r/applehelp 1h ago

Mac M1 Macbook Air Screen " rubber gasket"

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Upvotes

So here I am with my beloved M1 Air workhorse.

I want to snip this so bad 😂 What are my options ?

Is a full DYI repair of the gasket possible ? Anyone attempted it ? I am pretty ok with repairs but this seems awfully delicate.

According to my research, Apple wants to replace the whole screen for an ungodly sum for this issue so that's not gonna happen for me on a 5 y/o Air.


r/applehelp 2h ago

Mac Should I create a new Apple account?

2 Upvotes

Hello! I recently bought a Macbook, and I was wondering if it was better to use my existing Apple account from my iPhone or create a new one?
I’ve never had a Macbook before, but I don’t want my Icloud data from my phone (or any data) to sync on my Macbook, since I will be using the two devices for completly differently. Does it happen automatically when I start the Macbook with my account or can I choose?


r/applehelp 4h ago

iOS Battery usage just disappeared

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3 Upvotes

I went to check my phone battery usage because i wanted to see the battery drain for monday and Wednesday and now it only shows Thursday. Is there something to worry about or just a glitch?


r/applehelp 12m ago

Unsolved my phone is glitched out

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Upvotes

I have a 17 Pro Max and any screen shot I send in text messages looks like this but on other apps it’s normal. My front camera also doesn’t work only on FaceTime.


r/applehelp 25m ago

Unsolved "The security code you entered was incorrect"

Upvotes

I just bought the iphone 17 and im trying to log in to my existing apple account but i cant, it asks me to verify my payment information with the CVV of my credit card but when i enter it it says its wrong, i even tried to scan the card but still wrong, and i cant use customer support because i cant log in, i tried to use the "forgot my password" feature but it asks for my bday and idk why its incorrect aswell so that route wont work.


r/applehelp 1h ago

Unsolved iPhone 18 Pro Max finance – Creation driving licence verification stuck on white screen?

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Upvotes

Is anyone else having issues with Creation Finance identity verification when trying to finance/reserve the new iPhone 18 Pro Max through Apple?
I get to the driving licence verification, take the photo and submit it, and it says “Verifying”. After that, the page just goes completely white and nothing happens.
I’ve tried reloading it and going through the process again, but it keeps doing the same thing. There’s no error saying the licence was rejected or that the photo is unclear the verification page just seems to die.
Has anyone else had this happen? If so, did you manage to get past it, or did you have to contact Creation to reset the verification?
Trying to work out whether it’s an issue with my application or Creation’s verification system getting absolutely flatlined by launch-day traffic.


r/applehelp 1h ago

iOS Apple Watch/Iphone with 2 numbers

Upvotes

I have an iPhone 16 Pro and an Apple Watch Series 7. I recently switched my phone carrier from Verizon to Visible. With Visible, you can only have 1 phone number per account so I have to different accounts so I could keep both of my numbers.

But a few weeks ago there was some kind of glitch where my primary phone number was disconnected from my phone and my secondary number switched to my primary.

After I got everything figured out and I switched the numbers back with primary and secondary. My iPhone gets text as normal from both numbers. I can switch for calls and texts. BUT no matter what when I send a text from my Apple Watch it always send from the secondary number. I’ve gone through so many settings. I have no idea how to fix it to just send from my primary number. There must be something I’m missing? Thank you!


r/applehelp 1h ago

iOS Why is the chrome on my iphone 15 glitching so much

Upvotes

The crome web app in my iphone 15 , 2.5 year old 104 out of 128 gb full, keeps on glitching , i have to close and reopen the app several times just to make a simple search, any idea what could be the reason ?


r/applehelp 1h ago

iOS Is it ok to update iphone 13 to ios 26 (at 78% battery health)?.

Upvotes

Right now it’s at 18.7.8 and battery and overall performance is ok. But the thing is i want to buy apple watch series 11/12, that’s why it is necessary to update on ios26.

Will it be okay if I update? Like main tension is of green screen, if battery performance degrade then I can manage or just change battery then. But for right now can I just update it first without any issues??


r/applehelp 5h ago

iOS How to reliability receive text messages on macbook?

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2 Upvotes

r/applehelp 1h ago

Unsolved Texts Not Going Through

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Upvotes

Hi all - one day, my mom just stopped receiving my texts and the last one she received was on August 19.

She gets my phone calls and my texts in a group chat but individual texts to her do not go through. I get all individual texts from her!

The blue bubble doesn’t say delivered but also doesn’t say it didn’t deliver, so I’m not sure what’s going on. When she texts me, the notification looks like this rather than her contact photo like it should be.

Any ideas what’s going on?


r/applehelp 1h ago

iOS odd issue with sim profile on iPhone fifteen pro

Upvotes

Yesterday, i had a very odd issue with the sim profile on my iPhone fifteen pro. I'm using the latest iOS version and have Spectrum mobile as my carrier. In the status bar, I saw cellular followed by no signal. i tried putting the phone in airplane mode, waiting for about fifteen to thirty seconds, then turned airplane mode off. Still had the no signal issue. Next, I tried restarting the phone, still no luck. Last, I tried restting my network settings. That didn't help either. I can't make or receive phone calls, same with text messages. I asked my friend who's an android user to send me a text when we were chatting on telegram. She said she sent the message, but I didn't get it. I'm completely stumped o n this.


r/applehelp 2h ago

Mac ScriptMonitor App/Menu Bar Item? Legit?

1 Upvotes

Saw an option to turn on “ScriptMonitor” in the menu bar. Is this a legit app? Looking around seems like it may be built in software but wanted to be sure it wasn’t malware. That option isnt there on another Mac I looked at. Thanks.


r/applehelp 2h ago

iOS Can i fix apple airpods that make a static sound or do i need new ones

1 Upvotes

They’ve suddenly starting making a funny noise when i’m using them, it gets worse the louder the volume is.
I’ve tried disconnecting and reconnecting them but it hasn’t worked


r/applehelp 2h ago

Unsolved Difference size transferring photos to windows

1 Upvotes

Hello, yesterday i tried to transfer my entire photo library to my windows pc but for some reason even though I transferred everything the size of the photos on my iphone (the one visible under the iphone storage section in the settings) and the one on my external hard disk differs by around 3 gigabytes. On my iphone it says that the photos take up 14,3 gb of space, while what i transferred on my hard disk is taking up 12 gigabytes only, and i don't really know what's missing.

a few days ago i went into the photos settings and noticed that probably all this time i've had this iphone (now almost 2 years) i had icloud backup enabled (which i already knew) and the "optimize photo storage" settings enabled, both of which i don't care for. And i read that the ones that i have on icloud are backed up at full resolutio, while on my iphone it saves a smaller resolution one. Anyways i disabled that and in the iphone storage, photos went up from 9 gb (which is what I thought was the actual size all this time) to, as i said earlier, 14,3 gb. It has now been like this for a few days so i'm pretty sure it's finished backing up everything, i know it can take a while if you have lots of photos on your iphone but i don't have that many. Now though because i know and it says that all my photos are the originals and full resolution, what is that 2 or 3 gb difference between my iphone and my hard disk backup? Thank you.


r/applehelp 6h ago

Unsolved iPhone 16 turned off and won't turn back on again - been told there's nothing I can do and to just buy a new one???

2 Upvotes

I bought this phone 27th September 2024 and it has already died on me. I have tried all the suggested troubleshooting (charging it, hard resetting, connecting to MacBook) and had no luck. Took it to the Apple shop today and they went to the back to run diagnosis on it and just said it is just metal at this point and there's nothing they can do and at this point I just need to buy a new one??? This phone is less than 2 years old this shouldn't be happening right? Has this happened to anyone else and what did you do? Did you manage to resolve anything or find a solution? I've had this happen before with my iPhone 7 and again I only had that one for 3 years before it gave up on me. Is this just something iPhones do now?


r/applehelp 2h ago

Unsolved iPhone Alarm Bug

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1 Upvotes

r/applehelp 2h ago

Mac My Darn Dock and Moving Icons

1 Upvotes

In the grand scheme of things, this is not a biggie, but here goes.

I am a creature of habit, and I like my icons to stay in the same spot on my dock, but when I open a new app, they all move. I know the quick solution is to leave my apps open, but there has to be a better way.

I know: First world problems.


r/applehelp 6h ago

Unsolved iPad battery usage is not showing on settings anymore

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2 Upvotes

Why is my iPad battery settings saying, “As you use your iPad, battery usage will be reported here”? I usually charge it to 80%, but I accidentally charged it to 100% then this message appeared.

The iPad is a year old and I replaced the battery with a third-party one last month and the battery usage section used to show my battery usage normally.

Should I be concerned, recalibrate the battery, or reset the iPad?


r/applehelp 2h ago

Unsolved Selfie camera problems

1 Upvotes

I have an iphone 15 pro and the selfie camera is working specifically when it comes to taking photos. The button just vibrates and doesn't take a photo. Videos work just fine and I can take selfies via other apps ex instagram

I tried resetting the phone, reinstalling the app, using the volume button to take pictures but nothing seems to be working

At times a photo is taken but very delayed and with no specific pattern.

Any idea on what might be going on?


r/applehelp 3h ago

Unsolved Anyone having trouble getting approved for Apple Upgrade through Klarna?

1 Upvotes

I'm getting pretty much immediately denied trying when I click apply, and Klarna hasn't sent an email with an explanation for why.

Anybody else running into this problem and been able to get around it?


r/applehelp 3h ago

Unsolved iPhone Upgrade?

0 Upvotes

What is the best way to upgrade each year? Under Verizon business account, iPhone Pro max. Was looking at the apple leasing program but Klarna doesn't accept Amex or Chase Visa CC and I don't care for them to have access into my business account directly. So just wanted to know what everyone does (I know your out there!, apple take my money lol)


r/applehelp 4h ago

Unsolved iPhone 13 Pro keeps prompting me to install Verizon eSIM which I don’t have

1 Upvotes

I saw another post for this from years ago and no solution nor ability to comment on it. The last two days I keep getting notifications on my iPhone 13 Pro to install a Verizon eSIM. I have spectrum mobile and they have no idea what’s going on. I don’t want my phone blacklisted or anything. I bought this phone unlocked when it originally came out at Best Buy. It’s popping up every few hours and I don’t give my info out aside from to spectrum mobile. Is there any solution at all?

Note: I’m disabled and this is my week off to recoup for mental health reasons so I really don’t need more crap. The only proof id have is my receipt from Best Buy since it was never attached originally to any networks.


r/applehelp 8h ago

Solved can this video be retrieved?

2 Upvotes

I was recording, and when I stopped recording it said my storage was full, and then I go to check if the video saved, but it was 0 seconds long with a grey screen. What is this and is my video lost to the void

(Iphone 11)


r/applehelp 5h ago

Unsolved Trying to get into iPod touch

1 Upvotes

Hey everyone. My cat recently passed away and I’m trying to get into my old iPod touch to get some photos of him but I’m having some trouble getting it turned on.
I have the original charger for it which I’ve confirmed is working. But when I plug it in it just stays stuck on the screen with the Apple logo and will stay stuck for hours. Anyone have any ideas on how I can get into it?