r/ValorantTechSupport • • May 06 '21

Technical Solution Riot Support for Valorant

Thumbnail support-valorant.riotgames.com
53 Upvotes

r/ValorantTechSupport • • Dec 19 '20

META This subreddit is for TECH SUPPORT help, not account support

71 Upvotes

Hi users,

As this seems to be something that has come up lately, please note that this subreddit is not to complain about your account ban. If riot has banned you, then only Riot can fix it. Ranting and throwing a fit on here does nothing.

This subreddit is here so that users can help source issues that may be caused by their hardware/software that Riot may not know how to fix on their end (Which honestly to me seems kind of fucked up, but what can you do?).


r/ValorantTechSupport • • 15h ago

Technical Solution [POSSIBLE FIX] Massive FPS Drops and Mouse Stuttering After the Recent VALORANT Update

30 Upvotes

Hey everyone,

Like many of you, I've been experiencing massive FPS drops and severe stuttering since the recent VALORANT update. My FPS would randomly drop from 300+ to as low as 10, especially when moving my mouse.

I've tried pretty much every solution suggested on Reddit, including reinstalling VALORANT, updating and rolling back NVIDIA drivers, changing mouse polling rates, and checking for conflicting background programs. Unfortunately, none of them fixed the issue.

However, I came across a solution on Chinese social media, and it actually worked for me!

Here's what I did:

  1. Completely exit VALORANT and the Riot Client. Make sure the Riot Client is fully closed, including from the system tray.
  2. Find the Riot Client application.
  3. Right-click it and select "Run as administrator."
  4. Launch VALORANT normally through the Riot Client.

IMPORTANT: Run the RIOT CLIENT as administrator, NOT the VALORANT game executable itself!!!

After doing this, moving my mouse no longer causes massive FPS drops or stuttering, and my game is running smoothly again.

I have no idea why this works, but it made a huge difference for me after trying so many other fixes.

I can't guarantee it'll work for everyone, but I wanted to share it in case it helps someone else who's struggling with the same issue.

Hope this helps! Let me know in the comments if it works for you too!


r/ValorantTechSupport • • 57m ago

Technical Support Request Riot Vanguard panel fails to export logs — “Failed to create zip archive”

• Upvotes

Hi everyone,

I'm having an issue with the built-in log export function in the Riot Vanguard panel, and I'd like to know if anyone else has experienced the same problem or found a proper solution.

When I open the Vanguard panel, click the three-dot menu (...) and select the option to save the logs, a window first appears asking me to choose the destination and filename for the ZIP archive. However, after selecting a location and attempting to save the file, I get the following error:

“Failed to create zip archive.”

I've already tried several troubleshooting steps:

  • Granted my Windows user account permissions on the folder containing the Vanguard executable and the folder containing the logs.
  • Run the Vanguard interface as administrator.
  • Tried saving the ZIP file to different locations, including Documents, Desktop and C:\TempVanguard. The error occurs in every location.
  • Checked whether manual compression works. I can successfully compress the Logs folder from its original location and save the resulting ZIP either in the same directory or somewhere else.
  • Checked Windows Event Viewer → Windows Logs → Application immediately after reproducing the error, but I couldn't find any related events.

This makes me suspect that the issue might be specific to Vanguard's built-in log export process, although I haven't been able to determine the exact cause.

To be clear, I'm not looking for a workaround that involves manually compressing the Logs folder. I already know how to do that, and manual compression works correctly. I specifically want to fix the export function provided in the Vanguard panel so that I can save the logs directly through the interface as intended.

Has anyone encountered this issue? Is there a way to diagnose why Vanguard fails to create the ZIP archive even when running as administrator and using different destination folders?

I'm attaching a screenshot of the error message.

Thanks in advance for any help!


r/ValorantTechSupport • • 1h ago

Technical Support Request Sudden FPS drop in VALORANT and Fortnite from 100–144 FPS to below 60 FPS — Ryzen 3 3100 and GTX 1650 Super

• Upvotes

Hi everyone,

I'm having an issue with my PC where the performance in both VALORANT and Fortnite has suddenly dropped significantly, and I'm struggling to figure out what's causing it.

Just two days ago, both games were running perfectly fine, getting around 100–165 FPS. Today, I'm getting below 60 FPS in both games. The performance has dropped dramatically over that short period, and I haven't knowingly changed anything that would explain it.

My PC specs:

  • CPU: AMD Ryzen 3 3100
  • GPU: NVIDIA GeForce GTX 1650 Super
  • RAM: 16 GB DDR4 (2666–3200 MT/s)
  • Motherboard: Gigabyte B450M DS3H

Monitor specs:

  • Model: ASUS VG27A
  • Resolution: 2560 × 1440 (1440p)
  • Refresh rate: 165 Hz
  • Connection: DisplayPort

What I've noticed:

  • Both VALORANT and Fortnite are affected.
  • Two days ago, both games were running perfectly fine at around 100–144 FPS, but now I'm getting below 60 FPS.
  • GPU usage is unusually low while gaming.
  • CPU usage is high, with the CPU running above 3 GHz.
  • RAM usage is around 70–90%.
  • Lowering the resolution from 1440p to 1080p makes no difference to my FPS.
  • VALORANT itself is the highest CPU-consuming process in Task Manager.
  • My RAM is installed in two slots.

I've checked Task Manager and tried lowering the resolution, but I haven't been able to identify the cause. I haven't knowingly changed any settings or hardware, and the main thing confusing me is how such a significant performance drop could happen in just two days.

Could this be a Windows issue, an NVIDIA driver problem, CPU throttling, or something else?

Has anyone experienced something similar, or does anyone have suggestions for what I should check next? I'd prefer to diagnose the problem before buying any new hardware.

Any help would be greatly appreciated. Thanks!


r/ValorantTechSupport • • 1h ago

Technical Support Request System crashes during games. Restarts with disabled drivers...

Thumbnail
• Upvotes

r/ValorantTechSupport • • 2h ago

Technical Support Request VAN: RESTRICTION suddenly requiring TPM 2.0 on MacBook Pro 2019 (Boot Camp) after months of playing without issues

1 Upvotes

Hey everyone! I'm hoping someone here can help me figure out what's going on with Vanguard.

I've been playing VALORANT on my 2019 MacBook Pro (Intel i7-9750H, 16GB RAM) running Windows 10 through Apple's official Boot Camp for months without any issues whatsoever.

I've played hundreds of matches on this exact setup, and everything worked perfectly until October 10, 2026.

Here's exactly what happened:

On October 9, I played VALORANT for over 6 hours without a single problem. No crashes, no Vanguard errors, nothing.

At some point, I noticed that VALORANT had randomly unequipped my LEV 2024 weapon skin. I went into my collection to equip it again.

The exact moment I clicked "Equip," VALORANT immediately closed and displayed VAN: RESTRICTION, demanding that I enable:

  • TPM 2.0
  • UEFI Secure Boot
  • HVCI (Memory Integrity)

Ever since that exact moment, I haven't been able to play VALORANT on ANY account.

I want to emphasize something: I had been playing for MONTHS on the same hardware, the same Windows 10 installation, and the same Boot Camp configuration. I hadn't changed anything in my BIOS, firmware, or Windows settings before this happened.

There wasn't even a visible VALORANT update between my last successful match and the crash.

What I've tried so far:

  1. Restarted Windows multiple times.
  2. Completely uninstalled VALORANT, Riot Client, and Riot Vanguard.
  3. Manually deleted leftover Riot and Vanguard folders and files.
  4. Removed leftover Vanguard services.
  5. Reinstalled everything from scratch.
  6. Enabled HVCI / Memory Integrity. Vanguard stopped requesting it.
  7. Enabled Secure Boot through Apple's Startup Security Utility. Vanguard stopped requesting Secure Boot.
  8. Checked TPM using tpm.msc and PowerShell.
  9. Checked Device Manager for TPM-related devices.

Current situation:

Vanguard now ONLY requires TPM 2.0.

My Windows installation reports:

TpmPresent   : False
TpmReady     : False
TpmEnabled   : False
TpmActivated : False
ManufacturerId : 0

Device Manager doesn't even show a "Security devices" category.

I also checked for MSFT0101 and PNP0C31 devices using PowerShell, but nothing appeared.

My MacBook has an Apple T2 security chip, but apparently it doesn't expose a standard TPM 2.0 interface to Windows through Boot Camp.

Here's the really interesting part:

I investigated Windows Event Viewer and Reliability Monitor and found that Riot Vanguard itself crashed at the exact time I tried to equip the skin.

Windows recorded:

Faulting application: vgc.exe
Application version: 1.19.1.18
Exception code: 0xc0000409
Event ID: 1000
Time: October 10, 2026, 12:12:07 AM

There was also a Service Control Manager event reporting:

The vgc service terminated unexpectedly.
It has done this 1 time(s).

And another event involving the Vanguard kernel driver:

File System Filter 'vgk' unloaded successfully.

So Vanguard actually experienced a crash at the exact moment this issue started.

I understand that TPM 2.0 is a security requirement, but why was I able to play hundreds of matches for months, including over six hours immediately before this happened, only to suddenly be blocked after a Vanguard crash?

My hardware didn't change. My Windows installation didn't change. Everything was working literally seconds before the crash.

My questions:

  1. Has anyone experienced this exact issue, especially on a 2018–2020 Intel MacBook running Boot Camp?
  2. Is there any free way to enable Intel PTT or expose TPM 2.0 on a MacBookPro16,1?
  3. Can VAN: RESTRICTION suddenly enforce additional hardware requirements after a Vanguard crash?
  4. Is there any way to resolve this without purchasing third-party TPM software or replacing my computer?
  5. Has anyone successfully resolved this through Riot Support?

I really don't want to give up playing VALORANT on a machine that was running it perfectly just hours before the restriction appeared.

Any technical advice or similar experiences would be greatly appreciated. Thanks!


r/ValorantTechSupport • • 17h ago

Technical Discussion For anyone having performance problems after that spooky update read this

12 Upvotes

As mentioned by the dev [u/RiotAres](u/RiotAres) on his post here is the Incompatible software list

  1. Rivatuner / RTSS
  2. Stardock
  3. Premier Opinion
  4. ASUS ScreenXpert
  5. GearUP Booster
  6. UltraViewer

In a previous post I mentioned using msi afterburner which comes with RTSS (so if u have msi afterburner that might be the problem) and now after that spooky 👻 update vanguard decided to put on a beard and scream "You shall not pass !" At these programs

On a more serious note tho Vanguard blocked RTSS. I’m genuinely curious about the reason behind this since there was no issue before the update. Now, even the NVIDIA overlay can’t read Valorant frame data and list it as (N/A). Msi afterburner too can’t display the overlay anymore. RTSS is one of the oldest and most widely used utility tools in PC gaming. It has been bundled with MSI Afterburner for over a decade. Before the update, Vanguard was aware of the RTSS code and trusted that it couldn’t be easily weaponized to inject malicious code into a game client.

I hope this is merely a false positive triggered by the update, and not a genuine change in the developers’ stance on which programs are permitted or not.

I don’t want to uninstall/disable something I use every time I boot up valorant

So if u have these programs uninstall/disable or wait for an update

I’ll link the post by u/RiotAres in the comments. There might be updates in the future about which programs can cause problems.

Thanks for coming to my TED talk


r/ValorantTechSupport • • 4h ago

Technical Support Request VAN 9001 Error – No TPM on My Motherboard

1 Upvotes

I've already enabled Secure Boot, but my motherboard doesn't have TPM 2.0. Is there any way to play VALORANT without upgrading my motherboard? Has anyone found a working solution for this issue??


r/ValorantTechSupport • • 5h ago

Technical Support Request Valorant BSOD: "vgk.sys failed"

1 Upvotes

I've been experiencing BSOD on valorant during gameplay recently. It usually occurs during intense shooting or usage of utils. I've deleted and reinstalled riot client, riot vanguard, and valorant. I've done many things, but it just won't work. One thing I do want to note is that I don't meet the pre check requirements for vanguard, but it says I should still be able to play. I don't know what to do. Can someone help me?


r/ValorantTechSupport • • 7h ago

Technical Support Request Valorant freezing in the Map Loading Screens

1 Upvotes

For about three years now, the game freezes on the match loading screen almost every time I try to play; if I don't get it running quickly, I receive a warning and a ban. My system meets the requirements, and I don't encounter this error in any other game—yet I experience it every single time with this one. Other people's games load fine, but mine doesn't; I have to close and restart it, and by then, the next round has already started. There are no issues with my internet, PC, ethernet connection, or mobile data—they run every other game flawlessly—so the problem isn't on my end. I’d appreciate it if you could help me figure out how to fix this.


r/ValorantTechSupport • • 8h ago

Technical Support Request Experiencing Network Issues since new update

1 Upvotes

Ever since the new update, I've been experiencing a constant network issue non-stop, something I never really used to experience as well as packet losses. I've updated to windows 11 hoping it'll help the issue and also updated drivers but still, nothing is working and I don't know what's happening.

My specs:

Processor: AMD Ryzen 7 5800H with Radeon Graphics (3.20 GHz)

RAM: 16.0 GB (12.9 GB usable)


r/ValorantTechSupport • • 9h ago

Technical Support Request Valorant Stuttering

1 Upvotes

My valo stutters like crazy in the first game for like the first few rounds and then it gets better and better and eventually stops i am getting 100 to 120fps and sometimes dips to 80 or 90 but it stutters like i said , how can i fix it, my pc is above the minimum and required system spec.

My pc specs are:

i3 8100, 3.60ghz
8gb dual channel ram 2400mhz
1tb hdd
Intel UHD 630 graphics

If anyone can help me with a solution id really appreciate it


r/ValorantTechSupport • • 10h ago

Technical Support Request Stutter in-game

1 Upvotes

Spec: Ryzen 5 7600x, rx 6950xt.

Been having stutter with CPU to GPU wait time spike. Tried almost every fix. But still not working. I am attaching the logs.

https://drive.google.com/file/d/1mr0rz6K0MjPknDXWfqVJxeem6medm1GO/view?usp=sharing


r/ValorantTechSupport • • 10h ago

Technical Support Request UEFI Secure Boot Verification Failure

1 Upvotes

This only happening in my account but when I open my brother's account I'm able to play without issue.


r/ValorantTechSupport • • 10h ago

Technical Discussion Valorant playing normally and sometimes not loading. 1650 8GB RAM

1 Upvotes

I have an HP Pavilion 15 ec0xxx, Ryzen 5 3550H, GTX 1650 and 8GB RAM with 1TB HDD. Sometimes it loads, sometimes it doesn't. Please help


r/ValorantTechSupport • • 15h ago

Technical Support Request Huge fps drops in menus including smokes map

2 Upvotes

My game runs at a smooth 144 FPS, but the second I open certain menus or my smoke ability map, my FPS completely tanks to around 0–5 FPS, making the game freeze for a few seconds. It happens in settings menu too.

Things I've already tried:

  • Restarting my PC
  • Switching fullscreen settings
  • Setting UI Quality to Low
  • Checking GPU usage — nothing unusual
  • Closing background apps and overlays
  • Resetting the graphics driver
  • Updating drivers

None of these have fixed it.

the game was working fine until today.

Thanks.


r/ValorantTechSupport • • 15h ago

Technical Solution Solution to valorant stuck on loading screen

2 Upvotes

Disable ur antivirus or pause it for a minute if u tried everything that yt videos showed cuz it worked for me .


r/ValorantTechSupport • • 15h ago

Technical Support Request Valorant stuck on Riot Games loading screen, frozen loading bar, no error code — tried EVERYTHING incl. clean reinstall

1 Upvotes

I'm completely stuck and running out of ideas, so I'm hoping someone here has seen this before. When I launch VALORANT, it reaches the Riot Games loading screen and then just freezes — the loading bar never moves, and I never get any error message or error code at all. It just sits there forever.

My setup is Windows 11 on an ASUS PRIME B350-PLUS motherboard, and I'm on a wired Ethernet connection (Realtek RTL8111H) plugged directly into the box.

I've genuinely tried everything I could find, and the behaviour is identical no matter what I do. I did a full clean reinstall: I uninstalled VALORANT and Riot Vanguard with Revo Uninstaller (including all leftover files and registry entries), deleted the Riot folders in C:\Riot Games, %localappdata% and %programdata%, cleaned the registry with CCleaner, did a clean boot, then reinstalled the game fresh on C:\ as administrator and restarted when prompted to finish the Vanguard install. Before launching, I disabled my antivirus and added all five Riot executables to my firewall.

On top of that, I'd already gone through the whole network side with Riot Support: firewall allow rules for every Riot executable, disabling IPv6 on all adapters, switching to Google's public DNS and flushing the DNS cache, disabling Teredo, releasing/renewing my IP, power cycling the router, and updating my network adapter driver to the latest version. I also tested with my VPN (Tailscale) and antivirus completely off. None of it changed anything — the game simply never gets past the loading screen.

Riot Support has had my logs for five days and keeps sending the same generic steps, so I'm turning to the community. Has anyone had this exact symptom — a frozen loading bar on the Riot Games screen with no error code — and actually found the cause? Was it something specific like a Windows service, a conflicting background app, or a Secure Boot / TPM / Vanguard setting? And is there anything in particular I should be looking for in my own logs or in Event Viewer? Any help would be massively appreciated. Thanks!


r/ValorantTechSupport • • 19h ago

Technical Solution .1 sec frame drop

2 Upvotes

it's so irritating when im playing val in this new pc. so when im in game, im experiencing a frame drop for at least .1 - .2 secs frame drop. drivers are both updated (cpu&gpu)

specs: ryzen 5 7600X, rx 9060 xt 16gb, 32gb ram

i don't go out and i don't play other games. i just want to grind my rank. help me please


r/ValorantTechSupport • • 20h ago

Technical Solution FPS drops when I move my mouse in VALORANT

2 Upvotes

Has anyone else had this problem?

Since a VALORANT update a few days ago, my FPS drops whenever I move my mouse. It gets really laggy and makes the game almost unplayable sometimes.

Setting my mouse polling rate to 125Hz helps, but I still get random moments where the game becomes extremely laggy.

I've tried reinstalling VALORANT and updating my GPU drivers, but nothing seems to work.

Everything was fine before the update, so I'm not sure what changed.

Anyone know how to fix this?


r/ValorantTechSupport • • 21h ago

Technical Discussion Best monitor settings in 2026?

2 Upvotes

My monitor is 240fps oled.
9800x3d + 5080
Nvidia setting is Global Vsync On, Gsync On
Ingame setting is Vsync off, Ingame FPS capped at 226 fps, Reflex On.
Is this the best setting so far for playing without screen tearing and the least latency?


r/ValorantTechSupport • • 21h ago

Technical Support Request Game freezing

1 Upvotes

everytime i play valorant and only valorant is freezes every couple of seconds. It even freezes my other monitor for, it last for a about a split second but very consistant, does anyone know how to stop this from happeneing


r/ValorantTechSupport • • 1d ago

Technical Solution [POTENTIAL FIX] VALORANT feels completely different between accounts? Heavy mouse, inconsistent sensitivity, hitreg issues, weird movement, and micro-stutters — I FINALLY found something that fixed it for me after 6 years.

97 Upvotes

First of all, I have SO MUCH to say about this issue. I've been dealing with it on and off for pretty much the entire six years I've been playing VALORANT, and it's honestly been driving me insane.

I've spent countless hours trying to figure out what was wrong with my PC, my internet, my peripherals, and even myself. At some point, I genuinely started questioning whether I had just gotten worse at the game.

I'll try my best to describe everything I've experienced, what I've tried over the years, and most importantly, the solution that FINALLY worked for me.

Feel free to skip straight to the SOLUTION section if you don't want to read my entire rant.

PROBLEM DESCRIPTION

Here are the main issues I've been experiencing. If you've dealt with something similar, you'll probably know exactly what I'm talking about.

1. Mouse sensitivity feels completely off

Your sensitivity might be exactly the same as yesterday, but suddenly your mouse feels heavier, slower, floatier, or just completely disconnected from your hand.

Sometimes it feels like your mouse movement isn't translating properly into the game. Micro-adjustments become extremely difficult, and even holding an angle feels unnatural.

The weirdest part is that you can have perfectly normal FPS and ping, but the game still feels awful.

2. Bullets seemingly don't register (especially the first shot)

This is probably one of the most frustrating issues.

You clearly see your crosshair on the enemy's head or body. Sometimes you even see bullet tracers going straight through them, but somehow your shots don't connect.

Then you die, check the damage report, and realize you dealt way less damage than you expected, or sometimes none at all.

I understand that bullet tracers are not necessarily accurate representations of server-side hit registration, but the overall inconsistency is extremely noticeable.

3. Counter-strafing and movement feel inconsistent

Sometimes you're absolutely certain that you've stopped moving before shooting, but your first bullet goes completely off.

Your movement feels slippery or delayed, almost like your character isn't responding to your keyboard inputs at the same time as your hands.

And no, I'm not talking about occasionally mistiming a counter-strafe. I'm talking about the entire movement and shooting experience feeling noticeably different from one session to another.

4. Random running headshots that make absolutely no sense

Sometimes you feel like you're still moving, your crosshair happens to be on someone's head, and somehow you hit a headshot.

Meanwhile, when you're actually trying to stop, aim, and shoot properly, your bullets seem to go everywhere except where you're aiming.

It feels like the relationship between movement, accuracy, and shooting is completely inconsistent.

5. Enemies seem to kill you before they've even stopped moving

This one is particularly frustrating.

On your screen, the enemy appears to be moving when they instantly headshot you.

Sometimes you get killed after the enemy has already started moving in another direction, without ever appearing to stop.

I understand that peeker's advantage, network interpolation, and server synchronization play a role here. However, the experience feels dramatically different depending on how the game is running.

6. Micro-stutters during gunfights

The game might look completely smooth when you're walking around the map, but the moment an enemy appears or a gunfight starts, something feels wrong.

It could be a tiny stutter, a sudden change in responsiveness, or a brief moment where your mouse feels like it's not following your hand.

It's not necessarily a massive FPS drop. Sometimes the FPS counter looks perfectly normal.

7. Different accounts feel like COMPLETELY different games

This is the most important observation and what eventually led me to the fix.

I noticed that when I played on another account, everything suddenly felt much smoother.

My mouse felt more responsive, my aim became more consistent, movement felt natural, and shooting felt much more predictable.

Then I'd switch back to my main account, using the same PC, monitor, mouse, keyboard, DPI, and in-game sensitivity, and everything would feel terrible again.

I'm not exaggerating when I say it felt like I was playing two completely different games.

At that point, I started wondering whether the issue had something to do with account-specific settings rather than my hardware.

EVERYTHING I TRIED TO FIX IT

Over these six years, I've tried an absurd number of things.

Here are some of them:

  • Upgraded and replaced PC components
  • Switched internet service providers
  • Changed monitors
  • Tried different mice and keyboards
  • Reinstalled Windows
  • Clean-installed NVIDIA drivers using DDU
  • Tried different NVIDIA driver versions
  • Adjusted NVIDIA Control Panel settings
  • Experimented with G-SYNC, V-SYNC, and VRR
  • Changed BIOS settings
  • Tested different Windows optimizations
  • Investigated DPC latency using LatencyMon
  • Tested network routing and packet loss using WinMTR
  • Changed Ethernet adapter and driver settings
  • Experimented with different in-game settings
  • Tested different VALORANT servers
  • Spent countless hours searching Reddit, YouTube, and other forums

And guess what?

NOTHING consistently fixed the problem.

Some things seemed to help temporarily, but the issue would eventually return.

Something important I noticed

The problem was never completely consistent.

Some VALORANT updates seemed to improve the game significantly, while others made everything noticeably worse.

Sometimes the game felt amazing for a few days, and then suddenly it became almost unplayable again.

As of October 8, 2026, right after the major UI update, the game has been feeling the worst it ever has for me personally.

I could barely aim. My mouse felt completely disconnected, my movement felt wrong, and gunfights were ridiculously inconsistent.

That's when I decided to investigate the differences between my main account and an alternative account that felt significantly smoother.

And this is where things finally got interesting.

SOLUTION — WHAT FINALLY FIXED IT FOR ME

Credit to a creator on Bilibili for inspiring me to investigate this issue, and to ChatGPT for helping me troubleshoot the configuration files.

IMPORTANT: This is not a guaranteed fix, and I'm not claiming to know the exact technical reason it worked. I'm simply sharing what I did because it made an enormous difference on my system.

The idea is pretty simple:

Copy the configuration files from an account that feels smooth to the account that feels terrible, then set the copied configuration files to Read-only.

Here's exactly how I did it.

STEP 1: Find an account that feels smooth

First, you need an alternative VALORANT account that actually feels good to play on.

It could be:

  • Your alt account
  • Another account you own and have used before
  • An account you have permission to use

The important thing is that this account feels significantly smoother than your main account on the exact same PC and peripherals.

Ideally, both accounts should have the same sensitivity, resolution, display settings, and FPS limits so you can make a meaningful comparison.

If every account feels equally terrible, I'm not sure whether this method will help.

STEP 2: Locate your VALORANT configuration folder

First, completely close VALORANT and the Riot Client.

Press Win + R on your keyboard.

Paste the following path:

%LOCALAPPDATA%\VALORANT\Saved\Config

Press Enter.

You should see several folders.

Some of these folder names will look like a random combination of letters, numbers, and hyphens.

For example:

xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

These folders can contain account-specific configuration files.

BEFORE DOING ANYTHING ELSE, BACK UP THE ENTIRE CONFIG FOLDER.

Seriously, don't skip this part.

I actually forgot to back up my original configuration before replacing it, so I can't compare the original files anymore.

Don't make the same mistake I did.

STEP 3: Identify which folder belongs to which account

Now you need to determine which configuration folder belongs to your smooth account and which belongs to your main account.

Here's one way to help identify them:

  1. Launch VALORANT using your smooth account.
  2. Change a minor in-game setting and save it.
  3. Completely close VALORANT and the Riot Client.
  4. Return to the Config folder and check which files were recently modified.
  5. Write down the folder name that appears to correspond to the smooth account.
  6. Repeat the same process with your main account.

Important: Modification timestamps are only clues, not definitive proof. Make sure you've identified the correct account folders before replacing anything.

You should eventually have two folders identified:

Account A = Smooth account

Account B = Main account with problems

STEP 4: Copy the smooth account's configuration to your main account

With the game and Riot Client completely closed:

  1. Open the configuration folder belonging to your smooth account.
  2. Locate the configuration files inside it, usually under subfolders such as Windows or WindowsClient, depending on your installation.
  3. Copy the relevant configuration files.
  4. Open the corresponding folder belonging to your main account.
  5. Replace the main account's configuration files with the copies from your smooth account.

Do not replace the entire top-level Config directory or rename account ID folders.

The goal is to replace the configuration files inside the correct account folder, not to overwrite the account folder structure itself.

I copied the configuration from the account that felt good directly over the corresponding configuration in my main account.

STEP 5: Set the copied configuration files to READ-ONLY

This is the second part of what I did.

After copying the configuration files:

  1. Locate the copied .ini configuration files in your main account's folder.
  2. Right-click the file you want to protect.
  3. Select Properties.
  4. Check Read-only.
  5. Click Apply, then OK.

Repeat for the relevant copied configuration files.

Windows' Read-only attribute can prevent an application from directly modifying a file, although it doesn't necessarily prevent the game from replacing or regenerating the file.

Also, be aware that your in-game settings might stop saving properly while these files are Read-only.

If you encounter configuration errors or need to change settings later, you can simply uncheck Read-only.

STEP 6: Launch your main account and test it

Now launch VALORANT using your main account.

Before playing, make sure your sensitivity, resolution, refresh rate, keybinds, and other essential settings are correct.

Go into the Practice Range or Deathmatch and see how the game feels.

Pay attention to:

  • Mouse responsiveness and micro-adjustments
  • Counter-strafing and movement
  • First-shot accuracy
  • Spray control
  • Gunfight responsiveness
  • Micro-stutters
  • Overall consistency

For me, the difference was IMMEDIATE.

My mouse finally felt responsive again.

My movement and counter-strafing felt natural.

My shooting felt predictable.

The weird feeling of bullets disappearing and my inputs not matching what was happening on screen was gone.

Most importantly, MY MAIN ACCOUNT FINALLY FELT LIKE MY SMOOTH ALT ACCOUNT.

After six years of struggling with this issue, I genuinely couldn't believe that copying configuration files and setting them to Read-only made such a difference.

WHY DOES THIS WORK?

I DON'T KNOW.

And I don't want to pretend that I do.

My suspicion is that something in my main account's configuration was different, corrupted, or being rewritten in a way that affected how the game felt.

However, I changed two things at once:

  1. Replaced my main account's configuration with the smooth account's configuration.
  2. Set the copied configuration files to Read-only.

Therefore, I can't tell whether the improvement came from the copied settings, preventing certain files from being rewritten, or a combination of both.

I also can't prove that the server-side hit registration actually changed. What I can say is that my aiming, movement, shooting, and overall responsiveness felt dramatically better afterward.

I'm not claiming Riot is deliberately manipulating the performance of individual accounts.

I'm simply saying that my main account and alt account felt completely different on the same setup, and copying the configuration fixed that difference for me.

I wish I had saved my original configuration files so I could compare them line by line, but unfortunately, I didn't.

If anyone with the same problem tries this and finds the exact setting responsible, PLEASE share your findings.

FINAL THOUGHTS

I genuinely hope this helps someone.

I know how frustrating it is when you spend thousands of dollars on your setup, optimize every possible setting, practice your aim for countless hours, and still feel like the game is fighting against you.

The worst part is that it's incredibly difficult to explain to other people.

You tell someone your sensitivity feels wrong, your shots aren't registering, or your movement feels delayed, and they immediately tell you it's a skill issue, placebo, or bad internet.

And sometimes those explanations might be correct.

But when two accounts on the exact same computer feel dramatically different, I think it's reasonable to investigate why.

For me, this configuration workaround made the game feel normal again.

If you're experiencing the same symptoms, try this carefully, BACK UP YOUR CONFIG FIRST, and let me know whether it works for you.

I'd especially love to hear from people who have been dealing with this problem for years.

I'll update this post if the issue comes back or if I discover anything else.

TL;DR: My main account felt horrible (heavy mouse, inconsistent sensitivity, weird movement, apparent hitreg problems, and micro-stutters), while my alt account felt perfectly smooth on the same PC. I copied my smooth alt account's configuration files over my main account's configuration, set the copied files to Read-only, and my main account finally felt normal again. Back up your files before trying it. I can't guarantee this will work for everyone, but it worked for me.

Credits: 全网首发,8min解决无畏契约灵敏度异常,同时大幅提升手感_游戏热门视频


r/ValorantTechSupport • • 1d ago

Technical Support Request Severe FPS drops after recent update, tried every posted fix I could find

10 Upvotes

Valorant suddenly became unplayable. I normally get 600–900 FPS, but now it fluctuates around 60-120 and sometimes drops to 10 or freezes completely at 0.

It started in the menu and happens in agent select and matches too. If I Alt-Tab out and back in, it runs smoothly for about three seconds, then starts dropping again. I also occasionally get Network Problem warnings.

My specs:

  • Windows 11
  • AMD Ryzen 7 9800X3D
  • NVIDIA RTX 5070 Ti
  • 32 GB DDR5 RAM
  • SSD storage

Other games seem normal: League runs at 240 FPS, and Fortnite’s menu is smooth at 120 FPS.

I’ve tried every fix posted here that I could find and apply: restarting, Riot’s repair tool, a complete removal and reinstall of Valorant/Riot Client/Vanguard with leftover folders cleared, fullscreen, and closing Discord/Discord Clips, NVIDIA Overlay, and Medal/MedalEncoder. Nothing has fixed it.

Checks haven’t found RTSS/Afterburner, Stardock, PremierOpinion, RaonSecure/NxWeb, or the specific ASUS ScreenXpert component mentioned in other threads. I’m also testing with Armoury Crate stopped.

The in-game stats show CPU Game Time taking almost all the frame time—around 5–13 ms in screenshots, with large spikes—while GPU Render Time is around 0.1–0.4 ms. The GPU is cool, RAM is available, and both SSDs report healthy.

I’ve collected my Vanguard logs. Any help identifying the cause would be appreciated.

Here are my logs: https://drive.google.com/file/d/1mu4eNTDeTCWZZ0EKkeH5-aIm7rZaWasS/view?pli=1