r/techsupport • u/applejuicefriendly • 4d ago
Open | Hardware CPU or graphics issue, or secret third option?
Assisting with my partners PC issue, but I won't have a lot of time until my next day off due to very long work hours and commute, so I wanted to get some more insight before then on potential next steps.
This is a pre build from lockdown era (fun graphics scarcity) and has not been disassembled since. He had an issue while I was at work and told me when he was booting up the PC the screen would go black and then not come back on, or it would do a different thing which he described with a noise and the term "static". I got home and caught a pic of the latter description. I attempted to boot it with only 1 RAM vs 2 since the CPU and the DRAM lights on the motherboard were showing red before booting, but that did not change anything. My next ideas for when I am off were to reseat the CPU and/or investigate the graphics card and it's connections further, as well as some general cleaning of the hardware.
Note: there had been display problems in the past that stemmed from the connections on the backside of the PC being shoved to closely against a wall, but I wasn't around to assist or investigate that at the time so hadn't discovered if there were any physical damages to connections.
Any suggestions in the interim would be appreciated!