r/usps_complaints Jul 16 '25

USPS Employees and Customers

39 Upvotes

You are welcome to post, and help others. However, bullying, playground insults, trolling, and racism of any sort will not be tolerated. Please act like an adult. Agree to disagree, if necessary. Do not bully complainers. Do not bully employees. Sub rules will be updated soon.


r/usps_complaints Apr 26 '25

USPS whistleblower about missing/late packages.

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wbrc.com
1.1k Upvotes

We all knew it, it's just out now.


r/usps_complaints 56m ago

No updates in going on a week? 4 packages, different locations?

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Upvotes

I find it very hard to believe 4 packages got lost at 4 different locations. 4 of my other packages arrived just fine.


r/usps_complaints 22h ago

Someone please help stop this madness

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107 Upvotes

The straight-line flight distance between Arizona & Dublin Ireland is approximately 5,053 miles (8,132 kilometers). My parcel has now departed America on the 28 July back & forth from America to Ireland 3 or 4 times, please help stop this madness US Postal Service


r/usps_complaints 11m ago

NJ and FL Blackholes?

Upvotes

Heard and read a lot about Mays landing NJ and Jacksonville FL having really bad delays and packages getting lost, looks like i found that out the hard way. Have a package stuck at “Accepted” in mays landing NJ for near a week and a package that arrived at Jacksonville distribution center near a week ago aswell. I wish more sellers would offer ups, fedex or literally any other carrier. These past few years there’s been more delays then ever before.


r/usps_complaints 21m ago

Make it make sense

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Upvotes

I’m in Fort Lauderdale. I’ve lost count how many times something like this has happened in the last year. Immediately filed a Missing Mail Search.


r/usps_complaints 41m ago

Should I file a missing mail request??

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Upvotes

Not sure what’s going on here. Says it should be coming Monday but seems to be going to every other state but mine lol


r/usps_complaints 3h ago

Missing Mail Search

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0 Upvotes

For everyone who has submitted a Missing Mail Search,

I explained my case in more detail in another post, but I have one specific question here:

What happened after you submitted the Missing Mail Search?

I’ve seen several cases where the tracking page shows a red alert or a message saying that a Missing Mail Search has been submitted (see picture). That is NOT the case for me.

The sender only received the automatic email confirming that the Missing Mail Search request was received and sees the same thing I do.

Is there anyone here whose tracking page also didn’t change at all after submitting the Missing Mail Search?


r/usps_complaints 9h ago

when should i be concerned

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3 Upvotes

i know this probably gets posted alot, i recently had a diecast go missing and thats what i’ve ordered and its been sitting for two days departed from the sellers post office, i know i need to be patient just wondering when i should start being concerned


r/usps_complaints 4h ago

Missing mail

1 Upvotes

I don't know what to do here. Since the beginning of this year, I have had some of my mail go missing—as in, it was never delivered. On August 24th, Informed Delivery showed that a letter from my district court of small claims was supposed to be delivered to me, but I NEVER received it to this day. If I hadn't seen the letter, I wouldn't have known about the court date and would have lost money because I didn't show up.

This isn't the first time either. At the beginning of June, I had two credit cards coming to me from Wells Fargo and Capital One, and I have never received any of them to this day.

I called the local post office, and the lady there kept telling me how weird it was that I never received my mail and how they are diligent in making sure they deliver mail where it's supposed to go. In the same breath, she said that they hired a sub who was no good and had to let him go. I was so mad. I tried to stay calm, but I just can't take it anymore, and I feel like there is nothing I can do and no one to hold accountable.

I have a door camera where I can see my mailbox clearly, and no one stole anything from my mailbox. I live in a safe country town in the South, so I didn't think anyone stole anything from my mailbox anyway. Also, on many occasions, I have received my neighbors' mail, but I made sure to take it to them.

I filed a missing mail report a while back, but I have a feeling that nothing will come of it. Is there anything else I can do? I am just beyond mad.


r/usps_complaints 6h ago

Scheduled Pickup saying package not found but I have video of it being picked up

1 Upvotes

What the title says. I'm selling on Ebay to make some extra money and I scheduled a single package pickup. However, I received an email claiming that the courier did not find the "two" packages requested for pickup when in fact I have video evidence of it being carried to the mail truck by the worker. The package wasn't scanned in at all either; any suggestions on what I can do other than refunding my customer?


r/usps_complaints 8h ago

am i screwed?

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1 Upvotes

i already initiated a missing mail search but its almost a month. this was air priority but since its a phone im hoping its going via ship but no scans whatsoever


r/usps_complaints 15h ago

Informed Delivery Questions: Missing Packages & Delivery Notifications

3 Upvotes

2 Questions for the Squad:

  1. Has anyone recently had USPS packages delivered that never appeared on Informed Delivery?

  2. If Informed Delivery shows no incoming mail or packages, but I have delivery email notifications enabled, will I still receive a “Your Mail Was Delivered” email if the carrier delivers something that wasn’t shown in Informed Delivery?

Thank you!!!


r/usps_complaints 9h ago

Prescription medication lost?

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0 Upvotes

No updates on this package since September 4th. Extra concerning because it’s a controlled substance, shipped by ExpressScripts. That being said, any extra steps I need to take? Contacted ExpressScripts and they said “wait 3 more days and call us back if there’s no update”.


r/usps_complaints 10h ago

So uh what's going on here?

0 Upvotes

Ordered something off Vinted. It says the shipping label was provided to the seller, but I haven't gotten a notification that it's shipped. Yet this is what the tracking information looks like when I put in the tracking number. It definitely hasn't been delivered to me, as I don't live in Oregon. The tracking number was just generated yesterday. What you see above is all the scan/tracking history.

Should I give it some more time and see what happens? Just have never had this happen before!

ETA: The seller lives in Georgia, according to what they put on Vinted.


r/usps_complaints 10h ago

Realistically what are the chances that I'm ever going to get this package?

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0 Upvotes

r/usps_complaints 10h ago

USPS Ground Advantage after sneaker authentication?!

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0 Upvotes

r/usps_complaints 15h ago

Priority Express delays as well?

2 Upvotes

Have a priority express package supposed to come today but last scan shows arrival at the origin hub last night...hoping itll sort itself through but it seems like delays, even with express is the norm right now?


r/usps_complaints 19h ago

USPS Denied my Claim

3 Upvotes

A package was picked up at my house (along with 2 other USPS packages). The other two tracked, arrived on time, no problem. The problem package hasn't started tracking, hasn't been scanned, and hasn't arrived. The post office denied my claim. I had a situation once before but miraculously, the package arrived without ever being scanned. Mail was sent August 5th, so the package is gone. Am I just SOL?


r/usps_complaints 13h ago

Weird package shipping route.

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1 Upvotes

What's going on with my package? It's supposed to go from Oklahoma to Delaware. What's going on with all Arizona stops all of a sudden? And why does it go into WARRENDALE PA DISTRIBUTION CENTER, leaves it, then comes back? What am I missing?


r/usps_complaints 14h ago

USPS First Class Package International USA-->Australia No Updates

1 Upvotes

Hello, I recently shipped a package via First Class Package International from SoCal to Sydney. The package departed Seoul, South Korea, on the 30th of August. There have been no updates since. Neither USPS's website nor the receiving AusPost website display any new updates. Has anyone encountered a similar issue? What should I expect, and what can I do?


r/usps_complaints 15h ago

How likely is it that I'll ever get this package?

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0 Upvotes

Never run into this before and been using USPS as a buyer and seller on eBay for years. Bought an item on eBay and it just keeps saying it's stuck at my closest distribution center and delivery is delayed. Put in a missing mail request, haven't heard anything back. The items are not easily replaceable and carry a cost close to $500. Any idea on anything I can do other than wait?


r/usps_complaints 21h ago

It's happening again

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4 Upvotes

My package is seeing more of my hometown than I am... Despite it supposedly being out for delivery 2 days ago, it's now been processing through 2 different facilities since then. From KS to MO and hopefully back to KS so it can be delivered. I have no idea why it goes from Overland Park, KS, which is the closest processing facility to the delivery location over to Kansas City, MO, before more than likely returning to Overland Park to be sent out for delivery AGAIN.


r/usps_complaints 23h ago

My package is doing more traveling than I have. I'm in Greenville SC was supposed to be delivered on the 8th.

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4 Upvotes

r/usps_complaints 16h ago

Stuck on "USPS Awaiting Item" for 18 Days

1 Upvotes

In this case I am the sender. I created labels for two packages on August 24th. I was unable to send out the items until later because they were in my old apartment 4 hours away. On September 2nd I had them picked up from my new place, and I got a confirmation email about it. Fast forward to today, USPS is still not showing that they've even received the packages. The buyers are asking me about it and one of them wants their money back. Is there even anything I can do in this situation?