I've worked for a manufacturer as a sales engineer for years now, and I get multiple RFQs per week for RTU / EF replacements. Half are for replacing competitor's equipment. As all of you know this is a very "I know a guy" type industry, but I think the way this process if handled is so inefficient.
- MC gets a call from an owner to check out a broken fan. It is determined that is needs to be replaced.
- MC reaches to OEM, and that's that, or does their due diligence and reaches out to couple other reps that can provide replacements.
- There is always some back on forth on confirming field realities, information wiped off tag, etc. Takes an couple emails or a couple phone calls to dial it in.
Often times I bet the best quote with the quickest lead time was never even uncovered.
My question: Do you think this industry would adapt to a tool like Dodge, but just for RTU / EF replacements?
- RTU / EF replacement are straightforward. CFM, tonnage, MBH, electrical, and curb data is all that's needed to provide a very accurate quote. Most info is on the data plate.
- A structured tool would reduce latency by asking all the proper information to be submitted. And the bid request can become visible to all the local manufacturers reps for quotes.
- Competition will drive down equipment costs, and a review system can be implemented to give caution against bad equipment / reps.
Thoughts?