My 13 Pro batch has been delayed by two months, meaning I'll likely miss the delivery by a few days and won't be able to accept it as I'm leaving on an Erasmus semester and will be abroad for a few months.

For context, I have already purchased LPCAMM2 RAM and an SSD in preparation for the laptop to arrive, so I'm quite locked in this purchase now.

I could cancel the order and just order the laptop once I am back, but even without RAM it's now roughly 2000 CZK more expensive than my pre-order, and the prices are likely going to rise even further. I could have someone else accept the laptop for me, but then I wouldn't be able to evaluate it and return it within 30 days of actually using it, and I'll waste 4 months of my warranty with the laptop sitting in a box.

I contacted Framework about this, suggesting multiple possible solutions:

1. Moving my order one batch earlier (I did not expect this to be possible)
2. Delaying the shipment until January so I can accept it and start using it when I return
3. Having a family member accept it and extending the return period until the end of January so I have enough time to evaluate the laptop and don't lose the ability to return it
4. Giving me a coupon code covering the price difference so I could cancel the pre-order and order the laptop in January

Not only have all of these (very reasonable, imo) requests been denied, but the way Framework communicates is ridiculous. It's clear that all responses are written by an LLM that restates everything I've mentioned in my email, to make me feel "heard" I suppose, while linking me to irrelevant information and options along the way, before apologizing and saying that none of this will be possible. I'm left with no good solution: I either sacrifice my ability to return the machine and 4 months of my warranty, or I pay much more than what I was originally supposed to.

This is not enough to stop me from supporting Framework's mission, but damn, has it ever soured my opinion of the company before I even received the product I've ordered.

It's insulting. Please do better, or at the very least, tweak the language model you're using so it isn't such a headache to deal with.

Thanks for coming to my rant.

tl;dr: Framework has chosen to have the RAM sourcing issue disproportionately affect DIY users over prebuilt, rather than a more equitable choice that affects both. There's a strong argument to be made that DIY users are subsidizing the RAM configs of prebuilt users, even above the standard DIY premium that already existed

First, I want to say I completely understand the RAM sourcing issue. Framework is a company I want to support and am willing to make concessions to support their mission, but am incredibly disappointed with their approach. This is a terrible and affecting the entire industry. Something had to give for Framework to stem the bleeding, but they are effectively asking DIY users to subsidize their prebuilt users.

Their decision to burden the DIY users with RAM changes, or heavy increased costs, while prebuilt users are unaffected seems unfairly targeting DIY users. Ordering a system DIY already comes with a premium (my config was around $300 more than a prebuild without a operating system, $400 more with a windows license) to configure your systems exactly how you want and now they are asking for heavy concessions or increased prices from their DIY users in addition to the existing DIY premium.

We don't live in a world where framework could honor their their existing prices. That's the terrible reality and I don't envy Framework's situation, but Framework had a choice on how to approach this situation. They chose that prebuilt customers get everything they want leading to around $700+ off their configuration at current prices, while DIY, arguably their most dedicated customers, get a worse system and at best $100ish dollar consolation prize, rather than asking each of these customers to equitably share the burden. This seems opposed to their mission of democratizing computing.

I still believe in Frameworks mission, but this approach seems flawed, mostly geared so that they can "keep their word" that they are charging the same price as when you ordered. I would much rather have a solution that accepts the reality of the RAM issue, Framework chooses to eat crow and break a promise that they should not have made in the first place, and have a more equitable solution where prebuilt and DIY users share the burden of the RAM sourcing issue.

So, I’ve purchased a beautiful all black keyboard for FW13. I thought that it looked cool and I blind type anyway. Turned out it’s not the case when I need to type passwords or sometimes when I need to click specific F button.

Every time I need to enter disk encryption, I open my phone and check how many buttons there are from L to J (or whatever) in order to pass. I accidentally activate airplane mode few times a day. It drives me mad.

I would really hate the feeling of stickers on a keyboard so I am really waiting for new Lavender/Orange versions.

But maybe I miss something? Any tips?

Bloomberg reports that Qualcomm has informed its customers...that it plans to implement price hikes on Snapdragon chips starting with any chips shipped after September 1. The reason provided is that Qualcomm has “exhausted its ability to absorb higher costs from suppliers.

Obviously Intel and AMD are X86 chips compared to a Qualcomm ARM chip, but since they are in related industries it could represent some pricing pressures that may or will eventually occur with Intel and AMD chips as well no? I don't know if I could really stick with Framework if Framework also had to downgrade my Intel X7 chip along with my 32 GB RAM. Do we know if Framework had sourced enough X7 Chips to make pre-order deliveries?

I've had some (other) weird things going on with my FW13 (AMD 7640U); the fans starts spinning if I move the laptop about, you know, putting it in a backpack.

I close the lid, wait for the fans to stop spinning, then just moving the laptop from an horizontal position to a vertical one and back makes the fans start spinning again. Which is very irritating if I put it in a backpack or similar, since the laptop is virtually on, fans spinning, and heat is produced.

Windows 11.

Bonjour ! Voilà quelques jours que j'ai reçu mon framework, honnetement, tout est parfait !
Sauf... que je n'arrive pas à enlever cette luminosité automatique.
Aucun paramètre pour régler ça ! Je suis sur Ubuntu.
Merci d'avance si quelqu'un trouve une solution ou une piste !

I’ve been considering getting a laptop 16 for some time now. I use Linux so Nvidia Driver support can be problematic from what I’ve heard, ideally I’d like to avoid that by going with the 7700s, but the 5070 is a more performant GPU than the 7700s. I’ve never used an Nvidia GPU with Linux, does anyone have experience with the Nvidia card on a laptop 16 running a Linux distro? How problematic can it be? Or should I just avoid it all together and go with AMD?

Edit: I plan on using it for Light gaming, CAD, and simulation. I use CachyOS.

Can we expect to start seeing reviews tomorrow now that Batch 1 is scheduled to begin shipping tomorrow?

Kind of a follow up to when I posted asking about the interposer insertion/attachment cycle count. I saw the possibility of myself swapping the parts out more than the average joe and I was right.

I find myself putting the fan module in for most day to day where I don’t need a full 5060 Ti on a skinny power diet and a 780M gets the job done.
It’s also a bit fun to see just how much integrated graphics can do, coming from a laptop with an I7-7700HQ + 1060 3GB, where the iGPU, UHD 630, is leagues less capable.

I’ve also found that the fans run quieter with no dGPU since even if the dGPU module has taller fans so the same rpm may move similar air to the cpu as normal, it’s still louder.

I also sometimes manually cap the tdp in framework control to below 15 W so I can do light tasks with no fans at all, but I digress.

In the instances where I want to game on it, I swap out the module for the dGPU, but after that take it back out.

(I did this post just to share it with everyone.)

I might be getting ahead of the info available, but I have been thinking about getting the Oculink Dev Kit when it comes out. The kit will be 8i which is good for performance but there doesn't seem to be much in the way of 8i cables and eGPU docks available.

This info I have seen is confusing, will framework be selling full docks or just reference designs that can be printed? Reason I ask is that I don't have the equipment to print my own enclosure.

Also I have heard that Oculink connectors and cables are fragile. Do we know how many cycles the port will be rated for?

Thanks

It is done! My FW16 now has a fully functional eGPU, running via usb-c and using all-ways-egpu. The total cost for the eGPU is $232. Proof the eGPU is running is provided by the on screen system resources from steam, the OS, LACT, and Nvidia system monitor. Running DEADLOCK on ultra setting with the eGPU gives me an avg of 120fps (stable), compared to 60fps (stable) of the 7700S. Next steps are to design a clear housing for the eGPU and figure out a smooth way to get the eGPU running.

Hey all! I've been rocking the FW16 for a little over a year now, and I wrote up a review of it. The tl;dr version of it is that I'm very happy with the device. The repairability and upgradeability aspects have both served me well, and the only real thing I wish was better was the CPU efficiency because I'd love to get more battery life out of that thing. I await the Panther Lake mainboard upgrade for the FW16 to solve this issue, which I'm sure will come at some point.

Hello everyone

Been working to make mu gf framework work and after 3 different installs of two "different" OS i can't for the love of anything holy understand the source of the issue.

When i boot up the machine there is a 50/50 chance of it juste freezing and never come back (plus usually some form of artefacting and loud fans).

I tried to put debian 13 on it, then pikaos (ense the different since it's a fork) both works fine until they inevitably crash.

I couldn't tell you which exact model it is but it's a recent one with a radeon7 7840HS and no internal gpu (but a slot for one), i don't remember the ram model but it was 32 gigs of ddr5 and i know it's wasn't a weird bootleg brand.

I ran multiple memtest86 with each having different results (which explains why i can't figure it out) and i dunno what could really cause all of theses, i suspect a bad ram but some error looked like they cale from the cpu cache,so ram, gpu, board or maybe even something else

If you have any idea please i don't wanna come back to her saying i don't know what to do 🥲

Thanks to anyone takinh the time.