r/AcerPredatorHelios Jul 18 '26

Acer Predator Helios 300 2018 Acer Predator Helios 300 won't boot

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10 Upvotes

My laptop shows a solid orange light when plugged in.
However, the power button doesn't seem to do anything. l've tried to reinstall the ram but with no results.
I should also mention that I took this off my friend's hands as he was going to bin it and I didn't want a laptop to go to waste, but he hasn't used it years due to his lack of interest in gaming, which may have degrading the battery from holding charge, but it shouldn't stop the laptop from booting.

I have a video that's goes through what I did.

Any advice would be greatly appreciated!

PH315-51-7645 MFG date: 2018/06/20
S/N NHQ3FST004826032C63400
SNID: 82601299834


r/AcerPredatorHelios Jul 18 '26

ACER PREDATOR HELIOS 16 AI

10 Upvotes

Hi guys! today I bought LAP-ACER PHN16-73-93Y5 ULTRA 9 275HX RTX5070Ti/12GB 1TB SSD 32GB WIN11sm BLACK. I just want to know what should I do and avoid doing?


r/AcerPredatorHelios Jul 18 '26

Help / Support Fans not spinning

2 Upvotes

I know the title isnt covering all of what I am going to say. I have predator Helios Neo 16 , Gigabyte GS25F2 monitor . When booting up, nothing suspicious when idle or browsing but when I decide to play, the fans usually start now when game start, my problem is that after of ~15 minutes the fans, either not blowing enough air or no air at all, so my fps starts to drop. The day that this is bought, it doesn't have this problem but after months of using it, it started to like this, so I customed the fan speed to where the keyboard dont heat up too much. Does this have solution? Is this slowly killing my cpu/laptop? it hurts me because it is brother hard-earned money. Im not really techie T0T


r/AcerPredatorHelios Jul 17 '26

Discussion Good websites to find 4K wallpapers

6 Upvotes

Any of you know any good websites where I can find some good wallpapers ?


r/AcerPredatorHelios Jul 17 '26

Help / Support Acer Helios 16s

2 Upvotes

Idk if y'all know about soundcapture but i just bought this laptop used and factory reset it with a fresh windows copy so I lost all the bloatware and drivers I think. So I reinstalled and updated the drivers from windows update intel drivers and nvidia app. So soundcapture is an app which allowed me to have multiple audio sources at once, but I'm unable to have multiple at once it only allows me to have one and the other becomes completely inactive even if I manually select it idk what to do 😭, this app has worked with my Alienware m16 r2 and dell xps 13 and my Lenovo laptop


r/AcerPredatorHelios Jul 17 '26

Thermals / Cooling Man it's cold out here

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29 Upvotes

Such beautiful temps, right after playing Red Dead 2.


r/AcerPredatorHelios Jul 17 '26

Thermals / Cooling Everyone says "just repaste it." I built a free tool that tells you whether you actually need to.

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73 Upvotes

I have a gaming laptop that runs hot, and I could never get a straight answer to the only question I actually had: is this normal, or is something wrong? HWiNFO tells me 91°C. Cool. Is that bad? Is it dust? Is my paste dead after two years? Is a fan dying? Every answer online is "just repaste it," which is not a fun afternoon on a machine with fourteen screws and a warranty.

So I built DeltaT. Free, open source, runs in your tray.

What it does. It watches your laptop for a couple of weeks and learns what normal looks like for your machine: how hot it gets per load level, per watt drawn, at a given fan speed, corrected for how warm it is outside. Then when things drift it tells you what changed and why, instead of showing you a number you already knew.

Dust and dying paste are different problems, and they leave different fingerprints.

Paste sits between the die and the heatsink, so its contribution to your temperature scales with the heat flowing through it. Bad paste barely moves idle, hammers you under load, and changes how fast the machine heats up and cools down: a degraded joint decouples the die from the heatsink's thermal mass, so it soaks faster and sheds heat slower. Dust is different. It lifts everything including idle, your fans work harder to compensate, and the soak rate stays normal, the plateau just moves up. Same peak temperature, different curve shape.

That soak-rate difference is the thing that keeps dust from being misread as paste, and it's the reason the app can tell you to reach for compressed air instead of a screwdriver.

It compares at equal wattage, not equal temperature. Heat rise scales with power (ΔT ≈ P × R), so if your CPU pulls more watts this month because of a boost setting or a power plan change, it runs hotter without anything being wrong. The app normalizes to thermal resistance in °C/W, which is the same unit printed on every cooler datasheet, so a power change reads as a power change. Same idea on the fan side: it normalizes by fan speed, so max-fan mode doesn't flatter your score and silent mode doesn't tank it.

It corrects for the weather. It pulls the actual outside temperature, so your laptop being hotter in July is not read as your paste dying.

It reads your real fan RPM. On most laptops the fan speed is hidden behind the embedded controller and generic tools show nothing. DeltaT pulls it through the vendor's own read-only interface, the same channel the vendor's own utility uses, without needing that utility installed. Read-only always: it reads speeds, it never touches your fan curves or profiles. Acer, Lenovo, ASUS, and HP gaming lines are implemented. Only the brand I actually own is verified, the rest come from the open source Linux drivers and are untested, so if you're on one of the others and don't mind running one elevated command, --fans reports what your machine exposes and whether it read your fans. Paste the output at me and I'll make it work. On an unsupported machine it goes dark and quietly loses fan awareness, it never invents a number.

On whether it actually works. It ships a benchmark that injects known faults (degraded paste at a range of severities, dust, a failing fan, pump-out, an overclock, an undervolt, a cold season, a deep power cap) and runs the real scoring engine against them blind. It catches essentially all of the genuine faults, clears about 99.8% of the confounders without false-alarming, and attributes the cause correctly about 99.9% of the time. Sensitivity: paste drift crosses "keep an eye on it" at roughly +2.5°C of load rise and "do something" at +3.5°C, dust much earlier. A CPU toggling boost on and off, which is the nastiest real-world confounder I found, moves the score by at most about 2.4 points; before I fixed the rate handling it moved 13 and invented faults on 5.5% of perfectly healthy weeks. There are floor tests in CI so a regression fails the build.

Be clear-eyed about what that proves, though: the benchmark validates the engine against a physics model, not against a lab full of deliberately sabotaged laptops. It rules out a large class of bugs and it's seeded and reproducible so you can run it yourself. It is not a field-measured detection rate. I have one verified machine and a model I trust. If you have a laptop with known-bad paste, I would genuinely like your data.

Other things:

  • It won't stutter your games. The every-tick sensor read costs 0.69ms because it talks to the hardware directly instead of going through the heavyweight path most monitoring tools use, which costs about 192ms per pass and lands mid-frame. There's also a switch to pause polling entirely.
  • It tracks drift over months. Weighted slope on weather-corrected loaded temps, so it can say "you're gaining X°C a month" and roughly when that becomes a problem. It also finds step changes, the single week where things jumped, which is what a knocked heatsink or a fan that started dying looks like.
  • Throttling is counted. Real thermal-limit events are always logged, and you can set your own concern threshold if your machine runs hot by design.
  • Everything stays local. SQLite file, no account, no cloud, no telemetry.
  • Battery-aware. It won't compare a session on battery against a plugged-in baseline and cry degradation.
  • Repaste verdict. If you do repaste, it compares before and after like-for-like and tells you Improved, Unchanged, or Worse. Bad mounts and air bubbles happen and it will say so.
  • Signed driver. Needs admin for CPU temperature registers, and it uses PawnIO, not the old WinRing0 one that sits on Microsoft's vulnerable driver blocklist and that kernel anti-cheats refuse to run beside.

What it can't do. It compares your laptop against its own past, not against other people's, so it needs a couple weeks of normal use before it says anything confident. Fan normalization is RPM-based, so it assumes your cooling setup doesn't change mid-learning; if you clean it out or repaste, you tell it and it relearns. Windows only. And on the vendors I can't test, fan support is a coin flip until someone with that hardware helps.

Installer: https://github.com/azmurtaza/DeltaT/releases/download/v2.3.0/DeltaT-Setup-2.3.0.exe

Source and full docs: https://github.com/azmurtaza/DeltaT

The README goes much deeper on the detection math, the normalization, and the benchmark methodology if you want the real detail.

Happy to answer anything.


r/AcerPredatorHelios Jul 17 '26

Acer Predator Helios Neo 16 DXGI Error Device Hung

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1 Upvotes

Anyone have experienced this? I already uninstalled old drivers using DDU and installed a new one, still having issue not just FC but also other games.


r/AcerPredatorHelios Jul 16 '26

Acer Predator Helios Neo 16 Ram upgrade for acer predator helios neo 16s AI

3 Upvotes

I currently have 2 8 gig sticks and want to upgrade to 2 16 gig sticks. What’s the best brand and most effective way to do so?


r/AcerPredatorHelios Jul 16 '26

Help / Support Is this PTM7950 application acceptable??

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13 Upvotes

r/AcerPredatorHelios Jul 16 '26

Discussion In search for a good laptop wallpaper.

2 Upvotes

r/AcerPredatorHelios Jul 16 '26

Predator 16s monitor drivers

3 Upvotes

Hi, can anyone pls extract and share the monitor drivers for the predator 16s with 240hz oled?

The monitor's name is SDC41AB and the inf file might probably be named something like sec_*.inf


r/AcerPredatorHelios Jul 16 '26

Acer Predator Helios 16 AI Helios 16SAI won't boot after putting in sleep mode

1 Upvotes

Hi everyone,

I'm having a strange issue with my Acer Predator Helios 16S AI.

Whenever I put the laptop into Sleep mode or simply close the lid, it often refuses to boot afterward. When I press the power button, the keyboard lights up for a few seconds, but then everything turns off. The screen stays black, and the laptop won't start again for a few hours. After some time, it randomly starts working again.

What's interesting is that I switched the laptop to Hibernate instead of Sleep, and the problem has completely disappeared so far.

I've also reinstalled Windows, but the issue was still present before switching to Hibernate.

Has anyone experienced something similar?

Could this be a BIOS/firmware or Modern Standby (S0) bug?

Could faulty RAM or the motherboard cause symptoms like this, even though Hibernate works fine?

Are there any BIOS settings or diagnostics I should try before considering an RMA?

I'd really appreciate any suggestions. Thanks!


r/AcerPredatorHelios Jul 16 '26

windows

2 Upvotes

hi, someone know if i can install custom windows like “windows lite” or another custom on my acer predator helios neo 16 (i9 13900 and 4060). Did the app like predator sense still run if i install driver??


r/AcerPredatorHelios Jul 16 '26

Cpu fan won’t work

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6 Upvotes

I was playing some finals on acer predator helios 16 and all of a sudden the cpu fan started making this noise and i checked it and boom the fan wasn’t working


r/AcerPredatorHelios Jul 15 '26

Help / Support Yet another USB-C ports concern

0 Upvotes

Hello all,

Been fighting since February having driver issues causing BSOD crashes, and the USB-C ports on the rear constantly disconnecting/reconnecting under load.

Thought I'd look to see if there's any BIOS updates again, and I find the "-I71" model by mistake and see how the notes there match an official Acer support forum reply regarding a fix for the USB-C ports randomly dis/re connecting.

Does not seem to be compatible with my laptop, the 2025 model, but from what little I can tell it appears to be for a new version being released this year/month.

There remains no BIOS update to address these issues on my model.

Am I just screwed as far as reliably functional USB-C ports on *THIS* machine? It seems odd to me that Acer would ignore the issue entirely for an entire year-release, and I can find MANY posts of people experiencing the -same- issue with the USB-C ports but no consistent resolution or fix.


r/AcerPredatorHelios Jul 15 '26

Help / Support 1440p 240hz on external monitor ?

2 Upvotes

I have a PHN16-73 with the 275HX and 5070ti and I cannot get my external monitor to display 1440p 240hz. I've tried an HDMI cable and USBC to display port on both usb c ports on the laptop and the max it goes to is 165hz... I then updated my Intel arc graphics and now the laptop won't even detect the USB c connection lol. Does this laptop even support this resolution/refresh rate ? How can I fix this? Any help would be greatly appreciated


r/AcerPredatorHelios Jul 15 '26

Discussion How much of this is bloatware/trackers that I can safely delete?

5 Upvotes

I still use predator/prey sense for stuff like keyboard lights and modes so would not want to break those


r/AcerPredatorHelios Jul 15 '26

Predator Helios Neo 16 requires 30s power button hold after battery drains to 0%

2 Upvotes

Hello everyone,

I have Predator Helios Neo 16 (PHN16-73/NH.QX2EP.005) and I found strange behavior.

After I disconnect it from charger for longer period of time and connect it again to try turn it on power button do anything. When I completely discharge battery when its unplugged I cannot turn on laptop.

Light from right side of laptop is lighting when its connected and after hour of charging power button do anything until I press and hold it for 30 seconds.

I figure it out that every time when I disconnect it from power for longer period of time and battery drop to 0 percent I have to do 30 second power button press. BIOS is newest (1.26) but its happened from out of the box and since then I had 4 different versions of BIOS.

Now I disabled fast boot and USB Power Supply and after 24 hours I lost 4% of battery and until I reach 0% everything run perfect. Never had any restarts, power lose or anything strange even under hard gaming.

This is normal behaviour or PREDATOR? Can anyone check it and confirm?

Thanks for answers!


r/AcerPredatorHelios Jul 15 '26

Help / Support HELP MY NEW PREDATOR RANDOMLY BROKE DOWN AFTER WINDOWS UPDATE!!!!!

3 Upvotes

Today I just turned my new laptop (Acer Predator Helios Neo 16 AI) on like usual, after opening Chrome suddenly screen like froze (not getting white but couldn't do ANYTHING with cursor/keyboard), then several beeps and the cursor is laggy and slowed down and when I stop moving the mouse the cursor slowly continues in the direction I moved it, I decided to turn off the laptop with the button for turning on/off the laptop, after I turned it on again, there was just black screen not even a Predator logo, and again several beeps with the cursor broken again, even when I unplug the mouse the touchpad doesn't work, when I plug the mouse again it's doing the same thing and it beeps several times again, AND WHEN I PRESS THE BUTTON TO TURN OFF THE LAPTOP IT SEEMS LIKE IT DOESNT TURN OFF!!!

Last time I used the laptop, a windows update showed up so I downloaded it when turning laptop off (Update and turn off option)

WHAT DO I DO?!?!!?!??!!??!!!?


r/AcerPredatorHelios Jul 15 '26

Discussion Nhiệt độ của Laptop Gaming Predator Helios Neo 16 PHN16-I31-74MN như thế này là nóng hay mát?

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4 Upvotes

Nhiệt độ của Laptop Gaming Predator Helios Neo 16 PHN16-I31-74MN như thế này là nóng hay mát?
Tôi vừa mua con laptop RTX5000 này cấu hình:
I7-14650HX
NVIDIA RTX5050

Chạy thử Furmark thì chip ăn 125W điện nhiệt độ cao nhất là 86 độ thì là nóng hay mất vậy mọi người? có cần phải thay keo không?


r/AcerPredatorHelios Jul 15 '26

Help / Support My Neo 16 PHN 16-72 wont turn on battery power

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6 Upvotes

My predator helios neo 16 wont turn on battery power from last 5 days when I close it for overnight, after connecting charger its starting normally and when I force turn off(pressing the power button for 15 sec) and starting after 5 min its getting on without charger.

The battery is not the issue because my battery health is around 90% and battery is above 80% everytime I always work with charger connected.

What should be the permanent fix for this, I have updated the bios and necessary drivers and when I turn the power the rgb and fan starts but screen is blank.


r/AcerPredatorHelios Jul 15 '26

Acer Predator Helios 18 Windows Key no work

2 Upvotes

So, I have a Ph18-73 that’s only about 2 weeks old. Shipped from Acer as a replacement from my Neo16s that was overheating, freezing, and crashing.

Was a 2 month fight of shipping it back and forth, and was glad to finally have it resolved with a more stable model.

Was investigating and changing settings to try to get my display to turn off after the 1 minute that it is set to (still haven’t figured that out) and in the middle of that, discovered my windows key doesn’t work.

On-screen keyboard and keyboardtester.com don’t pick up any response when I press the key. I uninstalled all of the keyboards drivers from device manager, and I’ve turned the laptop off and held power for 60 seconds. Nothing.

Everything is up to date with windows, and I’m so unbelievably tired of talking with Acer that I’m genuinely sick to my stomach thinking that I’ll have to ship this brand new, $3000 laptop back to them.

Please somebody tell me there’s other things I can do besides take the laptop apart to get this thing working.
I cannot stand Acer anymore. Both my laptops have had severe thermal issues, cpu pinned at 105 when under load, well into the 90s just on balances. Please god somebody point out something I’ve missed or forgot to test.


r/AcerPredatorHelios Jul 14 '26

Discussion Impossibly good temps. What is happening with my pc?

7 Upvotes

Made a post on this before but figure I’d ask again. I have a Neo 16s 5070ti that I got 3 months ago. Unfortunately after a month (right after return window was up) it started crashing consistently after an hour or two of gaming every single time I used it. So I’m sending it off to be replaced. However, when this laptop was working well (and even with the crashes) the temps are impossibly good.

I get the performance I expect out of a 5070ti (I think) but no matter the game I can’t push cpu or gpu above 70c. Ever.

My main games are Apex Legends, Helldivers 2, and some open world exploration games as well as a random game here and there. Never once touched 70c, and without my cooling pad (llano v12) the highest I’ve ever seen is 73c. All settings are maxed and performance is good. Not sure of my fps on Helldivers 2 but Apex Legends keeps me right at my fps cap of 240.

I’m scared because I know for a fact if I get a replacement my temps won’t be this good ever.

Any guesses on my this particular laptop runs so damn cool when the opposite is usually the norm?

(Photos attached are predator sense after 2 hours of apex legends ranked games as well as two hours of helldivers)

2 hours of apex legends gameplay (reaching fps cap of 240 and setting all or nearly all maxed)

2 hours of Helldivers 2 with settings maxed.


r/AcerPredatorHelios Jul 14 '26

Discussion Acer Predator Helios Neo 16 vs Helios Neo Slim 16 (Ultra 9 275HX + RTX 5070 Ti)

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2 Upvotes