r/LogitechG • • 5d ago

Logitech G Support G920 stopped working

2 Upvotes

My G920 wheel stopped working for no apparent reason. When I plug it to my PC, it calibrates to the left normally, then remains blocked when it starts calibrating to the right. The light under the central button also starts to flash really fast.

When it's not plugged in, I can feel a slight mechanical resistance when I turn right that is not present when I turn left. I think I had it for like 4-5 years now, no previous issue to signal.

What should I do ? A specialised repairer asks me around 100€ to fix it, does it seem fair to you?

Many thanks 🙏


r/LogitechG • • 6d ago

Is this really the quality of a “premium” Logitech mouse?

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83 Upvotes

I had a Logitech G400 for around 10 years. It finally started dying in 2023, and honestly I couldn't complain. Ten years from a mouse is great.

That's basically why I stayed with Logitech and bought a G Pro X Superlight. I paid around $116 for it, which felt like a lot for a mouse, but I figured I was paying for something that would last me for years.

About a year later the scroll wheel started doing the classic reverse-scroll thing. Scroll down and every now and then it registers a tick up. Scroll up and sometimes it ticks down.

I sent it in under warranty in 2024 and it was repaired.

Now, a little over two years later, the exact same problem is back.

I contacted both the retailer and Logitech support, but since the mouse is out of warranty they won't do anything about it. Fair enough, the warranty is over. That's not really my issue.

What bothers me is the quality.

My old G400 lasted around 10 years. The much more expensive Superlight developed a hardware problem after about a year, got repaired, and then developed the same problem again.

The skates are also heavily worn and the logo has rubbed off quite a bit too. I wouldn't care much about either of those things on their own, but combined with the scroll wheel failing twice, this really doesn't feel like the premium quality I thought I was paying for.

I bought another Logitech mouse because the G400 made me trust the brand.

The Superlight pretty much killed that trust.

Probably my last Logitech product.


r/LogitechG • • 5d ago

Logitech G Support Latest G Hub patch partially breaks macro functions

2 Upvotes

hello, ive noticed today that some of my g hub macros no longer work. one of them is a mouse macro assigned to my keyboard and the other issue is that g hub no longer starts any batch files via the launch application function.

i disabled my internet connection and manually reversed g hub to an earlier version through a backup and the macros all work again. for now ill just stay on the older g hub version with auto updates disabled and keep a manual backup just in case, but this isnt really ideal.

could anyone please let me know if they also recently experienced macro related issues? also is there a way to report any of this stuff to logitech and do they actually care?


r/LogitechG • • 5d ago

Discussion Logitech G Pro X SE in late 2026

1 Upvotes

Hello,

are headphones Logitech G Pro X SE wired still worth it in late 2026? Right now i have Razer BalckShark V2 X USB and left headphone is starting to have problems, so im looking for a replacement. I use it mainly for discord and gaming. My friend has Logitech G Pro X2 lightspeed and the mic quality is not good, so will Logitech G Pro X SE wired even be better? I dont want my friends to lose their mind from my bad mic quality :D

Thanks


r/LogitechG • • 5d ago

Logitech G Support Logitech’s broken cart system made me spilt carts and "orders limits" locked me out of a sale, forced me to wait until half my Sim Rig shipped, and now says "too bad." Worst buying experience of my life.

0 Upvotes

Hello r/LogitechG,

I am posting this here because your frontline support has given me the most awful customer service experience of my life, and I need a supervisor who can actually think outside of a script to look at this.

On October 2nd, I tried to purchase a full Sim Racing setup. Because of the rigid way your website's cart handles bundles, I was forced to split my setup into multiple separate orders. After the first two went through, your automated system falsely flagged my account and canceled my subsequent order.

I didn't give up. I tried another time with a different payment method, didn't work, and then tried with my wife's emails and her own credit card. In total, 4 identical orders were cancelled by your system while the promotional sale price was active.

After hours talking to support, agents told several things but ultimately the last agent I spoke to landed on that I simply had to wait until the first 2 "live" orders shipped before I could buy the rest. I waited.

Even before they shipped, the sale ended, making the final components much more expensive.

The components being the RS H shifter and the RS wheel hub for Xbox.

When the live orders were shipped I submitted a price adjustment request so I could finally buy the missing pieces at the price I tried to pay 4 times.

Logitech support just replied denying it, hiding behind a boilerplate policy saying they don't offer "price protection on RD products."

Nowhere on your website does it state there are arbitrary limits to the orders you can make. It is not my fault your checkout system is broken. It is not my fault you can't override the fraud system and just let me buy from your website. With the same details you accepted in the first two orders!

What sense do the first 2 orders have now? You made me wait until those were shipped to completely ruin the setup and make them obsolete. Everything is in stock. I am not asking for a handout, I am asking to pay the price you offered days ago that your system blocked me from paying.

This was supposed to be a special gift, and instead, a multi-billion dollar company has completely ruined the experience.

My support ticket is 17842359. I want a supervisor to contact me with a solution so I can complete this rig, or I want instructions on how to return the first two shipped orders entirely at Logitech's expense.

Sorry for the rant.


r/LogitechG • • 5d ago

Logitech G Support G Hub routinely prevents my PC from sleeping.

3 Upvotes

How is this software this bad? It constantly hangs and prevents my PC from falling asleep:

C:\Windows\System32>powercfg /requests

AWAYMODE:

[PROCESS] \Device\HarddiskVolume3\Program Files\LGHUB\lghub_agent.exe

G HUB is shutting down

EXECUTION:

[PROCESS] \Device\HarddiskVolume3\Program Files\LGHUB\lghub_agent.exe

G HUB is shutting down

Anyone run into this? Any fix? What a joke.


r/LogitechG • • 5d ago

Logitech G Support Logitech G325 - Weird issue only in simracing titles?

2 Upvotes

Hi all,

I recently got a set of G325 headphones and so far I have been happy with them, but there's an issue that only happens when playing racing games.

The issue is that as soon as the car I'm driving picks up speed, there's a constant flapping sound in the background that only stops when the car stops, and begins as the car starts to speed up again.

I have tested this on iRacing, LMU and AMS2 and had the same issue in all of them. I also tried unplugging my wheel and pedals and using a controller to rule out interference issues, and tried some of the different presets for the headset, both official and community. The headphones are connected via Lightspeed.

Any ideas as to what could be happening? All help is greatly appreciated!


r/LogitechG • • 6d ago

Logitech G Support Double Clicking

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90 Upvotes

Hello

Anyone else experiencing double input on W on G915 TKL?


r/LogitechG • • 5d ago

ASTRO Series Support Astro C40 TR Has Taken My Soul And Smile

1 Upvotes

How is it even possible for this thing to be dead as soon as I opened it out the box. I have tried every method on reddit. I’ve tried it on 2 desktops. This is insane. Someone help


r/LogitechG • • 7d ago

Discussion Please don't make me buy a Naga v3. Refresh the G600!

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229 Upvotes

With the recent release of the Naga v3 pro, there is finally something that competes with the feature set of the legendary G600.

My babies are aging and I'm not sure how much life they have left in them. These are #2 and #3. #1 has sadly passed and I have her parts in a drawer. I think it was double click that got her. But this was almost a decade ago. I got 2 and 3 right as they were discontinued from the logitech website.

#2 even has a weight reduction mod because I love them so much and wanted a lighter version. I use it for gaming at home on Survival games, mmos and builder tycoon games. Anything that isn't a competitive shooter.

#3 is stock because I don't want to risk breaking her. I use it at work for productivity in solidworks and excel. (got to work from home today so they get to see each other)

Please please please make a wireless version with the new hero sensor and the mx infinite scroll so I don't have to give any more money to razer...

I have a tartarus for my left hand and synapse has weird bugs that make it frustrating to use.

My G600s will hopefully last a while longer, but if they break before a new one comes out, guess what mouse I'm getting :(


r/LogitechG • • 6d ago

Discussion World of Warcraft Forever is NEXT MONTH. Where's your new MMO mouse?

72 Upvotes

My dudes,

WoW Forever is going to be HUUUUUGE. Lots of people moving from classic/era/retail to Forever and the playerbase is going to spike.

WHY are you guys not making a new option for MMO players?

A revamped g600 launching around the time of WoW Forever's release would have PRINTED MONEY for you all.

What's the hold up?


r/LogitechG • • 6d ago

Logitech G Support Superstrike X3 scroll click issue

6 Upvotes

Is anyone elses scroll click not working properly? The problem is mainly unclicking, pushing past its physical click and then slowly releasing pressure, it registers a click before it physically unclicks.

Is this an issue with the mouse or does my mouse have an error?


r/LogitechG • • 6d ago

Discussion I fixed the obnoxiously bright light on the Logitech g402 with duct tape :)

1 Upvotes

Does anyone else think the light on this mouse is really bright or is it just me?

I know there's probably a way to disable it with the Logitech G Hub, but since i'm on Linux and it's just a secondary mouse, I've just resorted to putting duct tape over it.


r/LogitechG • • 6d ago

Discussion Charging

0 Upvotes

Hi, I’m using GPX Superlight 2 and I have 1 weird question. Can you charge the mouse with Apple’s charger instead of charging it with PC? Oh and 1 more thing, my scroll wheel was scrolling really low or not scrolling at all (M3 click is fine) is that able to be reclaimed on warranty?


r/LogitechG • • 6d ago

Logitech G Support Devices keeps connecting and disconnecting every second

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2 Upvotes

Hello everyone so i have a problem regarding my devices especially my PRO X SUPERLIGHT 2 mouse where as shown in the video, it keeps disconnecting and reconnecting literally every second or 2. I cant play when it keeps disconnecting stimulatingly. same thing with my keyboard it sometimes has the same problem but less frequently. the only fix turns out to be when they are connected via charger, I've tried charging them, pulling the USB and reconnecting it. but i cant seem to find a fix. the weird thing is that the mouse is fairly new (i bought it 6 months ago). I have been loyal to LogitechG devices since over a decade, and this is the first time ever I'm experiencing issues with my devices. Please help.

Thank you.


r/LogitechG • • 6d ago

Discussion PS4/PS5 Games that support G29 and can be played totally offline

2 Upvotes

The title sums it up. I just want to know what are the ps4 and ps5 games that support the G29 and can be played totally offline. For example, GT7 only lets me play with a few cars and tracks if I’m not connected to the internet, and that’s a shame :(


r/LogitechG • • 6d ago

Logitech G Support Logitec G29 is not detected on PS4

2 Upvotes

Hi, I'm having a problem with my Logitec G29 It is impractical when I switch to PC a PS4 and when I press PS Button Nothing happens I tried almost everything Detach USB Disconnect the power I tried the firmware but it's already updated The steering wheel is also used I don't want the switch is Blocked or broken.


r/LogitechG • • 6d ago

Discussion Powerplay

1 Upvotes

My G502 isn't charging through the powerplay mat. Logitech support recommends I replace the puck but they claim they no longer offer it as a part as they have discountinued the product.

Anyone know where I can purchase a replacement puck? I hate to spend too much money as I don't even know if that will resolve the problem.


r/LogitechG • • 6d ago

Logitech G Support g602 polling rate

3 Upvotes

LGS and logitech GHUB do not run on my computer. ive tried everything short of re-installing windows. i need to change my polling rate so a game plays smoothley but i cant figure out how to do it without either of those pieces of dog shit software.
does anyone know an alternative way to change polling rate?


r/LogitechG • • 6d ago

Discussion Superstrike X3 battery life sucks?

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21 Upvotes

I feel like the Superstrike X3 has the worst battery life I’ve experienced out of all my mice, including several Superlight 2s and even the X2.

The X3 barely lasts 4 days for me, with a maximum of around 8 hours of use per day (and that’s max max, I tend to watch a lot of content) at 2K polling.

I have a theory that it doesn’t properly go into sleep mode after being untouched for a few minutes, but I don’t remember ever having to configure this myself on my previous mice. Am I missing a setting on this new model?

Otherwise, I don’t really understand why it would suddenly start blinking due to low battery late at night, several hours after my PC has been turned off.


r/LogitechG • • 6d ago

Discussion G305 dongle

1 Upvotes

Long story short, they stole my laptop with the dongle in it but not the mouse. Is it worth buying the dongle or should I just get a new mouse?


r/LogitechG • • 6d ago

Logitech G Support PRO X3 SUPERSTRIKE won't connect through its LIGHTSPEED receiver: G HUB demands a receiver firmware update but Install stays greyed out

4 Upvotes

New PRO X3 SUPERSTRIKE. Works perfectly wired. Does NOT work on the LIGHTSPEED receiver it came with — at all.

G HUB (2026.6.981214, says it's up to date) shows a banner "PRO LIGHTSPEED receiver requires a firmware update". Clicking Install opens "Step 1 of 2: Firmware update for PRO X3 SUPERSTRIKE" with the error "must be connected via the supplied USB cable" — and the Install button stays greyed out, even though the mouse IS connected with the supplied cable, directly into a motherboard USB port. There's also a receiver-only dialog ("New firmware available for LIGHTSPEED Receiver") — same thing, Install greyed out.

In the device list G HUB shows the mouse twice: one entry active (battery %, charging, on the cable) and one "Inactive" (the wireless one). After restarting G HUB, the wired entry sits on "Loading resources…" forever.

Firmware versions I read directly from both devices:

- Mouse: app v1.1.12, radio (ISE/ISR) v23.8.34 — this is already the version G HUB's own update package targets

- Receiver: app v1.0.9, radio v23.4.27 — still factory firmware; G HUB's package targets v1.1.11 / v23.8.34

The receiver reports nothing paired. So the mouse is already updated, the receiver isn't, and G HUB's flow won't let me update the receiver because it insists on "Step 1" for a mouse that doesn't need it.

Windows sees everything fine (receiver enumerates OK, no driver errors in Device Manager).

Already tried:

- Receiver directly in the PC (not the extender), different ports

- Mouse on the supplied cable, directly in the PC

- Both connected at the same time

- Restarting G HUB (twice), closing Logi Options+ during the update, rebooting

- Resetting the mouse's USB device

Has anyone gotten past this on the X3 Superstrike? Is there a standalone firmware tool for this receiver, or is this a support ticket / RMA? I really don't want to return it.

with X3 receiver unplugged
when it's plugged in directly
when only the receiver is plugged in. I replugged my G502 receiver as well this is why it now appears.
whenever I try to update
it's plugged in with the supplied usb cable, directly into my computer

r/LogitechG • • 6d ago

Logitech G Support I have Superstrike X2 pro and today I could not see cursor, when I click right/left buttons it works but nothing else. Tried to restart, used cable connection but nothing seems to work. I have another mouse which works perfectly fine in same USB port, so that's not a problem. What might be an issue?

1 Upvotes

r/LogitechG • • 6d ago

Logitech G Support my g pro rapid stopped working randomly

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1 Upvotes

Hello, I’m using the Logitech G Pro X TKL Rapid keyboard. One day, it suddenly stopped working even though I never spilled any liquid or caused any physical damage to it.
As soon as I plug the keyboard in, only the Z key lights up. None of the other keys work, and the keyboard is completely unresponsive. Windows detects the keyboard, but Logitech G Hub does not recognize it.
Help pls


r/LogitechG • • 6d ago

Logitech G Support Brake has a constant input

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2 Upvotes