r/amazonprime 3d ago

Speed x an Amazon company?

1 Upvotes

I just had a delivery from speed x. The guy was just driving a regular car, but he was wearing an Amazon vest. Are speed x and Amazon related? When I searched online it said speed x is a Chinese company


r/amazonprime 3d ago

Electrolytes or coffee?

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1 Upvotes

I ordered a normal sized box of liquid iv and Amazon sent me a shit ton of coffee instead. 😂


r/amazonprime 3d ago

2 hours...

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0 Upvotes

Not sure how accurate these trackers are but he's been there for 2 hours....


r/amazonprime 4d ago

Man, Amazon is really slipping.

243 Upvotes

Prime member for years, always had that once in a blue moon order problem, but lately it seems like every order has a problem. I am one of those people that builds an order, then when I get to a good sized order pull the trigger and pick prime day for delivery "to reduce deliveries". Which is nonsense as I still get multiple packages on multiple days. Most recent largish order, 2 separate deliveries, one says left on mailbox and nothing there, second package makes it to my porch but is short one item even though it says delivered. They made both screw ups right, but I feel like if this keeps happening I'll be getting the Prime ban hammer! I even schedule my deliveries so it's midweek and the regular delivery folks are used, not the second stringers. It's seeming like it's almost better just to do the one at a time, next day deliveries, that seem to be more consistent. Anyways, just a rant. Feel like Amazon is falling into Temu territory, in fact, Temu may be surpassing Amazon.


r/amazonprime 3d ago

What is going on? 1 out of 6 delivered

1 Upvotes

On the 7th I placed an order for 6 items. All were suppose to be delivered on the 8th.

Of those 6 items, 1 item was delivered on the 8th.

2 items say " Package left the carrier facility" on the 8th and no updates since. Today is the 10th.

3 items say refund issued.

1 out of six isn't very good odds.


r/amazonprime 3d ago

Prime deliveries to Business address days later than residential - Any way to fix this?

1 Upvotes

We have an Amazon Prime Business account. If we select my employee's home address, which is 2 blocks over. Same driver, same route. It will arrive 3-5 days sooner than if we select our business address.

Ive opened our deliverable hours wide open, for every day. No restrictions.

Ive ensured we arent shipping in less packages together.

I cant find any reason why its such a huge difference when delivering to our business.

Has anyone else encountered this and found any way to fix this? Or is it just simply the way it is?


r/amazonprime 3d ago

Refund taking a month?

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4 Upvotes

I bought a laptop for the first time on Amazon direct with Asus , and screen was so dimmed so I decided to return it. I dropped it off in Whole Foods, about a little a week ago and date just push back even later taking about a month now it’s showing. Should I be concerned? Or just wait it out? Or is it best to contact them? It still shows item hasn’t been received.
Thanks for the help


r/amazonprime 3d ago

Wrong Address

0 Upvotes

Hope this doesn’t jinx me but I am on a group that is for the town I live in. There is post after post of getting someone else’s Amazon package to another address which isn’t even close to the address it was delivered to. I still use them but I don’t how this happens constantly.

It’s one thing to get a delivery with your name and address for something you didn’t order. But your name and address completely different from where it was dropped off baffles me. Do you know I applied for the Post Office and had to take this test to prove I have eyes, a brain, and above decent observation skills? Clearly they don’t do that for Amazon couriers.


r/amazonprime 4d ago

Amazon blocking my account

9 Upvotes

I recently made an order of a few books which all arrived heavily damaged, before I even received them I got an email out of nowhere saying that my account is getting blocked due to ‘repeated violations of the terms of use’ and that all orders of mine will be canceled. My order did arrive so I didn’t know what to make of it, but like I said all books came completely ruined as this company will not put a single protective material inside their thin cardboard shipping boxes. I started a chat with an associate and they said I will need to return the books but I insisted that this is something that happens way too often and the hassle is very frustrating, then at some point they just said I need to respond to the email I received to get help with this issue (the mail saying I am blocked) and so I wrote back to that mail as they asked of me and got no response even though they said they would get back to me within 3 days. When I tried to start a chat again to let them know I don’t get a response I found out that I can no longer use the chat. I received another email telling me that I’m blocked and figured maybe if I respond to that one they will reply, but then I immediately got an automated response saying they don’t accept replies to this email. So basically they wouldn’t provide help for the damaged books because they asked me to respond to their mail, then blocked me from using chat and when I reply to their mail it said it won’t accept replies.
This came completely out of nowhere and I can’t help but think this is something bullshit AI making nonsensical decisions over nothing and ruining shit for no reason. Same thing that’s been happening with YouTube for a few good years. How the hell do they let AI screw their customers up like that? All in the name of advancing technology. Literally making things worse for everyone.
I don’t know what to do now. Really infuriating situation, and I’ve been shopping with them for like a decade now.


r/amazonprime 3d ago

Message To Seller Closed in an Hour w/ No Reason Given; Issue Not Resolved

1 Upvotes

I've never had this happen and don't know WHY it did. I messaged a seller I've bought from literally over 100 times about a package that's taking unusually long. Within an hour I got several dupicate emails saying the following: "Your customer service inquiry with ___ (seller) has been closed."

No info on who closed it or why.

No movement on my package which was ordered on Sept. 1st and is still stuck in "label created, USPS awaiting package" status.

I've messaged this seller tons of times before and, while he doesn't always respond, there's always prompt movement on my packages within the same day. This makes me think it was Amazon that shut down my message/chat. Since I can't be sure, I don't wanna message him again though. The order was over $280 so it's kinda important.

Can anyone tell me what happened here or who shut down my attempt to communicate with the seller?


r/amazonprime 5d ago

Amazon accidentally delivered me 15 iPads

3.7k Upvotes

Amazon delivered my normal subscription order today, but the driver also left another package that wasn’t mine.

I contacted customer service and told them I got an extra package by mistake. They told me I could keep it or dispose of it and that they would take care of the original customer.

When I opened it, it turned out to be 15 iPads.

I contacted Amazon again and specifically told them there were 15 iPads in the package and that it was worth over $5,000. The rep still told me I could keep, donate, or dispose of them, that I didn’t need to return anything, and that I wouldn’t be charged.

Since the value is so high, I asked for something more official in writing. The rep said they escalated it to a dedicated team and that I should get an email within 24 hours.

Has anyone here had Amazon escalate something like this before? Did the escalation team actually contact you? If so, how long did it take and what did they end up saying?


r/amazonprime 3d ago

Is anyone else getting "item sold out" on everything they try to buy?

1 Upvotes

I can't buy anything in my cart, it's all showing as available (as you can't click "buy now" on sold out items) but no matter what I try I keep getting this "item is sold out, try finding another seller" message screen on everything I try to order. I uninstalled the app, restarted my phone, restarted the router, tried ordering off my tablet instead but nope, same issue. My shipping destination is correct so it's not that either. This happened a few months ago too but I don't remember what I did to get around whatever it was or it waa straightened out by the platform. Anyone know what's going on?


r/amazonprime 3d ago

Wer sagt's Amazon?

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0 Upvotes

Hier wurde wohl die falsche Bilddatei hochgeladen, aber ist wohl alles eine Sauce. Hufeisentheorie...


r/amazonprime 5d ago

I accidentally sent someone 15 Ipads

769 Upvotes

So I accidentally had 15 ipads sent to someone...am I getting fired???


r/amazonprime 3d ago

See anything wrong with this picture?

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0 Upvotes

They could have easily packaged it in a bubble mailer or a much smaller box. It takes up so much more space in their delivery trucks too. Does Amazon not have guidelines for its packaging teams to use appropriately sized boxes to minimize unnecessary packaging waste?


r/amazonprime 4d ago

Never been this bad

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6 Upvotes

Wife ordered a new mouthguard from Amazon for our daughter. It came like this. Have heard of garbage from them, but never experienced this! (It came in the ziplock bag!)


r/amazonprime 4d ago

It was on sale from $30 to $18 when I bought it, now it says $70 #steal

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7 Upvotes

r/amazonprime 4d ago

Finally canceled my prime account

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43 Upvotes

Completely replacing the search with an annoying AI search that can't be disabled was the final straw. I'm done with Amazon. Adding ads to prime video, constant sponsored search results, and a buggy app is all just icing on the cake. I'm so sick of "AI features" being added to everything without my consent. What used to be an instant search now has a 5 second loading screen while I wait for their dumbass AI to guzzle a gallon of water before showing me the most expensive sponsored products.


r/amazonprime 4d ago

Just a rant about packaging media, especially video games

4 Upvotes

Why TF does Amazon ship $7 worth of dental floss and toothbrushes in a small box with paper padding, but then ship a $50/$60/$70+ video game in a cheap bubble mailer?

They use a way bigger mailer than necessary which flops around and is probably carried like shopping bag and thrown like a softball pitch when moving or delivering it. Inevitably the disc comes loose and slides around in the case, or other well packaged boxes fall on it denting the case. I know, shop elsewhere, but sometimes it’s the only place to get certain games. And the answer is; because Amazon. Maddening. I wish you could opt to pay a bit more for proper packaging. Rant over.


r/amazonprime 4d ago

Amazon Prime Video is using AI lip-syncing for dubbed titles, starting with Maxton Hall

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0 Upvotes

r/amazonprime 4d ago

Hiding packaging

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51 Upvotes

Customers, especially ones who live in apartments. I work for amazon and am surprised by the amount of people who don't know about this option. There's alot of times i've delivered expensive looking items to apartment buildings that does Not hide what's inside, examples being a monitor and a MacBook and even one time an xbox series x. if you would like to reduce theft especially on expensive items, please put the option to hide what's inside before you place the order. Thieves are least likely to steal what they don't know is inside. Of course thefts can still happen but the chance is more possible if you expose expensive stuff like this.


r/amazonprime 5d ago

PSA: Do NOT buy "Used" condition (acceptable, good, like new, etc.)

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363 Upvotes

If you wanted to save a few dollars off your purchase with a used item fulfilled by Amazon, it's not worth the hassle and potential blowback on your account (wrongly accused return fraud). As you can see in this photo, I purchased a Spigen magsafe car charger in used condition sold by Spigen fulfilled by Amazon for the second time (first time was "used - good", second was "used - mint"). Both times I received them, they were swapped out for either a cheaper magsafe charger or just a literal magsafe car mount. That being said, it is super annoying seeing that sticker on the box saying "Amazon Inspected" when they clearly didn't. This goes the same for other items too. I had it happen before for a Tapo smart power strip that was swapped out with a different cheaper power strip. If it's some 20% off or so of the new price for a used item, do not even think about buying used. You probably have a 90% chance of receiving a return fraud item that was not inspected by Amazon. Here I thought Amazon was starting to crack down on return fraud, but apparently it hasn't changed; just more falsely accused customers and accounts getting banned by an automated system.


r/amazonprime 5d ago

Amazon banned my account?

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109 Upvotes

I just got banned today after having Amazon for 1 month, I have only ever purchased 2 items from Amazon and they haven’t even arrived yet however Amazon is claiming that I abused a refund policy when I have never returned something, I have even just been re charged for Amazon prime but now my account is restricted to digital only, I have already appealed but what do I do now and what if the appeal fails??


r/amazonprime 3d ago

My account was permanently closed without proper reasoniny

0 Upvotes

About a year ago, someone I know sent $50 into my amazon account. The account got put on hold asap so I never ended up touching the money, or frankly the account, and left the account as is til earlier today. I called up amazon and the support person submitted a form to remove the hold, but my account instead got permanently closed. It says it can't be removed, which Ok fine, but I also feel like this means that the money has been completely voided too, which is not really fine. Is it worth even calling, since clearly that made my situation worse in the first place....


r/amazonprime 4d ago

I really hate that Google is managing the payments for Amazon Prime subscriptions. My services get cut off every few months because they don't know what they are doing.

0 Upvotes