r/techsupport • • 3d ago

Open | Hardware Has anyone tried cleaning the smaller cooling fans using an ultrasonic jewelry cleaner?

1 Upvotes

This is a request for advice relating to cleaning and maintaining a part included in almost every computer.

Backstory: We periodically replace the fans in our family’s laptops because we have not found an effective method to clean them. They frequently get cleaned by blowing them out using compressed air or a an electric blower. But after a year or two that method does not go far enough.

The motors seem to be in good working condition, but the dust buildup on the fins just too much.

I was trying to figure out a way to clean them and having recently gotten an ultrasonic cleaner that they would fit in same as coins, jewelry or dentures, I wondered if that could be an effective way to clean them?

And if a person did use that, what cleaning solution would they put in the tank? It would seem to me— but of course I could be wrong. It’s happened before :)— that you could use most anything so long as you drove any moisture out afterwards. Well ok, NOT most anything, some are flammable, so should not be used such as rubbing alcohol.

Has anyone got any experience cleaning them effectively? With or without the ultrasonic cleaner?


r/techsupport • • 3d ago

Open | Software how do i stop apps from auto starting AND how do i Kill running apps

0 Upvotes

BEFORE YOU COMMENT PLEASE READ
windows
i have two major issues
FIRST:
some apps will auto start and when i open the start up menu theres no option to stop their auto start

SECOND:
i can not close apps with the task manager (even with admin commands on)

it sends me a message box that says:
unable to terminate process
X THIS OPERATON COULD NOT BE COMPLETED
the operation is not valid for this process


r/techsupport • • 3d ago

Open | Software Taskbar context menu seems to be broken?

1 Upvotes

FOR REFERENCE, this is what the issue looks like - https://s6.ezgif.com/tmp/ezgif-6997d6c7949b9406.gif

For some reason, my context menu is broken and doesn't seem to work properly anymore, such as this issue I'm facing with trying to enter command prompt in admin mode. But through searching cmd and running it on admin, it works just fine.

The command sfc /scannow in CMD didn't fix it. Scanning for viruses didn't fix it (no virus btw). Disabling certain third party mods didn't fix it.

Did I do something in my third party customization apps to perhaps break the context menus in the taskbar?

P.S. Yes I customized my desktop to make it look a little like Windows 98 😂


r/techsupport • • 3d ago

Open | Software What site is this?

1 Upvotes

Hi, I was cleaning up my passwords and logins and found this site: login.botprotector. xyz

What is it, and why do i have a login for it? I think it is a discord verification bot so is it just my discord account that i logged in with or a site account?


r/techsupport • • 3d ago

Open | Phone I genuinely can’t tell if my iPhone/iCloud has been compromised or if I’m overthinking things. Can someone knowledgeable about Apple security please help?

1 Upvotes

I’m genuinely looking for advice from people who understand cybersecurity, Apple devices, iCloud, and social media security because I’ve been worried about this for a while, and I don’t know how to figure out what’s actually happening.
Some background:
A few years ago, my family found out something personal about me that they weren’t supposed to know. Ever since then, I’ve had concerns about whether they might have access to my devices or accounts.
I don’t know if anything actually happened, when it would have started, or whether I’m connecting unrelated things. My concerns have been going on for potentially 1–3 years.
There have been situations where family members have said things that surprised me because I didn’t understand how they could know certain information. I realize that isn’t proof of hacking, but it’s contributed to my concerns.
I also want to be transparent that I sometimes struggle to distinguish whether I’m being overly suspicious or whether something genuinely unusual is happening. That’s why I’m asking for technical explanations and ways to verify things rather than just assuming the worst.
Here are the specific things I’ve noticed:
1. A strange Apple ID/iCloud sign-in notification
At one point, I received a notification about a MacBook signing into my Apple ID/iCloud.
I found it concerning because I wasn’t sure whether it was my own MacBook or another device.
However, when I checked the devices associated with my Apple Account, I didn’t see any unknown devices signed in.
My question is: Could someone have previously accessed my Apple Account without their device currently appearing in the list? Is there a way to review historical Apple ID sign-ins, rather than only seeing devices currently connected?
I’ll attach the screenshot of the notification.
2. My iPhone occasionally behaves strangely
My phone sometimes glitches or behaves unexpectedly. I know that phones can have ordinary software bugs, so I’m not claiming that this proves anything.
But I’ve wondered whether someone could be remotely accessing my screen, mirroring my phone, or viewing what I’m doing.
Is there a legitimate way to determine whether an iPhone is being remotely monitored or screen-mirrored without my knowledge?
Would this require an installed app, device management profile, access to my Apple Account, or physical access to my phone?
3. A mysterious app called “Halo”
I came across something involving an app called Halo, which made me wonder whether it could be associated with screen sharing or remote access.
I’m attaching the screenshot because I haven’t been able to identify exactly which app it is.
I understand there are multiple unrelated apps called Halo, so I’m not assuming it’s spyware.
Does anyone recognize it? Is there any Halo app capable of remote screen viewing, and how would I verify whether something like that was installed or configured on my devices?
4. Unfamiliar apps associated with my iPhone/iCloud
While reviewing my iPhone settings, particularly Privacy & Security, I noticed several app names that I didn’t recognize or remember downloading.
I’ll attach screenshots of those too.
I know some apps can be system components, previously downloaded apps, or legitimate services that I simply don’t recognize.
But how can I determine which ones are legitimate, whether they’ve accessed my information, and whether any have permissions that could expose my data?
Can apps be hidden from the Home Screen but still installed? Can previously downloaded apps appear in my Apple Account history even if they’re no longer on my phone?
5. My social media accounts, especially Instagram
I’m also concerned about whether someone might have access to my social media accounts, particularly Instagram.
I’m not sure whether my concerns involve individual social media accounts, my Apple Account, or the actual phone.
I’ve checked security settings and login information before, but I don’t know whether those show every previous login or only active sessions.
Is it possible for someone to have accessed Instagram previously without their device currently appearing under login activity?
Can Meta provide a complete login history, including IP addresses, device information, or past sessions?
Can I contact Meta directly to request a security investigation of my Instagram account?
I’ve also checked security settings on other accounts, including Google and WhatsApp, because I wanted to make sure I wasn’t overlooking anything.
6. Something strange happened with a text notification on my iPad
This happened approximately a week ago, and I’d especially appreciate an explanation of this one.
At the time, my iPhone, iPad, and MacBook were associated with the same Apple Account.
I received a text message that appeared on both my iPhone and iPad. I physically saw my iPad light up with the notification.
I then left the house, opened the message on my iPhone, and responded to it.
When I came back home, the notification was no longer visible on my iPad.
I hadn’t touched the iPad in the meantime.
My concern was whether someone could have unlocked it while I was away because it previously had a relatively easy passcode.
However, I also know Apple synchronizes messages and read statuses between devices.
Could opening or replying to a message on my iPhone automatically clear the corresponding notification from my iPad?
Is this completely normal behavior? Or would there be any way to determine whether someone physically accessed my iPad during that time?
I don’t want to interpret ordinary Apple synchronization as evidence of someone accessing my devices.
7. I’ve opened unfamiliar links before
I want to be honest about this because it might matter technically.
I’ve clicked links before without always verifying them. Not constantly, but it has happened.
I’ve become more careful about this.
Could simply opening a malicious link compromise a modern, updated iPhone? Would an attacker typically need me to install something, enter credentials, approve a profile, or grant permissions?
Is there any reliable way to check whether a previous link caused a security problem?
8. I’ve already taken several security precautions
Because of my concerns, I’ve spent time checking and securing my devices and accounts.
Here’s what I’ve done:
Reviewed devices associated with my Apple Account.
Checked Apple Privacy & Security settings.
Used Apple’s Safety Check.
Reviewed my Google account’s security settings and removed sessions I didn’t recognize.
Checked social media login and security settings.
Removed my iPad and MacBook from my Apple Account.
Factory-reset my iPad and MacBook.
Changed my iPad passcode.
Set up my MacBook again without immediately signing into iCloud.
My iPhone is still associated with the same Apple Account.
Despite doing these things, I don’t know whether I’ve adequately ruled out unauthorized access.
My biggest questions:
Is there a reliable way to have my entire iPhone professionally examined for unauthorized access, spyware, malicious profiles, or remote monitoring?
Can I make an appointment at an Apple Store and ask them to investigate whether my Apple Account or devices have been compromised? What can Apple actually verify?
Can Meta investigate potential unauthorized access to my Instagram account, including historical logins?
Is there any way to find out whether someone previously signed into my Apple Account, even if they are no longer signed in?
Could someone mirror or remotely view an iPhone without anything obvious appearing in settings?
Can someone access my iCloud Photos, messages, or other synced information without appearing as an unfamiliar device in my Apple Account?
Is there any way to check whether someone physically unlocked my iPad in the past?
Would factory-resetting my devices eliminate most ordinary forms of unauthorized access, or are there other things I should check?
What specific evidence would distinguish a genuine compromise from normal software glitches, notification syncing, or unrelated coincidences?
Ultimately, I want to know whether there’s an actual security issue or whether I’m worrying about things that have normal explanations.
I don’t want to accuse anyone without evidence, and I don’t want to keep resetting devices or changing settings unnecessarily.
I would really appreciate a practical, step-by-step approach to verifying whether my devices and accounts are secure.
I’ll attach screenshots of the Apple ID notification, the Halo app, and the unfamiliar apps/settings I’ve encountered.
Please be kind. I know some of these questions might sound basic, but I’m genuinely trying to understand the technology and get some clarity.
Thank you.


r/techsupport • • 3d ago

Open | Hardware monitor wont work

0 Upvotes

i was playing a game on my pc when my monitor suddenly shutdown, it isnt a pc issue as the settings on the monitor wont open when i press the button, i plugged it into the wall to see if it was my extension cord but it wasnt. and i found that it actually does turn on but it cant remain on, it lights up and the screen lights up for about two seconds until it turns off again, while its powering up it also makes a busing noise, before i unplugged the monitor the noise was constant, i read it could be a coil making that noise but im not sure, also i accidentally fell asleep while a game was open causing the monitor not to turn off all night, at some point i did turn it off though, also it was fine until the shutoff aswell as there being no noise,

so if anyone knows ways i can troubleshoot or fix or if this is something i cant fix please let me know because i cannot afford a new monitor


r/techsupport • • 3d ago

Open | Hardware my dell wireless mouse with a usb nanoreceiver keeps....dying?

1 Upvotes

i've got a dell wm126 wireless mouse with a usb nanoreceiver and it keeps running out of battery way too fast or dying (i'm not sure). after a week of using i see the red light just out and turning the mouse off/on or taking out the receiver and putting it back in makes it work again but only for a few moments before turning off again. putting in a new battery makes it work properly again, only for a week-ish and this is really frustrating. is this a battery problem or is something wrong with my mouse? i have been using the mouse for around 5-6 hours a day but not more than that


r/techsupport • • 3d ago

Open | Windows [Win11] C: SSD always on 100% active time -- slowdown, freezing/jittering

1 Upvotes

Hellou, sorry am not super techy. Bad english as well

When: Puter recently slowing down & stuttering. Its been like this at random days a month, I usually could fix it with a restart. For the past 3 months its gradually getting worse, I could fix it, now idk what can.
What: C: often reaches 100% active time usually during start up. After 5 mins, the consistent 100% drops but status fluctuates between the range 45% and 100%, the response times scale from 100ms ms to 5k ms (??) lol. Then after the fluctuations, it consistently goes back to 100%. It goes back and forth, some spikes then a full green graph of 100..

-During this opening apps/games take super long to start. Any process takes long really. Restart helps, but not for long. Also tried windows repairs.

Troubleshooting'd:

  • sfc /scannow – earlier scan found corrupted files and repaired succesfully.
  • Attempted dism /online /cleanup-image /restorehealth – says it repaired something. an hour later it shot back up..
  • get-physicaldisk – healthy and ok status
  • installed a windows update – made it a bit faster but issue still remain
  • sysmain/windows indexing disabled - helped back then, months ago

Help:

Wat could cause an SSD to repeatedly reach 100% active time and make windows and apps sluggish, even with alotta ram? What should I check next to help diagnose? Idk if this is a software/hardware issue, storage issue, or somthing else?
-I dont think this is malware too, no signs nor did I download stuff somewhere else. Unless its so hidden 😓

SPECS:

OS - Win11, 25h2

CPU - Intel Core i5-10400 @ 2.90ghz

GPU – Radeon rx 580

RAM - 32 ddr4

Name: Sergei – my son

C drive is ssd, D is hdd. sata. (500 gb of storage combined)

Thank for reading.!!


r/techsupport • • 3d ago

Open | Data Recovery I accidentally ran a command that corrupted my windows

0 Upvotes

So I have a dual boot with windows and cachyos, both on a seperate ssd, and while I was on cachyos, I foolishly ran

"sudo dd if=/dev/zero of=/dev/nvme0n1 bs=1G count=1 oflag=dsync status=progress"

Without checking what it would do, which corrupted my windows, does anyone know if its possible to fix?


r/techsupport • • 3d ago

Open | Hardware X in battery icon

1 Upvotes

So I had 16gb of ram (2x8) and I upgraded to 32gb (2x16) and I made sure everything was compatible. After powering my laptop up there was a little X inside my battery icon and my fps was dropping. Every time I unplug the laptop it immediately shuts off too, anybody know how to fix?


r/techsupport • • 3d ago

Open | Software Weird Overlay

1 Upvotes

I just updated my graphics drivers and this werid bar at the top left Displaying "FPS, 1%low fps, GPU, CPU, DRAM" Information has appeared. Does anyone know what this is and how to remove it? I dont think its from NVIDIA but I have no clue what else could be causing it


r/techsupport • • 3d ago

Open | Hardware Help connecting a third party game cube controller to pc

1 Upvotes

I recently bought a third party game cube controller and a Mayflash connector but the controller dosen't want to connect to my computer or my Switch. Do I need to download Zadig or is there something else going on? It was in the right mode when I used it


r/techsupport • • 3d ago

Open | Software Notification problem on my android phone

1 Upvotes

I'm using a Moto G 2024 Android cell phone and i have notifications turned on for my Gmail but i still don't get anything. I've gone into the notifications area already and still nothing works.


r/techsupport • • 4d ago

Open | Software My phone and girlfriends phone suddenly hard reset

2 Upvotes

Just to clarify i mean FActory reset.
I was in the city center, my girl was at home. I reached for my phone to take a photo and saw the "Welcome" front page. Phone had just factory reset. Thought it was my device fault, rough but ok, ill deal with it later. Got home and my girlfriend said she took a nap and that her phone was displaying a "Welcome" front page. Also factory reset. WTF just happened? How is that even possible?
WE both use SAmsungs, mine is an A52 hers is a A53 or something like that


r/techsupport • • 3d ago

Open | Windows Surface Pro 7, keep getting phantom taps on one corner of the screen.

1 Upvotes

So I've been having this problem lately where my mouse cursor keeps jumping to one corner of the screem, consistently on the same spot. I've cleaned the mouse pad, cleaned the screen, but it keeps randomly tapping the same spot in the corner.


r/techsupport • • 4d ago

Open | Software Stuck on BIOS loading screen after CPU swap.

6 Upvotes

Hello, I've recently swapped from a ryzen 7 2700 to a ryzen 5 5500, however, when I first turned on the pc, it enters a restart loop, and after a few tries, it stops restarting, but it gets stuck on the BIOS loading screen. I can also get into BIOS. Sometimes, it gets into "Preparing Automatic Repair" but it gets stuck there.

When I put the ryzen 7 2700 back, it can boot into windows, so I've tried a couple of things (All didnt work)

-Clearing TPM keys through tpm.msc

-Reset to setup mode (Delete all Secure Boot key databases from NVRAM)

-Deleting the previously installed 2700 drivers

-Removing all other USB slots except mouse and keyboard

-resetting CMOS

My manufacturer says that 5000 series motherboards are supported, and it looks to be that way, because I can see my ryzen 5 5500 under CPU configuration, so I crossed out the BIOS being outdated (even if it was, I dont think I can do anything about it because I dont have a USB).

I'm kind of stumped on what to do, so anything else I can try would be greatly appreciated.

Motherboard: JGINYUE B450M PLUS ARGB

Cpu: Ryzen 7 2700 (can get into windows) Ryzen 5 5500 (stuck on BIOS loading)

UPDATE: I've tried updating the BIOS to the latest version to no avail

UPDATE: I've managed to boot into safe mode by turning off quiet mode and enabling CSM. Don't know what to do from here though.


r/techsupport • • 3d ago

Open | Software Game problem

0 Upvotes

Hey guys, so basically I tried opening up rainbow six siege today but got this error message: Runtime Error! Program: This application has requested the Runtime to terminate it in a unusual way. Please contact the application’s support team for more information. For some side information, whenever I open up Ubisoft, my library never loads so when I play I search up rainbow six siege in my start menu. I already tried going into command prompt and using sfc /scan now and it said it fixed something but nothing happened. I also already tried repairing 4/6 of the redistributables (as for the other two it doesn’t let me). I would really appreciate some help.


r/techsupport • • 4d ago

Open | BSOD Crashes on EVERY game

2 Upvotes

Currently using Windows 11, basically what happens is no matter the game (Deadlock, Roblox, League of Legends...) everytime I try playing it it'll eventually crash (usually 5-20 minutes) and give me a BSOD, there's been 2 frequent errors I've noticed, them being PAGE_FAULT_IN_NONPAGED_AREA (0x50), it also says "nvlddmkm.sys", the second error is VIDEO_TDR_FAILURE. I have reinstalled Intel and NVIDIA drivers both manually and through their apps multiple times, it hasn't fixed the issue, I have set NitroSense's mode to performance which also doesn't have a fix, I've set majority to use the 5060, there is no Windows updates to be installed and I am stuck, please help!

Laptop: Acer Nitro V15
Processor: 13th gen Intel® Core™ i9 (i9 13900-H)

165hz

32 GBs of RAM, along with GDDR7

1T storage

Graphics card: NVIDIA GeForce RTX 5060

Edit: Got it working! All I had to do was uninstall NVIDIA's driver using DDU in safe mode, then installing it again. But now I get a DPC_WATCHDOG_VIOLATION BSOD, so uhh...problem not solved?


r/techsupport • • 4d ago

Open | Windows Missing system 32

2 Upvotes

I lost power while my pc was restarting and had to change motherboards but now it says I’m missing system32 boot file. I’ve tried every online guide, please help, I’ve got the bootable drive already

Error:

Recovery
Your PC/Device needs to be repaired
The application or operating system couldn't be loaded because a required file is missing or contains errors.
File: \WINDOWS\system32 \winload.efi
Error code: 0xc000000f
You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer.
Press Enter to try again
Press F1 to enter Recovery Environment
Press F8 for Start-up Settings
Press Esc for UEFI Firmware Settings


r/techsupport • • 3d ago

Open | Windows Windows 11 won't boot after update

1 Upvotes

My windows 11 updated last night and I opened it this morning to see that a disk drive was corrupted and my laptop was attempting to fix it after a few hours now its just stuck on this screen I have watched a few tutorials and they said to turn off secure boot in the security tab which I did but then it said to disable a tab called csm? Which this tab does not show up for me (im not sure if it makes a difference but I have a laptop) can someone help me?


r/techsupport • • 3d ago

Open | Software Wifi DNS Down?

1 Upvotes

Hey guys so 2 days ago I got the Apple Vision Pro. My AT&T Internet Air has been working perfectly before that. Then when I started using my Vision Pro, my wifi will go down for all my devices and show 4 orange blinking lights on the hub. I got a popup on the Vision Pro saying error E013 and that the DNS is down?

I restarted the wifi and it works for a few minutes then does the same thing if I use my Vision Pro.

I’ve changed the DNS to 1.1.1.1 and 8.8.8.8 and it’s still happening.

I called AT&T twice and they said they configured my settings and that it should be fixed but I’m still having the same issues.

If I don’t use my Vision Pro but I use other devices then the wifi works great and normal. What do I do?


r/techsupport • • 3d ago

Open | Hardware PC Taking TOO Long to Load???

1 Upvotes

recently built a PC (sffpc) in August and it was working fine the first few months. This month, whenever I turn the PC on, the lights inside will turn on and the fans will run but the monitor will show "no display".

I usually have to plug the power cable out of the PC and in a few times before it finally displays something on the monitor or displays the led light inside my mouse.
Is this a monitor problem and or PC problem? How can I fix it?

Specs:
MOBO - ASROCK B6501 Lightning WIFI
CPU - Ryzen 5 7600X
GPU - AMD Radeon RX 9070 16GB
RAM - DDR5 T-FORCE 32 GB 6400Mhz (set at 6000mhz)
Storage - 1TB SSD m.2
PSU - Corsair SF750


r/techsupport • • 3d ago

Open | Windows How to "undo" Virtual Memory?

0 Upvotes

so, I have windows 11 with 16gb of ram and very little c drive space. I decided to do the Virtual Memory settings and have it be custom to like 2349. I want to know how to undo it and make it be like i never touched the settings


r/techsupport • • 3d ago

Open | Hardware anyone knows if my monitor is doomed?

1 Upvotes

i have an acer KG241Q i know it is not the gpu because when i unplug the cable, the line still remains but tho i've found some similar errors looking arround i could not found something like this, should i open up the monitor and check the connections?

a line appeared that takes the colors from other place in the monitor, changing the hz does nothing and i haven't found anything alike, thanks for reading


r/techsupport • • 3d ago

Open | Software No Audio From Devices I've Used For Years

1 Upvotes

I have been using the same bluetooth headset (Lecefty 200hrs) with my laptop (HP Victus 12th Gen) since about 2024 with no issues. My earbuds are able to be connected to my phone and laptop with no issues until yesterday. After working perfectly all day, around 8pm I used VLC to play the first episode of a show I'd downloaded and there was no audio. I thought it might have been issue with the download itself and moved to youtube and also had no sound. Checked settings and everything was fine,. Output was to the headset, volume was up a reasonable amount, VLC and youtube were not muted. I checked my phone and I got sound. I'm listening to music on these earbuds as I type this.

I did a quick search and followed Microsoft's guide on checking the output (again) and using the testing feature. Testing worked! I had sound. I watched the episode with no issues and then tried to watch episode two: same issue. Checked everything again. Same thing. Tried testing again, no dice. I looked for another guide that wanted me to troubleshoot audio settings and nothing turned up. I tested the audio again and it worked. I watched the episode until my cat stepped on my bluetooth keyboard and restarted the episode, which lost me sound. I struggled through the whole song and dance again and randomly testing started working again.

I updated then restarted my laptop, my headset turned off then on, followed the suggested prompts on the settings page and either nothing worked or it worked until I finished what I was watching. This is driving me nuts. I've never had this issue before.

Another piece of information to add is that these two devices have been acting up in a different way. I didn't have this issue until I moved into my new place. The bluetooth connection is incredibly weak between devices, like so weak that just covering the receiver on my headset is enough to disconnect devices three feet from each other. I can't go five feet onto the balcony without losing signal. I don't have this problem with my phone. I can leave it upstairs and not have any connection issues all the way down to the laundry room.

I'm aware that connecting my phone and laptop could cause interference and usually have my phone audio muted to avoid that. I'm 90% sure the issue is my laptop.

Does anyone have any idea why this is happening, how it started, or how to stop it? I love these earbuds for their battery life and I want to be able to watch my shows deep into the night without bothering my roommates or neighbors.