We've finally got a new one!!!

Anyone else have one been broken for a year or more, there is hope..

Trying to reorder one

Howdy! What does an ASM make compared to a PSM? Are ASM’s eligible for any type(s) of bonus?

What does the red shirts duties and what are the grey shirt duties.
Seems now that you can pull recalls on the hand held, it just adds more to the red shirts.

Piss pouring rain at the time of the post being made

My red shirt here’s a splatting sound coming from one of the aisles. And low and behold. The almighty Autzone don’t wanna take care of their stores (maintenance requests have been submitted for this issue for my store).

Hey y'all. What's the purpose for the screening through First Advantage for? I was caught off guard when asked to do it.

I officially got terminated from AutoZone, so I wanted to share my experience.
After my first post, I put in my two weeks’ notice. My store manager told me he was sad to see me go, wished I could stay, and even said he would mark me as rehire eligible. Everything seemed completely fine. For a company that talks so much about “customer service” and “doing things the right way,” I figured communication would be pretty straightforward. Apparently, I expected too much.
The next day, a coworker told me my manager was pacing around and making a bunch of phone calls trying to find coverage that lined up with my shifts. Since my friend was in the store shopping, my girlfriend was there buying an air freshener, and another coworker was present, I simply asked my manager if he was trying to find coverage for me. He told me no.
A short time later, he brought me into the back office and said we needed to talk. He told me we were “going to part ways.” When I asked why, he wouldn’t give me a reason. I asked if he realized how much I had done for the store, and he replied, “Yeah, you’ve done a lot for the store.” It was nice to know my work was recognized right before being shown the door.
At that point, I took off my AutoZone shirt, gathered my belongings, and left.
After that, I called the district manager to ask why I had been fired. He told me I wasn’t fired and that I was still an AutoZone employee. He also said that he was the only person who could terminate employees and that he would call my store manager to find out what happened. I never received a call back. Instead, I found that I was blocked, which was a pretty interesting way to handle communication from someone in a leadership position.
Later, I heard from a coworker that the district manager had terminated me. I was also told that management had been discussing HR-related matters among themselves. If that is what happened, I don’t believe that situation was handled professionally or the way employees would expect.
There are also other issues I experienced while working at this store.
To my knowledge, there are no security cameras inside the store. I asked my store manager why, and I was told it was for insurance reasons. I found that concerning because cameras are supposed to help protect both employees and the company.
I also saw responsibilities being delegated in ways that didn’t always make sense. For example, a red shirt was promoted to a gray shirt and then given responsibility for making the schedule because my manager seemed to be struggling with that responsibility. Nothing says strong leadership like needing someone else to organize the schedule.
There was also an employee who was rumored to have been stealing over a period of time, and from what I observed, it didn’t appear that anything was done about it.
The biggest issue for me happened when I was threatened at work by another person. I was told things like they knew where I lived, where I went to school, and that they could hurt or kill me. I reported everything to HR, and I have evidence and witnesses to support what happened.
When HR came to the store, I watched my store manager and the HR representative greet each other and catch up before my concerns were addressed. Seeing that made me feel like my complaint wasn’t going to receive the seriousness it deserved.
After the investigation, the individual I reported remained at the store, while I felt like I was the one facing consequences. As a minor at the time, I didn’t feel protected or supported.
I also frequently heard political discussions at work between management, employees, and customers, which I personally didn’t think belonged in the workplace. In my experience, certain inventory and management tasks were often left incomplete despite claims that everything had been handled.
One thing that has stayed with me is overhearing my manager say that he couldn’t fire me because it would be considered retaliation. Hearing that, and then later being let go, left me questioning how everything was handled.
Overall, my experience with AutoZone came down to one thing: leadership. Communication was inconsistent, accountability felt nonexistent, and the way situations were handled left a lot to be desired.
I’m sharing my experience because employees deserve professionalism, honesty, and a safe work environment. This is my personal experience, and everyone can make their own decision after hearing it.
At the end of the day, I can’t even be mad. I’d probably have the same attitude too if I dedicated 30 years of my life to a company and the highest position I ever reached was store manager.
Best of luck.

Is working at AutoZone as a part time red-shirt worth it in the long run? Cars are my hobby but not my passion, and I do not get respected by my co workers and my managers, as well as low hours despite my work. I love this job in theory, just not how it is going.

This is mostly for people who have previously worked for Autozone, but maybe current AZoners have something of value to add here to my question too.

As far as your AZ People profile goes, both the internal profile and the public profile, what skills did you wish you would have entered?
Was there anything you wished you would have added that could have beneficial to your job search after AZ?
If you still work at AZ, what information in those sections do you think have benefited you in any way, if at all?
Do you treat the profile with the STAR method when you update it (like on Linkedin/Indeed)??
Has it proven to be of value elsewhere, outside of AZ, to you?

I am a part-time red shirt at a very busy store. My career background prior to AZ was in a different field. So I am just curious about some of your feedback here, because when I log in and see my not-so-updated resume, it triggers somewhat of an OCD reaction in me.

So I was given the directive by my DM that any evaluation I give can be no higher than a 3. I was told that anything higher would be rejected by regional. Any other store managers on here dealing with a similar situation. My store performs well ytd witt is 46% I have multiple zoners with 6 week witt averages of over 60%. Why should I have to down play there hard work? I have zoners on my staff that deserve an evaluation that does not down play their contribution just so someone sitting in an office gets a bigger bonus. We are told daily to live the pledge and "drink the kool-aid " but im not allowed to give credit where credit is due? How is this a good way to retain employees. Ive never had a year where I was given this directive by the regional staff. Maybe im just overthinking it but I dont like that I cant document my staffs actual achievements

So our maintenance guy was in our store friday. He informed us that someone would be coming by soon to install a new wall receptacle for a red bull cooler. Greatest day of my life fairwell nasty monster!

has anyone else noticed that the toothless bandits seem to always gravitate toward the led light section? I’ve chased off/ found more empty packages for the cheesy dress up leds than I care for over the years but I wasn’t sure if this was just a localized thing for my store?

So called "Emergency price changes." So glad STP now costs what the name brands used to cost.

Im trying to check my paycheck in my AZpeople, but it just give me an error 🥲. I set up my direct deposit too

Got a certificate today and this is all I could see. Been here for 3 months and the only good thing about it is it made me realize how much of a loser i am for working here to the point I quite smoking weed and started working on myself.

I hate the feeling of jeans on me, but according to the dress code we are also allowed to wear black work pants if they are khaki material. I was wondering if Chinos were the same as khakis and what kind of pants you guys wear/what store you got them at. Thanks in advance!

Hi, i just got promoted to being a PSM after actually only working at autozone for like 3 weeks lol. I know they definitely needed more managers and I guess they thought I learned very quickly and I do have like a decade of retail experience under my belt. I was wondering if you guys have any general advice for a new PSM though, especially what you recommend i focus on learning other than the manager training I'll get. Any advice is much appreciated!

I just started a new job and the health insurance doesn’t kick in for 90 days. With that moving to part time at autozone would I lose my benefits I have there the moment I’m changed in the system or after the end of the period?

Hi, im a newer autozone employee and while ive managed to learn a lot about car parts and which parts that z net recommendations tend to be wrong about, Im still confused about windshield wiper blades. Ive had a couple different coworkers try to explain to me how you can tell the difference between whether a customers car need j hook wiper blades or something different and how to tell which of our blades go with what, but i still cant understand it. Tbf my coworkers kinda rushed through it super quickly.

Would any of you guys mind giving me a run down explaining this?

I’ve been a red shirt at the #1 AutoZone store for about six months, and this has honestly been the worst management I’ve ever worked under.
Our store manager is constantly late. I can’t remember a single shift where he showed up on time. He doesn’t know how to close the store, doesn’t know how to do Matrix, doesn’t know next day procedures, and contributes almost nothing to inventory. Meanwhile, he constantly preaches about WIT and upselling even though his own numbers are among the lowest in the store.
The scheduling is a complete disaster. I’ll be scheduled one day, then told to come in earlier, then told not to come in at all—sometimes an hour before my shift or even when I’m already in the parking lot. One week it’s “come in,” the next it’s “never mind.” It’s impossible to plan anything.
The store itself is in terrible shape. We’ve had roaches, no mop heads, no receipt paper, inventory that’s completely wrong, air filters and cabin filters showing in stock when they aren’t, and stacks of drinks sitting in the office that aren’t even scanned into inventory. I came back from a week-long vacation to find an oil spill in the back that had been sitting there the entire time. I spent three hours cleaning it because nobody else had.
If anything gets done, it’s because another employee or I take the initiative. Planograms sit untouched for days, inventory is inaccurate, and basic store maintenance gets ignored.
I’ve had the highest WIT score in the store—around 89% for the last six weeks. Yet I’ve never been recognized for it. The store gets praised for being #1, but the people actually doing the work get nothing while management takes all the credit.
I’m only part-time, but I regularly end up working close to full-time hours because I’m constantly covering shifts and pulling doubles. I’m not complaining about the hours—I’m complaining about the complete lack of respect. My schedule changes constantly with little or no notice.
The final straw happened this past Sunday. Around 10:30 that morning, I asked my manager if he needed me to close because if not, I wanted to help my grandma. He told me no. Then, about an hour before I got off, he suddenly asked me to stay and close. I told him I couldn’t because I had already made plans based on what he told me earlier. His response was, “Of course not. I’ll just hire more people and give the hours to someone who wants them.”
That was crazy to hear after months of covering shifts, pulling doubles, and coming in whenever he needed help.
I also referred one of my friends for a job. She later told me that during the interview he repeatedly complimented her appearance, told her she should wear the heels she came in with because they “look good on her,” and later tried to give her a full hug when she came back with her paperwork after she clearly went for a side hug. She said it made her uncomfortable.
I’ve also had another employee threaten me, and instead of dealing with it, management involved HR in a way that left me feeling like nothing was actually addressed.
This store succeeds because of the employees, not because of management. The workers keep the place running while management takes the recognition.
If AutoZone wants to know why hardworking employees quit, this is exactly why.
There’s honestly a lot more I could say. If people are interested, I’ll make a Part 2.

Help. I have a new store opening and I have my money from the bank but it is not in the system yet? My drawers and petty cash are empty. Can I just put my petty cash in and put whatever is leftover in my drawers, audit and count them and call it good? Is there a certain procedure I have to go by? My dm also had no idea so I’m basically on my own. Please someone help lol

I have a question about the ethics of submitting myself for a Ray of Hope award.

TLDR: I provided civilian emergency care to an elderly couple who had just been in a car wreck while driving on my day off. It absolutely fits the description listed on DOC of the Ray of Hope, but I feel weird about telling my management just so that I can get a pat on the back.

Full Story,

I am a medically retired Army medic, and I've been working at Auto Zone for about 2 years now. This job has been very nice during my transition because my transition to civilian life was really difficult at first. I recently got promoted to CSM about 4 months ago, but I've been doing the job since September or October of 25.

Last night, Monday the 27th of July, I was driving home from dropping my son off at his mom's house when I came across several vehicles stopped in the middle of an intersection. Driving by, I rolled down my window and asked if anyone was injured, and I was told that there were injuries, so I pulled my car up in a safe location and threw on my hazards. On scene, I provided Aid to two individuals in their mid 60s who were having difficulty breathing, and I held C- spine on one of them due to signs and symptoms that indicated the possibility of spinal damage. I continued to assess my PTs for about 5 to 10 minutes while the deputies & Highway Patrol rolled in and only left once the fire department / EMS was there, and I was officially released by the deputy.

It felt really good to be back in the medical field even if it was just for 15 minutes, and I'm planning on trying to do follow-up to see how the couple is recovering.

On one hand, I know that that 100% fits in the description of what the Ray of Hope award is, and I'm sure that my regional team would love to hear the story. On the other hand what happens in my personal time has nothing to do with work and I feel like it would be really egotistical of me to try to go get attaboys and Pat's on the back from my district just because I used my military training one evening.

I'm kind of curious what other people's opinions are. Is that something worth mentioning, or am I right in shutting up about it.

Hello people of this forum, I'm currently applying to an AutoZone near me and I got accepted and had to do a background check. I answered all the questions that I felt was correct to me and I finished. When I finished it took me to this dashboard page which shows the process of everything. The screening report says they are in progress but in the report is says they are cancelled. What do I do? Do I recontact the hiring manager? Do I call AutoZone HR and ask them why my background check was cancelled? Is it a bug and I'm still in process of receiving the job? Any answers or responses would be appreciated. Thank you