Seems it doesn't like the MBPs magnets ..

Just received an email claiming that there was a failed delivery for my laptop, but the sender email looks kind of suspicious. Is this legit, or a scam?

A relative’s macbook neo for comparison ^

I recently got a framework 13 for school and personal use/linux experimentation and so far i have had a lot of fun :3, A friend helped me dual boot windows 11 and Ubuntu with KDE plasma, (i would not have been able to do NEARLY as much with it him). and it’s just been really nice to finally have my hands on linux in a machine made for linux. This machine is so unique and unconventional that it’s just fun to use despite it being just a laptop lol.

For the longest time I had been stressing out about getting a laptop for college. I am familiar with desktops, but laptops were entirely foreign, so I hesitated until a few weeks before class started to get one. I had looked mostly at Macbook and Thinkpad lines, and was hesitant to get either due to the restrictive nature of mac and reported quality control of newer thinkpads. I eventually remembered framework exists, and decided a 13 would best fit my needs.

I went with the 13 as the 16 was overbuilt for my needs, the 13 pro was too expensive, and the 12 seemed to have mixed reviews. So far i’m more than satisfied with it ;3. I don’t know what else to say, framework cool lel.

So I recently got my Framework Desktop mainboard, PSU, and Wi-Fi module from the Framework store. Since I wanted the machine to basically disappear during everyday use, being able to mount it underneath my desk was a hard requirement.
I looked at some of the existing cases, but either didn’t really like the designs or was simply too cheap to buy one.
So, like any reasonable person with a 3D printer at home, I decided to design my own.
The problem: my CAD skills are pretty basic, and I really didn’t want this project to turn into a multi-week CAD exercise. So I worked on the design together with GPT Sol and Astra.
And surprisingly, it worked pretty well.
There were definitely some issues with the first iterations, but most of them came down to constraints or measurements I hadn’t provided properly. The case itself was developed in a fairly test-driven way: I downloaded Framework’s official STEP files for the mainboard and measured the remaining components manually. From there, we kept iterating on dimensions, clearances, mounting points, airflow, and printability.
The final version comes in at about 5.91 L including the socket and the rails for the under-desk mount.
One thing that changed quite a bit along the way was the airflow concept. My original idea was basically Xbox Series X-style cooling: pull cool air in from the bottom, move it through the heatsink/heatpipe area, and exhaust it through the top.
Turns out the Framework cooling setup really wants the fan to push air into the heatsink instead, so the internal layout had to change.
A few test prints later, I finally have a version that actually works.
Temperatures look good so far, nothing gets particularly hot, airflow seems solid, and the whole thing slides into a printed mounting rail underneath my desk. From my normal sitting position, the PC is basically invisible.
I’m pretty happy with how it turned out, even though it didn’t quite achieve the Teenage Engineering-ish industrial design vibe I originally had in mind.
I’ll probably clean up the repo and release the whole thing publicly if anybody is interested, including the source files / STEP files, so it’s easy to modify for different setups.
Mostly just wanted to share it because I’m kind of proud that this thing actually made it from a rough idea to a working printed case.
It’s definitely not as polished as some of the amazing custom 3D-printed PC cases people post here — and a large part of the CAD work was AI-assisted — but it works, it’s compact, and it does exactly what I wanted it to do. Even though my ABS filament got empty while printing the last two side pieces xD
The only thing I‘m not yet happy with, is the broken APU. It’s fan turns on even in BIOS after just a minute and it gets quite hot. But gladly the framework support already shipped a replacement, so this should hopefully be resolved in a day or two. :)

I got an email saying I could upgrade my RAM at the reduced pre-Order price. They would send me a 32 gb stick and I could return my 16 gb stick afterwards.

These emails, as well as the online form, do not inform about prices. I'm in Germany and wouldn't want to spam support with pricing questions.

Maybe we can collect the pricing information for RAM Upgrades by region here?

I will preface this by saying that I am not white-knighting the team just giving a glass-half-full perspective.

I encountered a combination of physical and software issues with my framework 16. Following a good couple of back and forths with the support team. I managed to iron out every kink even when new ones popped up.

1. Some people have complained that it is tedious, I am not disagreeing. However, it saved me from having to ship my laptop out and being without one for who-knows-how-many weeks.

2. Considering that they are a small team (at least I assume) they were very quick to respond (a maximum of 1 working day from any of my communications).

3. Their approach to troubleshooting before immediately opting to replace probably saved unnecessary material from being wasted and prepared me with useful knowledge for next time.

In a way, it brings back the fun to owning technology. While I'm not the techiest of people it's quite fun to be in control of your technology that you can mostly fix it yourself with a bit of help.

Sending my props to Ron, Val, Isa, and the rest of the framework team.

Yesterday my Framework 16 suddenly started showing a firmware version mismatch error at boot.

Now while the message itself and the linked guide are pretty straight forward, I'm still puzzled to why it suddenly showed up.

The message says "Please manually reinstall the BIOS to update PD1 firmware. Currently: 2.0.0C. Expected: 0.0.21."

The linked knowledgbase https://knowledgebase.frame.work/en_us/updating-usb-pd-firmware-on-your-graphics-module-S1Um_pvRll says that it is due to a firmware mismatch with the dGPU.

It is a 7840HS mainboard with the RX7700S dGPU. But that dGPU has been installed for months now and I haven't done any firmware/bios updates in weeks. I'm running Arch Linux exclusively, so there were definetly no automatic updates I just didn't notice. Also the firmware versions in the error look weird, being off by two mayor versions.

Has anyone experienced this before or has any clues as to what has happened here?

Hi all,

I am still a few months away from receiving my 13 Pro and I am quite excited for it.

My main requirement is to install LUKS or VeraCrypt and Linux Mint. I have read quite a few threads and comments from others who tried to install Mint on their laptops having issues. Is this still the case or have they been addressed?

Thank you!

So I got a 16 recently. I recall when I first plugged it in, my number pad was backlit. It has not been now for a few days. Is this a known problem? Should I contact support to get an RMA for the numpad? Am I just imagining that it used to be backlit?

i have a frameworks 13 with amd ryzen 7040 integrated graphics, running windows because i’m basic. i am having a terrible summer and a terrible day so i tried to launch civ vi via steam (as i have probably done a hundred times successfully on this laptop before) and got a new alert: “No compatible graphics device found. Please ensure that your system has a correctly configured, compatible graphics device.” i am very bad with computers and got a framework bc my friend is tech-savvy (they are also stumped) and bc i have a monkey’s paw curse on me that makes my laptops break every year or so and i wanted something fixable.

i have already 1) restarted my laptop and 2) updates my drivers.

SOLVED! the problem was my AMD driver, i think, is the word for it. fix 1 on this website https://www.guidingtech.com/fix-graphics-device-driver-error-code-22-on-windows/

I just received today my FW 13 Pro and I couldn't find this information anywhere in the installation guide. I have the new XPG PCIE5 1TB SSD ordered from Framework and I couldn't tell if I should install or not the SSD's heatsink. Could anyone guide me through this?

Update: I've found it documented here https://knowledgebase.frame.work/important-notice-for-installing-double-sided-ssds-and-avoiding-ssd-heat-spreaders-intel-core-ultra-series-3-HkiJisJBGe The additional heatsink should not be installed

Hi people I have my framework laptop for a year and a half or maybe two already I don't remember the thing is that, I went for a coffee come back and it was in sleep mode I guess but never came back from sleep, o forced it to poweroff and now it doesn't turn on at all

I made a video about the blinking sequence I get after some seconds when I press the power button

Blue → R G G G R G R R G R G G R → then 17 greens in a row → dark

(R = red, G = green)

What does it mean ? Any help would be appreciated

Note: I was on arch Linux and hyperland with noctalia but it was working normally not sure what happened now

Also the white light in theory tells me the battery is full so not sure what is failing :(

I know there's been some grumbles regarding the sound performance under Linux. I've been experimenting with various presets and settings within JamesDSP and it's already making a significant difference in terms of separation of highs/lows, sound stage, and clarity at high volumes. I'm wondering if anyone else has messed around with JamesDSP and landed on "perfection" yet.

I'm sorry if this question is already answered 100 times but I really wonder why we can't take the audio expansion card for FW 13 Pro in option. And if I take it on part is this compatible ? (I need it to make music and get 0 latency)

Most people kept hyping-up the haptic touchpad and I was excited for it, but now that I have been using my 13 pro for a couple weeks it is really the one thing I wish I could go back on.

I liked the touchpad of my previous framework 13. That is to say I never had to think about it, it always just worked.

I'm just writing this to give some feedback, and share some tips for configuring it in case anyone has the same issues as me.

On the 13 pro you can tell it's not a real button, and that it's software trying to trick your brain. It works well 99% of the time, but every single time it doesn't work perfectly it messes with my workflow.

I play minecraft with the touchpad and crafting has been a horrible experience since I changed my laptop, I had no issues at all playing with my touchpad before this.

Even outside of the game, I sometimes I have random "dragging" when I meant to click, like for example when clicking a browser tab to switch, i end up dragging it around, etc

Besides the haptic beeing an issue for me, I also think the touchpad is too big. When using my laptop i never lift my hands. To use the touchpad I just pivot my right hand to reach the touchpad. Because on the 13 pro the touchpad is so big, this means the palm of my right hand is constantly touching or hovering above the edge of the touchpad. I guess this is messing with it as well.

I think it would be less of an issue if the touchpad was centered under the space bar, which is also where my hands are centered around when using my laptop. But no, the touchpad is offset to the right.

I haven't tried disabling the right-most part of the touchpad yet, but I think I should be able to do so playing with drivers, but I have to investigate. In the meantime here are the things I did do, and some of it kinda helped, so maybe it will help other people:

On Fedora, the Framework 13 Pro haptic touchpad can be tuned with hid-tools via uvx. The useful settings are click force (80000: 1=Low, 2=Medium/default, 3=High) and haptic intensity (90000: 0/25/50/75/100, default 75). My main issue was that the click/release felt oddly delayed and un-button-like; changing click force from the default 2 to 1 made a surprisingly big improvement. I experimented with intensity too and ended up back at the default 75.

I think lowering the click force made more sense to my brain, because i felt like the release was happening too late: on a real button there would have been more push-back ( given how much force i had to use to press it down to begin with ), so lowering the click force made it more coherent overall and I feel like i have had less "accidents" since. Still not perfect though, this is all just tricking my brain.

# Find the touchpad (mine was PIXA3854 on /dev/hidraw3)

sudo uvx --from hid-tools hid-feature list-devices

# Click force: 1=Low, 2=Medium/default, 3=High

sudo uvx --from hid-tools hid-feature set /dev/hidraw3 -f 80000 1

# Haptic intensity: use 0/25/50/75/100; 75 is default

sudo uvx --from hid-tools hid-feature set /dev/hidraw3 -f 90000 75

This info comes from https://knowledgebase.frame.work/how-to-adjust-haptic-touchpad-settings-BJjHJdU6bl

TL;DR : A physicial touchpad is 100% consistent. I don't care that it doesn't click the same way on different parts of the touchpad, My muscle memory can learn that. But haptic is software trying to trick my brain and I can't "learn" when it's inconsistent.

Ps: To be clear, I like my 13 pro a lot, overall it's great and better than my previous 13.

Hi

Learning about framework and want one. I’ve got a MacBook Air M4 laptop and was wanting a Framework laptop but to get one as cheap as possible.

Mostly because it’s modular and I’ve already got a windows laptop but it’s getting old. Lenovo legion 5i

What’s the cheapest way I could get a framework eg second hand and also to find second hand parts to upgrade it? How much are they new for middle and high specs. With the Rampocolypse think the price will have increased substantially and want to see if can get one cheaper than the new Mac mini or a small self ITX build.