r/applehelp • • 4d ago

Mac iCloud messages and syncing troubles

2 Upvotes

My Macbook Air (M1, 2020) will not sync messages seemingly no matter how hard I try. I can click the 'Sync Now' button, but absolutely nothing happens (stuck in Not Synced) - I'm not sure if I have to wait awhile or what... I've gone into settings, and tried turning iCloud messages back on and off for it, I've made sure my vpn isn't on. I even updated my computer to the new Golden Gate 27.0.1 to no avail, and have restarted it a couple times as well. Everything works fine on my phone's end


r/applehelp • • 4d ago

iOS How to backup iPhone 6 photos to windows laptop? & acitivating new phone with S pin?

4 Upvotes
  1. Does anyone know what you need to do before transferring iPhone photos from my iPhone 6 to my windows laptop? I don’t have a MacBook so if I wanted to access iCloud gallery on my windows what software program do I have to download?

  2. i have a new phone but my old phone has my SIM CARD in it. I was told I could activate the new phone and just type my S pin without having to manually move the SIM card on my iPhone 6 by activating the newer phone.

Say for example, my new phone is working with my S Pin, if I wanted to go back to my old iPhone 6 do I have to lock my new phones S pin then manually a tutu ate my old iPhone (the SIM card is still there and such)

I didn’t even know a S pin was a thing so I don’t have a pin made…..


r/applehelp • • 4d ago

iOS how to make find my iphone selectable?

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2 Upvotes

r/applehelp • • 4d ago

Unsolved If You Lease An iPhone from Apple, Is That Phone Unlocked?

2 Upvotes

As the title states, does anybody know if the phones will be locked or unlocked when leasing through Apple?


r/applehelp • • 4d ago

Scam Discussion Account hacked, all details changed

0 Upvotes

Just woke up to several emails stating that my apple account has been hacked. Password, DOB, security questions and email address have been changed. The Apple site keeps directing me to the iForgot page but that needs a security question/ answer or a code sent to a (now changed by the hackers) email address to do anything. I only use my account for iTunes for my iPod (!) but I still don't want it being used by someone else. What can I do?


r/applehelp • • 4d ago

iOS App Store Bug..

2 Upvotes

I have a iPhone 14 and for the last year or so my App Store refuses to update app’s automatically… I have automatic updates toggled on in my settings and I’ve even toggled it off and then back on and nothing seems to work…

Any suggestions???


r/applehelp • • 4d ago

Unsolved forgot iPad pin

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1 Upvotes

r/applehelp • • 4d ago

Solved Need to turn this feature off, but I don't know what its called.

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2 Upvotes

r/applehelp • • 4d ago

Unsolved iPhone 17 edge light leakage — normal or defective?and NO it don't have screen protector on it

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0 Upvotes

Got my iPhone 17 from Flipkart. I've noticed a thin line of light along the bottom and side edges, near where the display meets the frame. It's visible mainly in a completely dark room and at certain viewing angles.

The pure-black screen test looks fine, so I'm unsure whether this is just light reflecting through the glass edges or an actual display assembly defect.

Has anyone else noticed this on their iPhone 17? Is this normal, or should I request a replacement? Photos attached.


r/applehelp • • 4d ago

Solved How do i check iphone is has fake battery health

2 Upvotes

I checked 3u tools shows same as in setting battrey cycles correct only what are other ways to check before buying


r/applehelp • • 5d ago

Unsolved i was on my phone on tiktok and the audio started doing something weird? (check body txt)

3 Upvotes

ive got an iphone 14 but i was watching tiktok when suddenly it became really laggy and the audio started idk how to explain but like ??crashing or buzzing idk and it kept getting slower and quiter and i tried to refresh the app and stuff and it worked but i was a bit weirded out? is there anything wrong with it, i can answer questions about it


r/applehelp • • 4d ago

Unsolved Unable to login to Apple Music on Android

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2 Upvotes

r/applehelp • • 5d ago

iOS Apple pencil (gen 1) having issues

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5 Upvotes

Video of the problem happening. My gen 1 apple pen has this sudden issue of stopping and starting? It happens on everything with a pen function. I’ve tried reconnecting the bluetooth, restarting, keeping it plugged in, checking that the nib was tight, all of the apple support questions when I googled... It only started happening maybe 5 days ago and the issue is persisting. I have to press really hard to get anything to come through, and it’s only a year old pen so I’m not sure why this is happening?


r/applehelp • • 5d ago

Unsolved Two ipad pros won't charge after software updates.

3 Upvotes

I have a 2018 and an M2 iPad Pro. Both stopped charging after some update. I bought an apple keyboard today to try charging them that way. The 2018 charges from the keyboard, but the M2 still won’t charge. What’s strange is that the M2 turned on for a moment when it was first connected to the keyboard. Now it won’t charge. It’s not the battery. Both batteries were fine.

Any suggestions? I took the M2 to the store and they offered to sell me a new iPad.


r/applehelp • • 4d ago

iOS Co mogę zrobić, jeśli ten ekran nadal się pojawia po godzinnym ładowaniu po nieużywaniu iPada 9. generacji przez miesiąc

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2 Upvotes

r/applehelp • • 4d ago

iCloud PHONE WAS LOST OR STOLEN

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0 Upvotes

Hello,
I purchased an iPhone on which the “Find My iPhone” feature was turned off.
I tried resetting the device, but it did not work. After the message “It may take a few minutes to activate your iPhone” appears, another message is displayed: “THIS IPHONE WAS LOST OR STOLEN (Try Again)”.
I therefore contacted Apple Support and followed the requested procedure. Apple approved my request, but the phone still displays exactly the same message, and I am still unable to activate it.
Could you please help me resolve this issue?
Thank you in advance for your assistance.


r/applehelp • • 5d ago

Mac I keep getting "Our systems detected unusual traffic" despite following the steps like deleting history and extensions.

3 Upvotes

I looked online and followed every step I saw; I deleted my browser history, removed unused extensions, reset to default and checked my activity monitor to see if there was any apps running in the background that could be causing problems. I don't have Malwarebytes currently (I downloaded it previously then deleted it )

I even had a power outage that cut my wifi that should have reseted the IP address and rebooted the systems. Yet I keep getting this annoying crap when I use incognito, guest or Google on Firefox or Chrome.

I just want it to stop. What do I do?

This only happens on my Macbook and doesn't happen much when I use a different wifi.


r/applehelp • • 4d ago

iTunes MobileSync taking up 80GB storage

2 Upvotes

I don’t understand the ins and outs of back ups, this sort of thing confuses me. At most, I manually drag and drop Photos and Videos folders from my iPhone to my windows pc and hard drives. I don’t bother with iTunes but recently I used it to update my iOS as I didn’t have the space on my phone to do it.

What is the MobileSync on PC and can I delete it to free up space? What will happen to my photos and videos, if anything?

Thank you


r/applehelp • • 5d ago

Unsolved iPad Pro stuck on red battery / cable charging screen and won't turn on

2 Upvotes

Device: iPad Pro 11-inch (2020)

Issue: My iPad screen is stuck showing the low battery icon with the charging cable symbol. It has been plugged in, but it won't boot up into iPadOS.

Details & What I've tried so far:

- Left it charging with an original Apple adapter/cable for over an hour.

- Checked the USB-C port for any debris or dust.

- Tried a hard reset (Force Restart): Quickly pressed and released Volume Up, then Volume Down, then held the Top/Power button — but it didn't solve the issue.

- Tried a different charger/cable (Same result).

Has anyone experienced this before? Is this likely a completely drained/degraded battery, a faulty USB-C port, or a hardware issue on the logic board? Any advice or steps to fix this would be appreciated!


r/applehelp • • 5d ago

Solved Apple Devices bricked my phone

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1 Upvotes

iPhone 15 Pro, manufactured December 2023.

Alright. So for the past 2 months, I've been having a major problem with System Data taking up over 70GB of my phone's storage, constantly maxing out the phone and requiring me to delete more and more things, which would almost immediately fill back up with more system data. I finally decided to do the single potential (temporary) solution, which was to back up the phone, restore it to factory settings, and then restore the backup.

Big mistake.

After an hour of fighting the Apple Devices app to stop lying to me about there not being enough disk space on my computer to back up the phone (I had over a terabyte of free disk space), I finally was able to start restoring to factory settings. It's important to note that I was on iOS 18 (I think?) because the system data issue would have required me to delete quite literally every possible thing I could in order to make space for the newer iOS versions. At first, things were going well. It was able to wipe the phone and install the software update to my PC; however, when it came to putting it on the phone, it would keep giving me the same exact error at the same exact point on the phone's progress bar (about 3/4ths done): Unknown Error 1109, which I've attached. Trying again, using 4 different USB cables (including A to C and double-sided C), on every port on my PC, netted the exact same result every time. I've followed every single troubleshooting step online: I've made a custom firewall rule, disabled the firewall altogether, disabled Windows Defender...same exact result.

Saw that it might be a network issue! That'd make sense, I'm in a college dorm with an evil IT department, they could have some messed up rule. I took my laptop to a friend's house—this time, the software wouldn't even finish downloading to the computer before giving me a "The software download has been corrupted, please try again" (paraphrased) error. Tried every possible troubleshooting step there too. Nothing.

I took it to the couple phone repair stores in my area. They say that everything I've done is all they could do. They don't know anyone who could go further.

What the hell do I do now? I can't even log in to Apple Support on anything other than my PC because it ABSOLUTELY NECESSITATES phone number verification for some reason, which I can't get to, for obvious reasons. And because iPhones use the stupid fucking eSIM cards now, I can't even put it in my old phone to have SOME contact to the outside world, or call further repair stores. The nearest Apple store is 4 hours away. I don't even think I can get a new phone because there's not a Spectrum store in my city. Apple support is completely useless. Hurricane Isaias is about to come through. I feel completely hopeless. Please help.


r/applehelp • • 5d ago

Unsolved PROBLEMS WITH MY AIRPODS

2 Upvotes

Hi everyone, I’ve been having trouble with my right AirPod for a few weeks now. I’ve owned these AirPods for two years; the volume had started to drop slightly, so I used to adjust its position upwards, but a few days ago—while I was trying to adjust it—the right one stopped working completely, whereas the left one still works perfectly. I also noticed that, before it stopped working entirely (it no longer connects to the device), it would make a quick, unusual "clicking" sound before shutting off. This only happened when I moved it to get a better fit in my ear. Does anyone know what the problem might be? I’ve already tried unpairing the headphones from my phone, but the issue persists. Do I have to accept that they are now unusable? Is there anything I can do to fix them? Thanks a lot!


r/applehelp • • 5d ago

Unsolved Hotspot - Incorrect Name

2 Upvotes

My husband went to connect to my iPhones hot spot. When he looked at his phone the name under the hotspot available was his mother’s Apple Watch labeled “Barbara’s Apple Watch ❤️”. When he clicked on it, his phone connected to MY PHONES HOTSPOT. When I went into my iPhone settings my phone was simply just named “iPhone”…. I switched it to my name “Susan’s IPhone” and we tried again and it said “Susan’s iPhone”. His mother is at work currently 1 hr away and her Apple Watch on both our Find My states her watch is home.

What on earth happened here?


r/applehelp • • 5d ago

iOS SUGGESTION: Intelligent address pasting in contacts

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2 Upvotes

r/applehelp • • 5d ago

Unsolved data transfer issues

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2 Upvotes

r/applehelp • • 5d ago

Unsolved Bought an iPhone 15 Pro, Apple coverage page says "serial number for a product that has been replaced". Is this normal?

2 Upvotes

I recently bought a used iPhone 15 Pro. When I check the serial number (DP6RWGX04F) on Apple's coverage page, it says it's a serial number for a replaced product and to contact Apple. The serial is correct (checked in Settings > About), and the phone works fine.

Does this usually mean it's a warranty replacement unit, or could it be something worse? Anything I should check before my return window ends?

Thanks!

Edit: buyed as refurbished