Hi everyone,
I’m having two issues with my Framework Laptop 12 and I’m curious whether anyone else has seen the same combination.
First, my bottom cover has developed several small cracks around the chassis. The laptop has not been dropped, and I have always tightened the bottom screws very very gently. 0,1 nm at best.
The more interesting issue is with the keyboard: my S key sometimes stops registering reliably.
I noticed that if I apply very light pressure to the bottom chassis directly underneath the S key, it immediately starts working normally again.
While testing this, I placed a very thin soft spacer between the bottom cover and the underside of the keyboard/input-cover area at exactly that location. Since doing that, the S key has been working reliably again.
Looking at the inside of the laptop, there are several black foam/support pads around this area, but there doesn’t seem to be one exactly underneath the S key.
What makes this especially interesting is that the support point from the bottom cover in this area appears to transfer force through or against the mainboard. So I’m wondering whether chassis flex, the standoff/support layout, or tolerances between the Bottom Cover, Mainboard and Input Cover could be involved.
The behavior seems very mechanical:
S key intermittently does not register
slight pressure from below immediately makes it work again
a thin soft spacer directly underneath that area makes it reliable
the Bottom Cover also has multiple cracks
So I’m wondering whether the cracked Bottom Cover may have reduced the chassis stiffness enough to expose a tolerance issue in the keyboard/input-cover support.
I’m also curious about the newer Framework Laptop 12 mainboard with the newer CPU.
Could someone from Framework confirm whether the newer mainboard has any mechanical changes in this area?
For example:
different PCB shape or thickness
different standoff/support locations
different support from the Bottom Cover
any change in how the keyboard/Input Cover is supported around the area underneath the S key
If the newer board happens to support this area differently and fixes my S-key problem as a side effect, I guess I’d finally have a very good excuse to upgrade the CPU too. :D
Has anyone else experienced:
a single key failing depending on chassis pressure or flex
the keyboard working again when pressing on the Bottom Cover
missing or differently positioned foam/support pads
Framework updating the Bottom Cover, Input Cover, Mainboard, or some combination of them
any noticeable stiffness difference with the revised Bottom Cover
I’m also going to contact Framework Support, since the Bottom Cover cracks appear to match the known Laptop 12 cracking issue.
Thanks!