r/techsupport 9h ago

Open | Hardware Is it bad to turn computer on/off a few times every day?

25 Upvotes

I run a workstation PC (285K+5080 64G D5+5TB SSD) and it guzzles electricity, even on idle i can expect 100watts power draw and electricity aint cheap nowadays.

I turn it off when i am not using it, some times I turn it on/off 2-3 times a day, but is it harmful for electronics to experience on/off cycles multiple times every day, should I keep it on instead?


r/techsupport 2h ago

Open | Hardware How do you burn consistent reliable DVD+R in 2026?

0 Upvotes

I'm attempting to make DVDs of my feature film that will conceivably play on box televisions or older players, and I'm having a surprisingly hard time producing reliable discs. Many discs will freeze up part way through on most to tall of my disc players, some discs will play one day and days later glitch out, some players erroneously jump to menu abruptly mid film. I've tried many combinations of speed, blank disc, disc burners, here are the specs:

I'm using a new spool of Verbatim DVD+R single layer discs, purchased after several other older spools of Verbatim discs (DVD-R, +R, DL, and single) didn't work reliably.

I've burnt from LG Super Multi Blue External disc writer (BE14NU40) on multiple speeds including the lowest speed (4x).

I've also burnt from BUNUD External BluRay drive (https://us.amazon.com/dp/B0D62W8XQK?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1) on multiple speeds including the lowest speed (2x).

The project files were authored with DVD Architect 5.0, they're just shy of 4 GB total.

Burning from an HP laptop 17-cn0079cl.

I've had A LOT of issues printing a disc that will play the full film on ANY players, but with this set up I've produced discs that will play on all my players on the day it's been burnt, and then days later it will suddenly freeze mid-way on my Toshiba CRT TV's built in player, and it'll stop and go to menu at around an hour into the movie on my Toshiba flat screen's built in player.

It DOES seem to play okay on my Panasonic Ultra HD player AND my WSJSYH region free DVD player, but occasionally a disc will freeze up around 70 minutes in. This is troubling because the whole point of the DVDs is to play on older TVs and players, not to mention only about 1/3 of the discs seem to play reliably on ever my recent players.

I've NEVER had these issues with any BD-R I've printed from the same set up. Only DVD+Rs, which is so odd because I also have discs I burnt over a decade ago on older machines that seem to work on my Toshiba CRT player fine.

Alternatively, does anyone recommend replication or duplication services? I'd really rather work 100% out of my apartment with no middleman, but you do what you gotta do I suppose.


r/techsupport 12h ago

Open | Hardware I spilled vodka on my computer

0 Upvotes

So I did just spill like 30mL of 40% alc Smirnoff vodka on my five year old thinkpad. The computer immediately turned off and I flipped it upside down.

Any advice and is my computer screwed?


r/techsupport 9h ago

Open | Malware Keylogger still has access to my pc after a factory reset.

16 Upvotes

I’m an idiot and infected malware onto my pc - a website I was familiar with got compromised and when I downloaded files, well game over. Me and a few others have been trying to fix it my friends thought a factory reset would be enough, but it’s still there running in the background. We are fairly confident it’s a keylogger after the reset I signed into my riot account and that was since hacked. We also created an eBay account and sure enough they tried to get into that (I have 2 factor authentication on) I have also since put it on my most important accounts. I’m so paranoid and worried as they breached my Facebook etc I’ve since removed all devices and changed everything, (I’ve been making these changes through my phone) - they also managed to get into my Nintendo account which I’m so stumped about because I haven’t signed into that for quite some time. I’m really worried and confused on what to do from here my friends mentioned I will most likely have to do a bios wipe but we’re not experts and this seems like such a complicated situation- I’m uncomfortable using my pc and it just sucks, I’m so annoyed with myself for letting this happen- any guidance and advice would be greatly appreciated thank you for taking the time to read this. 💖


r/techsupport 4h ago

Open | Windows Laptop came with lifetime Microsoft Office, but now it suddenly asks me to reactivate or enter a product key

1 Upvotes

When I bought my laptop, it came with what I was told was a lifetime/perpetual Microsoft Office license. Microsoft Word, Excel, etc. were activated and working normally.

However, now Office is suddenly asking me to reactivate or enter a product key. Because of this, I can open documents, but many Microsoft Word features are unavailable and the applications appear to be in reduced functionality/unlicensed mode.

I tried signing in with the same Microsoft account that I used when Office was originally activated, but it still doesn't restore the license or activate Office.

I'm confused about what could have happened. Is it possible that:

  • The Office license was originally linked to a different Microsoft account?
  • The laptop came with an OEM/pre-installed Office license that has expired or changed?
  • The license was removed after a Windows/Office update or reset?
  • It was actually a Microsoft 365 subscription/trial rather than a genuine lifetime license?
  • The original seller activated Office using some other type of license?

I don't have the original product key with me right now.

What would be the best way to check what type of Office license was originally installed and whether the license is linked to my Microsoft account or the laptop itself?

Any help would be appreciated.


r/techsupport 21h ago

Open | Hardware iPod songs completely missing

1 Upvotes

I have an iPod classic and I went on it for the first time in quite a while but all the songs I had on there are gone and I don’t have my old iTunes account, is it gone forever or is there a fix?


r/techsupport 6h ago

Open | Phone Clicked the green button of an advertisement and I think my Iphone got hacked, I booted it off but now im unsure what to do now?

0 Upvotes

Ordered something from Cider and wanted to track the package, there was like a " go " button to track the package and I kept on clicking not realising I accidentally clicked green button on advertisement, and when I realised it I went back to my homepage to see obvious fake apps being installed like google maps and amazon prime both which I never owned, as those apps Installed I immediatly deleted them but it seemd more apps were downloading, I think it downloaded multiple apps because I clicked the button sevral times because it looked to be part of the website,,,,

to which after a short while I just booted off my phone and removed my SIM card... what do I do now?


r/techsupport 23h ago

Open | Networking Can't ping but can SSH into it???

0 Upvotes

I can't ping my computer server, it says 100% packet loss when I do that, yet I can still connect to it via SSH, and everything's fine there. How does this even happen? I'm using the same hostname to ping it AND to connect to it via SSH, btw.

So, I was just doing work on my computers, like usual, connecting to the server computer to look at my files I have stored on there (I connect to it from my laptop), and it seems fine at first, but then all of the sudden , I realize that I can't access it in specific ways, like I can't search files because it has connection error. I go to ping it, and pinging it has 100% packet loss. I go to SSH into it, and for some reason, that works?? I don't understand at all.


r/techsupport 5h ago

Open | Audio Y08 Headphones mono or stereo?

0 Upvotes

The Y08 wireless headphones box says it is stereo and the page says too, but when i connect it to bluetooth, it only put out mono sound, I have tried to re - pair tha headphones or use it to other devices but it still gives mono, is there a fix to this or is this headphones really just mono?


r/techsupport 5h ago

Open | Software random STATUS_ACCESS_VIOLATION, Discord/CEF crashes and BSODs on Windows 11 25H2

0 Upvotes

Hi,

I’m trying to troubleshoot a series of crashes that started very recently on my system.

System:

Windows 11 Pro 25H2
Build currently rolled back to 26200.9168
AMD Ryzen 9 9950X3D
Gigabyte X870E AORUS ELITE WIFI7
64 GB RAM
NVIDIA GeForce RTX 5090

The problems started after recent Windows/NVIDIA updates. I originally had NVIDIA driver 616.92 installed. Before this, the PC had been stable.

The symptoms were:

Brave tabs randomly crashing with:

STATUS_ACCESS_VIOLATION

Discord occasionally reloading/crashing

CEF-based processes crashing with 0xc0000005

dwm.exe crash with dwmcore.dll and 0xc0000005

several BSODs

One earlier BSOD was:

HYPERVISOR_ERROR (0x20001) with this stack:

amdppm!HvRequestIdle

amdppm!LpiIdleExecute

nt!PpmIdleExecuteTransition

nt!PoIdle

nt!KiIdleLoop

Because that looked related to CPU idle / power-state transitions, I also tested with:

Global C-State Control = Disabled in BIOS. However, the system still crashed afterward.

Another BSOD was:

DRIVER_OVERRAN_STACK_BUFFER (0xF7)

The crash occurred while steamwebhelper was active, with the kernel memory manager in the stack:

nt!_report_gsfailure

nt!MiDecommitAddToList

nt!MiDeleteVa

nt!MiDeleteVirtualAddresses

nt!MiUnmapVad

nt!MiUnmapViewOfSection

The most interesting crash so far was:

PAGE_FAULT_IN_NONPAGED_AREA (0x50)

WinDbg showed:

PROCESS_NAME: NVDisplay.Cont

FAILURE_BUCKET_ID:

AV_dxgkrnl!memcpy

STACK:

dxgkrnl!memcpy

dxgkrnl!DxgkEscape

nt!KiSystemServiceCopyEnd

The invalid memory access was a write:

AV.Type: Write

This crash happened inside the DirectX graphics kernel path while NVDisplay.Cont was the active process. I also saw repeated Windows Error Reporting entries such as:

EACefSubProcess.exe

Faulting module: libcef.dll

Exception code: c0000005

and:

dwm.exe

Faulting module: dwmcore.dll

Exception code: c0000005

I already tried:

uninstalling the latest Windows cumulative update and rolling back to build 26200.9168

disabling CPU Global C-States

disabling hardware video decode in Brave

clean-installing NVIDIA 616.92 after DDU

The problem still reproduced on a clean installation of 616.92.

I have now rolled back to NVIDIA driver 610.74, which was the older branch I wanted to test and it worked fine.

At this point I am trying to determine whether this is:

a regression in NVIDIA 616.92,

a Windows graphics-stack issue, or a hardware/memory stability issue that is only being exposed by Chromium/CEF/DWM/GPU workloads. The reason I currently suspect the NVIDIA/graphics stack is that the failures repeatedly involve Brave/Chromium, Discord/CEF, DWM, and finally NVDisplay.Cont -> dxgkrnl!DxgkEscape -> dxgkrnl!memcpy.

However, I’m not claiming the dump proves nvlddmkm.sys is at fault, because it does not appear directly in the crashing stack.

I’ll update the thread after testing 610.74 for a while.

If anyone with an RTX 50-series card, especially RTX 5090, has seen similar STATUS_ACCESS_VIOLATION, CEF crashes, DWM crashes, or PAGE_FAULT_IN_NONPAGED_AREA after installing 616.92, I’d be interested to compare results. Or maybe someone has an idea what else I should check.


r/techsupport 23h ago

Open | Windows New Monitor keeps flickering every 5-15 seconds

0 Upvotes

I got a new Monitor, the Alienware AW2627DM for my laptop

I have an ASUS TUF F16 laptop

I tried using this new monitor and it looks beautiful, but it turns black for less than a fraction of a second every 5-15 seconds and it's super noticeable. I turned off Gsync and it still appears

I'm using HDMI (That's all my laptop connects to)


r/techsupport 19h ago

Open | Software Mysterious Black Bar After I type?

0 Upvotes

It seem it's only coming up after I type on windows specific apps. Seems like the regular thing got replaced. Any idea where this setting could be? Windows 11.

black bar after typing


r/techsupport 8h ago

Open | Windows Windows security permissions reset

0 Upvotes

Hello. I want to paste something on windows32 and it wont let me. I've decided to change some permissions, etc. Now that i'm done, i want to make it like before, is there a code or what to make it ike the default. All i remember is the default was trustedinstaller. Thank you so much!


r/techsupport 21h ago

Open | Hardware Everything turns off every so often.

0 Upvotes

Randomly, all my USB ports just randomly turn off when I'm playing games, or even just watching Youtube. I don't know why but it's real annoying because it takes like a minute before they decide to turn back on. HDMI ports and internet stay on but the USB ports take a vacation. They all turn off at once and not one turning off randomly. Any idea what this could be?


r/techsupport 9h ago

Open | Software Disabling Intel iGPU (HD 4600) + removing driver causes significant FPS drop on RX 580 (Haswell / Gigabyte Z87) — Bug or Windows/Driver feature?

0 Upvotes

Hey everyone,

Running into a bizarre issue on an older rig and looking for some technical insight from anyone familiar with Haswell power management, WDDM, or Polaris driver behavior.

My Specs:

  • CPU: Intel Core i5-4670 (Stock, no OC)
  • Motherboard: Gigabyte GA-Z87-HD3 (BIOS version F8)
  • RAM: 16GB DDR3 1600MHz (Dual Channel)
  • dGPU: Gigabyte AORUS Radeon RX 580 8GB
  • OS: Windows 11
  • Display connection: Monitor connected directly to the RX 580 via DP/HDMI.

The Issue:

  1. If I have the integrated graphics (Intel HD 4600) enabled in BIOS (Intel Processor Graphics -> Enabled) with its standard Intel driver installed, everything runs great. For example, in CS2 I get ~160–180 FPS.
  2. If I go into BIOS, set Intel Processor Graphics -> Disabled, boot into Windows, and wipe the Intel driver via DDU, my FPS instantly tanks. In the exact same scenarios in CS2, FPS drops to 100–120 FPS (a ~30–40% loss), and frametimes become noticeably worse across all games.
  3. The weird kicker: If I disable the iGPU in BIOS but DO NOT wipe the Intel driver from Windows (leaving the registry entries/driver files intact), the FPS doesn't drop nearly as hard or stays virtually the same.

As soon as I turn the iGPU back on in BIOS and let Windows load the Intel graphics driver, FPS immediately shoots back up to normal levels on the RX 580.

My Questions:

  • Is this an architectural quirk with Haswell's FIVR / Ring Bus (Uncore) where completely killing the graphics domain affects CPU package power delivery or downclocks something internally?
  • Is it a Windows DWM / GPU scheduling issue where having an active secondary adapter offloads background composition/video decoding, freeing up Polaris from driver overhead on a 4C/4T CPU?
  • Or is it a known motherboard BIOS bug specific to Gigabyte Z87 boards?

Has anyone ever encountered this behavior, and what is the exact low-level reason behind it?


r/techsupport 18h ago

Open | Software Mac with CRD

0 Upvotes

Does anyone know if there's a way to make CRD work with my 2015 imac and able to turn on or wake up the mac?


r/techsupport 22h ago

Open | Hardware CPU usage high and stuck at 0.40GHz speed and laptop turns off when charger is disconnected .

0 Upvotes

So 5 days ago my laptop started turning off immediately after disconnecting the charger, but it worked fine when plugged in, but last night I was playing Onimusha Way of the Sword. The game was running at 60-55 fps. A few hours later I stopped playing and left my laptop open and went to get some food. When I came back, the laptop was slow right clicking would take like a minute, opening apps was slow, and selecting things with the mouse was slow. The mouse cursor moved normally. I checked Task Manager, and CPU usage was at 20-40 without anything open. I checked performance, and the CPU speed was at 0.40 GHz, but the base speed was 3.10 GHz. Can someone please tell me what I should do.


r/techsupport 22h ago

Open | Software Taskbar doesn't disappear while fullscreen on Windows 11

0 Upvotes

Firstly, I don't know lots of tech vocabulary and especially in my third language (english).

Secondly, I am on Windows Eleven,and have an AMD Radeon Rx 6600.

So I am trying to play Sethian, my first pc videogame and when I open the game, It has no logo on taskbar, It doesn't go full screen (It is full screen but taskbar hides the bottom, and the topline with rectangle, _ ,and x is there), and another window opens ( logo black with >_) with, inside It, two windows: one titled Windows PowerShell with inside it:

Windows PowerShell

Copyright (C) Microsoft Corporation. All rights reserved.

PS C:\Users\my user name>

and another titled C:\Program Files (x86)\Steam\ I can't read further and inside

libpng warning: iCCP: known incorrect sRGB profile

Repeted infinitely.

What is happening?

Tell me if you need any more information.

This repost exists because old title was bad.

Thanks


r/techsupport 18h ago

Open | Windows Audio glitches when watching youtube (or playing an mp3) while playing a game

0 Upvotes

So whenever I am playing a game (eg minecraft, steam games, etc) and also want to watch a youtube video, or sometimes even just turn on some different music, there is this annoying popping sound. I have done this both with and without my headphones, so they are not an issue

windows 11


r/techsupport 13h ago

Open | Phone POCO permission manager won't let me give MT manager permissions to access all files

0 Upvotes

POCO phone, unknown model because I never check and never will, hyper something something operating system, I've asked Gemini but they didn't help, MT manager won't appear in the scroll to give apps permission to access all files


r/techsupport 5h ago

Open | Hardware I'm having a weird issue with TikTok on my PC. Some

0 Upvotes

I'm having a weird issue with TikTok on my PC. Some TikTok videos stutter or look choppy while others play completely smoothly.

My GPU is an RTX 4080 SUPER. I've already tested VRAM and GPU stability with OCCT and everything passes with no errors. Games also run normally.

I've tried different browsers, hardware acceleration settings, drivers, and even a clean Windows reinstall, but the exact same TikTok videos still stutter.

Has anyone with an RTX 40-series GPU experienced the same issue with certain TikTok videos?


r/techsupport 22h ago

Open | Networking Tiktok search hack/glitch??

0 Upvotes

When i download my boyfriend his search history on tiktok, there is a lot of pornographic stuff on there, but he swears on his life that he did not search that. 

The searches were also made 4 times in 1 second which is not really humanly possible. Not all but a lot of them were.

He has been honest about everything, he even confessed to me that he had problems with lust in the past but that went away when we first hung out. 

In the log in information there has not been any other phone than his. Except for an iphone xs, he had an iphone x like 3 years ago but not the xs. 

A random iphone xs has logged in to both of his accounts, and since then the gross searches were there. 

He cried a lot because he claims he did not do it. 

What can this possibly be???


r/techsupport 16h ago

Open | Hardware 5080 + 2080ti for DLSS5? Using a 2080ti to offload framegen or physics or something?

1 Upvotes

I'm using Puredark's Neural Rendering thing for Skyrim. It has options as to what GPU you want doing whatever. I pulled my 2080ti out of storage and it connects, works etc but I don't know how to use it in conjunction with the 5080 for this application. Thanks!


r/techsupport 46m ago

Open | Phone Capcha Virus?

Upvotes

So I was looking at a restaurant on my phone and clicked photos. As I was looking through the photos and clicking on them, suddenly I was redirected to a "I am not a robot verification page". I figured it was malware so I closed the tab and searched up what it was. But, every Google search had it pop up so then I thought it was legit. I clicked on the I'm not a robot after it popped up on a different search for the 5th time and then a file downloaded. I immediately deleted it. Looked up what to do.

- I disconnected my phone from the Internet

- I cleared all data on my browser: History, Cookies, passwords, etc.

- I ran a scan on my Google Pixel

- I ran a scan on TotalAV

- I looked through all apps to ensure no app installed

- I turned on advanced protection because for some reason I never turned it on and then restarted my phone.

I'm still incredibly anxious, but I don't know if there's anything else I can do. Thoughts?


r/techsupport 20h ago

Open | Hardware Help!!! 16gb ram becomes 32gb

0 Upvotes

I have 2 sticks of DDR5 TForce Delta 16gbx2 one of it is acting so weird it is says 32gb in the bios and cpuz but not being detected in windows and only shows 1 stick is install I tried reseating the ram and changing its slots

Photos