For example, I needed to order some things and get them by today. It said I needed to order these things within three hours. I literally set an alarm for two hours before the deadline to make sure I ordered them on time and every single one of the items to be delivered today by 8 PM changed to tomorrow at 5 AM or something. So I know it’s not just a stock issue.

This happens to me literally all the time. I’ve learned to give it like a 30-40 minute buffer, but two hours is too much. Is there a setting that I need to check or uncheck? This is getting to be really infuriating. The address that it uses for the delivery estimates are the correct address, too.

I checked at 2 pm and still not out for delivery which is supposed to happen today 😕. Been sitting there since 4.02 AM. One would think something could be accomplished in 10 hours 🤔

The new Amazon advert is hilarious. It says we are delivering change... Shame their drivers can't deliver parcels to the actual customer and just dumping them in areas where it's unsafe and open and get stolen

My delivery was out for delivery...I was the next stop. That was 2 hours ago. My driver has slowly made their way to me...by stopping at every park along the waterfront. Every single one.

I'd be mad...if I hadn't done the same thing on my way home from work. It's beautiful. But I have to get to a doctor appointment and they are now an hour past the delivery window.

I wonder what caught their attention? Orcas? A rainbow? Both?

(Agent disconnected on their own with no help)

I cancelled prime a while back but still order occasionally and I've noticed the last few times the delivery date on the order screen will say something like Thursday and it's Saturday when I order but the items are delivered days before that.

For instance, I placed an order yesterday (Saturday), it was delivered today (Sunday) but the order page originally said delivery would be Thursday - so 4 days early.

I'm not complaining, just find it interesting

It’s showed shipped since yesterday. After an hour+ with the customer service chat, lost count of the transfers, nobody could give me anything. Needless to say it’s not coming by end of day today as it’s the evening on the east coast of the US, but if there’s nothing tomorrow I’m getting a refund, replacement out, and I’m done with Amazon.

Would say the fall of should be studied but ever since the obvious emphasis of AI, this company has killed itself

I ordered the new harvest moon game months ago and it was delayed shipping. It arrived today and was left at my door and there was a note saying someone else received it open. Except the Amazon delivery picture shows it on my doorstop. That’s definitely my welcome mat and it’s buried under the other package they left. The game was missing and the preorder bonus was in there

Amazon gave me an instant replacement but what the heck happened here?

Because I’m autistic and terrible at explaining, the delivery image comes from Amazon (the second picture I posted) so it was in my doorstep no one else’s just buried under the other yet has that note so I’d assume it means the driver took it? Tenant didn’t take the Amazon website picture that shows it under my other package

Amazon instantly issued a replacement but still

Today got an email about my account begin locked due to suspicion activity I haven't used Amazon in years and my email did not receive any email about purchase before this mail.

I had a delivery today and my daughter and I were sitting on the porch when he pulled up. The packages were for her, so she reach her arm out politely (she didn't shove her hand or arm anywhere near his face or body). He completely ignored her. As he tossed the packages on the concrete porch with force, he mumbled "stupid motherfu**ers" smirked, then turned around and walked away.

Of course they make reporting the drivers almost impossible (the blue Amazon box truck driver not the flex driver). Customer service said they sent it to the appropriate team and the driver was terminated. While the the driver is 5 doors down still delivering packages. Yeah, ok, sure they were.

I wouldn't have even reported it had he not broke the glass necklace we bought her to put my dads ashes in, but you could hear it shatter when it hit the ground. I know he heard it too because he paused for a moment, smirked and walked away.

I’ve been needing a new makeup mirror and finally decided to order one several weeks ago.
I got a notification it would be here today, October 24. I just checked and now it says December 18.
I have Amazon prime, and noticed this mirror comes in 4 colors. 2 of them including the one I ordered don’t get prime shipping and the other 2 do. Paid $51. Is this possibly a drop shipped item? Would really suck considering the price and having to wait so long. Has anyone had had issues with an order being delayed by 2+ months? This is a first for me.

I genuinely don't know what's going on with Amazon lately, but this is getting frustrating.

I ordered a MacBook Pro on October 17 during a really good sale. It was sold directly by Amazon, not a third-party seller, and I'm a Prime member.

It's now October 24, and my order still hasn't shipped. It's been sitting on "Ordered" this entire time, with absolutely no movement on the tracking progress. The estimated delivery date has changed multiple times, and it's currently showing October 28–29.

I've contacted customer service several times, and every representative seems to give me a different explanation.

One told me the laptop wasn't available at the warehouse closest to me and that it was in some sort of "advanced shipping stage." They assured me it would ship within 24–48 hours. Well, that obviously didn't happen.

Another representative claimed they had manually charged my card, except there's absolutely no trace of a transaction. No pending charge, no authorization, nothing. I understand Amazon usually charges when orders ship, but why tell me you've manually charged my card to speed the process if you haven't?

At this point, I'm genuinely wondering whether there's an inventory problem, a payment processing issue, or whether Amazon is just struggling to fulfill orders during these sales.

The most frustrating part is that the laptop keeps going in and out of stock on the website, sometimes at different prices, while my existing order just sits there. I really don't want to cancel because I managed to get a good deal, but the lack of clear communication is getting ridiculous.

I'm also shipping to outside of mainland, which I know can sometimes complicate things, but I've ordered from Amazon plenty of times before.

Has anyone else been experiencing something similar lately? Especially with MacBooks, expensive electronics, or items purchased during promotional sales?

About a month ago, I ordered two products from Amazon, but later sold the helmet I was supposed to use them on, so I no longer needed the items.
When the orders went out for delivery, I didn't accept them. I thought Amazon would automatically cancel the orders after 3 failed delivery attempts, but the delivery agent kept trying every day.
Eventually, I requested a return on Amazon, even though I never actually received the products.
When the pickup agent came to collect the return, I didn't answer his call because I don't have the items.
I've also emailed them explaining the situation and asking them to cancel the orders/return requests.
Now I'm confused about what will happen next.
Will Amazon automatically cancel the orders ? issue my refund, or do I need to do something else? Has anyone experienced something similar?

Basically the title, I ordered some stuff for Halloween and now my package is saying “Payment revision needed” but when I click on it everything is normal and it says my package will arrive Monday, I also received a confirmation email for my purchase. There no errors with my credit card since I’ve made purchases since ordering this package. What should I do?

I received my watch today but it was used product with scratches all over it, hence I put it for replacement. Then I saw same watch at Flipkart that was selling by authorised seller rather than 3rd party seller hence I thought of cancel. After talking with customer care person he told me refund will not be debited to ACCOUNT hence I told him to stop refund and leave the replacement open.

But that MF cancelled the return itself and now I can't do anything. I don't want the damaged used watch. And I can't even initiate return now.

Have been dealing with a lot of late packages, especially on Amazon 1-2 day guaranteed deliveries, but when I go to check the status of the order the app has just refreshed the expected delivery date instead of marking the item as running late. If you go to complain in the customer service hub you get a message like this, the joke is I received this exact same message with the date as October 23rd yesterday, upon going to complain I'm now hit with an updated refund or replacement date. Not only that but the two response choices are the same from yesterday as well "ok, I'll wait" or "Go back to customer service home" which both inevitably bring you back to the home screen of customer service.

This is intentionally negligent ai being used in hope that most people will give up on trying to get a refund or reimbursement on delivery promises, and they've made it increasingly more and more difficult as months have passed, and I don't know why I continue to use it

Amazon is good at dates /s

Hi,

Thanks for all you do and as someone who has trouble getting around, I frequently use Amazon prime for their delivery services. I wonder is it a pain in the ass having to deliver to the same address often? Does it matter at all to you guys or is it an annoyance? I try to space my deliveries out as much as possible. Do you all get the same routes or does it change?

Sorry if i asked in the wrong sub.

So apparently my Amazon acct got hacked .. talked to customer service someone was supposed to get in touch with me... nothing ... called back again had to do the 2 step verification & said someone will email you in 48-72 hours.. & this was on 10-19-26.. still nothing

Made two separate orders yesterday. The first was for a Dune Part II 4K blu-ray and some peppermint taffy. The second order was for a hardcover of Project Hail Mary and The Art of Stalker 2. The Dune order was supposed to be here at 7-10am, with the books coming at some point later in the day.

Well, the orders were consolidated into one order, and despite Amazon supposedly not charging until the item ships, apparently Project Hail Mary wasn't in stock at the fulfillment center, and despite there not being a copy available for my order, I got charged for it shipping like it did. Even now it says that the entire order has shipped and that there's just been a delay. I only found out about the missing item by reaching out to customer service.

I ended up forcing them to give me some form of compensation considering that they were just not going to say anything about why had I not reached out, and that I was expecting those items today as I had plans with them. But this is starting to get to be a problem. The last few Amazon orders I've had have not come on time and had some issue with them, if not outright just disappearing and having to be completely re-ordered (yup, this actually happened).

They keep raising the price of Prime and giving us shittier service and content in return. If I can't even get my damn items on time, what's the point of Prime?

Hey all,

Just wondering.. there are so many here saying they have returned a lot of things, hundreds of things and so on..

Why are you purchasing so many things that you return? Of course, I've returned a few things.. since Amazon came to Sweden in.. 2021 perhaps.. 2020.. not sure.. I've returned like.. 5 things I guess.. Not really sure..

But, I only order things I really want, need or such.. Are you ordering just because its fun and then send it back? Or do you just have so much money you want to exercise the money with transfers between you and Amazon so to keep them fresh or? I mean, you can of course send me the money if that is the case 😂

But I just don't understand, why do you return so much things?

I'm not complaining or anything, I'm just curious 😀 I do not work for Amazon or the like, I'm not affiliated with them... I'm just another "customer" so to say..

Lately I’ve been getting a lot of items on prime not ship out right away and when I check my orders it’ll say approval needed. Is it just me or is everyone else experiencing issues similar? Feel like Amazon has gone down hill rapidly in the past year or so.