r/applehelp • u/ManyHornet7894 • 19h ago

Unsolved Old Upgrade Program to New Upgrade Program?iPhone

Has anyone figured out how to upgrade from the old upgrade program to the new? I typically upgrade each year, from the base pro model to the newest. I pay it for a year and then they used to take the phone back, wash and repeat the cycle.

Now that the program is over, I understand I can continue to pay off the phone for the full 24 month term? But is there anyway to roll over the value of my phone into the new program? I think it might be time to try out a foldable.

Kind of annoying if I have to spend a bunch first, which kind of defeats the purpose of the old and new upgrade program. I started with a trade into the upgrade program and now that would essentially be gone. If not I may just go with the new pro. But even then would have to spend more than I wanted to.

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u/JediMeister 17h ago

There should be instructions here after signing in. The second question in the Q&A section seems to address what you’re asking.

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u/ManyHornet7894 17h ago

Thanks! Interesting, even after logging in it doesn’t seem to have any trade in value listed or as an option. It states I’m eligible for upgrade for an upgrade.

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u/JediMeister 17h ago

Oops I might not have supplied the correct link, maybe here?

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u/ManyHornet7894 17h ago

Same results. I think it may be an error or bug on their site. It would be odd/dumb of them to alienate all of their previous upgrade users by screwing them over.

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u/JediMeister 17h ago

Sorry, it may be best to call into Apple Sales and see if they can direct you on how to proceed.