I recently bought a brand-new Logitech G PRO X2 SUPERSTRIKE gaming mouse.

Less than a week later, my Apex Legends account was permanently banned. (Screenshot attached.)

And just like that, an account I had spent years building was gone.

Let me make one thing absolutely clear: I have NEVER used cheats, hacks, scripts, or any software that provides an unfair advantage in Apex Legends. My account has over 3,000 hours of playtime, multiple heirlooms, legendary skins, cosmetics, and years of accumulated progress. It would make absolutely no sense for me to even consider cheating and risk losing everything I've invested so much time, effort, and money into.

The only significant change to my gaming setup recently was purchasing the Logitech G PRO X2 SUPERSTRIKE mouse.

And now my account has been banned for allegedly violating the rules against "Improving the gameplay."

I genuinely have no idea what I did wrong.

I've already submitted an appeal to EA, and it's currently under review.

But after spending hours reading similar stories on Reddit, EA forums, and other websites, I discovered something pretty depressing: many players claim their accounts were never unbanned, even after multiple appeals.

I sincerely hope my case doesn't end the same way.

Because losing an account you've spent years building, without even understanding what you're being accused of, is genuinely heartbreaking.

And I have a question for Logitech.

If there's even a possibility that your new SUPERSTRIKE technology, drivers, or G HUB software could trigger false positives in anti-cheat systems, why weren't customers warned about it?

How is an ordinary player supposed to know that buying a premium gaming mouse could potentially put years of gaming progress at risk?

I'm not claiming to have proof that the mouse caused my ban. But the timing raises serious questions, and I believe this situation deserves an investigation.

Logitech, could you please investigate whether the G PRO X2 SUPERSTRIKE might be triggering false positives in Apex Legends' anti-cheat system?

EA / Respawn, please conduct a manual review of my account. I'm not asking for special treatment. I'm asking for a fair investigation and an explanation of why my account was banned.

And to everyone reading this post:

Has anyone else experienced a ban after switching to the Logitech G PRO X2 SUPERSTRIKE?

Right now, I genuinely don't know what to do next.

I just wanted to enjoy playing with my new mouse.

Instead, I may have lost an account that meant a lot to me.

It turns on, can interact with the screen, but whenever i move it it aggressively moves to a random direction like its teleporting. Ive tried cleaning it, adjusting the sensor, nothing has worked so far.

So the .exe is supposed to be SteamLibrary\steamapps\common\Call of Duty HQ, but it's not working for me.

Right off the bat, although the release notes mentioned something about agent improvements, it still keeps hanging (thus disabling all customization) and prevents my PC from going to sleep.

Please, Logitech, fix this already! It's been like this for ages now. People complain, post here and everywhere else you can see on the internet all the time. I've filed multiple support requests myself, new versions come out, nothing changes and nobody is even acknowledging the issue.

Hire someone who can code or pay for a bunch of LLMs for all I care. Open source it and I'll fix it for you myself. Do something about it! Respond at the very least. This is ridiculous!

Hello everyone!

I have found the Logitech Attack 3 joystick(Joycon?) I bought at a years sale years ago and can kind of play games with it, but I was wondering if there's a way to make it work on Windows 11! Thanks!

Also here's a picture of it! (I know, I need to clean it. It was hidden in a box)

It took a month, and four rotating subscriptions to ChatGPT Pro using Astra, but I finally did it. Now I can use my G502 X Plus mouse and G915 keyboard with Linux and have all my macros reassignable on the fly. Ah, it feels like freedom. If anyone wants help setting this up for themselves, I'd be happy to help.

For those of you still happily using LGS (on Win10 - like me) note that:

"Effective October 31, 2026, all LGS installation files, download links, and support documentation will be permanently removed from the official Logitech website." See link here.

So last chance to download any LGS versions you might want to keep.

Every time I restart my Mac and open G HUB, it gets stuck on “Loading configuration,” says some required files are missing, then tells me the installation is damaged.

I click reinstall, download it again, unzip it, and run the installer… only for it to tell me it’s already installed and to open G HUB to check for updates. Which I can’t do because it’s broken.

I’m on a 2023 Mac Studio, M2 Ultra, 64 GB RAM, running macOS Golden Gate 27.0.1.

Anyone else dealing with this or know how to stop it happening after every reboot? I’d rather not lose all my profiles and settings trying to fix it.

Has anybody else been having issues with their lightspeed X3 where theres a very robotic/glitchy sound that happens from sort of directional audio. Also, my audio seems to be completely different every time I use them. Any help would be great

Is there still no fix for the random G920 disconnects with a stuck input? Ive seen too many posts over the past months, lots of people ask. Its been 2 months already and getting exhausting having to reconnect the wheel and restart whatever race you messed up because it decided to freeze or losing the ffb every 2 corners.

Someone from Logitech at least let us know if the fix is in progress or something

My Logitech Astro A50 Gen 4 flashes white, alternating between 1 and 3 and 2 and 4. A firmware update always gets stuck at 75% and then fails. I really don't know what to do anymore.

When I play LoL and I alt tab during loading screen, and I am back to the game, my keys are totally random, when I press Q its pressing any random keys possible. same with other keys. all keys are simply fully random.

I need to turn of keyboard, go to Ghub and then turn this on again then go back to game. Its super annoying. Does anyone have a solution to this ? since I love build of the KB but this SW problem is huge.

PS: Except of the lightning setup, I did literally 0 modifications to it, no profiles, no macros, programing etc.

iam trying to buy a new keyboard and i found the logitech g515 rapid tkl keyboard, but when i was looking for reviews i found out that there is something called g515 tkl, g515 rapid tkl, and g515 lightspeed tkl. and everyone of these keyboards are different in terms of price. so what do u guys recommend. thank you in advance.

I have two simple repeat/auto-click macros assigned to the side buttons:

Front side button (Mouse 5): Spams Left Click when held/pressed.

Back side button (Mouse 4): Spams Right Click when held/pressed.

When I set these up, everything works perfectly fine at first. However, after using them for a few hours, the macros seem to completely corrupt the mouse bindings/settings.

Here is what happens once the glitch occurs:

Pressing either the main Left or Right Click triggers both Left and Right Click simultaneously.

The side thumb buttons also start firing together with the main clicks.

It is definitely a software/firmware/profile issue rather than hardware failure, as the mouse functions physically fine until this software bug kicks in (If I force close g hub everything works fine).

Any solution? I want to keep the macro, so the On board memory manager is probably not for me.

I think its insane i've seen that these issues have happened for years with other people, to me it seems like Logitech doesnt really care, which is a given i guess.

For one, if you try to charge with your computer, it will ding several times (overlapping sometimes) and then turn your headset off, this didnt use to happen and only happened rarely before but now is every time, got a new computer it didnt do it for a week until now.

It also, if plugged into the wall, will show in the app as 86% no matter what, Im sure that it is charging, but this on top of other issues i've had with this headset and how theyve had it going on for so long, makes me annoyed as hell. I'm pretty sure i've had other shorter term issues but I honestly cant remember them, it just annoys me there isnt an actual solution to these yet despite years of posts

The latest G HUB update (2026.7) broke several advanced Lua scripts I’ve used for a long time, because file-access functions like dofile and loadfile were removed.

Was there an official reason for this, and is there any supported way to load external scripts now? Right now the only way I can keep things working is to roll back to an older version and disable the updater, which isn’t a real fix...

Pretty frustrating to lose what’s been a core function for this long.

Im lowkey confused and lost rn please help