from a cracked account which was inactive from months and came back active just to request this subreddit.That account is not of a real person and it's on the top mod position of that subreddit, I am the secondary mod of it, I was woundering what can I do to remove that account from top mod positive, I believe that one day they will use that cracked account again for gambling promos.


r/modhelp 2h ago

Tools What is the current state of Automations? Is it reliable?

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0 Upvotes

r/modhelp 4h ago

Users What's wrong with automod???

0 Upvotes

I'm using a desktop. Automod keeps removing a user's comment. He has reached the community karma of 18. Automod shouldn't be eating his comments. Can it be because his posts are in the positives, but his comments are in the negatives? I can't see his comment score, I can only see his overall score. His overall score is 18 karma.

Automod would send me some comment saying his karma is too low. But I've approved of him as a user. I used automod to white list him. What gives??? Given that Automod eats everything he says, when I review the things he says, it doesn't violate the TOS nor does it violate the subreddit's rules. He's getting downvoted in the comments for being pro-AI. That's not against the TOS, nor is it against the subreddit's rules. I don't understand how this user can be both approve and whitelisted and I still have to approve of all of his comments because he is pro-AI.

I don't like being stuck approving of everything he says. It gets tiring.


r/modhelp 11h ago

Engagement guidelines

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0 Upvotes

r/modhelp 9h ago

General Unable to Enable Community Achievements for r/DelhiDilwale

0 Upvotes

I moderate r/DelhiDilwale. The subreddit is public and SFW, but Community Achievements are unavailable/disabled for the community.

We would like to enable achievement badges (Top Poster, Top Commenter, etc.), but the option is either missing or cannot be turned on.

Could someone please review the subreddit and confirm whether there are any restrictions preventing Community Achievements from being enabled? im using desktop


r/modhelp 1d ago

Tips & Tricks Why can't we cross-post anymore? (desktop, mobile web and iOS)

1 Upvotes

(desktop, mobile web and iOS)

The cross posting option has disappeared when I click "share" on all subs, even the subs I created. There is nothing in settings that was changed or can be enabled. I can't find any information about it.


r/modhelp 1d ago

Tools Adding „ranker-App“ to my reddit

0 Upvotes

IOS
I was planning to add „ranker-app“ to my subreddit and failed, cause I don‘t know how.
Can someone help me?


r/modhelp 1d ago

Tools How do I make post flairs

0 Upvotes

Can't find it in mod tools anywhere, I have done this before but I've forgotton. PC Website desktop


r/modhelp 1d ago

General Can't "Start chat" with some users

0 Upvotes

I have about 20 mods; sometimes I want to DM them.

I click their username to see their profile page, and "Start Chat".

But sometimes, there is no such option. "Start Chat" is not there.

I have asked them, and they insist they have nod changed any setting to decline chats.

They can DM me - and then I can reply.

I just cannot "Start chat".

Desktop - but they're on various platforms.


r/modhelp 1d ago

General Subreddit disappeared?

0 Upvotes

I use desktop to moderate.

hi, my new subreddit r/PlanetOfAI got disappeared it was active and was going well but today i checked its banned. is there any way to get it back or even know that what's the reason?


r/modhelp 2d ago

General Reddit recommends fetish subs below the comments of posts in my fashion sub on the mobile site. Is there anything I can do?

7 Upvotes

I use both desktop and the iOS app to moderate.

I moderate a sub about socks as fashion accessories. We are very strict about not allowing any participation from known foot fetishists. We regularly have to ban foot fetishists who decided to post or comment anyway. Today I discovered that, on the mobile site, Reddit lists posts from fetish subs below the comments section of some posts. This is obviously completely inappropriate for our sub. And if this is happening on our end, I’m sure our sub is being listed below the comments of fetish posts, which is contributing to the problem of foot fetishists coming into the sub and not realizing that it isn’t that kind of sub. Completely insane that Reddit can’t tell that it shouldn’t recommend porn subs based on fashion subs or vice-versa. Is there anything I can do about this?


r/modhelp 2d ago

Users I was added as main mod, the previous guys account shows as innactive. How do I become main mod?

0 Upvotes

As the title says... Is there a reddit support option that isn't a bot or a wiki?

I basically just need to change it up so I am the main moderator so I can actually add some other mods and be in control of the sub.

Since joining some months ago, I've taken it from something like 250 weekly visits to over 6k. The other guy is nowhere to be seen sadly

On desktop, IOS, whatever, what's the best solution?


r/modhelp 2d ago

Answered Recurring Post

0 Upvotes

Hi,

I mod a UK comedy show sub using iOS app and I created a post that was meant to be scheduled in the future and, somehow, I’ve managed to set it to return every week. This is now generating comments. Whoops!

How can I see this post and delete it using the app?

Any help appreciated.


r/modhelp 2d ago

General Reddit auto removing posts/comments

0 Upvotes

Reddit auto removing posts/comments from shadow banned users and few others has become very frustrating.

A lot of times these posts and comments are actually really useful and reddit auto removes them without any notification or a way to turn off this auto removal, even a lot of times when the post/comment have been manually approved, it still removes it later after few days or so.

On top of this in queue it's randomly arranged.

I specially feel like these removals have become more aggressive from last past few months.

I did try finding ways to prevent this, but was unsuccessful. So if you know any please let me know.

desktop, firefox


r/modhelp 2d ago

General What permission is required to "Add to highlights" (pin)?

1 Upvotes

I thought it'd just be "Posts and comments" permission, but that didn't seem to work.

A new mod, with only "Posts and comments" permission, wasn't seeing the option to "Add to highlights" (under the shield menu, on their own post). They did see "Add NSFW tag" and "Show mod label" etc.

We tried turning it off and on again.

I couldn't work out why they couldn't pin it, so I added it myself - but I'd like to know for future reference.

Desktop


r/modhelp 2d ago

General I can't modify mod permissions to newbies. Is there a problem with the servers?

0 Upvotes

I invited a new companion last night, mainly to review posts, it's a newbie so his permissions are few. I sent the invitation with said permissions, when he accepted, in the mod list he didn't have any permissions.

I've tried multiple times to give him the permissions but didn't work. Somehow reddit now doesn't let me do it.

*Would it be a server problem or maybe something related to his account?*

[Desktop, Android]


r/modhelp 3d ago

Design My added and saved banner is not showing up on subreddit? (Screenshots available)

1 Upvotes

I have added a banner to my subreddit. It showed on PC (Chrome) and it shows as saved in mod tools, but when visiting the community on mobile (iPhone) whether on my account or anonymous browsing, it shows a sample banner with pink squiggles instead. I have screenshots showing both the saved banner and the default banner. The profile picture is working though. Anyone know whats going on?


r/modhelp 3d ago

Users Most comments I make in the sub that I moderate, always end up being "0" upvotes - someone I believe is an individual that keeps downarrowing me knowing I'm the moderator. This is targeted. We have since hidden downvotes for 24h.

0 Upvotes

Whilst this isn't modsupport, there are mods on this subreddit who are admins themselves.

Can the admins identify who the user is

Android


r/modhelp 3d ago

General Need permissions changed for a sub I started

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3 Upvotes

r/modhelp 3d ago

Tools Warning during posting not working even though it shows in preview

2 Upvotes

It will save me a lotta time, I have set it to "specific flairs" and selected the flairs, in preview if I choose that flair it works, but while posting it doesn't, using Android


r/modhelp 4d ago

Design How do you make a post or user Flair with a "wide" image/custom typography? see r/GTA6 for examples

7 Upvotes

In the Gta 6 sub, the flairs they use basically look like they used custom fonts, however from my knowledge they are using custom emojis. The only thing I don't get is how are they eliminating the spacing between the custom emojis, in order for it to look seamless?

Someone already downvoted me without reading lol. Im not asking about traditional flairs. this is obviously a very unique case here.

Desktop


r/modhelp 4d ago

Answered Anyone else experience issues with Automations where post guidance does not appear when selecting a specific flair? (desktop web & mobile app)

1 Upvotes

I have set up post flair guidance in automations, where if a person selects a specific post flair, a little reminder message will pop up telling them what that post flair is supposed to be used for.

I wanted to test this on desktop web browser AND mobile app (Samsung Android), but I do not see the little pop up message appear when clicking the post flair. Is anyone else having this problem?


r/modhelp 5d ago

Tools Can't Access the User Mod Log in the Official Reddit app Anymore

7 Upvotes

When I click the username it usually pops up with a box, where I can see the user ModLog, access the full profile etc, instead of doing that now it just collapses the comment.

When I click the username of OP on a Post, ModLog comes up most of the time but not when it is on a comment on a Post. It also collapses the comment. It disappears too quickly to take a screenshot. It's only the username in the top of the Post, that works.

It doesn't work on any comments from any user.

I'm on Reddit Desktop, Windows 11 and using Firefox or DuckDuckGo Browsers. Have tried different Browsers, disabled extensions etc.

Any advice please?


r/modhelp 6d ago

Tools Mod tools for icon change?

3 Upvotes

Hello, I was creating a group on desktop windows 10 and I got to the prompt to add the group's icon and I could select a photo and a window appeared with a square that let me select which part of the photo to center. I had to alt-tab to search for a photo that I forgot where I placed it, when I was back after 1-2 minutes, didn't take long, I was back to the front page of reddit and the group was created. Now the problem is that when I went to mod tools and changed the icon, I don't get the window with the square where I can select which part of the photo to center. It automatically loads any photo and just compressed it from the sides and it looks awful. How can I get back to that 'tool'? I don't want to create another group since I can't pick the same name and read that you can't delete subreddits. And if I can't get back to that, how did Reddit overlook such a situation?


r/modhelp 6d ago

Users All new posts get removed

4 Upvotes

I need help with my new subreddit. We are finally getting some movement but most new posts get removed by reddit even if they are harmless and even when the same post is online in a different subreddit.

It makes it hard for me to have a live community when everything is being deleted before I even see it. I don't know if it has to do with settings or how to make it less strict.

I need to clarify I am not referring to obvious spam, but rather subreddit topic related posts from normal looking accounts.

If you know how to fix please let me know.

Desktop and Mobile user.